Huntress

4.9 (17)
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Cloud-based cybersecurity platform

Overall rating

4.9 /5
(17)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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17 Reviews

Gert-Jan
Gert-Jan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to setup, easy to maintain, easy to rollout.

Reviewed on 2024/08/19

Pros

Easy to setup, easy to maintain, easy to rollout.
it is how a top notch security product should be.

Cons

Notifcations could be slightly better if i have to name one thing.

Lucas
Lucas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product, Excellent Support, Excellent Price

Reviewed on 2023/06/20

Pros

Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful.

Cons

Would love for it to integrate with Defender for Business instead of just the free Windows Defender.

Billy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Huntress EDR - Easy setup to get started

Reviewed on 2022/09/06

Pros

The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world.

Cons

I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one.

David
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great MDR product for MSPs

Reviewed on 2022/01/19

It is very well tuned to the MSP model. The Huntress team has built their product to play very...

It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy.

Pros

-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed.
-The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout.
-The pricing model works very well for the SMB market.

Cons

It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them.

Alternatives Considered

SentinelOne

Reasons for Switching to Huntress

Ease of use, managed team behind the product, pricing, and integrations/MSP focus.

Response from Huntress Labs

David, thanks for the review! We try to keep our partners at the center of our roadmap and love hearing that we're well suited for MSPs and their end customers. We've got some solid new capabilities shipping this year that'll help you deliver even more value to clientsstay tuned :)

Chris
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Security tools we use

Reviewed on 2022/01/19

Has shown its value with protecting customers in real-world events. We use it to help with...

Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy.

Pros

Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier.

Cons

There is nothing I don't like about Huntress.

Alternatives Considered

CrowdStrike and Carbon Black EDR

Reasons for Switching to Huntress

Less expensive and had a better value proposition to sit on top of any existing AV vendor.

Response from Huntress Labs

Thanks so much for the comments! We appreciate your partnership and are glad to hear we play a key role in your security stack.

Andrew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I couldn't do my job without it

Reviewed on 2023/11/21

Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost...

Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use.

Pros

Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most.

Cons

Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is.

Brad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Huntress is an amazing product!

Reviewed on 2023/06/02

Adding this to our portfolio has been one of our best business decisions yet.

Adding this to our portfolio has been one of our best business decisions yet.

Pros

I love everything about this product, from the ease of deployment to the alerting.

Cons

I honestly have yet to find any faults in this product.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IT Service Provider

Reviewed on 2022/01/12

Positive experience overall. Support team has been friendly and service has assisted in remediation...

Positive experience overall. Support team has been friendly and service has assisted in remediation and prevention of cyber attacks.

Pros

Having an extra set of eyes watching over our customer fleet from a security perspective is reassuring. Additional value add for our customers helping us bring security to the forefront of the conversation.

Cons

Features under continuous development, so waiting for a specific feature to come into fruition requires patience (EDR).

Response from Huntress Labs

Thanks for the review and feedback! If we can provide some extra reassurance and help you bring more meaningful security conversations to your clients, we're doing something right. EDR functionality is quickly approaching and we've got a packed roadmap this year to make sure we're delivering value in the places our partners need it most. Stay tuned for more :)

Jason
Overall rating
  • Industry: Think Tanks
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Huntress is in the "so cheap it costs money to not do it" camp.

Reviewed on 2022/01/12

They're great - they constantly give back to the community and try to make the entire channel...

They're great - they constantly give back to the community and try to make the entire channel better.

Pros

Huntress does what it says on the label and it does it well. They're constantly innovating and attempting to push the envelope while remaining VERY GOOD on their core features. The persistence detection is amazing, and from what I've seen the Managed AV is very good!

Cons

Not a lot really - they are NOT the only solution you need but they don't bill themselves as that.

Response from Huntress Labs

Thank you for the positive feedback! We're trying to do even more in the security community this year, and we'll always stay transparent about where we're strong vs. where we're a good complement to other systems or services. Thanks for being a partner, Jason.

Graham
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Immediate impact, ongoing ease of mind

Reviewed on 2022/01/19

Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set...

Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set to run automatically. It has found numerous huge potential security problems, and countless little problems (things like adware and junk browsers).

Pros

Implementation was easy by deploying the agent via our RMM. It immediately found a few major security issues, the support team even helped me confirm the risk.

Cons

Initially, there was a problem with how the agents were split into organizations, but this issue has since been resolved.

Response from Huntress Labs

Peace of mind is a big part of what we aim forour partners have enough on their plates as it is. Thanks for the review and the kind words Graham, we're grateful for your partnership!

Mert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Secure Machines

Reviewed on 2022/01/19

Pros

Managing Windows Defender via Huntress is my favorite part of this software

Cons

Documentation might be more improved or maybe starting a Huntress University would help partners to understand better their product

Response from Huntress Labs

Thanks for the feedback, Mert! Great to hear you're having a good experience with Managed Antivirus. We'll share your feedback on documentation + enablement with the team too, we're always looking to improve and help our partners understand the platform to make sure they're getting as much value as they can from us.

Ed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Huntress the foothold hunters!

Reviewed on 2022/01/19

Pros

Deployment and management is a breeze. Client is light weight, non-obtrusive. Detects footholds, malware, etc. that other AV misses.

Cons

Don't have any cons for the product. It performs as expected and the Huntress team is constantly adding features which is great!

Response from Huntress Labs

Hackers are gonna hack, and Huntress is gonna hunt, Ed! Thanks for the review and positive feedback hereif you're finding value in foothold detection, feel free to check out some of the newer services we've added (all included in your subscription) to see if you can get more value from the platform.

joe
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Must have for MSP's

Reviewed on 2022/01/19

Great.

Great.

Pros

Super easy to deploy and use. Support has been fantastic.

Cons

So far no complaints besides for maybe only being limited to Windows devices.

Response from Huntress Labs

Thanks for the shoutout, Joe! Our support team loves hearing this feedback. We're working to extend beyond Windows devices and should have more to share in the coming months, stay tuned!

Alexander
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Another layer of protection with Huntress

Reviewed on 2022/01/19

It gives us insight in what slips through the maze.

It gives us insight in what slips through the maze.

Pros

Easy of deployment. Active support and commitment to the industry

Cons

Nothing really. I does what i needs to do and more.

Response from Huntress Labs

"It gives us insight in what slips through the maze."couldn't have said it better ourselves, Alexander! Thanks for allowing Huntress to play a part in your security stack. We're continuing to ramp our community + industry efforts, and our platform is growing too; we look forward to being able to provide even more value to partners this year.

Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Peace of mind!

Reviewed on 2022/01/19

Pros

Easy to deploy, use and straightfoward pricing. The people and Huntress really care and love what they do.

Cons

Nothing!

Response from Huntress Labs

We're here to help deliver additional peace of mind, Josh. We appreciate your feedback!

Jack
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Huntress just works!

Reviewed on 2022/06/21

Great product to allow me to replace an existing solution. Cost was a bit higher but the features...

Great product to allow me to replace an existing solution. Cost was a bit higher but the features were well worth making the change.

Pros

Moving beyond simple antivirus, Huntress provides best of class ransomware protection. The canaries are placed throughout stored data to detect and counter any attempts to encrypt the files.

Cons

I had no issues deploying or using the software

Andrew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[SENSITIVE CONTENT] are Great!

Reviewed on 2022/01/25

Pros

Its support team responds quickly and a great resource.

Cons

no cons yet >>Maybe when I learn more about it I will have some cons lol