Kickflip Reviews

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17 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use of MyCustomizer for jewelry configuration
Reviewed on 2021/11/01
MyCustomizer allows customers to configure jewelry with all the features they want. The personalizat...
MyCustomizer allows customers to configure jewelry with all the features they want. The personalization of fashion is a new trend that MyCustomer supports perfectly.
Pros
MyCustomizer is a Shopify App that comes with many features: selection by photo or multiple choice items, immediate display of the product, automatic update of the price after every choice, presentation of the final product before you put it into the basket. The App is intuitive, thus easy to use. Perfectly usable for configuring jewelry. The MyCustomizer team is very helpful and develops the more tricky features for its clients.
Cons
MyCustomer has no drawbacks. Everything you want to get can be realized by the MyCustomizer team in no time and for a reasonable cost.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Solid, but there can be improvement
Reviewed on 2021/10/21
It has been okay. I feel like there is a lot of potential, but it will take some work to get there....
It has been okay. I feel like there is a lot of potential, but it will take some work to get there. Until then, I will just push the functions as far as I can to make it work how I want it to.
Pros
The best feature is the live customization feature that allows customers see what edits they are making and what the final product is going to look like.
Cons
There is still a lot that can be improved, however, the worst part is the text editing/formatting. I feel that it is not user friendly and takes a lot of working around to get right that took me awhile to think through.
Additionally, the new print-ready function is somewhat of a headache. It is set up for logos being added, but in my situation, my entire product is intended to be printed - so it doesn't really work for me. Additionally, the print-ready settings do not make much sense because you cannot output higher settings than the graphics uploaded.
Alternatives Considered
ImprintNextReasons for Switching to Kickflip
Seemed to fit us the best and looked the best.Response from Kickflip
Thanks very much for your balanced and fair review of MyCustomizer. I'm glad you like the look and feel of the customizer. It's something important to us and we're happy it's pleasing you as well.
I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning on making some changes based on your recommendations. Never hesitate to reach out to us with more feedback!
Best,
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Leaving the platform soon!
Reviewed on 2021/11/08
Pros
It’s been a horrible and wasteful experience
Cons
Price, complexity and lack of support from the team.
Lack of responsiveness to questions.
Wrong over billing that took months to resolve.
Response from Kickflip
Dear Karim,
After working together for so many months, we are surprised to see your review today.
The whole team is very disappointed to learn here that you are unsatisfied with our product and services, especially given our many very cordial exchanges. Sadly, we were unaware that you were so unhappy.
We understand that your account was impacted by a one-time billing issue at the beginning of April. You were informed as soon as we uncovered the problem and promptly refunded a few days later. We even gave you an additional credit as an apology.
If you would like to discuss further, please do not hesitate to contact us.
All the Best,
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Top App
Reviewed on 2021/10/20
Good
Good
Pros
Very easy to setup and manage, mycustomizer is the choice I made for my website. It is beautifully integrated clean and effective to get my clients to create their product.
Cons
I find the price expensive (If I pay 30$/month I don't want to pay a tax.)
Your free plan with 2.9% tax is good for me though.
Can't change the price of delivery which is important. If I want to do it manually inside the shopify products MCZR created by mycustomify, it would take weeks as there are lots of options.
Response from Kickflip
Dear Hadrien,
Thanks very much for your great review of our platform. I'm glad you felt it was the right choice for your business. The clean, yet effective look is something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback on pricing. It will be considered.
I appreciate your kind words and look forward to seeing more of your work in the future.
Best,
- Industry: Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just Amazing! 🤩
Reviewed on 2021/10/22
Customer service and software is amazing!
Customer service and software is amazing!
Pros
One thing, i love about this software that the software is very simple to use and its very clean to look at! My customers love it and so do I!
Cons
Personally i think the image display could be adjusted because currently the image on my site looks quite small. It would be awesome if you can adjust the size but overall its cool!
Response from Kickflip
Wow Rasal!
Thanks for taking the time to share your feedback.
It sounds like you are enjoying our platform and it's nice to know we were able to meet your expectations.
Regarding the ability to resize your image, please reach out to us and we'll be happy to help.
I wish you great success with your project!
Best,
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MyCustomizer helped us launch a highly-requested customized product
Reviewed on 2021/10/19
We selected MyCustomizer after reviewing many product visualization/customization options for our...
We selected MyCustomizer after reviewing many product visualization/customization options for our customized shoe program. The system is easy to configure, simple for end-users, and has resulted in a positive revenue increase.
Pros
The visualization is really top-notch. I'm impressed with the ease of setting up the system and the UX of creating a customized product. Their team has been really helpful throughout the process
Cons
I really wish they offered SKU/Inventory control - we have to do this all manually. But the team tells me they are working on it.
Response from Kickflip
Dear Alex,
Thank you so much for this review. Having a positive revenue increase because of your customizer is really good news. The team here is working hard on offering an easy-to-use solution and, like you said, we are planning on adding many more features in the future. Keep up the good work and let us know if you need anything!
Best,
- Industry: Sporting Goods
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MyCustomizer Review
Reviewed on 2021/10/25
Pros
The implementation went fast and easy with little effort.
Cons
The out of the box design is very basic.
Response from Kickflip
Dear Heike,
Your review means a lot to us. It's great to read that the overall process of creating your customizer went smoothly. Regarding the design, you are probably referring to our themes. Well, you are right, we could offer more and I am happy to say that we are already working on adding new ones soon.
Thanks for placing your trust in us and your willingness to share. We truly hope our collaboration will last!
Best,
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thanks for all the help!
Reviewed on 2020/12/08
Pros
It looks great, is customisable to our web store look and I am able to make changes myself without always relying on a developer.
Cons
Some features we were promised are not working well and in the process of fixing that other issues have arisen.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Experience with MyCustomkzer
Reviewed on 2021/10/19
Pros
That i dont have to pay monthly, its very nice only to pay a fee if someone buys something. Nice to start. Very easy to use
Cons
Cool would be if i could change the font color automatically if the customer checks a box
Response from Kickflip
Hi Nico,
Thanks for this review. It's much appreciated! Regarding the ability to change the font color automatically, it's totally doable. Please reach out to us and we will be happy to assist you!
Best,
- Industry: Retail
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product but take your time in implementation!
Reviewed on 2020/12/21
It was great and hope to relaunch once again with them in the coming year.
It was great and hope to relaunch once again with them in the coming year.
Pros
The software performed exactly as needed though setup took a little while for setup and implementation to work right being there were a lot of variables. Thankfully once complete the software performed well as necessary.
Cons
There were a few bugs and updates needed from time.
- Industry: Packaging & Containers
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The best customizdf
Reviewed on 2021/10/25
Great product with a great service, thank you
Great product with a great service, thank you
Pros
This software is easy to use. The 3D live is perfect and the rules are well made too !
I totally recommend
Cons
The fact that it can be slow, orfor the SEO it does it look to be the ideal.
Response from Kickflip
Hey Marie Laetitia,
Thank you for this great review! It's been a pleasure to watch your project progress recently. As for the slow loading time, it seems to be related to the size of the images you used. I will contact you directly to resolve this issue quickly!
Best,
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Review Source
Overall rating
- Ease of Use
- Customer Support
Zephyr Hat Customizer
Reviewed on 2013/11/15
We approached MyCustomizer about building a hat customizer for our Zephyr Factory Direct program....
We approached MyCustomizer about building a hat customizer for our Zephyr Factory Direct program. The process was very straight forward, and response to questions and feedback was quick and accurate. Any delays or changes to timelines were clearly communicated. The finished product was beyond every expectation that we had. It looks great and is very functional. I would highly recommend MyCustomizer and am excited to continue working with them in building our online marketing presence.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Taïga Ultimate - Customizer
Reviewed on 2014/03/18
MyCustomizer provides Taïga with the tools to offer an interactive experience allowing our...
MyCustomizer provides Taïga with the tools to offer an interactive experience allowing our customers to order personalized team uniforms in minutes instead of hours. We love the simple choice navigation, the super fast photo-realistic product preview, and the order management system.
The MyCustomizer team was always available to answer our questions and to help Taïga get the best out of their web platform. We recommend MyCustomizer to customization focused businesses.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Warrior and Brine customizers
Reviewed on 2014/03/17
The MyCustomizer team was able to quickly accommodate a number of last minute functionality changes...
The MyCustomizer team was able to quickly accommodate a number of last minute functionality changes avoiding increased costs or delays in go live timing. Communication when developing critical site functionality was excellent. There were some non-consumer facing functions that were pushed to post go live, but the primary driver was the result of last minute changes in functional direction.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Review
Reviewed on 2021/10/25
Pros
It's really cool and very aesthetically pleasing
Cons
It's really hard to work with and I don't understand it
Response from Kickflip
Hi Gustav,
Thanks for taking the time to share your thoughts about our platform! I will be happy to contact you directly and provide you with the help you need to understand how to get started. Our Help Center has many tutorials and articles and we also have a friendly customer support team to answer all your questions.
I'll be in touch. Thanks again!
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Review Source
Overall rating
- Ease of Use
- Customer Support
MyCustomizer / 100% ease of use / 100% Customer Service
Reviewed on 2014/09/18
I´ve tried to get a customizer with some engineer partners for years. With my customizer I could...
I´ve tried to get a customizer with some engineer partners for years. With my customizer I could start quickly to sell our tailormade OWN Jeans. And mycustimzer perfectly included it in shopify.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great stuff
Reviewed on 2021/10/28
n/a
n/a
Pros
enjoyed it alot - does what it says all you can ask
Cons
not very much - i like the business all good