Sauce Labs

4.5 (31)
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Performance testing software for the IT sector

Overall rating

4.5 /5
(31)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

97%
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31 Reviews

Hasitha
Hasitha
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hooray ! Sause Labs gave me 100 of real devices with different aspects to complete my testings.

Reviewed on 2018/07/16

It saves my money and time a lot. Great software ! Great Sauce Labs !

It saves my money and time a lot. Great software ! Great Sauce Labs !

Pros

01. Most of the times i'm testing web applications. This gave me 100 of devices to deploy my testings. I have experienced it. It so real. Because of this i will do any QA task at any platform.

02. Sause labs User-Interface is very understandable. Anyone can simply work with this app.

03. Another thing is i can simply sign in to my account with different devices at the same time.

04. Its very easy to execute same test case in different devices at the same time. (Parallel Testings) It saves lot of my time.

05. Sause labs will give you a video of your executions on each device. So you can get a clear idea about executions.

06. In earlier days, I have used couple of computers with different OS's and browsers to execute my applications to test it. But with the "sauce labs cloud services" now i'm able to execute applications on various platforms with different browsers by just creating a simple test plan. It saves lot of my money.

07. It's easier to do automation with this Sause labs than other automation applications. I have experienced it lot.

08 . Finally reporting is my favorite part. Sause labs will provide beautiful screenshots and quality reports of each your devices. it will helps you to gather test results. This is awesome.

Cons

01 . Main thing that i have faced was the cloud service is bit slow. Sometimes when i run a parallel executions it takes considerable long time to complete executions. I think that's all for me.

Paulo Cesar
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great tool for multi browser testing and Mobile testing.

Reviewed on 2024/11/20

A great tool for multi browser testing and Mobile testing.

A great tool for multi browser testing and Mobile testing.

Pros

It provides many Real Mobile devices on the cloud plus emulators for mobile and web testing

Cons

It has limitations on the number of concurrent executions you can have

A
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Used for extensive automated tests in Java and Ruby

Reviewed on 2016/04/28

Great! I loved being able to watch back the tests to see exactly where they failed.

Great! I loved being able to watch back the tests to see exactly where they failed.

Analia
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great tool to test through different Browsers/OS versions

Reviewed on 2024/10/16

A great tool to test through different Browsers/OS versions, and mobile testing through multiple...

A great tool to test through different Browsers/OS versions, and mobile testing through multiple mobile make/model/versions

Pros

It provides great variety of Browser versions and Mobiles through emulator or real mobile phones available.

Cons

It becomes costly when multiple instances need to be executed for automation purposes

Ruwani
Ruwani
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

'Sauce Labs' helped to reduce my unnecessary working effort and cost.

Reviewed on 2018/09/18

Pros

Testing can be done with using real devices. Also i can execute my testings under different environments such as platforms, browser types.
Easy to use and 'rich' user interface.
'Record and play' feature available. Which means i can watch my executions later if i'm unable to watch it live. It is so cool. Once my executions are done, i can generate detailed execution status reports easily.
Highly recommended because it helped me to achieve my testing goals. Very satisfied.

Cons

Actually no cons to say. My expectations are exceeded. Very happy with 'Sauce Labs'.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent product for cross-platform automated testing

Reviewed on 2018/05/27

Pros

Sauce Labs provides a solution to test your app against a wide range of browsers in different Operating Systems, using the Sauce Labs cloud.

Also, the tests execution is recorded in video, saved and available for you in your Sauce Labs account, making easier the debug process if any issue arises.

Cons

The tests execution is several times slower when using Sauce Labs. There is nothing else here to be remarked.

jayathi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Don't worry about buying new devices. Sauce Labs will saves your money and time.

Reviewed on 2018/09/03

Pros

Perfect user Interface for users who have different knowledge levels. I don't worry about devices anymore, They provide lots of devices to execute our testing's. Once you execute your testcases application provide you a video about your executions. It's very helpful right ? Perfect solution those who are busy with multiple executions and they don't need to stick into one execution. We can simply review our executions later when I'm free.

Cons

Actually there are no any considerable cons to tell because in past two years it works like a dream for me. Perfect tool.

Rohit
Rohit
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sauce Labs Review

Reviewed on 2018/11/27

Extremely useful tool for testing purposes. Definitely recommended.

Extremely useful tool for testing purposes. Definitely recommended.

Pros

In my organization this is the preferred solution for browser testing.
No need to maintain our own infrastructure for testing.
Saves the cost of real device purchase due to its emulators and simulators.

Cons

Need to add more devices other than US and Europe for applications used worldwide.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A little jittery but worth while for cross platform performance testing

Reviewed on 2021/02/16

Overall it fits the bill if you don't want to spend the money purchasing devices in the categories...

Overall it fits the bill if you don't want to spend the money purchasing devices in the categories you need to check.

Pros

I like that it has all the different device categories that you would need to find issues in your user experience.

Cons

The real device options are insanely slow and make for a very jittery experience.

Mauricio
Mauricio
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I used it working in many companies running automated test cases with selenium, jbehave, etc

Reviewed on 2018/01/17

Pros

It has many Platforms (OS, Browsers, devices, etc) , we save a lot of money thanks to that.
It runs faster
The video feature is great, we can see what happens when the automated test case fails

Cons

I need to run some test cases on ubuntu 16 with the latest firefox and chome browsers and they are not available

Andrei
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

Powerful solution with poor support

Reviewed on 2016/04/28

This is a good solution to scale your tests to multiple platforms. Cloud services such as SauceLabs...

This is a good solution to scale your tests to multiple platforms. Cloud services such as SauceLabs allow you to save money and time you could spend for purchasing hardware, configuring it for running tests and maintenance. If you have test for one browser type, scaling it to different browsers types is easy (as all of SauceLabs browsers are driven via single WebDriver API). However, small updates in test code might be necessary due to browser specifics. SauceLabs pricing may look high, however, it is comparable to competitors' pricing. When thinking of cloud service provider you may compare them vs BrowserStack. For some usage plans (especially for small team) you may find cheaper options.

Pros :
Major browsers on major desktop and mobile platforms supported for both manual and automated tests execution.
Parallel test execution.
Manual access to the VM in the cloud (e.g., you can pause your test and drive the app in browser view).
Managing test run and VMs via REST. Ready java-library available.
Ability to record screenshots and video of running tests as well as commands log.
Easy accessibility via WebDriver API.
Environment spin up time

Cons :
Very slow support. They keep asking irrelevant questions or don't reply for a few days until they get more or less useful reply. Support speed depends on your account level.
Intermittent connection the the browser loss issue (once upon 200 tests).
"Non-natural" environment. Some of browsers has additional configuration that makes them a bit different from ones that users have. Not critical in most of cases though.
New features released pretty raw.
You may get stuck if you'll need to use some of their more rarely used features (e.g. Sauce Connect) as Support is normally slower there and bugfixes come later.
New mobile platforms support released with sufficient delay (e.g. Android 6 released in summer 2015 was still not available at the moment of this review: April 2016).

zaineb
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SauceLabs for automated and manual testing

Reviewed on 2022/11/02

Pros

- it integrated well with most of test automation libraries/languages- the synchronised aspect and how fast tests were executed- manual debugging/inspection sessions on iOS and Android and I was impressed by the quality of the image and the video session generated at the end of each session (manual or automated)- very fast execution with native solutions (Espresso/ XCUITest)- has a variety of devices (real iOS and Android devices also Simulators/Emulators)- great support team

Cons

it is a bit expensive if the number of users is smallintegration with CodeceptJS (what we wanted to use at the time) is not working properly

Alternatives Considered

BrowserStack
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great tool for cross-platform testing

Reviewed on 2018/05/09

Pros

- It provides a great range of cross-platform testing frameworks with numerous combinations of browsers and operating systems.

Cons

- Since it is cloud operated, it can be quite slow performing tests.
- The UI can be improved to provide an overall better experience.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good in certain Circumstances

Reviewed on 2018/10/09

Pros

This software is great if you only have access to one type of computer and phone and have a lot of time to QA.

Cons

It takes a very long time to render each device type which can slow down QA. Might just be easier to purchase the main devices your team QA's on.

Cami
Cami
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  • Review Source

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  • Ease of Use
  • Customer Support

Manual Testing Asset

Reviewed on 2016/05/11

SLs is a staple for our legal company while testing. We use it for manual testing all of our...

SLs is a staple for our legal company while testing. We use it for manual testing all of our websites, instead of buying hundreds of different devices. You can choose browser/OS combinations that are obsolete but perhaps your company still uses it. It's great that I know I can rely on them having the latest combinations soon after the release of an environment.
The con to SL is that it doesn't have horizontal viewing of mobile devices. Our company did have to invest in a tablet and mobile device because we needed to view the horizontal screen.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automated testing following the CI/CD pipeline and integration strategies for web automation

Reviewed on 2019/03/31

Pros

This platform offers one of the best solutions for integrating deep automated browser testing using the CI/CD pipeline.
It also makes use of code management using version control mechanisms like GIT or TFS.
It integrates best with Jenkins and makes creation of builds and setup really smooth that improves the automation capabilities.
Test reports generation is pretty simple and easy to share. We can write and run tests parallely and automate them using simple coding mechanisms and commonly used programming languages.

Cons

A really great platform and value for money, no major disadvantages noticed!

Jonathan
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QA Analyst

Reviewed on 2016/06/14

I went from a local setup running my tests to completely in the cloud with such ease. Sauce Labs...

I went from a local setup running my tests to completely in the cloud with such ease. Sauce Labs makes it very easy to run your existing tests with their services.

Pros

How easy it is to use their services and excellent customer service when I get stuck or need help.

Cons

Sometimes their service goes down, naturally, so tests will fail. But aside from that, not much cons to report

Brian
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  • Review Source

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  • Ease of Use
  • Customer Support

Reliable mobile iOS testing provider with a focus on quality

Reviewed on 2016/05/10

With only a few months of service under our teams belt, it has been nothing but excellent. We...

With only a few months of service under our teams belt, it has been nothing but excellent. We joined during the web interface transition and it is a more enjoyable experience. Once tapped into their API our testing suites contain reliable information we can validate across the platform, switching between Sauce results and our own. This obviously makes troubleshooting much less daunting. Their documentation system is much improved. We rely on their services for mobile iOS and web testing across several projects.

The only caveat to mention, is the availability of the next release of iOS on their systems. Their adoption is a bit slow. I understand Sauce is making an effort to enhance their current infrastructure to make updating to the latest iOS release easier in the future.

What sealed the deal for me personally, is the dedication to providing free, unlimited access to their services for open sourced projects at a level that's actually worth while.

With the rebranding and a focus on providing physical device testing, Sauce seems capable of being a top service provider now and into the future.

Dale
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great way to have multiple computers for testing os without managing them myself.

Reviewed on 2018/08/31

Pros

Used this at two companies. It was great to have the api to use with our seleimn scripts that ran off our jenkins server. It is also great to be able to test a client issue on a system that is as close to their as possible.

Cons

Cons is the web interface can be clunky at times. Not because of a bad design but is the connection has any issues it can get frustrating. But it is better than having to manage a computer farm yourself.

himanshu
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of best cross browsing testing software

Reviewed on 2017/06/08

Pros

Best is cross browser testing and different OS testing. It will save lot of money to purchase devices. Provide sauce connect feature to connect with local network

Cons

UI should be improved. It is little bit slow and took sometime to perform action. Overall performance can be improved

Deon
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  • Ease of Use
  • Customer Support

Great product... no self-management of VM's!

Reviewed on 2016/05/04

I used to manage a fleet (30+) of VM's to run my automated tests against. Since moving to Sauce...

I used to manage a fleet (30+) of VM's to run my automated tests against. Since moving to Sauce Labs, and letting them manage the VM's, life has been so much better! It's more reliable and easier to use, compared to managing your own VM's. I've had literally no issues with running tests in Sauce Labs and I've been using it for years!

They also recently just added Jira integration, which saves time creating a Jira ticket right off the failed Sauce Labs test. Nice integration to save me a bit of time.

Oliver
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A great way to run tests on many configurations

Reviewed on 2016/06/15

We started to use sauce for manual validation of mobile friendly sites. We have since added...

We started to use sauce for manual validation of mobile friendly sites. We have since added automated testing through Selenium and it has saved us time testing new and existing applications.

Pros

A good selection of platform options. Tunneling is great for enterprises. Manual testing and automated testing are both supported.

Cons

Could use more browser combinations. Such as Chrome browser on mobile platforms.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tests with different devices

Reviewed on 2019/08/16

Pros

The possibility to tests on differents devices even on real devices

Cons

Sometimes a bit slow but even with that, you will earn a lot of time

Maurice
Overall rating
  • Company size: 1,001–5,000 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sause Labs

Reviewed on 2016/06/14

Sauce has been extremely valuable to our organization, it has allowed us to test on more devices,...

Sauce has been extremely valuable to our organization, it has allowed us to test on more devices, quicker. Documentation is great and support is responsive. Everytime I have had a request the saucelabs team has implemented the change.

Joel
Overall rating
  • Company size: 51–200 Employees
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sauce is Great

Reviewed on 2016/06/10

We've been using sauce for months, and can't find another tool that provides as much value. We use...

We've been using sauce for months, and can't find another tool that provides as much value. We use it to parallelize our test runs on web, iOS and Android, and have seen a huge reduction in our testing cycles.