SignUp.com Reviews

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394 Reviews

- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Perfect for event volunteer management
Reviewed on 2018/11/02
We host an annual conference that moves around the county, so we set up the event, the shifts, and...
We host an annual conference that moves around the county, so we set up the event, the shifts, and job descriptions and gave local partners the SignUp link to send to their volunteers. It was so turnkey and easy for everyone to understand.
Pros
You can access a free version, which had all the functionality we needed. The automatic shift reminders, the ability to let volunteers schedule themselves and the comprehensive reporting made this an ideal solution for us. It's also super simple to set up and use.
Cons
Anything I didn't like or wanted to see was available in the paid upgrade, so I really can't complain when I was getting everything for free.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best customer service
Reviewed on 2022/09/29
Pros
Thank you so much! You all are amazing. I have been using you guys for a couple years instead of sign up genius because you are so much easier to use. Wasn't thrilled with the ads and the price to get rid of them but responding back within an hour regarding my problem was unbelievable. Worth $99. Thank you!
Cons
The price to get rid of the ads is a little pricey but the customer service response is worth the money. They are so responsive.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Too complicated to be of use for our company
Reviewed on 2019/03/12
This might work for a consistent group of people using and learning, but if you have constant new...
This might work for a consistent group of people using and learning, but if you have constant new people using it, it is far too complex.
Pros
The idea behind the software is great. Being able to have people sign up for a program from wherever they are is very helpful and cuts down on time spent for someone to have to organize and schedule.
Cons
The software is not user friendly. We were constantly bombarded with questions and complaints from people trying to sign up for a day to come in and volunteer. And because our volunteers cycle, there was no option to train them. It was always new people having trouble.
- Industry: Nonprofit Organization Management
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Non Profits
Reviewed on 2019/12/31
This is the second year that we have utilized SignUp.com for our fund raiser gift wrap booth and it...
This is the second year that we have utilized SignUp.com for our fund raiser gift wrap booth and it saves me the administrator so much time and energy as it is easy to use and easy to create. Our nontechnical members can use it and we are able to have instant, accurate information.
Pros
This software was easy to navigate as an administrator in developing the project, and extremely easy to use for our members - including those that have limited computer skills. It easily shows availability, provides reporting and updates immediately.
Cons
Still trying to get it to function on my cell phone for on the go updates. Would love an app for android.
- Industry: Education Management
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works well for our needs.
Reviewed on 2020/09/11
It has worked very well for our needs. We have adapted to the downfalls and have worked around...
It has worked very well for our needs. We have adapted to the downfalls and have worked around them.
Pros
We have used SignUp.com for the past year to schedule our Parent/Teacher Conferences, Meet the Teacher Nights, etc. and it has worked very well for us. We are in the process of renewing our subscription so that we can continue to use the program for all of our events this year.
Thank you for providing a very useful and affordable product.
Cons
It would be great if you could customize what you need to see when looking at the reserved slots. Just seeing the initials of the person is not very helpful. It would be better if you could see actual names.
Alternatives Considered
SignUpGeniusReasons for Switching to SignUp.com
We felt it was little more user friendly and the cost was significantly less than the other products we looked at.- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Ads will annoy your volunteers
Reviewed on 2019/08/12
Its a pretty interface, but the amount of ads are embarrassing. Cancel your membership.
Its a pretty interface, but the amount of ads are embarrassing. Cancel your membership.
Pros
Nice clean interface with simple event creation and clear calendars.
Cons
Software is EXTREMELY spammy. There are ads ALL OVER the place. Ads are served on the volunteer page, on the admin page and embedded in the emails your users/volunteers get when the sign up. Also you cannot easily embed the signup page into your own site.
Reasons for Switching to SignUp.com
I tried several. SignUp.com has a great interface, but the excessive ads make it a loser.Response from SignUp.com
Hi Todd -
We're sorry to hear you had a poor experience on the site. Advertisers keep SignUp free and low-cost for nonprofits, schools and community groups with limited budgets. Your participants are used to seeing ads on sites like Facebook and Twitter, and unlike those sites, our advertisers are always family-friendly. We've done extensive testing and ads do not affect the participation rates of your volunteers. If you prefer, we offer an ad-free experience for a small monthly fee that removes all ads from all SignUps and Group Pages you organize.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful program
Reviewed on 2019/11/26
We are using SignUp.com for lots of things, mostly tracking events and volunteer opportunities that...
We are using SignUp.com for lots of things, mostly tracking events and volunteer opportunities that are available to our students. It has been a great time saver and better option for us.
Pros
We can post signups for our students and easily keep track of volunteer opportunities and events. Love that they receive multiple email reminders for the slots they have signed up for.
Cons
Not incredibly user friendly; took me a while to get the hang of it but i'm good now.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The free version is great for small non profit organizations to recruit and manage signups for...
Reviewed on 2024/01/08
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
Pros
I get notices when someone signs up or cancels their sign up.
Cons
It was difficult for me to set up the way I wanted the first time I used it, but I have gotten more proficient with experience. I wish I could go in and sign up and/or delete other people for shifts (maybe I can, but I spent a lot of time trying to figure out how and was not successful. That option is probably available on the versions that you pay for.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Successful Events!
Reviewed on 2024/02/23
This was my first event, and it was fantastic! everybody was clear in how to sign in, write what...
This was my first event, and it was fantastic! everybody was clear in how to sign in, write what they will bring to the event, they were able to write suggestions. The daily updates from Sgn Up where fantactic reminders for me.
Pros
It is very easy to work on. Very clear to see who was attending to the event.
Cons
I like everything! I don't really have anything negative to say.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
ECE Non-profit Event Managment
Reviewed on 2023/11/15
We have been using it for a few years now. We love the ease of use, as do our volunteers.
We have been using it for a few years now. We love the ease of use, as do our volunteers.
Pros
Those who sign up to donate items or work an event, do not need to provide person information. Only an email address.
Cons
The themes are limited. It would be great if they covered more areas of interest.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 2023/11/28
I loved it! I am already planning to use this service again! Very impressed!
I loved it! I am already planning to use this service again! Very impressed!
Pros
The easy set up. Also the communication. They emailed me when slots were full or someone canceled and then they emailed reminders to the volunteers before the event.
Cons
Would be nice if when I added more slots if it would notify the volunteers that more slots opened up in case they are interested.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent for setting up appointments
Reviewed on 2023/08/07
We are a nonprofit providing free school supplies for public school educators. There are times when...
We are a nonprofit providing free school supplies for public school educators. There are times when we need to schedule shoppers (2 weeks before school starts and during COVID). It has worked seamlessly for us for several years.
Pros
Our appointment schedule can be set up quickly and the ability to limit them to one appointment during a shopping period has been invaluable. It sends reminders, communicates with me comments and cancellations, and provides useful reports. Support requests always have been handled quickly and satisfactorily.
Cons
SignUp does everything we need it for, so there is nothing I dislike about it.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Made My Life SO Much Easier!
Reviewed on 2023/06/21
When I have a program like SignUp.com, I have much more time to do my job more efficiently.
When I have a program like SignUp.com, I have much more time to do my job more efficiently.
Pros
This school year was my first time using SignUp.com and I LOVED IT! It made a huge difference in organizing all our parent volunteers throughout the year. They even received reminder emails from SignUp.com. Wow! Thank you so much for having this available!
Cons
I haven't discovered any weaknesses in this program.
- Industry: Entertainment
- Company size: 10,000+ Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Product for Events
Reviewed on 2024/01/01
After searching and reviewing various registry systems online, we found Signup.com and it was...
After searching and reviewing various registry systems online, we found Signup.com and it was great. Easy to set up, operate and It did everything we wanted for our event.
Pros
Great Product, easy to set up and operate
Cons
Nothing, great system, worked great and easy to operate
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thank you
Reviewed on 2023/05/11
Great quality
Great quality
Pros
SignUp is a great tool to use. It was very easy to maneuver and all the reminders were very helpful.
Cons
Great quality, the service met our expectations and needs
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Boon for Volunteer Organizations.
Reviewed on 2021/12/20
I am technically challenged and there are many instances where I need to ask for help. The SignUp...
I am technically challenged and there are many instances where I need to ask for help. The SignUp team is quick to respond and provide clarity in their responses.
Pros
It is easy to use and I appreciate that SignUp automatically contacts my users with reminders and if there are any changes
Cons
The advertisements that we realize is necessary since this is a free tool. We can get it advertisement free and might do that in the future. Covid has limited our resources.
Response from SignUp.com
Sandy, thank you for taking the time to write a review for SignUp. It's so great to hear that you find our volunteer management software easy to use and our customer support team quickly responsive. We're proud to power the GOOD work of volunteer coordinators like yourself!
Tara M.
SignUp Marketing Manager
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Convenient Volunteer Calendar
Reviewed on 2020/02/06
We are always looking for ways to engage volunteers and streamline the process of communicating...
We are always looking for ways to engage volunteers and streamline the process of communicating volunteer opportunities and logistics. SignUp.com allows us to use a free web-based solution that is easily accessible for our school's parent population, and it makes our jobs as volunteer coordinators much more simple than if we were trying to maintain offline records.
Pros
Our PTO has used SignUp.com for over two years. As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects. It is easy to copy/paste recurring shifts for jobs such as Media Center volunteers but we can also customize the shifts for specific days or alternate schedules. We like that volunteers can make comments for everybody to see (such as, "I can work this shift but will be 15 minutes late."). However, the biggest pro for us is the feature to "group" calendars together. We usually direct volunteers to the grouped URL, and people can then easily see all of the activities or events that are available for volunteering; we have calendars for Media Center, Cafeteria, Book Fairs, Fundraisers, and other special events. We have found that not having to promote separate URLs for each upcoming event has streamlined our volunteer communications and made it easier for our parents to find the task that best suits them for getting involved.
Cons
The mobile version of SignUp.com does not display the details very conveniently for users. For Book Fairs, we list the classes that are coming during each volunteer shift, and we often hear from volunteers who ask us when their child's class is coming because they cannot see the details for the shifts. It seems to require a lot of clicking/navigating to access the specific shift details on the mobile version.
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Site to help with volunteer coordination!
Reviewed on 2019/06/11
I have been using Signup.com (formerly VoluneerSpot.com) for 9 years now in my volunteer role as...
I have been using Signup.com (formerly VoluneerSpot.com) for 9 years now in my volunteer role as the International Baccalaureate (IB) & Advanced Placement (AP) Exam Proctor Coordinator for our high school. It has been an excellent tool for me and I am most grateful to your team. Signup.com has allowed me to successfully help my kids’ school find parent proctors to help administer the IB and AP tests for the past 9 years. On an average, I needed to fill about 160 proctor spots every exam season which is over a 5-week period in the months of April and May. Signup.com allows me to connect with the parents effectively and efficiently months before the exam period starts. It also helps me manage with ease once the parents start signing up. I especially like the option of being able to lock dates to avoid parents arbitrarily canceling their spots the day before their assignment.
Pros
Ease of use; flexibility in setting up spots; option to lock signups; reports created especially the export feature; being able to monitor who has read the emails sent via the site; being able to send messages and invitations so easily - choose recipients
Cons
The limitation on the number of emails that you can upload all at once.
Response from SignUp.com
Thanks for your Good work supporting the IB and AP students, Cherry! We appreciate your generous feedback and loyalty to our service. For future reference, you may upload an email list of any size to a Contact List and then invite people to your SignUp directly from the Contact List.
Thanks for your review!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best tools ever for volunteer coordinators!
Reviewed on 2017/08/26
As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as...
As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event.
Pros
1) intuitive
2) it doesn't ask for a lot of unnecessary info from volunteers
3) it's quick and easy to sign up large groups
4) you can attach a volunteer waiver with the paid subscriptions
5) you have the ability to print out a roster, a check-in form or a summary
Cons
A minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that.
- Industry: Education Management
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Sign Up Review
Reviewed on 2020/01/30
I used this in my classroom mainly for parent teacher conferences. Once I had to be gone for a week...
I used this in my classroom mainly for parent teacher conferences. Once I had to be gone for a week from students so I was unable to send out regular paper notes. This is when I found Sign Up. I was able to send my parent conference notification and sign up list electronically. Within the week most parents had already signed up and I was ready for conferences though I had been away!
Pros
I loved this software because it allowed parents in my classroom to sign up for parent conferences, party items, and just overall information regarding special events in my classroom. Parents signed up for a time slot or an item to bring so that another parent would not sign up for the same item/time. It was so easy--no notes to send home, no reminders that had to be printed. Sign up even emailed the parents when their conference/item was due!! So easy!
Cons
It was a little difficult to figure out at first. It notified me that the invitation had been sent, but it did not always let me know when a parent signed up. Sometimes, I checked it periodically to make sure parents were signing up. Perhaps I was doing something wrong.
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
signup.com review
Reviewed on 2019/09/24
its great - it allows us to publish a roster in advance, and vary how many volunteers we would like...
its great - it allows us to publish a roster in advance, and vary how many volunteers we would like each day. Then once we email the link to members, they can easily see which spots are available and commit to one.
Pros
the software's brilliant - I love it - thanks. I used it to manage a roster of cafe volunteers at my local ski club, Mt Cheeseman, New Zealand. Setting up the roster is straight-forward, and its really, really easy for club members to click on the link and choose a day to volunteer. The system then automatically sends them a reminder, and tells the administrator if anyone has cancelled. I liked that the administrator is the only one who sees people's email addresses, and that people signing-up to volunteer don't have to register or provide passwords to log-in or anything cumbersome like that - just name, email and phone number.
Cons
Editing the roster took a little bit more time to figure out than setting it up in the first place, but it was still easy
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for schools!
Reviewed on 2022/01/13
Easy to use and has simplified our lives and streamlined many things at our school.
Easy to use and has simplified our lives and streamlined many things at our school.
Pros
SignUp.com has made so many events at our school much easier and well organized! We have used it for parent/teacher conferences, volunteer sign up and to limit numbers at events. It has worked out great and saved us so much time in the long run! Once you learn how to use it, it really runs itself.
Cons
Nothing...once I learned how to use the system, it was easy!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Show Up Improvement
Reviewed on 2018/08/17
It has helped our Latinos in Action Program here at Kearns High tremendously!
We do a lot of...
It has helped our Latinos in Action Program here at Kearns High tremendously!
We do a lot of service projects, service activities, social and cultural activities as part of our class. Before, we would print out a sign Up sheet and pass it around the class. Students would only be able to sign up when they came to class and would forget they did. They would also have things come up and not tell me, which is infuriating.
Our show up rate was very low and not very good. We'd get 20 people to sign up and only 5-6 show up.
This past year, we switched to using Sign Up .com, and our show up rate has increased dramatically. Students can sign up when they see a new activity posted, get reminders and communicate if they can't make it anymore on their terms, which makes things so much easier for me as a teacher.
I have encouraged all Latinos in Action Programs to use it! I highly recommend it!
Pros
It is easy to use and very user friendly. The links make it easy to use and for students to access.
Cons
Sometimes I would get cancellations but students did not cancel.
- Industry: Education Management
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Parent Sign Up Tool
Reviewed on 2021/05/25
I have been using SignUp.com for years, and absolutely love it. It's fast and easy, and helps keep...
I have been using SignUp.com for years, and absolutely love it. It's fast and easy, and helps keep my sign ups organized.
Pros
SignUp.com is so easy to set up, send out, and use over and over and over. My students' parents really liked it, too. They liked the fact they didn't have to create an account, and how easy it was to sign up for several things, including bringing celebration day items.
Cons
There really wasn't anything I didn't like about it. It's a great tool! I love using it, and so do the parents of my students.
Response from SignUp.com
Michelle,
We are so grateful for our amazing educators like you! Thank you for taking the time to leave your review. We're so happy to hear that our tool is making your life as a teacher a little less stressful and that parents find it helpful and easy to use, too!
Tara M.
SignUp Marketing Manager
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Annual event made easy
Reviewed on 2021/10/19
Pros
Easy to use! My questions were answered in a day.
Cons
Sometimes it is good to speak directly to Customer Service.
Response from SignUp.com
Sofia, thank you for the positive review of SignUp! I'm so glad to hear that our software made organizing your non-profit's annual event easy.
While we don't have a call center that takes incoming calls, we do offer 1-on-1 scheduled coaching calls with a support specialist. If you would ever like to chat, please reach out to [email protected] to request a link to the scheduling calendar. Our amazing support team strives to respond within an hour (during regular office hours, even on most holidays).
Happy organizing!
Tara M.
SignUp Marketing Manager