Brivity CRM Reviews

This team is always improving and the customer service is off the charts. NO OTHER real estate CRM gives you the [SENSITIVE CONTENT] cell number. That is standing behind the product.

it is not voice activated. Product exceeds our expectation and they are adding more every day

i wanted the flexibility and ease of mind of using brivity, but that did not happen. sales messed up numerous times and caused me more time to fix the problems than actually utilizing the time to implement anything. [sensitive content hidden] was my sales. worst ever.

i was not able to use much of it. nothing was able to set up due to mistakes from sales rep. basic crm does not have market report and drip. what is a crm w/o those?

For our Real Estate Team this system is invaluable. We are in it everyday, it drives our business and it keeps us organized. It gives our clients an easy platform that keeps our name in front of them and us top of mind. Brivity is continually updating and improving. They have classes to learn the system. They take feedback from their clients on features that we would find useful and they implement them. Best system l have ever used! Also, their customer support is very responsive - even on weekends there is usually someone in the Facebook group that will answer your question.

There isn't anything to say here. This software is really the best.

It covers website, CRM, lead generation, direct mailing, and transaction management.

Still can't see images when we get a text to our Brivity Numbers. They are working on it though.

Very simple to use. Amazing customer support. Always improving and implementing new features to make our business easier.

Minor ones really. We have had a few issues with listing alerts implementing with our MLS, but I believe that is more of a issue with our MLS than BRIVITY

It immediately helps me get organized working with my database. I have a lot more to do and have only used 6 months, but this platform has so many capabilities. I learn something new all the time. And highly recommend you follow the private FB Group, as you will learn even more from other users. I also love how the [SENSITIVE CONTENT] and trainers are so easily accessible thru the FB Group and you can resolve issues quickly. Another plus, if I email support I usually have a solid answer the same day. Great response times!

I wish I could get task reminders sent to my email. I am running like crazy and some days it's a challenge to even log in.

I like that there is a team constantly evolving and improving the functionality of the system, and that there are weekly webinars to communicate the benefits and uses of the software. It is a great solution for managing follow-up and building relationships with your pipeline to convert leads into buyers.

Overall the system is great, but there are minor inconveniences that are annoying little buggers. The web builder is limited and clunky. Customizing features sometimes disappear with heavy editing as if the system gets overworked and needs rebooted. Social media marketing is a great idea but the functionality is uncertain, what does sharing to social look like from the audience perspective when done through Brivity? All I see is a check mark that it was shared but I have no idea what it even looks like. Also, although the Facebook ad builder is a great concept, it is extremely limited because it doesn’t allow us to select our audience segment the way doing it directly inside the Facebook platform would allow. The text follow-up is limited in not being able to qualify leads through text with chat bot buttons that can give conditional responses rather than a blanketed and general message.

This CRM makes it ridiculously easy to keep up with my SOI and leads! I've used a handful of CRMs before joining my current team and I have never gotten the kind of support and consistent training (with awesome people, I might add!) that I get with Brivity. Setting tasks, reminders, doing so much of the busy work for me...leaving me to do what I do best, which is talk to people.

Sounds ludicrous, I know, but I really can't think of anything to put in the "con" column. Every time something has been suggested, whether in a group or one on one setting, the developers at Brivity have invented and implemented a solution. I am constantly blown away!

Created by one of the smartest people I can think of, [SENSITIVE CONTENT HIDDEN]. His intent is to help agents save time, work their leads and keep on task. There isn't much Brivity cannot do. It helps me keep my transactions on task, reduces calls I would ordinarily have to make to assistants to find out status of the transaction and such. Constant improvement is done due to feedback from agent users. Market reports go out automatically and I can see when they are viewed by prospective clients. How cool is that? Overall I have a long way to go to truly utilize the full functionality of Brivity and I am determined to get there!

There is so much you can do in Brivity that it is hard to navigation/prioritize what to do first.

It helps us focus on what we need to do each day as a group and hold each other accountable.

all features are good and even better when my whole team is committed to use the system

It is very easy to use and consistently is being updated with new features to make growing our business easier.

With the amount of leads you are able to generate and those who keep coming back to the site over and over again, it is easy to get behind on calls. Good problem to have, yet it is still a challenge.

The team is constantly looking for ways to add value, bring new features to the table with us, showing us how to best manage the system, and allow the system to do the heavy lifting, Great training.

there is so much (probably a benefit) :)

When the product a software company puts out is developed for their own use and productivity it takes on a whole different value proposition. They test, improve and design based on maximizing the ROI.

I'd like to see more integration with the rental industry, namely landlord/tenant and investor relationship contact record connection.

So customizable to fit the needs of your staff and clients

In what I do, I don't see anything that I would consider least favorite.

Brivity has done so much for our team in streamlining the real estate process. It makes some of the most challenging aspects of the business much easier as it works for you to keep in touch with your client and bring you back to them when its time to close the deal.

I dont have any bad things to say about Brivity!

I really like how all tools are in one system and tells my team what to do daily.

Not available nationally to search properties.

I like Brivity is practical, purposeful and most of all the culture and helping atmosphere from [SENSITIVE CONTENT HIDDEN] and everyone makes me feel part of their team and I truly believe they care for our success so thank you for all the tools, trainings, zoom calls etc.

Well it took me a while to get the hang of it so looking for the exact training etc, but glad they are open for feedback and willing to help

Great training and support, always cutting edge development. responsive organization

Better search functions. search by phone number, search and organize email templates