Symantec Email Security.cloud Reviews

Symantec Email Security.cloud

4.5 (160)
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Anti-spam and email security software

Overall rating

4.5 /5
(160)
Value for Money
4.1/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.3/5
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160 Reviews

Kyle
Kyle
Overall rating
  • Industry: Insurance
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very simple product, maybe too simple.

Reviewed on 2018/07/24

It allows me to log in without fail every day.

It allows me to log in without fail every day.

Pros

I like how reliable it is. I've never had any bugs, glitches or hiccups with the functionality of the app. Also, the VIP access app seems to be very secure.

Cons

I wish that you could refresh the access code. There is nothing more frustrating to me in the morning when I am trying to log in than not being able to populate a new access code if you screw the first one up.

Caren
Caren
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Symantec allows me to minimize worry

Reviewed on 2018/12/12

Pros

Once installed, I don't think too much about it - until I get a pop-up or email that triggers the software to warn me about potentially unsafe emails or websites

Cons

Nothing much - I've been using this software for about 3 years and have no complaints.

Devon
Devon
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IT engineer review

Reviewed on 2018/10/14

great security application,huge fan of the Symantec Brand

great security application,huge fan of the Symantec Brand

Pros

one of the best products out there. very strict on detection of malicous signatures

Cons

Strict console needs to allow an easier way to allow specifed files through without first chopping it for the user

Tim
Tim
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps unwanted emails out of my inbox!

Reviewed on 2019/04/07

Pros

Since we implemented this software, I've had virtually all of my spam emails quarantined! Easy to use and helps keep inboxes clutter free!

Cons

Rarely I will have a false positive email caught and quarantined, but it's easy to release.

Trevor
Trevor
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect security and antivirus

Reviewed on 2020/01/24

Very good. I don't use it anymore. I would if given the opportunity.

Very good. I don't use it anymore. I would if given the opportunity.

Pros

I loved that it did not interfere with any of my other applications or tasks that I must do on a daily basis.

Cons

Sometimes, I found that it did not give me the choice to give permission to certain websites. The only problem I experienced.

Jhon A
Jhon A
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The solution to protect you against unknown users and viruses

Reviewed on 2018/03/16

Simple to use to protect you from threats while browsing the Internet. Tranquility on the informatio...

Simple to use to protect you from threats while browsing the Internet. Tranquility on the information highway

Pros

The biggest advantage is that it is very easy to use protecting the data, your virus scanner email is efficient and protects against users not allowed and their emails spam, spyware and malware. The support is excellent, responding briefly to any problem that arises.

Cons

Its great disadvantage is the price, but it is the opportunity cost of protecting the equipment worth it.

Robert
Robert
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Very Secure

Reviewed on 2019/03/30

Pros

It does a very good job filtering emails that are secure compared to not. It does a good job at recognizing vendor notifications which can sometimes look like spam without blocking them.

Cons

It is a pretty heavy load on the computer. It will slow you down.

Issac
Issac
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A really powerful email security cloud solution

Reviewed on 2021/06/24

Very useful as it protects system from unwanted threats through adware and malware originating from...

Very useful as it protects system from unwanted threats through adware and malware originating from email

Pros

Ease of setup
Quarantine email notification
Security filtration control in control centre of website
Analytic report of viruses and other threats

Cons

Lags the delivery of email
Sometimes found to block useful email s
Filtration of email requires considerable amount of optimisation bases on more use cases

Ernic Jose
Ernic Jose
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EXCELLENT PROTECTION SOFTWARE

Reviewed on 2018/07/03

Pros

THANKS TO EMAIL SECURITY CLOUD MY MAIL ARE 100% PROTECTED VERY EASY TO USE AND ABOVE ALL ALLOWS ME TO RECEIVE AND SEND MAIL WITH ALL SECURITY

Cons

I DO NOT FIND YOU ANY TYPE OF INCONVENIENT, THANKS TO THIS SOFTWARE MY MAIL WORKS IN PERFECT CONDITIONS

Alish
Alish
Overall rating
  • Industry: Hospital & Health Care
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Not the best

Reviewed on 2018/05/15

Pros

I had this uploaded on my school laptop and felt like it did its job. Once it was there, it always worked. Seemed pretty reliable

Cons

It needed to be randomly updated and I sometimes had trouble with that, but once it was back up and running it was fine

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A powerful antivirus product...

Reviewed on 2018/09/25

GREAT !! A true value for money product. Must buy.

GREAT !! A true value for money product. Must buy.

Pros

I have been using Symantec for over 2 years now and i am quite happy with the overall experience as it has always been a mid layer between me and my online activities with respect to the online banking, personal data protection, user firewall. The threat control feature is one of its kind, and it really very helpful as it automatically filters the malware, viruses and other online threats which could be harmful to any of the devices, as PS's, Laptops, Mobiles or tablets. They have come up with the state of the art features such as threat cloud, Sonar, which is also a unique feature which determines suspicious activities and prevents them too. Application lock is also an added feature. But please make sure that your purchasing the licensed copy and keep on updating it online.

Cons

As long as a end user concern, i dont think that there are any loop holes or any drawbacks in this product at it knows it's role very well and stands on the responsibilities so that we can surf, transit and do all of our online activities without worries.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

High End Email Security

Reviewed on 2018/10/18

Helpful customer support!

Helpful customer support!

Pros

With Email Security.cloud, you can be sure that every email is protected. The possibility to determine fraud emails is a great feature of Email Security. Unwanted emails are then placed in Quarantine where you can sort out data, remove or repair them. It also has an anti-virus and anti-spam feature, which is a great addition if losing your emails is a worry for you. I have personally used this for years. It is an “install and go” type of program which means it does its job after you install it and can be left in the background to run.

Cons

It has misdiagnosed a few emails into Quarantine. This happened once or twice.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Symantec email security

Reviewed on 2021/09/29

Pros

We use symantec email security product to prevent malicious mails, spam or phishing mails. In general, it fulfills these three features quite well.

Cons

I cannot change the format of the logs sent to the siem product, which causes the logs to be defined extra on the siem side.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"Great product to protect your email accounts"

Reviewed on 2018/10/09

Pros

The fact that I didn't even need to download the product was great, but I never have to do anything, its always working.

Cons

Is this a con? there aren't a lot of updates, so I'm sometimes wondering if its working.then I'm reminded that its all good, no worries for me - YEA!!

Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

It must work because I don't have any issues

Reviewed on 2018/08/29

Pros

I like that it works "in the background" - I don't have to open it, I don't have to tell it to do its job, it just does it. Our company had a ransomware issue before getting this product and not once sense.

Cons

No product is perfect, but I really don't have any complaints.

Earl
Earl
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Protect Your Mail

Reviewed on 2019/09/27

The service is really good but best used for professionals who may need to sort through a lot of...

The service is really good but best used for professionals who may need to sort through a lot of time-sensitive​ and important mail.

Pros

Very easy to use and does an impeccable​ job at getting rid of the mail you typically don't want to see.

Cons

Scanning can be quite slow and if you're not careful you might miss out on newsletters or promo emails that somehow always end up in your spam.

Greggor
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Corporate Security

Reviewed on 2019/06/14

Pros

At my prior employer we handled thousands of companies' personal health information on their employees. This type of data is highly sought after by hackers, so we had to make sure we were always hyper aware of digital security. We chose Symantec as the best protection for our clients' data.

Cons

At times there would be issues with VPN connections over hot spots or public WiFi. A minor, but common occurrence.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just Great...

Reviewed on 2019/03/19

Pros

Symantec's platforms are great.
This latest addition Email Security.cloud is exactly of the same calibre - amazingly straight-forward to manage and control as an administrator, and unobtrusive for the end-user.

Cons

Symantec is amazing.
There aren't any cons.

Jessica
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Used Daily

Reviewed on 2019/12/03

Not much thinking to it and it protects your computer, haven't had any issues since using this at...

Not much thinking to it and it protects your computer, haven't had any issues since using this at home.

Pros

I have used this daily after having a virus one time and I just let it run in the background an di have not had any issues since.

Cons

Sometimes there can be automatic popups that I wish you could have a setting for that just repeats your request.

Mark
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great software trusted in industry

Reviewed on 2019/10/31

Always keeping our mail safe without fail and w/o worries

Always keeping our mail safe without fail and w/o worries

Pros

This software is very dependable and is used by out IT department on all of our machines. We wouldn't have this software if it couldn't protect.

Cons

We have not had any issues with this software, we have been using it for many years and not had any intrusions.

Lauren
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My IT person put this on my computer and I never have to take care of it. It just works for...

Reviewed on 2018/07/04

It keep my computer fresh and clean!

It keep my computer fresh and clean!

Pros

The fact that I never have to tend to anythng as it is always working in the background taking good care of my computer.

Cons

There is nothing I can say that is negative about the software since my IT person installed it and it runs on its own. No worries for me!

lauren
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good Product

Reviewed on 2019/11/06

I like how much I trust the product. Great security.

I like how much I trust the product. Great security.

Pros

I like the "one time setup" feature of this product. I trust that everything is secure after just the initial setup.

Cons

Sometimes the error messages are confusing and alarming. Most of the time the issues are not that serious.

Verified Reviewer
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easibility and wide protection

Reviewed on 2018/04/23

Pros

Its very easy to install. Also to set up the different filters to avoid the spams in your email.
As every Symantec Product it has a wide range of protection and works fine with other family products

Cons

It may lag your computer as its a continuous search / protection. The start up process slow down the entire process

Alexis
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

Seems to do the trick

Reviewed on 2018/02/06

Pros

I received a free version of this software when I purchased my computer. So far I haven't had any attacks of spam that have gotten through. Being a freelance designer I get sent many files from many different computers and am asked to visit many sites. I feel its important to stay protected.

Cons

Once you move passed the free trial to get all of the good features it can get a bit costly; however, against the cost of having to repair an entire computer it's fairly negligible.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Seems to work great

Reviewed on 2018/11/02

Pros

I'm not very knowledgeable on this type of software but I know it runs timely and I do not seem to have issues.

Cons

Mostly that I don't know much about it myself.