Coast Reviews

All in one tool that help me manage my team. It has replaced all the back and forth emails and text. Favorite feature is the tasks where I can track exactly what the progress of each task is.

Sometimes photos don't load properly and would have to ask customer support to fix issue.

Ease of messaging. Ability to send documents and pictures as well.

It's a bit glitchy at times. Also has issues connecting to the servers sometimes.

We use most of the features daily. It helps us stay up to date in everyday work orders.

Coast has been a proficient software program for our company, it is our lifeline and I do not have any cons about it.

It's easy to use and fast notification when messages are placed.

Lack of access to all messages. Sometimes numerous messages are sent and if you don't stay on top you'll be limited to how far back you can retrieve the unread messages. This can be an issue as you won't get all the information or important messages due to not being able to retrieve all new messages.

The notifications and reminders are the best part of this software. We have our preventive maintenance schedules all set up for our equipment here and we get notified when things are supposed to need pm work done and inspected.

They're working on this feature, but it currently cannot automatically assign a pm or work order to a technician that is scheduled to work for that day. I looked at a few other softwares and none of them had this feature.

The ability to create multiple chats with the same set of people with ease for different purposes and not having to worry about a capped limit of people. The fact that coast has a clean UI also helps.

Clearer settings feature is needed, at least on the non-owner end. The only settings available are the profile settings and if you want to change anything or add contact info, you're forced into having a profile photo regardless or else you cannot make changes. Accessibility options along with this are non-existent due to this fact, you can't change it from it's normal palette to a dark mode nor change the font size makes things a challenge for fellow coworkers.

Coast is great for sending messages to sets and subsets of our team.

Adding another app to our ever growing list of possible ways to communicate internally seemed excessive, but Coast has eliminated emails and texting as options, since it is such an efficient and easy to use platform.

Product is well engineered and easy to navigate. It exceeded our expectations and their customer support is excellent. Our agency will continue to expand our use of the features offered in the product. Even our staff members who are not technologically inclined were quick to adopt its use. The system is designed for a smart phone user which makes us even more efficient.

I don't have negatives thus far. When I requested a customized reporting function it was produced within a week.

As a growing start-up with over 100 locations across the country, Coast has been instrumental in helping us define and create strong data systems for our facilities management program. The implementation and leadership team is extremely hands-on and always willing to help out in order to reach goals. I'd highly recommend Coast to any facilities leader looking to apply structure and order to their management program.

I haven't had any negative experiences with the software or the team. Everyone has been extremely supportive during the implementation process.

Feels somewhat like endless possibilities to customize a work space for your team. Nice to have all the information all in one placed, and will hopefully help with team communication.

Somewhat confusing to help create, but so far going well.

We used to use multiple apps for scheduling, team communications, work orders, and tasks. It was cumbersome because our team constantly had to switch back and forth. With Coast, now we have everything in one place. Our work order process is streamlined, and we no longer text and email people to get status updates. Because the team communication is integrated directly into the work, we can talk about work orders as well.

Nothing at all, it was simple and easy to set up!

Easy to use for communication, notifications work across mobile and pc. Customer support is fast and consistent

removing users and creating users seems clunky and unintuitive

This software was easy to set up, easy to train on and easy to implement. It's simplicity provides all we need to schedule staff to work our wine festivals.

I'd love to be able to have a printable calendar, but that feature is not available. There are a few minor things I have not been able to do, but the tech team has always said they will pass the information along to be discussed with the app builders!

Great way to post schedule and talk with the team

I do not like that it is harder to find things, you can't scroll through scheduled

Scheduling my jobs and who is on jobs. Also making it easy to put job descriptions and parts on each invoice

I would like to see jobs to be scheduled for more than one day as one work order. I always have jobs that are more than one day long and would be nice to only make one invoice for job instead of having to go through 3 or 4 separate work orders

Easy to install, no ads. Coast is all about communicating easily and getting updates / response popped up fast. So it greatly increase the working efficiency and so I love it !

I think it can make it easier to invite people to join the team. Sometimes it is hard to find how to send invitations. But the customer service support is very helpful.

Customers service, Within 1hr of signing up for coast I was face to face with customer service helping me customize the software to our industry

Just missing a video call feature, everything else was checked on our boxes

Scheduling and multi location communication channels set this apart from other apps

Customer service can be poor/slow but no huge problems

Pretty easy to use, and invite members. Scheduling was easy, and tasks/chats are easy to create.

Connection was usually poor, and it would take a while to connect to the server on mobile data. The free plan also limits your ability to restrict what members have permission to do.

This software made it easy to connect with individuals or groups of people quickly and efficiently.

What I liked least about the software is that there is so much to do or get lost in within the app I feel like I don’t know how to use it to its full potential.

Hands down - the ability to customize my items to fit my company's unique needs. Most of other software I looked at were about 50-80% right for my needs. Coast fits 95+% because I can change things to what I need. Also, their customer service is amazing. The team has spent plenty of time talking to e, showing me features, and asking for feedback about how they can improve the experience for me as an end user. They implemented several suggestions very quickly as well. I truly feel that this is the best option on the market for my needs, short of paying someone to custom design something for me.

Learning how to use the software and adapt it to my needs was a bit of a learning curve. Adding in new data can be slow. Software is slow to load/refresh, especially when it is full of items.

Real time communication. Chat option is very easy to use.

I have not had any issues with it. Works ok for me.

Easy to use, easy to communicate with other employees

So many notifications constantly coming up

Once I figured it out, it was easy to navigate. Being able to see my schedule & communicate with the team in one place is great.

Overall it’s not super easy to navigate, but it didn’t take long to get used to

The best thing about it was how simple it was to use, and how efficiently it got all the information out to all the employees. All of our business updates and scheduling information was in this app, and it was nice to have it all in one spot.

In the beginning I didn’t know how to use it or find the schedule, but once I figured it out it was all good.