Usercentrics Cookiebot CMP

4.5 (47)
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Enable websites to protect the privacy of their users.

Overall rating

4.5 /5
(47)
Value for Money
4.2/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.2/5
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47 Reviews

Giedrius
Giedrius
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good job guys

Reviewed on 2024/12/11

Pros

Simple to use and manage. I do not need complicated services.

Cons

Actually the only con is price, but it is normal to earn something so otjhjer cons i have not noticed

Alternatives Considered

Pandectes GDPR Compliance

Reasons for Switching to Usercentrics Cookiebot CMP

I liked it before when my collergues showed me. simple to use.

Response from Usercentrics

Hi Giedrius,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Shashank
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simple and affordable pricing with all the required features

Reviewed on 2024/12/16

The experience has been great. I have tried 4 different alternatives and finally settled on this...

The experience has been great. I have tried 4 different alternatives and finally settled on this one.

Pros

The price is very affordable. Besides, the pricing is very simple as well. And it comes with all the features one might need for a Cookie manager and CMP.

Cons

I didn't like the fact that the scan reports couldn't be generated more frequently, but that might just be an issue with the cheaper plans.

Alternatives Considered

iubenda

Reasons for Choosing Usercentrics Cookiebot CMP

The pricing increased and at the same time the customizability of the banner went down in CookieYes.

Switched From

CookieYes

Reasons for Switching to Usercentrics Cookiebot CMP

Found the platform more user friendly in Cookiebot.

Response from Usercentrics

Hi Shashank,

We truly appreciate you taking the time to share your experience with Usercentrics. Your honest feedback means a lot to us, and we value our ongoing partnership.

We’re always here to listen and make improvements, and we look forward to continuing our work together.

Warm regards,
The Usercentrics CookieBot Team

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Cookiebot review

Reviewed on 2024/12/19

Pros

Personalization, colors, style etc. Banner

Cons

Not scanning cookies properly and forcing payment.

Response from Usercentrics

Hi there,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A reliable vendor to ensure GDPR compliance

Reviewed on 2024/12/09

Overall it is very intuitive for the marketing team to stay up to speed with data privacy compliance...

Overall it is very intuitive for the marketing team to stay up to speed with data privacy compliance. Cookiebot's automated updates work seamlessly, eliminating manual effort and reducing the risk of user errors in managing cookies on our website.

Pros

- reasonable price
- Customizability: banner template, triggers, declaration, blocking of cookies/trackers
- GDPR - USER CENTRICS - Vendor risk management
- Geotargeting and auto-translation for banner
- Cross-domain Consent Sharing through multiple platforms
- Templates up-to-date with privacy compliances

Cons

- User consent updates with multiple entries
- Knowledge resources are not sufficient- academy etc, HubSpot integration knowledge
- Customer Support is missing
- would be better to add more reporting functions, possibility to do A/B testing for different banners ( even different regions)
- no diagnostics reporting feature to figure or suggest better practice

Alternatives Considered

CookieYes and OneTrust

Reasons for Switching to Usercentrics Cookiebot CMP

Team members have been used Cookiebot in the past.

Response from Usercentrics

Hi,

Thank you for sharing your experience with CookieBot. We greatly appreciate your honest feedback and value our partnership.

We're always here to listen and strive for improvement, and we look forward to continuing our collaboration.

Kind regards,
The Usercentrics CookieBot Team

Marko
Overall rating
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pervect Consend Mode V2

Reviewed on 2024/12/14

I recommend the usercentrics cookiebot. Espacialy for wp user

I recommend the usercentrics cookiebot. Espacialy for wp user

Pros

Easy Setup and the Tag im the community library

Cons

The price. When you have a blog its quite expensive

Response from Usercentrics

Hi Marko,

Thank you for sharing your experience with Usercentrics. We greatly value your feedback and truly appreciate our partnership.

We’re committed to listening, improving, and ensuring we deliver the best experience. We look forward to continuing our collaboration!

Best regards,
The Usercentrics CookieBot Team

Manfred
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cookiebot, an excellent partner on the web

Reviewed on 2024/12/20

A simple, quick-to-setup solution with meaningful reporting.

A simple, quick-to-setup solution with meaningful reporting.

Pros

Easy to use, completely covers our requirements

Cons

There's actually nothing to complain about. Of course, you have to get used to the complex tool, but you get excellent support.

Response from Usercentrics

Hi Manfred,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Paul
Overall rating
  • Industry: Information Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Decent cost effective tool for CMP

Reviewed on 2024/12/16

Generally really good, Knowledge base normally has the answers

Generally really good, Knowledge base normally has the answers

Pros

Easy to install, guidence on best practice and overall knowing that we are doing the right thing by customers is a good place to start

Cons

Would like a premium option with a account manager to help with more complex peices. Also mutiple logins per account would be useful

Response from Usercentrics

Hi Paul,

Thank you for taking the time to share your thoughts on Usercentrics. We truly appreciate your honest feedback and value our partnership.

Should you require any assistance with the CookieBot CMP, please feel free to contact our Support team! We are more than happy to help you.

Best regards,
The Usercentrics CookieBot Team

Zack
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid no frills cookie notice tool

Reviewed on 2024/12/16

Pros

Very easy to use and implement. Installation and updates are relatively simple to keep up to date.

Cons

Some of the customization capabilities are a little more tricky than it feels like they should be.

Response from Usercentrics

Hi Zack,

We sincerely appreciate you taking the time to share your feedback on Usercentrics. Your honest input means a lot to us, and we truly value our partnership.

We’re always here to listen and enhance our service, and we’re excited to continue working together.

Best regards,
The Usercentrics CookieBot Team

Yuri
Yuri
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy and quick setup. As cookies should be I guess.

Reviewed on 2025/01/01

Pros

Easy setup. The dashboard speaks for it self. Everything is easy to find.

Cons

A bit more guidance when it comes down to specific details. Especially regarding rules as GDPR, etc. That could be a bit more dummy proof.

Response from Usercentrics

Hi Yuri,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

If you have any questions, please feel free to contact our Support teams! We are more than happy to answer your questions.

Kind regards,
The Usercentrics CookieBot Team

Birger
Birger
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very satisfied

Reviewed on 2024/12/30

Very satisfied, truly recommendable so far.

Very satisfied, truly recommendable so far.

Pros

Easy to set it up i my Wordpress installation

Cons

nothing so far, but only used it for around 30 days

Response from Usercentrics

Hi Birger,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Aoife
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Trusted and easy to use

Reviewed on 2024/12/06

I have used it for several different companies now and I find it really easy to set up. I would...

I have used it for several different companies now and I find it really easy to set up. I would recommend it over other cookie options plus it is well priced

Pros

Its easy to set up and gives a good few options. It also has useful presets.

Cons

It would be nice to have more options to customise the cook bar. It is a little boxy but that's just a preference

Alternatives Considered

iubenda

Reasons for Switching to Usercentrics Cookiebot CMP

I found cookiebot just easier to set up and use

Response from Usercentrics

Hello Aoife,

Thank you for sharing your experience with Usercentrics Cookiebot. We sincerely appreciate your honest feedback and value our partnership.

We’re committed to listening, improving, and growing together, and we look forward to continuing our collaboration.

Kind regards,
The Usercentrics Cookiebot Team

Kimberly
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cookiebot helps us ensure compliance

Reviewed on 2024/12/06

Cookiebot is an easy to use and easy to implement solution for our web clients who need to make...

Cookiebot is an easy to use and easy to implement solution for our web clients who need to make sure compliance is complete and there is continuous updates. We would recommend others to use it.

Pros

The instructions and implementation for the solution is easy with helpful support. We get updates about changes for our clients using this solution and are able to update as needed when changes are required.

Cons

Sometimes support can be difficult to reach in real time because we are in the U.S., but we do always get a response.

Response from Usercentrics

Hi Kimberly,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics Cookiebot Team

Andy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good product for easily managing cookie consent

Reviewed on 2024/12/12

A good one, once we got over the forms not displaying it's worked great for 4 years + and everything...

A good one, once we got over the forms not displaying it's worked great for 4 years + and everything is automatically taking care of.

Pros

The automatic identification of cookies, the ability to customise the banner into site branding and the look and feel of the cookie management system for our site visitors. It's very easy to manage and change your cookie consent.

Cons

We had trouble getting HubSpot forms and Gator Forms to display on our website. No matter what consent you chose it needed all selecting for the forms to display even with data-cookieconsent="necessary" added to the scripts. We ended up having to pay our developers to manually fix the code.

Alternatives Considered

WordPress

Reasons for Switching to Usercentrics Cookiebot CMP

Better features out of the box and GDPR reasons than the standard wordpress options

Response from Usercentrics

Hi Andy,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Gavin
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cookie Consent Managment

Reviewed on 2024/12/09

Very happy with Cookiebot. It made consent tracking and compliance much easier than many other...

Very happy with Cookiebot. It made consent tracking and compliance much easier than many other solutions we looked at

Pros

Very easy to install and modify but provides the required security for our customers.

Cons

Using a CMP does affect your page speed report for core metrics. Google sees the CMP as the main content n the screen which affects your core vitals. However, this is not a major issue

Alternatives Considered

CookieFirst

Reasons for Switching to Usercentrics Cookiebot CMP

The installation and ease of use seemed better with cookkiebot

Response from Usercentrics

Hi Gavin,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Ralf
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Quick and easy setup without much effort

Reviewed on 2024/12/12

Basically, I like CookieBot above all because it is a compact solution that can be set up with...

Basically, I like CookieBot above all because it is a compact solution that can be set up with little effort and fulfills its purpose. So you can be sure that you are compliant with the GDPR and don't lose much time with this topic in Go-Live process.

Pros

Easy initial Setup and ready to use templates for the reguation area.

Cons

Some additonal options in customizing would be great.

Response from Usercentrics

Hi Ralf,

We greatly appreciate you taking the time to share your experience with Usercentrics. Your honest feedback means a lot to us, and we value our partnership.

We’re committed to listening, improving, and strengthening our collaboration moving forward.

Kind regards,
The Usercentrics CookieBot Team

Wouter
Overall rating
  • Industry: Design
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Technically a good tool but needs better customer support

Reviewed on 2024/12/06

The support forum is quite helpful. The community is able to help each other. But because each...

The support forum is quite helpful. The community is able to help each other. But because each message has to be approved by the moderation team there's very little incentive to use the forums actively.

Pros

Easy to set up. The popup styling options are fairly basic.

Cons

Our Analytics showed traffic spikes every start of the month from the Cookiebot scanner even though we're filtering out all the IP addresses provided in the documentation.
To this day Cookiebot still fails to provide an up-to-date list of their crawler's IP addresses.

Response from Usercentrics

Hi Wouter,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Aatu
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive comments about Cookiebot

Reviewed on 2024/12/09

I am very happy with the product and will continue using it for my own company and clients.

I am very happy with the product and will continue using it for my own company and clients.

Pros

Easy and robust installation, even on more complex setups. Customization options.

Cons

Some outdated documentation in the support sections.

Response from Usercentrics

Hi Aatu,

Thank you for sharing your experience with Usercentrics. We sincerely appreciate your honest feedback and deeply value our partnership.

We’re always here to listen, improve, and grow, and we’re excited to continue collaborating with you.

Kind regards,
The Usercentrics Cookiebot Team

David
Overall rating
  • Industry: Tobacco
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy way to get compliant

Reviewed on 2024/12/12

Getting started is easy. Configuration is easy. Many languages are supported. All the required...

Getting started is easy. Configuration is easy. Many languages are supported. All the required options for different markets are supported.

Pros

Easy to implement in our custom website annd also on our separate Wordpress site.

Cons

Per domain pricing is expensive if you have subdomains

Response from Usercentrics

Hi David,

Thank you for sharing your experience with Usercentrics. We deeply appreciate your honest feedback and value our partnership.

We are always here to listen, improve, and grow, and we look forward to continuing our collaboration.

Kind regards,
The Usercentrics CookieBot Team

Roberta
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Is my banner okay?

Reviewed on 2024/12/12

Pros

I really like the customization options offered by Cookiebot. They allow for a more tailored user experience, giving control over cookie consent settings and preferences.

Cons

What I liked least about Usercentrics Cookiebot CMP is the limited support I received during the setup process. Even now, I'm still not sure if my cookie banner is properly configured.

Alternatives Considered

iubenda

Reasons for Choosing Usercentrics Cookiebot CMP

I made the switch for your banner, that is better and more compliant with the GDPR

Switched From

HubSpot CRM

Reasons for Switching to Usercentrics Cookiebot CMP

You have better reviews than Iubenda and I prefer your banner

Response from Usercentrics

Hi Roberta,

Thank you for sharing your experience with Usercentrics. We greatly value your candid feedback and deeply appreciate our partnership.

We’re committed to listening and improving continuously, and we look forward to collaborating further.

Best regards,
The Usercentrics CookieBot Team

Andrea
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Valid solution for Consent Mode, GDPR and Policy Compliance

Reviewed on 2024/12/06

Pros

Easy to install and to manage, it helps your website to comply with current laws

Cons

nothing major to report, Cookiebot works pretty smooth all around.

Response from Usercentrics

Hi Andrea,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Jerry
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive feedback

Reviewed on 2024/12/12

Everyone has been very helpful and the videos are really useful!

Everyone has been very helpful and the videos are really useful!

Pros

The way it looks and everything is just so simple to do

Cons

The way that information is spread out to multiple different sites

Alternatives Considered

CookieYes

Reasons for Switching to Usercentrics Cookiebot CMP

Better looking products and cookieyes was so hard to understand

Response from Usercentrics

Hi Jerry,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,
The Usercentrics CookieBot Team

Eric
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

User friendly, fast and no-nonsense

Reviewed on 2024/12/12

Easy to use after my developper installed it.

Easy to use after my developper installed it.

Pros

User friendly, simple to use.
That's all I can say: satisfied

Cons

By the trial they catch you for life :-)

Response from Usercentrics

Hi Eric,

Thank you for taking the time to share your experience with Usercentrics. We deeply value your honest feedback and the partnership we share.

We’re always here to listen, grow, and improve, and we look forward to continuing our collaboration.

Kind regards,
The Usercentrics CookieBot Team

Ciaran
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 0.0 /10

The most expensive privacy/compliance plugin on the market

Reviewed on 2024/03/21

My experience with Cookiebot has been very poor, owing to its recent pricing structure

My experience with Cookiebot has been very poor, owing to its recent pricing structure

Pros

I originally decided to implement Cookiebot owing to its (at the time) favourable reviews, for all of our client websites, and that websites with up to 50 pages would not incur any fees

Cons

UserCentrics/Cookiebot recently increased their license fees to alevel which can only be described as a scam. We added Cookiebot to 48 websites, and upon receiving the invoice on [sensitive content hidden]
, we were presented with a bill of €584 FOR ONE MONTH!!!!

Mark
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product with simple to use interface

Reviewed on 2024/12/09

The team has been helpful and knowledgable, cookiebot has been very easy to use, and overall it's...

The team has been helpful and knowledgable, cookiebot has been very easy to use, and overall it's made adding cookies to our site very straightforward.

Pros

Cookiebot is easy of use and relatively simple to setup. I love that it is able to check all existing cookies on the site and collate them for you, it's a massive time saver.

Cons

The only downside was figuring out the different consent types for different tags in GTM.

Alternatives Considered

CookieYes and Cookie Information

Reasons for Switching to Usercentrics Cookiebot CMP

Simple and easy to use product, and loads of examples on top sites.

Response from Usercentrics

Hi Mark,

Thank you for sharing your experience with Cookiebot. We sincerely appreciate your honest feedback and greatly value our partnership.

We’re always here to listen and strive for improvement, and we look forward to continuing our collaboration.

Kind regards,
The Usercentrics CookieBot Team

Eoin
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Enjoyed using it!

Reviewed on 2024/12/13

We used and were quite happy with it how it worked

We used and were quite happy with it how it worked

Pros

Easy to use and reliable for what we needed!

Cons

Not much! it did what it said it would and wasy easy to deploy

Response from Usercentrics

Hi Eoin,

Thank you for sharing your experience with Usercentrics. We greatly appreciate your feedback and value our collaboration.

We’re committed to listening, improving, and supporting you, and we look forward to our continued partnership.

Best regards,
The Usercentrics CookieBot Team