BackupAssist Reviews
Overall rating
Filter by
Time used
12 Reviews
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An excellent product for simple backups
Reviewed on 2018/12/14
Pros
Price, Easy to install and setup, simple licensing model
Cons
Descriptions of backups and incremental backup jobs
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Backup Hands Down
Reviewed on 2023/11/21
Been using the software for over 15 years... it has been extremely reliable.
Been using the software for over 15 years... it has been extremely reliable.
Pros
Ease of use for daily incremental. Top notch support team
Cons
Can be difficult to determine cause of backup failures.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good software. Hostile support.
Reviewed on 2019/04/20
We have been using it to backup customer servers for local and cloud backups for years with...
We have been using it to backup customer servers for local and cloud backups for years with (thankfully) few issues. When there is an issue I typically have to figure it out because their support is less than helpful.
Pros
It backs up our servers. It's relatively easy to configure and sends comprehensive reports and success/failure of the backup.
Cons
The support. I don't typically contact support, but when I do I have a real problem. Support will respond with a terse and often incorrect fix and immediately close my support ticket. When I reply back I get snarky and rude replies.
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality Backup Software
Reviewed on 2022/09/26
The software has done an excellent job. I have had very little need to interact with the software...
The software has done an excellent job. I have had very little need to interact with the software over the last several years.
Pros
I like the fact that BackupAssist scans for any malware prior to building the backup file.
Cons
I have not cons at this time. Support has been excellent.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hassle-free backups everyday!
Reviewed on 2019/12/06
We've been using BackupAssist for 7 or 8 years now and have been very happy with it. We back up our...
We've been using BackupAssist for 7 or 8 years now and have been very happy with it. We back up our servers to a NAS device in another one of our buildings. The backups always run as expected and we receive a detailed report via email after the backup is complete. We've never tried the bare metal restores but the file restore process is quick and easy. The software is also updated very regularly.
Pros
This software offers so much bang for the buck. It backs up our servers reliably and consistently and also runs scans for potential ransomware during the backups. Restoring data is easy when it's needed. Add-ons are available for Hyper-V, Exchange, SQL, and cloud backup.
Cons
While I like having the ransomware scans, they can significantly increase the time it takes to complete the backup. It can be turned off though.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply the best security backup software used in windows server
Reviewed on 2018/03/27
It is an excellent help to have such a powerful backup tool capable of restoring an entire server...
It is an excellent help to have such a powerful backup tool capable of restoring an entire server with configurations and data in just minutes is invaluable for a company
Pros
* Super fast creation in just minutes of local or remote backups.
*Easy to use with a pretty friendly interface.
*excellent documentation, and online support, the support service of the creative company is made to order 24 hours 365 days of the incredible year.
* Restoration of settings and data are quite fast.
* Support via mail and telephone both with immediate response.
*Modular prices according to the utilities or modules that you need from the software.
Cons
It is only for Microsoft platform, it would be great if there was also a version for Linux servers since it is a powerful backup tool
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Bsckup
Reviewed on 2018/11/22
Pros
Worked on a regular basis without me having to keep telling it to go
Cons
I know very little about other similar products, but this seemed simple
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fast recovery
Reviewed on 2018/12/24
Pros
I used this at a previous company I worked for. The recovery time was so fast, it didn't even interrupt my work day. I highly recommend it.
Cons
Nothing. The program was fast and efficient and did what it was supposed to.
- Industry: Automotive
- Company size: 51–200 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great Product and Price
Reviewed on 2018/12/19
Pros
The price is great for the service that you're getting. It works well with all of our systems.
Cons
Not too much I can say bad about it. It's not very well known yet. I hope that changes.
- Industry: Information Services
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy application to use, backs up information easily, reliable.
Reviewed on 2018/03/09
Ease of use, Security of backing up important items, compatible with most systems.
Ease of use, Security of backing up important items, compatible with most systems.
Pros
Pros: The name of the application, backup assist does exactly what it says it does. Its nice to have it for your computer as sometimes computers will crash you don't want to lose items, so this helps in keeping an ease of mind.
Cons
Cons, if the computer has older software, or you didn't set up properly not all information will always be backed up, though this a rare as the user as the option to adjust this.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great server backup solution
Reviewed on 2020/03/04
Pros
Great peace of mind knowing that I can very quickly restore a server with previous config and data
Cons
No availability on other operating systems
- Industry: Construction
- Company size: 2–10 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Super fast & reliable
Reviewed on 2018/12/24
Pros
Quick setup, user friendly, recovery is simple and quick.
Cons
I havent found anything yet that I do not like
