ArcSite Reviews

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159 Reviews

- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
ArcSite has unshackled me from the drafting table and allowed me to design in the field.
Reviewed on 2018/05/24
Pros
Intuitive Ease of use
Good selection of tools
Huge boost to productivity
Allows drawing in the field with the availability of exporting drawings for real time collaboration
Top notch customer service
Perfect for client meetings to discuss design with the ability of real time scaled alterations
Down time has turned into productive time...for instance, while waiting for a haircut, I was able to draw the exterior elevations on a project rather than wasting that valuable time.
Cons
Minor stuff really. There have been a few bugs but Rep and his team have been very responsive.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Arcsite pros and cons
Reviewed on 2021/03/30
overall I like this program, the mobility aspect is very needed in my business and it creates a...
overall I like this program, the mobility aspect is very needed in my business and it creates a professional look for us to be able to send professional shop drawings to clients, as well as, auto cad compatible drawings for commercial projects and the drawings can be done up in just minutes in some cases
Pros
My favourite thing about this software is that you can use it on your I-pad- a lot of times I am using this software to do up a "shop drawing" right on site or pull up the drawing in the shop so the fact that I can be mobile is very important in my business. The app itself is fairly simple to use for the average person and great to be able to do up a drawing in auto cad so simply.
Cons
I don't like that; if you have a closed shape (square, hexagon, rectangle, etc) and you modify one side- it can change multiple other lines or every line, so you have to be very careful to double check each line after changing one. I also dont like the "angles" portion- it is very difficult to put in a drawing with a rounded ended object- you have to re-draw multiple times to get it right. Also for particular angles- it can be tricky to get 2 identical, opposite angles
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Clunky software
Reviewed on 2018/03/28
Pros
Drawing shapes with the software with the recognition tool was easy to use when first starting the app.
Cons
This software is a disappointment. It is not easy to take measures and transfer your data when and where you need it. Needs a lot of work on the bugs. The app crashes a lot. It's not good to use for to collaborate important data with your team. I would look into a better app like plan grid.
Response from Arctuition
Hi Jeff,
Sorry to hear that you had such a bad trial experience with our tool. There is nothing more important to us than making sure folks always have seamless, smooth and valuable usage.
We recently experienced some stability issues due to the iOS upgrades and are currently working on that. I am not exactly sure if that's the same bug you were seeing or a new issue.
As we weren't able to find you in our customer list, if you could reach me at [email protected] or by phone 1 888 266 1843, I'd love to work with you to resolve the problem.
If you don¿t have the time or inclination to do so, I totally understand. We do thank you for trying us out.
Regards,
Patrick Caldwell
Customer Success
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Sparkys best mate
Reviewed on 2025/01/13
Extremely good, very easy to do a quick line diagram and send to customer with pictures
Extremely good, very easy to do a quick line diagram and send to customer with pictures
Pros
Very easy to learn , great tools for creating jobs
Cons
Needs more basic graphics for basic line diagrams for electrical trade, has great electronics but not electrical
Response from Arctuition
Hi, Bob.
Appreciate the fair and positive feedback! We are actively working to become a better solution for electricians, including expanding our shape and product libraries.
If you'd like to jump on a call, we'd love to hear about how you use ArcSite.
Cheers.
ArcSite
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Feature expansion
Reviewed on 2020/09/22
See comments above - the software is excellent overall - it just needs some tweaks. Feel free to...
See comments above - the software is excellent overall - it just needs some tweaks. Feel free to contact me if you want to talk about additional feedback. Jonathan - [SENSITIVE CONTENT HIDDEN]
Pros
Creating shapes, accuracy, easy to learn, etc..
Cons
Full feature often doesn’t work — if you have one tiny disconnected line in a shape, the color will fill everything around it. Could you make a seal shape button? You should be able to create sub shape folder in your creative shapes. For example: tables, chairs, plants, etc... add more colors or hue adjustments like a color wheel to colors. Add sub category folders to projects — differentiate types of projects. Add Bosch laser measure to Bluetooth and make it seamless — measure 2-3x and allow each to override previous — Bosch has free software for this but the UI the is terrible. Allow custom shape library to be shared for free! No additional cost for up to 3 users. Add 3D option- make it simple
Reasons for Switching to ArcSite
The user interface was cleaner and the software has a bit more customization.- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quick & Easy to use
Reviewed on 2020/09/22
Excellent
Excellent
Pros
Speed of results and ease to get things drawn accurately.
Cons
No much to say for this 99% perfect, slight issue with moving some blocks when they are very small zooming in / out.
- Industry: Architecture & Planning
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
eddy hardel point of view on Arcsite
Reviewed on 2020/09/28
it's a good product, very simple for take measures on worksite, perfect for begin layout... or...
it's a good product, very simple for take measures on worksite, perfect for begin layout... or transfer to Cad application... there is a lot advantage directly inside it.
Pros
parametric design in the library, functional and easy to use, good looking interface
Cons
telemeter laser are not simply to use with it.. and polygonal lines are not easy to use, there is a problem when you point to longer on the screen, the line change to a curve.... you have to cancelled it for continue..
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Easy to use and professional quality
Reviewed on 2025/01/10
Overall, great product and easy to use. Makes everything you do professional and it is very...
Overall, great product and easy to use. Makes everything you do professional and it is very customizable!
Pros
Very simple to use, it makes creating our drawings simple and professional.
Cons
Sometimes it crashes but you don’t lose everything due to auto saves to the cloud.
Response from Arctuition
Hi, Mike.
Thanks for leaving us the 5-star feedback! Curious what we could do that would make us more recommendable to your network?
Feel free to reach out directly, would love to learn more!
Cheers.
ArcSite
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of ArcSite
Reviewed on 2025/01/11
Fantastic to use the product. Customer service is responsive and knowledgeable.
Fantastic to use the product. Customer service is responsive and knowledgeable.
Pros
Super easy to use. We can do anything with it. Easily customized but not complicated to do so. Support team is really the best.
Cons
Can't really think of anything we don't like.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ArcSite Will Not Let You Down
Reviewed on 2025/01/09
We have been using ArcSite for years now, and I have the utmost respect for the company, they truly...
We have been using ArcSite for years now, and I have the utmost respect for the company, they truly want to help the customer/user be successful. Not to mention our representative at ArcSite makes us a priority and is extremely customer service oriented.
Pros
The application and the web version are both user friendly, but what is better, is they are constantly trying to improve the QOL experience for our company, so that we get the most out of our usage.
Cons
Not a con, but what I hope happens in a future update is to have additional reporting tools, especially on the web version for admins.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy with the ArcSite program
Reviewed on 2025/01/16
I have used many other drafting programs in the past including AutoCad and I find ArcSite to be...
I have used many other drafting programs in the past including AutoCad and I find ArcSite to be very easy to use to create quick, professional drawings.
Pros
I really like the intuitive way this program draws and adds features, very easy to drop in items and integrate into the drawings. Exporting to PDF is easy as it should be.
Cons
Price for all the features is a bit much for personal use, but for a business it's definitely worth it.
- Industry: Glass, Ceramics & Concrete
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend great product.
Reviewed on 2025/01/12
Great experience with ArcSite. I have never had any issues
Great experience with ArcSite. I have never had any issues
Pros
Easy to use, perfect for what i need it for.
Cons
I have no complaints. it has been great for what I use it for.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ease of Use
Reviewed on 2025/01/10
Pros
The functionality with our customer interaction software.
Cons
Changes made without advance notice, would be helpful to have previous communication.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience
Reviewed on 2025/01/09
been great so far. I have enjoyed training others. Was easier than expected for the older crowd
been great so far. I have enjoyed training others. Was easier than expected for the older crowd
Pros
-easy to train
-well labeled
-not very many unnecessary features
-clean design and layout
-very few crashes if any
Cons
-Newer ipads run it much better
-a few pop up font sizes should be larger
-bolder 'back' 'undo' or 'confirm' options
- Industry: Construction
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Highly recommend
Reviewed on 2025/01/13
Only had the chance to use it for floor plans so overall a Good app for drawing floor plans
Only had the chance to use it for floor plans so overall a Good app for drawing floor plans
Pros
Very user friendly. Accurate and easy to use for first time users
Cons
Nothing I can think of I not used for floor plans and had no issues
- Industry: Construction
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CAD for non-CAD users
Reviewed on 2018/07/31
Pros
Extremely precise but also extremely easy to use. Quick sketches to convey a concept or verify a solution are a breeze to create. I love that this tool isn't burdened by all the baggage inherent in pro-quality CAD tools. This tool opened up an opportunity for exploring solutions to problems I'd encounter as a project manager for residential construction projects. I was able to develop more fully a previously untapped vein of creativity that I probably wouldn't have discovered or utilized otherwise.
Cons
Two issues: Integration & 3D
I really wish it could integrate more tightly with other tools.
The developers seem to believe the tool is positioned in the context of managing a collection of construction drawings - along the lines of products like PlanGrid. Maybe it meets that need for some users, but it doesn't begin to meet the requirements of that category in my opinion. I use PlanGrid everyday and would LOVE for Arcsite to be able to layer on top of the PlanGrid document library -- justlike RFIs or Photos, or Issues.
If they could bring the same level of simplicity and precision to drawing in 3D, bridging between 2D and 3D. I've started using Shapr3D for iPad which is a brilliant app for drawing in 3D. But like most CAD tools, it assumes the user is already well-versed in the underlying techniques & concepts. (not to mention it's more geared for drawing things that will be fabricated or 3D printed). I long for a 3D solution that is as easy as ArcSite but as powerful as Shapr3D.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the App and the Support
Reviewed on 2020/09/28
We are way more efficient with the use of this app. We are more accurate, faster and efficient with...
We are way more efficient with the use of this app. We are more accurate, faster and efficient with our time.
Pros
We were using a very common app that often times would crash losing our work and when we would call for support, there was no help. It was very frustrating. I began the search for a new app and found ArcSite who was up and coming. Even though it is used for many other professions, I am able to use it for my particular small business. When I called them to inquire, they were very quick to respond, walked me through the best way to use the app, listed to me when I asked for new functions, and even after 2 years, if I have a problem, they are super quick to respond. They do not care that I am a small business, and treat me like I am a very large company. My team is so much happier and work is more efficient with this app, and they have the best customer service!
Cons
Since we are using this app for something that it may not really be intended for, there are some things that I wish we could do on it so that we could finish out our product 100% in ArcSite, but I feel like maybe in the future they will continue to develop it and we may see that opportunity.
- Industry: Architecture & Planning
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ArcSite is one of the best iPad drafting packages available
Reviewed on 2020/10/05
ArcSite has been a wonderful tool for me while performing site visits dealing with renovations and...
ArcSite has been a wonderful tool for me while performing site visits dealing with renovations and in doing structural evaluations that require a lot of photo documentation. It has become one of my primary note taking tools while in the field and with a few improvements, it has the potential to become the only note taking tool I would need.
Pros
The ability to take a picture, comment on the picture, place it on the drawing at the location, and then generate an indexed photo contact sheet linked to the floor plan drawing sold me on the utility of this for doing structural evaluation reports. This has saved me a lot of time back in the office when compiling reports. The drawing functions are also some of the best implemented of any iPad app I've used and has allowed to actually prepare a usable CAD file in the field.
Cons
The drawing of items itself can be a little finicky, especially when you are just starting out. Sometimes when you adjust a dimension of a wall, it does not behave as expected. You have to pay attention to the dimensions around the wall in question to make sure they don't change in an unexpected way. Also, placing predefined blocks in the drawing can be challenging if you need them to snap to a specific point. It's also a little pricey (equal to an AutoCAD LT subscription), but if you do a lot of field work, it does pay for itself.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really like the app, works great for me.
Reviewed on 2018/05/23
I use it daily in my work.
I use it daily in my work.
Pros
Not as tedious as other drawing apps. Drawing scale is unlimited. Prints to png,pdf and love it. Love entering distances and angles. Love being able to use it without an internet connection because I am regularly off the grid.
Cons
Needs alignment tool and auto shape (star, triangle, circle and square/rectangle). Would really be nice if I could re-arrange order of layers. Can't create gradient colors, would be nice.
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product with ease of use
Reviewed on 2019/07/24
ArcSite has been my main app for staircase take off and will remain so. Customer service is more...
ArcSite has been my main app for staircase take off and will remain so. Customer service is more than helpful and provides great support.
Pros
Export to CAD files and PDF, ease of calibration on plans, excellent customer support and regular updates with new features
Cons
The fact that I have 3 tools using this software by me, logs me out since I only have 1 licence. Depending on need, I may use one of my 2 iPads or my iPhone. It would be great if we could stay logged in all tools.
Response from Arctuition
Hi Jon,
Thanks for the review and the feedback. Sorry for the frustration. I will share this with the team.
Patrick
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Product
Reviewed on 2019/07/17
We have solved a disconnect between Estimating and Production. Production no longer has to rely on...
We have solved a disconnect between Estimating and Production. Production no longer has to rely on hand-drawn diagrams and now know exactly where to put repairs.
Pros
The best feature of this app is the ease of use. It takes only minutes to make a drawing or diagram on the job site. Being able to share the projects between my team is a huge advantage also.
Cons
There isn't much I don't like, but if I had to pick one it is the way the Shapes Menu stays on the screen after you select a shape to use.
Response from Arctuition
Hi Michael,
Thanks for the nice review and the improvement suggestion.
Regards,
Patrick
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app that keeps improving
Reviewed on 2018/07/31
Some issues have happened with the Software but customer service is easy to reach and they get on...
Some issues have happened with the Software but customer service is easy to reach and they get on the issues right away.
Pros
I use it for my staircase measurements and with the ability to use layers, I can literally have all of the information required with ease. Once my stairwell has been taken, I have everything i need.
Cons
Some of the lines get linked and if you modify a measurement, sometimes it changes the ratio and other measures without noticing.
Response from Arctuition
Hi Jon,
Great to hear from you. Thanks for writing in here with your thoughts.
Good news is that we added a way to not have the Con you have listed. I will also reach out directly via email, but the short answer here is to go to Settings and toggle off Smart Dimensioning.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Confidence through accuracy!
Reviewed on 2019/08/07
Pros
What I like most about this software is how easy and user friendly it is. ArcSite has greatly helped my confidence learning more structural work. I am so accurate with all my drawings and measurements that our engineers in our office can look at everything and help answer any questions I ever have if needed. It's awesome how this software's accuracy allows them to help me without even being there on the job site. It's incredible! This software has tremendously helped my career.
Cons
A few things could be added to make it more efficient but overall its amazing.
Response from Arctuition
Hi Collin,
Thanks for the nice review.
Patrick
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Arcsite review
Reviewed on 2019/07/31
Being able to assist in the offshoring of the jobs no longer have to type the jobs or remark the...
Being able to assist in the offshoring of the jobs no longer have to type the jobs or remark the drawings so all completed on site apart from the upload
Pros
Compatibility and flexibility
Utilizing the iPad on site
Cons
Unknown yet to develop a longstanding concern all concerns are dealt with promptly by support
Size of files can be large
Response from Arctuition
Hi Paul,
Thanks for the review.
Patrick
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2020/09/22
Arcsite allows management to review drawings and proposals real time prior to presenting to clients
Arcsite allows management to review drawings and proposals real time prior to presenting to clients
Pros
The best thing about this program is the ease of use and when there is any issue figuring something out we get a video showing how to do something
Cons
Challenges if cell signal is not strong and not having the ability to modify previous versions