SOS Inventory Reviews
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- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inventory Improvement Product
Reviewed on 2023/05/25
SOS Inventory is an invoice management platform that manage not only your sales transactions but it...
SOS Inventory is an invoice management platform that manage not only your sales transactions but it can integrate all monthly sales with your inventory and supply systems.
Pros
They have a variety of shipping methods. My favorite is the DHL option, which allow distributors to ship merchandise worldwide. It also integrates with other apps such as Shopify and Big Commerce.
Cons
I have no complaints about the software.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
getting started
Reviewed on 2020/05/06
so far, it's been interesting, but, I feel it's going to take care of our needs fabulously after...
so far, it's been interesting, but, I feel it's going to take care of our needs fabulously after installation is complete, once again, I wouldn't have been able to do it without the help of [SENSITIVE CONTENT HIDDEN].
Pros
so far it looks good, still learning EXCELLENT help from [SENSITIVE CONTENT HIDDEN] and all others I spoke with
Cons
the transition, was very confusing - but, [SENSITIVE CONTENT HIDDEN] was AWESOME with helping me get things going. I would not have been able to use this software if it weren't for him, i would have given up.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not for small businesses
Reviewed on 2024/08/27
I had high hopes exploring this resource would save me time each month, but I found the system...
I had high hopes exploring this resource would save me time each month, but I found the system difficult to navigate so it actually took more of my time.
Pros
The ease of set up was nice, but after that I didn't like much of anything.
Cons
The price was a bit high for a non profit and honestly wasn't comfortable with the platform.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
SOS Inventory is a great management tool
Reviewed on 2023/11/02
Pros
Ease of use in creating and tracking jobs, purchase orders, shipments etc
Cons
Some of the information that is inputted onto the form doesn't always show when the document is mailed out
- Industry: Dairy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software lots of features, a little complex
Reviewed on 2023/07/27
Great customer service and knowledgeable staff. used the system for years before closing the biz
Great customer service and knowledgeable staff. used the system for years before closing the biz
Pros
Good price in comparison to others, very customizable and integrated. If you are a super advanced user, this is an amazing system. I think we only used about 30% of its capacity
Cons
So very many features and things to point and select that having a pro set it up would be better. One wrong pointer and your whole books are screwed up. Not very intuitive
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great, void filling inventory software!
Reviewed on 2021/07/14
SOS allowed us to fill the inventory management void or accounting software left us with. It really...
SOS allowed us to fill the inventory management void or accounting software left us with. It really has given us a useful "ERP" at budget prices!
Pros
SOS Inventory has all of the inventory management tools that allow us to turn our cloud based accounting system into a discount ERP.
Cons
Some features of this software are dated. Reporting is there, but it is more difficult to navigate that other tools on the market.
Reasons for Choosing SOS Inventory
The inventory and order management is more suited for our needs.Reasons for Switching to SOS Inventory
Costs were more effective for our needs.- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software that syncs with QuickBooks, is easy to navigate with top notch support!
Reviewed on 2017/08/10
We now have systems for our small business. We have much more of a handle on cost vs. pricing. We...
We now have systems for our small business. We have much more of a handle on cost vs. pricing. We like that the system syncs with our newly acquired QBO accounting system. We may begin to use G Suite because attaching documents seems to make more sense within that system. We have saved time and money and have an entire staff that feels very comfortable using the software.
Pros
This software is easy to navigate and is visually appealing. All functions can be done from the menu bar at top or menu bar down the side. The different aspects of the software are set up in a way that makes sense. The Purchasing Menu includes Vendors, POs, Item Receipts, Returns to Vendors. The Sales Menu includes Customers, Estimates, Sales Orders, Invoices, Sales Receipts. Inventory includes Items, Transfers, Serials, Adjustments, Lots. Fulfillment includes Pick Tickets and Shipment. Within SOS, one can create Form Templates and Customer Fields. Within User Administrations privileges can be applied. Also included are Dashboard, Calendar and Reports. Because the system is so robust, we are recognizing, as a customer manufacturer, that inventory is less important to us, but estimates, jobs (we call projects) and the ability to sync with QBO is what we value the most about SOS. The support team at SOS will work with me personally to get our workflow to work within the SOS system. They are so easy to talk with by phone, an email support is also fantastic. I get my questions answered almost immediately. I am very pleased.
Cons
I love this software. I have very little negative to say. Because we are a custom manufacturer, our processes are unique, which makes no software out there perfect for us. Customer support easily worked with us to make SOS fit our workflow. There have been just a few glitches, but the support team immediately gets with their coders to correct these.
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very useful and customizable product
Reviewed on 2018/03/13
Pros
We recently switched to SOS Inventory from a much more rudimentary inventory tracking system. We can already tell that it will be a huge improvement and will help us keep our inventory records more accurate. There are a lot of features and ways to customize the product so set-up can take some time, but the user guide is thorough and easy to understand.
Cons
It takes significant training to introduce new users to this system; it is not as intuitive as it could be. The price is also somewhat high for a small organization.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and amazing support!!
Reviewed on 2017/09/12
Ease of workflow and communication.
Ease of workflow and communication.
Pros
Intuitive, reduces repetitive data entry and phenomenal support team, amazingly responsive and helpful.
Cons
There isn't anything I don't like about this software. It is robust, intuitive and has incredible support. I wish all software was this incredible.