11Sight Reviews

My favorite feature is that the video conservation can be started just with the click of a link. This gives you the power to add that link to a button on your website, to a signature line in your emails, to a social media post, and probably hundreds of other use cases I haven't even considered yet.

That you can't brand it. I have clients I want to set this up for but unless I can use their branding and colors this option won't work for them. Support has informed me this feature is becoming available August 2021.

Easy to use no need to install any software

Recording is pay for each recording and not many livestream option

ElevenSight allows for easy communication for sales and support. Audio, chat, video calls, screen sharing and file sharing are some of the tools at hand. You can work pre sales calls, customer support calls or virtual meetings. Can embed into your website.

There are still improvements in embedding buttons code reported by some users. There is some branding of the calls. Most of that is being addressed by the developers. Support and the developers are working to keep adding features and make improvements.

When we first tried out 11Sight, we did so slowly. We started with a VERY basic plan. We had several of our clients and team members join our conference calls and after a couple times of flawless execution, we upgraded to a larger plan as well as bought 10 hours of recording for our sessions.

There were some bugs early on BUT support worked with us to find the issue and fixed it.

I was lucky to find out about elevensight by browsing internet.
Found a one shoot price for a lifetime usage. It’s really easy to put on website and working very good.

Already made friends of mine taking it too ;)

Very easy to use, very easy to make a call, working from every phone or comp. so good!!

I love that my clients have the option to communicate with who they want how they want. The Super button makes it clear and simple.

The backend UI looks like something out of an early 2000's forumn. Doesn't affect functionality, but could use some work.

It's super easy to use. It's actually a pretty novel concept. The only thing you need to do is share a link, and then you can connect with clients, customers, etc. No need to go through any extra steps.

No cons to note. There's nothing that I'd change necessarily. Functionality is great. Ease of use and UI is nice.

I love how it adds a personal feel to the virtual conversation because it makes you very accessible to the people you are serving. It’s like giving them your cell number but without really giving it. It’s better than an 800 number in that you can meet with anyone instantly with a click of a button without setting something up is brilliant. The quality of the video is also top notch! I really enjoyed the customer service aspect as well. They truly listen and help you if you are ever stuck with anything.

So far, I have no complaints. It does everything it says it does… can’t wait to see what other updates they put in the future.

So many great things in this app!
Virtual Office, Conference Rooms, Meeting History...
Many customizations.
A must-have for company.
It's so simple now to reach my customers :
I share a link, and they'll be able to connect with me with just one click !

11Sight is so powerful and customisable that the User Interface (UI) and User Experience (UX) are hard to understand.
So I work hard on that, and now I can use 11Sight at 100%.
I know the new UI/UX will be rolled out in February 2022 so great because this app is continuously improving.

ElevenSight lets me get multiple ways of connections with my clients in just with a click.

The setting for scheduled meeting with client still have room to do it better.

Easy user interface with simple navigation and ability to share files. Good quality audio and video is also a an important feature that it has!

Not that I can think of in my use case at the moment.

Since customers can just type a link and start chatting or video it’s a huge boost to clearing up problems before and during orders

It was easy to setup, I can’t say there’s any negatives, I see people complaining Bout static sites for meeting rooms but it’s never impacted us

Ease of use, option for company branding (logo etc)

I've had occasions where the mobile app seemed laggy, but those instances have decreased--may have been an early bug that has been since addressed.

It is very suitable for customer service. In addition to using functions, it can also be carried out through text services, allowing customer service to solve comparison problems through voice

In the past, the video recording function of the online conference service was not very stable, and sometimes there were problems when sharing the screen and then video recording. However, I have to upgrade to use this feature. I have not used it for a long time. Maybe there has been improvement.

It's so easy to use; just share a link of the meeting room with your meeting participants and they will be able to connect to the meeting via the browser (Chrome, Safari, and others) without downloading & installing any additional software. The video quality is truly outstanding i.e. really high quality, and so is the recording of the meeting.

The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software. The software could really implement a bit of interface simplification in order to enhance the overall user experience and ease of use of the software.

11Sight is simple to use, and effective in how it works. Just a few clicks, and I can set up a video conference or virtual meeting very easily. The quality of the meeting is quite good, smooth and no lagging - a big plus.

Recording of the meeting works well! The workflow is convenient and simple.

I expect that there will be more features added for the meetings. For example, virtual background, or transcription of the meeting would be great additions.

Currently using it for video support. The video is quite smooth and the best part is you can adjust the quality of the video. Sometimes reception is not so good at certain area and this is where it comes handy. It also has a build in transcriptions where you record and keep what was discussed.

The backend interface is not so user friendly. Understand that there will be new UI coming up in February. By then hopefully it will be more user friendly.

The ease of setup, integration, and use is appreciated. We use ElevenSight to effortlessly jump on a video or audio call with clients, partners, and internal teams.

The UI could be enhanced. It took a bit to understand all the features.

The ease of use and the ability to receive a phone call from almost anywhere ensures that I do not miss on any potential business opportunities!

The UX could be better. Sometimes feels hard to find my way around.

Thee ability to create that face to face phone chat directly from our website

We have not encountered any cons so far

Live video chat is Full HD 1080p quality. Lots of features available like easy link sharing to start a conversation or embed code for the website widget.

Lve video call will make your computer work extra hard. So your PC fans will kick in.

Is very easy to implement and the cost is very inexpensive. I like that it works in a browser so no downloads required

One of my calls the video was a bit choppy, hopefully it was an isolated incident

Improves efficiency on workload and time management

Nothing really are software is great would recommend