Ignatius

Overall rating

Industry: Financial Services
Company size: 10,000+ Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Amazing product

Reviewed on 2023/10/27

Overall, my experience has been amazing. The quality product made my goals achievable.

Pros

Its easy to use and love the fact its the most used product in the business, which comes with quality features

Cons

It would have been helpful to have phone number to call for critical and time sensitive issues.

Franjuan

Overall rating

Industry: Education Management
Company size: Self Employed
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Working through my Learning Curve

Reviewed on 2025/02/13

So far with tech support I am happy. I will continue to reach out for support through our website...

So far with tech support I am happy. I will continue to reach out for support through our website transition.

Pros

The time the agent spent helping work through my learning curve.

Cons

There are so many unexpected costs. I wish it was more cost effective.

Response from WP Event Manager

Hello,
It was our pleasure assisting you.

Regards,
WP Event Manager.

Verified Reviewer

Overall rating

Industry: Events Services
Company size: 2–10 Employees
Used Weekly for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Worst event listing product we have ever tried

Reviewed on 2023/12/14

Its awful. They dont offer refunds and it is probably the worst $35 dollars we have ever spent-LOL....

Its awful. They dont offer refunds and it is probably the worst $35 dollars we have ever spent-LOL. Avoid this if you value your work time, you will waste $ more trying to get help and looking for specific short codes than you will on the product.

Pros

The price attracted us and the many features it claims to have, alongside integration with their other products.

Cons

It is a giant hassle. The listings are all driven by shortcodes and in the plugin they list the main shortcodes but to really make it look the way you want, you need to get different short codes (like hiding filters or categories) and the support and resources t find and copy these codes is oddly difficult!
Their support is terrible. We have submitted two tickets, the first was never dealt with at all and we are still waiting on the shortcodes help.
Their resources page seems to miss out on the basics. They should list all of the shortcodes available to users to customise the look and feel and make that accessible without you surfing 5-6 YouTube videos or having to submit a ticket.

Carole

Overall rating

Industry: Design
Company size: 2–10 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Very nice support and complete plugin

Reviewed on 2025/01/16

Pros

The plugin is very complete
Support listens and helps us find a solution

Cons

Occasional bugs, but quickly and simply resolved

Response from WP Event Manager

Hello,
Thank you for your feedback. We will do our best to assist you with our plugin,

Regards,
WP Event Manager.

William

Overall rating

Industry: Information Technology & Services
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Great plugin

Reviewed on 2021/11/24

Using WP Event manager is a life changing experience as the package we bought came with all the...

Using WP Event manager is a life changing experience as the package we bought came with all the Solutions that we needed to get our event management website up and running in less than the expected time from our client and that was a was a really big bonus for us. And they provide exceptional support big up for that.

Pros

The plugin is come with a lot of features help my team resolve our problems with ease. It was a perfect solution and the features that we used the most are registrations, sell tickets, attendees and mobile application which is very handy and our event organisers enjoyed using it.

Cons

Our event organisers said that the event organiser dashboard was not user friendly on the website and the mobile application kept crashing with some features not working properly. Also the list of the attendees that were checked in was not listed in a standard format, for example checked in attendees were listed alphabetically instead of showing the date and time of when they were checked in.

Alternatives Considered

Eventbrite

Reasons for Switching to WP Event Manager

I didn't have all the features that we wanted for our website and it didn't give us much room to play around with.

Response from WP Event Manager

Hi William,

Thank you for taking the time to leave us your feedback.
We are glad that you liked the features of our product.

Thank you for raising concerns about the Dashboard and application. We have informed the team, and we will improve it in future updates.

Let us know via support channel if further changes are needed.

Hardik

Overall rating

Industry: Civic & Social Organization
Company size: 2–10 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Awesome solution provider for event management and ticketing

Reviewed on 2024/02/15

WP Event Manager & its add-ons plugins are really time & cost saver solution for our events...

WP Event Manager & its add-ons plugins are really time & cost saver solution for our events management & ticketing system.

Key Features:

Easy to Setup & Integrate with WooCommerce eco system
Easy to manage event like create, update & listing
Easy to manage selling of events tickets with different types of tickets like paid, free etc.
Easy Process of Attendees Check-in & look up via WP Event Manager Mobile App.
Quick developer support in case of queries & questions
We, Gujarati Samaj Berlin e.V. is registered non-profitable organisation in Berlin Germany. We organise huge festival events in Berlin.

We are using WP Event Manager since 3 years. In 2021 we had 1000+ attendees in our Navratri event. In 2022 we had 1500+ attendees and in this year we had around 2300+ attendees.

All our event attendees buy their entry tickets via our website which have integration with WP Event Manager. On the event day for us as organiser very handy to check-in process for huge attendees using WP Event Manager Mobile App.

We are very happy & lucky that our website have integration with WP Event Manager & its add-ons plugins.

Thank you so much

Pros

- Easy to Setup & Integrate with WooCommerce eco system
- Easy to manage event like create, update & listing
- Easy to manage selling of events tickets with different types of tickets like paid, free etc.
- Easy Process of Attendees Check-in & look up via WP Event Manager Mobile App.
- Quick developer support in case of queries & questions

Cons

Please add feature to search by order number in Mobile app.

Michal

Overall rating

Industry: Events Services
Company size: 2–10 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Event plugin

Reviewed on 2024/05/29

Pros

I've tried many event plugins, but this one seems to be the best one, it doesn't cause conflicts with the wordpress theme and functionally it looks great

Cons

I don't know yet, I haven't found it

Paul

Overall rating

Industry: Marketing & Advertising
Company size: Self Employed
Used Monthly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Use a better company with a refund policy

Reviewed on 2024/09/08

Took a renewal fee even though I do not use their software. No customer service. No refund policy....

Took a renewal fee even though I do not use their software. No customer service. No refund policy. Horrible to deal with.

Pros

I didn't like anything about WP Event Manager

Cons

Customer service. This company does not have a refund policy.

Response from WP Event Manager

Hello, we understand your concern and appreciate you reaching out. Our refund policy is detailed on our official website for your reference. Please review it to find the information you need regarding refunds.

Regards,
WP Event Manager.

Premkumar

Overall rating

Industry: Information Technology & Services
Company size: 51–200 Employees
Used Daily for Free Trial
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Must one for Event Management

Reviewed on 2024/05/16

Overall a very good product to use for event management

Pros

Event Scheduling, Registration, tickets etc

Cons

independent Payment system is not in place

Response from WP Event Manager

Thanks for your feedback and lovely comment

Ben

Overall rating

Industry: Marketing & Advertising
Company size: Self Employed
Used Monthly for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Does what it says on the can

Reviewed on 2021/11/18

Overall the experience was good - it was super easy to connect things like payment gateways etc

Pros

The response times from the support team were great

Cons

Styling options were limited for my clients who aren't developers

Response from WP Event Manager

Hi Ben,

Thank you for your positive feedback. We are glad you liked the Support service.

In regards to styling options, We have provided a defined system for global purposes, however, in the future, we are coming up with better designs, and customization services.

Josh

Overall rating

Industry: Nonprofit Organization Management
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Nonexistent support

Reviewed on 2023/12/16

Support is slapdash and uncaring, even though the signature line is "Customer Support is Our First...

Support is slapdash and uncaring, even though the signature line is "Customer Support is Our First Priority!" Don't be fooled. It's zero priority.

Pros

Has a LOT of purported functionality, including Zoom.

Cons

Much of it doesn't work. But what's worse is that there's NO help. There's a ticketing system, and the tickets go unanswered. Likewise, emails to their "customer support" will answer only part of a question. When you repeat the question you WANTED answered, they will repeat the answer already given, ignoring the question you are asking.

Deepak

Overall rating

Industry: Nonprofit Organization Management
Company size: 2–10 Employees
Used Monthly for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Best eventmanagement APP

Reviewed on 2024/02/15

Pros

Features, ease of integration, support from the expert team

Cons

There is nothing as such which i didnt like about the tool

Joel

Overall rating

Industry: Information Technology & Services
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 4.0 /10

Great product, with lots of potential, but terrible support

Reviewed on 2023/05/19

I still use them since the system is working, but it is impossible to get any support from them.

Pros

The Events Management and Ticketing options are nice and the system works fine, until you need to contact support for one thing or another.

Cons

Terrible, terrible customer support. I mean, probably the worse I have experience in Wordpress plugins in years, and I deal with loads of them every day. Each ticket can take 10 days if not more to be answered, and to be answered "no", without any explanation or helpful solution.

Dikson

Overall rating

Industry: Events Services
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

A convenient and easy to use ticketing platform

Reviewed on 2021/06/02

I love the overall experience, very user friendly and has all the important features. It has got...

I love the overall experience, very user friendly and has all the important features. It has got everything you need to run a event. Preivously experience in ticketing company has allowed me to understand this. The team is also helpful. There is live chat function to talk and fix any issues. They resolve almost all the issues I had.

Pros

The plugin is very easy to use and has all the important and necessary functions to run a registration and event smoothly. The plugin has a bit of everything. I also love the functionality of the app, which makes it really useful when tracking registrations and managing entry on the day.

Cons

The plugin has very limited reporting and analytical features. I would like to see this improve in the future. More graphs and especially a total income received feature on the dashboard will be useful.

Response from WP Event Manager

Hi Dikson,

Thanks for sharing your positive review for WP Event Manager. Feedback like yours is valued by every team member here and it gives us the motivation to continue improving the product.

We have and in the future are implementing the charts and analytical function in the Mobile Application, making it easier for organizers to track data.

Ed

Overall rating

Industry: Professional Training & Coaching
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Flexible, adaptable, and works as it should

Reviewed on 2020/11/21

After trying several other products, I had a pretty good idea what we needed, and it was easy to...

After trying several other products, I had a pretty good idea what we needed, and it was easy to figure out how to set up WP Event Manager to meet our needs. When I had questions or needed help, they replied to me quickly and with the information I needed. I wish that all companies had customer support this good.

Pros

We had a few questions while setting it up, but no problems. The support staff was great about answering our questions and helping us. WP Event Manager adapted easily to our needs, and best of all our Instructors love it. It is very intuitive to use, so none of our Instructors have asked us for any help. We love it!

Cons

The Organizer listing seems to be designed for websites that have a very large number of listings, not for a site with only a few dozen listings. We don't need all of the sorting and search options, but there doesn't seem to be any way to disable them.

Response from WP Event Manager

Thank you so much for taking the time to leave an excellent rating. We really appreciate it. The support team will always be available for future help and assistance.

Matthew

Overall rating

Industry: Hospitality
Company size: Self Employed
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

WP-Event Manager is Excellent

Reviewed on 2021/12/15

This product is fantastic. it install easily, there is great technical support

Pros

Easy to use. we have a number of non technical users and this ticks all the boxes.

Cons

The only draw backs that we have is that we would like a waiting list feature so that when our registration places are taken, our members can go onto a list. the other thing would be to have a mass mailing option. we tend to have a maximum of between 50 to 100 spaces on an event, so for us, being able to send them all an email with additional information would be great. one last thing. it would be good if the order button could be synchronised with the number of registrations so that when the registrations are full the order button is removed even though there may be inventory for the ticket in WooCommerce.

Response from WP Event Manager

Hi Matthew,

Thank you so much for your thoughtful review. This is incredibly helpful. I wanted to let you know we've taken the feature request you've mentioned in your review into consideration.

We have a Waiting list Plugin on our minds to be developed in near future.

Paul

Overall rating

Industry: Hospital & Health Care
Company size: 2–10 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

The Best Calendar Software Plugin For Wordpress

Reviewed on 2021/05/28

I really like it because on can freely design the format of the Event Details page from the...

I really like it because on can freely design the format of the Event Details page from the Event-List page. It is a well designed system but could probably use some improvements. I like that fact you have a
Awesome Screen Shot software. That is very helpful. It's a great teaching tool.

Pros

WP Event Manager provides a front end Form for people visiting our site to let us know about their relevant event and makes it available, upon approval. That is a wonderful attribute about WP Event Manager. I like also that one can have three views from the Events List. A tiled version, a list version, and a Calendar version. I like the use of Word Press's posting system to create events.

Cons

I originally set up my event template and it worked great. Then one morning I found my template I created stopped working. I presume it was a bug. I know you are in India. I am in California, USA. The time difference makes it so it takes awhile to get to me with solutions in Tech Support. It is understandable. On another note I needed to use CSS to manipulate my text and I do not know the all the objects used for manipulation. I didn't know I needed to use the ".event-description " object for manipulation the align-text: left;. to make the "description" field on my detailed event page. Because you have an HTML box above and below the description field in Elementor, it confuses me on how and where to use the CSS for the "description text".

Response from WP Event Manager

Hi Paul,
Thank you so much for the amazing feedback, and the fact that you liked the plugin thrills us.

We understand the fact of users being unaware of certain hardcore functions, and CSS and hence, we are planning to implement the customization service in the future to make it, even more, easier for non-technical people to implement customizations on their very own website. Hope this will finally resolve the issue you faced with us.

Alex

Overall rating

Industry: Marketing & Advertising
Company size: 2–10 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Crap Support and Pricey

Reviewed on 2021/10/07

After reading their sale page and watching videos, I purchased the plugin for one of my clients....

After reading their sale page and watching videos, I purchased the plugin for one of my clients. After installing the plugin, the event page was displaying completely different from the one in their demo. I know something this happen that's why I asked the support for help. The first time I reached out, their 'most useful answer was to switch WordPress theme, which takes A LOT OF work of customisation. I replied asking them to help to edit the event page styling and reminding changing the theme was not an option. Their second reply was exactly the same "Can you please switch the theme and check.".

What to say?

Pros

Nothing, to be honest, I had a horrible experience

Cons

Customer support and their useless answer

Response from WP Event Manager

Hi Alex,
We're so sorry that your experience did not match your expectations and hope you will accept our sincerest apologies.

In regards to your issue, it was because of the misunderstanding created during communication.

When a Theme is created and a lot of customizations are done, there may be an issue where the plugin does not respond or interfere with the theme. and hence, the users are asked to switch to default themes.
"Can you please switch the theme and check" was meant for the temporary purpose, wherein, because the plugin works with default WordPress themes, it becomes clear if the problem lies in the plugin, or because of the customized theme, and hence the approach to solve the problem is looked upon.
Switching the theme was meant only for temporary purposes, and not on permanent basis.
We are committed to providing great customer service and we would like to make things right.
You can connect back to the team and the problem shall be resolved.

Ganga

Overall rating

Industry: Information Technology & Services
Company size: 2–10 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Best WordPress Plugin for Event Management

Reviewed on 2021/11/25

Pros

This plugin is very simple and easy to use. If you want to host online or offline events, then this software is the best among the best. Now, we can do virtual events/conferences using this plugin and that is the best part of it. The pricing is really affordable too.

Cons

I didn't find anything bad about this plugin. But, I think the design can be improved.

Response from WP Event Manager

Hi Ganga,
We are happy to hear you had a positive experience with WP Event Manager! We value your input and encourage you to keep giving us inputs like these.

We are working on the design of the product and hope for you to like the improvements in future.

Valerie

Overall rating

Industry: Computer & Network Security
Company size: 11–50 Employees
Used Monthly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

A Digital Agency's Go-to Choice for Event Management Sites

Reviewed on 2021/01/08

After transitioning to WP Event Manager, the event management process became more streamlined and...

After transitioning to WP Event Manager, the event management process became more streamlined and less time consuming compared to previous plugins. The most beneficial features of this plugin include the frontend forms, which allow our team to easily customize and organize clients’ events, as well as the search filters that make it painless for site visitors to look up and find relevant art events. We will continue using this plugin as it meets our needs perfectly.

Pros

What we like the most about the WP Event Manager is that it's an all-in-one event management solution with high ratings, helpful features, and developer-friendly functionality. Being able to customize the plugin on the frontend and backend allows for the perfect amount of flexibility. This is our go-to event management plugin for all of our event client sites.

Cons

This is such a user-friendly plugin, that it's hard to find anything that we didn't like. This plugin is an all-in-one option that can be easily customized or used out of the box to meet any client site's needs.

Response from WP Event Manager

Hi Valerie
Thank you so much for your positive review. It's great to hear that you had a positive experience with Wp Event Manager. Our team will be happy to hear that their hard work has paid off! If there's anything we can do to serve you further, let us know.

Chetan

Overall rating

Industry: Information Technology & Services
Company size: Self Employed
Used Monthly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Best plugin to manage events on WordPress

Reviewed on 2021/11/22

Pros

- Easy to Set up
- Lots of add-ons available for more features
- Hooks and Filters available for customization
- Mobile friendly

Cons

— Need technical knowledge to customize templates.

Response from WP Event Manager

Hi Chetan,

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
We are planning to provide a customization service in the future to help with customizations.

Kathleen

Overall rating

Industry: Marketing & Advertising
Company size: 51–200 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great Event Management Option!

Reviewed on 2021/11/17

Easy way to highlight upcoming events on our website and provide additional info if needed.

Pros

I love the ease of use and it was so easy to figure out the customization options.

Cons

More visual options would be nice! Some other layouts that could easily be switched to to fit a variety of different themes.

Response from WP Event Manager

Hi Kathleen,

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.

The feature implementation of layouts is forwarded to the team and will try to implement in the future.
I'm glad we were able to meet your expectations!

Matt

Overall rating

Industry: Food & Beverages
Company size: 2–10 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Excellent option to take control of your own events

Reviewed on 2021/11/19

I researched for quite some time to find a quality event manager plugin and finally found WP Event...

I researched for quite some time to find a quality event manager plugin and finally found WP Event Manager. Customer service was really good whenever I had a question.

Pros

Customer service is really good - responsive and helpful. It's a good value plugin that gave me everything I wanted.

Cons

I used several of the plugins or extensions for the plugin which can take some effort to understand but nothing one shouldn't expect.

Response from WP Event Manager

Hi Matt,
Thank you for your positive feedback.
We're happy you're pleased with the customer service and results and that we were able to help. If there's anything else we can do to help, please let us know

Christian

Overall rating

Industry: E-Learning
Company size: Self Employed
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great software, even better support!

Reviewed on 2021/09/28

I am using this plugin on my subscription site to manage live Zoom classes. My website setup was a...

I am using this plugin on my subscription site to manage live Zoom classes. My website setup was a little bit complicated but the team from WP Events Manager spent almost 2 hours with me on private Zoom calls fixing my problem. Amazing support!

Pros

Very easy to install and use. Lightweight.

Cons

Could have better widget personalisation controls.

Response from WP Event Manager

Hi Christian,

Thank you so much for the amazing feedback. We're happy you had a fantastic experience with us. The support team is always on their toes to help you resolve the issues.
Thanks for your trust, we're thankful for amazing customers like you.

Jorge

Overall rating

Industry: Translation & Localization
Company size: 2–10 Employees
Used Weekly for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10