eShow Reviews

Eshow helped save a lot time and cash for my last huge employee event. Event organizing can not exclusively be exceptionally tedious yet very complex. Reporting was additionally exceptionally clear and simple and we incorporated the stage with our Internal tools and Software. This product helps plan and store everything so you don't need to! It really takes all the problem and inconveniences away.

The built in Templates need to more and should not be the old one used. Apart from that the tool is great.

The fact it can hold an expediential amount of data and provide the ability for registration. The data analytics is very helpful especially for sponsorship.

Can take a very long minute to load extreme amounts of data. Wish there was more of a sorting capability.

The software truly did it all, it was just difficult to navigate your way there. It manages both attendees as well as vendor registrations which was nice.

The dashboard is awful and not intuitive at all. Their team does not seem to mind that the interface is not user friendly.

Being able to combine multiple event management services on one platform.

Occasionally slow to respond to tickets at what may be critical times for us. This has happened very rarely.

The reporting is robust and customizable, the dashboard is easy to read, support is very helpful.

You have to rely on support for customization- they're great and can do it for you, but it's not easy to figure out yourself at times. No how-to manual is the most frustrating thing.

Onsite staff while super helpful with set up, reporting, troubleshooting, etc. It doesn't include actual registration support- as in helping attendees register.

Really like the ability to interface with our database and customize the paths for users when registering. Also appreciate the website and exhibit floor plan are part of the package, and appreciate that eShow can keep track of exhibitor passes that are allowed/used for each exhibitor.

Most aspects are very good. Definitely a learning curve to it, but the training and customort support is excellent. If you're familiar with programming an AMS or other registration systems, you'll be happy to see the granular options available.

The registration portal and attendee event check-in process is streamlined and easy to use. The Exhibitor Servic Center can be customized to have everything all in one place.

Some features have to be adjusted on the customer service level, but that is changing daily, and we have more and more immediate editing abilities.

The ability to allow exhibiting companies to register for a booth and their staff, and the ability to easily communicate with both companies and staff.

The app needs to better compete with other companies products.

eShow has a solid support team. If you have any issues or challenges the ticketing systems works great and questions are answered or issues resolved quickly. Our attendees LOVE the badge management portion of eShow and often request further details.

The networking module can be challenging for both the admins and the end users. I've yet to find an appointment system that works intuitively.

I love the crossover between events so we don't have to recreate the wheel for each event.

I think all of eShow offerings have the potential of being more. I hope the developers continue to improve on all aspects so we can continue to use.

We highly value our partnership with the eShows team. They are very responsive and have been great to work with. The onsite registration team is always great to work with and help our small staff manage a large conference attendance.

I would love to see a more robust mobile app with more flexibility to add content.

I like that I can do everything in one place and one software. I like that there are so many ways to track things and it can be super customizable to fit my needs.

Although it's super customizable, there is a lot of work that needs to be done in the meetings module and the housing module. Meetings module is not intuitive to use and very repetitive in function that makes doing things very slow and a lot of clicks. The reporting that comes out of it for function sheets is not in line with other competitors. The housing modules, when working with many hotels is hard to track and not as customizable as I would like for it to be

That the Modules all interact so that you can build one Event that is used all of the components. Example the Conference module also populate the Virtual Module, Mobile Module and Web

Gamification is weak, the Meeting Module is cludgy and not well designed.

The registration and exhibitor registration software are very helpful and helped us be able to let our attendees register themselves instead of filling out a form and sending to use to do it manually. We enjoy the eShow staff as well, they are helpful and quick to help solve any issues.

In the exhibit software you have to assign a booth before you can get payment for the booths, and we assign the booths in order of priority points, so that is tough, our exhibitors want to pay now, not in a month when we are ready to assign booths.

From start to finish, eShow makes it easy to manage every piece of an event. And I mean every piece! They are willing to dig in and figure out what works best for you. I would highly recommend them to anyone looking for an event management provider.

Sometimes little issues pop up when we open sales or open registration but they are always responsive in getting things fixed.

I like that I can easily customize booths on the floor plan map. I also appreciate that information is readily available on the exhibit dashboard (number of pending, number of assigned, balance due, refunds due, and cancellations) as well as the sales graph.

What I like least is how the floor plan displays on web pages. It's difficult to have a large, readable floor plan centered in the middle of the page.

It's great to have all of our meeting needs under 1 platform with 1 login. The eShow platform is also robust and can meet all/most of your needs with the platform they currently have. We also appreciate there is support readily available when you need assistance or to setup a module and also they offer registration support onsite, as well.

More self-training tools and the mobile app could use a revamp (which I understand is underway!). Would be nice to have an easier way to make custom reports.

Pros:
Easy to use on the admin side
Has a wide range of offerings and functionality

Cons:
The front end can look clunky at times

Ease of information is retained for year to year use. By not allowing emails to be used more than once in the system, it keeps duplicate records from occurring.

This software does not always retain information that is provided and it has to be entered a second, sometimes third time. Uploaded information does not transfer over year to year for ease of registration for our attendees.

It is software that covers almost all of what we need to run our show. This allows us to keep it all in one space. Also, it is easy to learn how to use and pick-up quickly.

I wish that the app was more robust and provided more possibilities.