AiTrillion Reviews

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76 Reviews
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support
Reviewed on 2023/10/05
Migrating my Ecommerce and Just found out about AItrillion which has tons of features in one app...
Migrating my Ecommerce and Just found out about AItrillion which has tons of features in one app which was very enticing. After meeting with the onboarding/technical team going through so many features, they are very helpful and reassuring and even offered installing parts of the features for me.
Pros
All on one appSupport is brilliant Easy to integrate
Cons
Can be overwhelming at the beginning with all the options and features, but support and onboarding team walked me through everything
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All In One App
Reviewed on 2023/09/27
Pros
There are so many options in one app. It can only get better!
Cons
I haven't found a negative as yet. At each stage of adding a new part of the app, I have had detailed help and live video chats to go through features. Response to messaging is super fast.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mostly great
Reviewed on 2020/05/22
Pros
All the apps in one app which makes it easier.
Cons
When you share a review, it doesn't share the actual review like others I have used, it only shares the product page :(
Response from AiTrillion
Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.
- Industry: Wine & Spirits
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you for great support!
Reviewed on 2023/11/29
Pros
Very friendly and great support at any time.
Cons
Nothing untill now, as everything was great.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best app for ecommerce store
Reviewed on 2022/08/08
Pros
We've using AiTrillions app for almost three years!!! This app literally has every function we need for marketing and etc. Considering all these functions included in their plan, the price is beyond reasonable. And on top of app itself, their customer service is top notch!! Big shoutout to [SENSITIVE CONTENT] who's always been there for all our request, super knowledgable and responsive people!!! CANNOT RECOMMEND ENOUGH!
Cons
nothing really. the app and customer service gave us everything we need.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A kitchen sink app for most of yr business needs
Reviewed on 2020/05/23
Overall, an amazing platform for businesses of any size & from any industry. the potential for grow...
Overall, an amazing platform for businesses of any size & from any industry. the potential for grow and amount of value you get in one central place is unbeatable.
Pros
I really like the wide array of functions that AiTrillion provides, wrapped up in one convenient package. Having a million apps that all perform one function and thus having that many different admin panels to log into and configure is daunting, so the ability to do all of that in one place is amazing.
Cons
I feel like there are a few things that could be improved as far as the admin panel (linking between apps, clarification of functionality, etc.) and I know it’s silly but my biggest gripe is the animated logo in the top corner that you can’t turn off. It drives me nuts.
Response from AiTrillion
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great App
Reviewed on 2021/09/27
The overall experience is great with this app developer. It has excellent and quick customer...
The overall experience is great with this app developer. It has excellent and quick customer service.
Pros
It gives excellent support to the user of this app by collecting the customers email and reviews.
Cons
It provides good service to send emails to the customers for sales and marketing of the products.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome product!
Reviewed on 2021/10/01
I am very happy with the software.
I am very happy with the software.
Pros
It includes soo many things that would otherwise have to be installed and paid separately.
Cons
There is nothing I don't like. Maybe just that some modules are not super easy to figure out, but the support is awesome, so everything get solved easily.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best shopify app yet!
Reviewed on 2020/05/19
Overall, I contacted AiTrillion support once, to see if they could enhance the website loading...
Overall, I contacted AiTrillion support once, to see if they could enhance the website loading speed, and they reached out to me within an hour and helped to figure out the problem.
Pros
This app is incredibly easy to use. I love how it packs all of the things you need in a website, into one app. Very easy to use and i love all the features.
Cons
I think that the code is very large, and based on gtmetrix, it says is slows down the website slightly, but this is a sacrifice i am willing to make for how much AiTrillion helps my business.
Response from AiTrillion
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success!
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant
Reviewed on 2020/05/13
Brilliant we are getting loads more reviews now
Brilliant we are getting loads more reviews now
Pros
The software was really easy to install and setup. In fact the support team did everything for us.
Cons
Wasn't quite expecting the bill but it's still good value for money
Response from AiTrillion
Thank you for taking the time to leave us such a beautiful review. While Shopify places stars next to our business, you are our real star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well & we are motivated to help you build your business. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
- Industry: Wholesale
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Company
Reviewed on 2020/06/08
they reach more customer to my website thank god
they reach more customer to my website thank god
Pros
very easy to use and customer service is great
Cons
well i think they should improve the menu but besied that all good
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice servie nice price
Reviewed on 2022/04/11
very great
very great
Pros
affordable as compare to tons feature we got
Cons
some feature is not complete. like font choice on email marketing
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I Love This Platform!!! Saves me hundreds and worth every penny!
Reviewed on 2020/06/04
Pros
As a new startup ecommerce store we are so grateful for this platform. IT truly is a full suite of everything that a store needs to grow, monetize and build their brand.
Cons
The least thing I liked was the branding that we will need to pay additional for to whitelabel but other than that the platform is the closest thing to perfect
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So easy to use for a non tech person
Reviewed on 2020/09/01
I changed my Shopify theme shortly after installing AiTrillion instead of doing it first. The help...
I changed my Shopify theme shortly after installing AiTrillion instead of doing it first. The help desk sorted it all out for me very quickly.
Pros
The reviews are fantastic, now they are set up I just need to monitor them and it helps customers feel safe buying from me. The loyalty programme motivates people to sign up, and it is easy to use.
Cons
Nothing as yet. Except I don't like the logo colour, I would prefer it if it was black when it appears on my site.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied
Reviewed on 2021/07/25
I have used several email marketing apps, but this app is by far the best. It covers all aspects of...
I have used several email marketing apps, but this app is by far the best. It covers all aspects of email marketing. Though in the beginning I found it tedious to begin with, but the support has been quite great. They are always there to help, which you can't find in other apps. I will highly recommend this app for anyone who wants to increase their email marketing.
Pros
Ease of use. Great templates. Less headaches compared to others
Cons
I don't have one at the moment.
Lack of Facebook integration
- Industry: Fine Art
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software
Reviewed on 2020/05/08
Love it so far , I haven’t had an issue and it’s a great addition to for my business
Love it so far , I haven’t had an issue and it’s a great addition to for my business
Pros
Makes it easy for customers to give reviews and it displays nicely.
Cons
Nothing, I have not seen any problems that have caught my awareness.
Response from AiTrillion
May 10, 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you ongoing.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Aitrillion app is the best on the market to help small business owners. The app is easily to...
Reviewed on 2021/09/02
The best! [SENSITIVE CONTENT] is so patient ,and understanding.
He is always there when i need...
The best! [SENSITIVE CONTENT] is so patient ,and understanding.
He is always there when i need something to be explained to me;
Pros
That its very simple, not complicated, and it does what it says it would do.
Cons
Everything about the software is awesome.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best App Ever with a support team to match.
Reviewed on 2021/04/10
Pros
The customer service of the Ai Trillion team is unparalleled. They are extremely attentive and are always willing to do more! With such a robust application, a stellar support team is imperative.
Cons
The app is so robust that it is a little overwhelming at first, but that was a good bad thing.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer support with my technical problems
Reviewed on 2022/06/07
They really care about helping me solve my problems and our meetings over Zoom are very helpful.
They really care about helping me solve my problems and our meetings over Zoom are very helpful.
Pros
This software offered a solution to my unique situation. No other softwares out there could help me and I am grateful for their solutions.
Cons
I have no issues with this software. They offer a lot of features, so there is a learning curve for the user. However, they offer great support, so I was never worried.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AiTrillion App
Reviewed on 2020/08/09
Pros
I love the rewards loyalty program. I also like that customers can rate your store site as well as the products.
Cons
There nothing I don't like about the app. It's amazing.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy with quick results
Reviewed on 2020/05/13
great support for all phases.
great support for all phases.
Pros
it wraps up everything into one function.
Cons
nothing really, all went very smoothly from start to finish. Dashboard is easy to use.
Response from AiTrillion
Words are not enough to express our thanks for the 5 star review. We will always be grateful to you for making our day special today. We are excited that you are loving our platform. Also, we wish to add that we have added your feature request to our list of development. Stay tuned & we are bringing a lot of exciting ways to engage customers on Aitrillion!
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good app. convenient and easy to use. I am using this app on msikart.com still good for using...
Reviewed on 2020/06/06
good app. convenient and easy to use. I am using this app on msikart.com still good
good app. convenient and easy to use. I am using this app on msikart.com still good
Pros
Mailling.
Cons
i love bulk mailing feature.
- Industry: Utilities
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just found what I need
Reviewed on 2020/05/13
Very good!
Very good!
Pros
The developers were very considerate. The package has many good features
Cons
For a new and non-experienced user, I wish a detailed guideline which gives exactly what need to do sstep-by step. It should raise a question, then give the detailed solution.
Response from AiTrillion
For all the little and big ways you've pitched inthanks! Thank you for your review. We are here to make it count towards your store success.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great
Reviewed on 2020/05/30
Great
Great
Pros
Great App for boosting sales and building business
Cons
Nothing much, found it very useful and easy to use
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service and outstanding Support team
Reviewed on 2025/01/09
We are extremely pleased with AiTrillion.com – their service is top-notch, with an exceptionally...
We are extremely pleased with AiTrillion.com – their service is top-notch, with an exceptionally good support team that's always ready to help. The platform is easy to implement and integrates seamlessly into our Shopify shop, making it a fantastic solution for our needs.
Pros
The all-in one platform for our membership plans, form building, email marketing and much more. Have consolidated all 3PPs into one solution with AiTrillion. Excellent support team!
Cons
Easier form injection to Shopify. Could offer more customisation options.