Access Legal Reviews
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6 Reviews
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Scott’s review
Reviewed on 2021/08/22
Pros
The way it can sync across many computers
Cons
That you have to depend if the WiFi signal strength of the place the platform is ran
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Church for All People
Reviewed on 2020/12/04
Solving online live streaming issues with ease and making church available for all.
Solving online live streaming issues with ease and making church available for all.
Pros
This software is most accessible for churches including preparing worship slides, teaching material and updates. Ease of use, font and format features make this software excellent.
Cons
At times the downloading content in the app doesn’t always connect my presentation but overall this is a good resource.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Becoming disillusioned
Reviewed on 2021/03/22
Excellent, at first, but has become increasingly disappointing and exploitative of a client base...
Excellent, at first, but has become increasingly disappointing and exploitative of a client base that cannot easily switch case management systems without a great deal of expense and time. I feel I am stuck with a company that knows I will find it difficult to move on and intends to exploit that position by squeezing as much cash out of me for support fees, whilst reducing the support it provides.
Pros
It provided a groundbreaking case management system for solicitors companies of all sizes. I have used it almost since the product came on the market. It works and provides efficiencies across a number of areas of legal practice, not restricted to the law, put to matters such as account/finance/practice management
Cons
It is complicated to adapt and requires programming skills from a staff member, Or a specialist employee/IT technician with knowledge of pro claim. There appear to be better solutions on the market which are easier to use, which also provide better value. Proclaim requires a monthly support fee which is extremely expensive and has been ramping up without justification year after year, whilst at the same time reducing the level of support provided by Eclipse
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Very disappointed with the software
Reviewed on 2019/01/09
I regret changing to this product. The whole process has been unnecessarily complicated, arduous...
I regret changing to this product. The whole process has been unnecessarily complicated, arduous and stressful.
Pros
The functionality of the software is good. It has a huge amount of capability. The workflows are good, but you have to work out where to put the data for it really work properly. The Report on Title functionality within the Conveyancing module is probably one of its best features.
Cons
The customer support is dreadful. You frequently have to wait days if not weeks for issues to be resolved. Even then you find the job has not been completed. They also do not communicate internally at all.
Every time you want to improve the software to make it more suited to your firm's needs it is incredibly expensive. It makes you question what you actually pay the support for.
You have to update your forms manually yourself.
This software is allegedly suitable for firms of all shapes and sizes. However, unless you are a large firm with a large budget with an IT department who can make the relevant updates, avoid it!
The accounts package is overly complicated especially compared to modern software like Xero.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Awful. Avoid at all cost
Reviewed on 2022/11/14
Dreadful
Dreadful
Pros
The workflow feature it good. Apart from this
Cons
Everything. I think the concept is great but that is where it stops. Incompetent at all levels and once tied in they don’t care.
Alternatives Considered
ClioReasons for Choosing Access Legal
LEAP price increaseSwitched From
LEAPReasons for Switching to Access Legal
They were good in sales- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer service
Reviewed on 2021/12/09
Terrible
Terrible
Pros
Nothing
Cons
Customer service is terrible. They do not listen what customer try to say.
