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Nethone Guard Reviews

Nethone Guard

5.0 (6)
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Prevent fraud with Guard. Protect accounts with ATO Module.

Overall rating

5 /5
(6)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.7/5
Customer Support
5/5
100%
recommended this app
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6 Reviews

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable Fraud Protection

Reviewed on 2021/12/01

Pros

Nethone's cybersecurity system takes a holistic approach to fraud prevention and makes implementing their solutions easy for programmers thanks to powerful APIs and comprehensive documentation.

Cons

At the moment, we are satisfied with all aspects of our collaboration with Nethone and their solutions to our clients.

Anita
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fraud prevention solution for a digital payday loan company

Reviewed on 2022/02/18

We identified two types of fraud attacks - identity theft and investment fraud. We required a...

We identified two types of fraud attacks - identity theft and investment fraud. We required a solution to decrease fraud rates and ensure a fast and frictionless user experience. We are always on the lookout for innovative antifraud solutions, so we were looking for a company that would provide an effective rules-based system that could outperform the other fraud prevention systems available on the market. We were also looking for providing real-time configuration help, a partner interested in understanding and solving real problem faced by Wonga, a partner willing to provide a tailored made fraud detection/prevention rule, communicating quickly and efficiently to all necessary requests. And we found it all in Nethone. After successful POC we decided to continue our cooperation.

Pros

Nethone detected numerous technical anomalies and suspicious behavioral patterns indicative of potential fraud. After analyzing data in real-time, they confirm with a median response time of 508ms if a user is genuine or a potential fraudster (the website loading time is unaffected and Nethone doesn't impact the customer UX). Also, they offer an easy to navigate user interface presented for the user to understand, analyse and identify fraud trends.

Cons

We didn't find anything to complain about that is why we decided to establish long-term cooperation after verifying the performance of our rules engine.

Marta
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Experience with Nethone

Reviewed on 2022/03/03

Pros

Although we have just started using Nethone's software we can already say that their software protected us on a fraud attack by blocking a lot of fraudulent traffic. The integration process was easy and we managed to implement it on a couple of days! Plus, Nethone's customer support team is excellent. We are very happy with the overall service!

Cons

We feel a bit lost when it comes to apply new rules because we don't know if we will be rejecting lots of traffic or not. However, I believe this happens because we are still at the very beginning and everything is new!

Matheus
Overall rating
  • Industry: Cosmetics
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best solution for Fraud Detection

Reviewed on 2021/12/21

Pros

We love to understand the behaviors of our users on the site, it helps us to capture fraud patterns and also to work on new usability solutions.

Cons

In the beginning, it was difficult to start the implementation, but later the communication flowed very well. However, this issue initially impacted the integration somewhat and perhaps the initial results.

Jolanta
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stellar support for any e-commerce player

Reviewed on 2022/01/13

Lots of quality in customer service, excellent results with protecting merchants operating both...

Lots of quality in customer service, excellent results with protecting merchants operating both web&app or strictly on the mobile channel, strong focus on automation and AI, global clients proving the value of fraud prevention.

Pros

Nethone's innovative anti-fraud system is a priority for all companies operating in the online space. The solution adapts quickly in different geographies and risky sectors while restoring loyalty and trust among end-users. We have great feedback from our clients, especially regarding their customer support team.

Cons

We haven't observed any disturbing aspects.

Rumen
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good overall

Reviewed on 2022/04/29

Very satisfied, strongly recommend.

Very satisfied, strongly recommend.

Pros

easy to work with, great support, constant improvements

Cons

machine learning comes with few drawbacks but benefits are far more.