Skype

4.2 (522)
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VoIP software for phone calls, chats, and video conferencing

Overall rating

4.2 /5
(522)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.5/5
Customer Support
4.1/5

83%
recommended this app
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522 Reviews

Enish
Enish
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Skype: Reliable for Communication, but Needs Modernization

Reviewed on 2024/12/01

Skype has been a steady tool in my communication toolkit, particularly for international calls.

Skype has been a steady tool in my communication toolkit, particularly for international calls.

Pros

I appreciate its straightforward interface and the ability to host group calls with decent audio and video quality.

Cons

For me managing contacts and group chats can also be cumbersome, and occasional connectivity issues detract from the overall experience.

Eric
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Skype connected

Reviewed on 2024/11/30

Its a pretty solid video calling, and messaging software.

Its a pretty solid video calling, and messaging software.

Pros

It easy to video chat message with i frequently use it to keep company with family.

Cons

There can be so latency issues with video calls.

Mihail
Overall rating
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent program for chat and video calls.

Reviewed on 2024/12/11

I've been using the program since it was in beta. Over the years, video calling has improved...

I've been using the program since it was in beta. Over the years, video calling has improved significantly.

Pros

Good program for chat and video calls. I have been using it for many years

Cons

The program works well but is a bit clunky at times

JordonAM
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Skype was a pioneer in VOIP. Unfortunately it does not hold up today.

Reviewed on 2025/01/16

My overall experience with skype was a very polarizing one. Kind of love-hate. It was cool to be...

My overall experience with skype was a very polarizing one. Kind of love-hate. It was cool to be able to message my contacts over the internet, but with that, came problems. Like random drop outs, robotic voices at times, and unfortunately not being able to call phone numbers without a separate purchase.

Pros

I liked how easy it was to contact and message people on the app. It was mostly seamless...mostly.

Cons

There were a lot of connection errors and dropouts the last time I used Skype. It used a very flawed protocol for VOIP and it showed a lot when calling others.

Fernando
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable Online Communications with Skype

Reviewed on 2024/11/10

I've been using Skype since its inception and seen it go though its bad times and its good times...

I've been using Skype since its inception and seen it go though its bad times and its good times and thanks to its backing by Microsoft find it to be a reliable platform.

Pros

Skype is a mature, reliable, and well established online VoIP platform backed by Microsoft and great solution fro communicating online with voice and video with one person or multiple people at once. Great for personal or business use. Oh, and it is free to get started.

Cons

Its feature set has not changed much for several years but it really doesn't have to as there are other platforms from Microsoft like Teams, and competitors like Zoom, 3CX and other voip service providers that provide same or similar features with more features.

Alternatives Considered

Zoom Workplace, Microsoft Teams, Zoom Phone and 3CX

Reasons for Switching to Skype

I've been a longtime user and have kept using along side new platforms.
kristopher
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

skype has potential

Reviewed on 2024/11/04

decent option if you dont like discord or zoom if skype does just a bit more and adds more features...

decent option if you dont like discord or zoom if skype does just a bit more and adds more features for gamers i think it would be a great option to use in the future

Pros

the sound quality of the call was good, that and its easy to use

Cons

feels dated compared to things like discord or zoom

Alternatives Considered

Discord, Zoom Phone and Google Meet

Reasons for Switching to Skype

i have all the products honestly im waiting to find the best one for gaming platform and communities skype does have potential tho been using it for quite a few years
Mia
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype is a classic!

Reviewed on 2025/01/27

Very good! Never had an issue with Skype, good way to keep in touch.

Very good! Never had an issue with Skype, good way to keep in touch.

Pros

It's a classic, been using it since I was a child. The interface is very easy to navigate.

Cons

It has less functionality than other calling/messaging services these days.

Stelios
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Falling behind the competition

Reviewed on 2024/12/21

Used to use it a lot for personal video calls but has fallen by the wayside as competitors have...

Used to use it a lot for personal video calls but has fallen by the wayside as competitors have come up with more and better features.

Pros

Good way to conduct video calls with friends & family.

Cons

Has fallen behind the competition in features.

Daksh
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype is amazing for online connection

Reviewed on 2025/02/04

Overall, my experience with Skype was very positive. It made staying connected with family,...

Overall, my experience with Skype was very positive. It made staying connected with family, friends, and colleagues easy, offering reliable video calls and messaging features.
Best for corporate sector.

Pros

I loved Skype for its easy video calling and smooth international communication. The ability to share screens made remote work much more efficient.

Cons

I disliked Skype's occasional call drop and poor audio quality.

emma
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great product

Reviewed on 2025/01/10

great product and easy to use. especially if people dont want to sign up

great product and easy to use. especially if people dont want to sign up

Pros

The fact you dont have to get people to join they can access meeting through guest

Cons

quality of video is sometimes poor but that could be due to signal

tehmeena
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Excellent application with features that need improvement

Reviewed on 2022/08/12

Helps in conferencing with family,friends and at work place.a lot can be improved with regards to...

Helps in conferencing with family,friends and at work place.a lot can be improved with regards to the quality of audio/video calls.

Pros

it is user-friendly and works well on mobile as well as desktops or laptops.

Cons

there are a lot of call drops. The audio and video quality is sometimes very low, experiencing a lot of mute calls.

Daria
Daria
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Was great, but now stuck in the past

Reviewed on 2024/09/03

It was a great idea back in the days however I have a feeling developers did not made any progress...

It was a great idea back in the days however I have a feeling developers did not made any progress to keep up with a newer apps that have much more to offer.There are many bugs which makes it tough to use the app. It also crashes a lot on Android.

Pros

Available for Desktop and as an App,
easy to deploy, very popular, pretty easy to install.

Cons

Some features are unnecessary complicated -tough to add a phone number to contacts. Not sure why the usernames of people I am not connected with pop up in the search. It is random and makes me questioning if anyone knowing my username can randomly find me.
I purchased a Skype number, there is an error while sending text messages so I can only receive them and never send.No updates, everything is as it was 5 years ago.

Jacira
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype is a great, cost-effective application.

Reviewed on 2024/03/25

i use this application a lot in my work, its tools meet my needs, it's easy to understand and it's...

i use this application a lot in my work, its tools meet my needs, it's easy to understand and it's very intuitive.

Pros

it's an app I've been using for many years, I use the computer version more, but on mobile it's also very helpful, it's a reliable service and its tools are easy to understand, I like the status options, especially the invisible one, which allows us privacy on certain occasions.

Cons

Because it is a service that is often used free of charge, there can be many problems with the connection.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype..... The software that's easy to use for any instant messaging or calling need!

Reviewed on 2024/07/31

It's a good software but could use a little work.

It's a good software but could use a little work.

Pros

That you can use it for to call a landline or cellphone, and sms messaging. You can use it for video calling and even screen sharing. And it's very easy to use.

Cons

It's great if your just using it for Skype to Skype messaging or calling but it can be a little pricey if you want to use the Skype to landline feature.

Alisha
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Skype review

Reviewed on 2024/11/29

Skype is relevant and powerful in 2024. It evolves with its business need and has a good reputation...

Skype is relevant and powerful in 2024. It evolves with its business need and has a good reputation worldwide. Its stability is why I use it.

Pros

I like the availability to call friends and colleagues in different countries due to its stability of video conferencing and its robust features.

Cons

Skype’s interaction with other services isn’t as seamless as other alternatives. For businesses that rely on other products in conjunction this could be an issue.

Christhian
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of Skype

Reviewed on 2024/10/19

Pros

Skype is great tools that helps to exchange quickly and easily with others. Mostly use in Companies, it was the messaging tools used in my company and it's really great.

Cons

Nowadays, the main problem with Skype is that it tooks too long to implement the last features that other same tools usually implement much more earlier.

Mareedu Lokesh
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Skype the free software

Reviewed on 2024/12/10

Overall experience was good and best software to use

Overall experience was good and best software to use

Pros

Skype was best when it was launched and has power

Cons

Skype was a bit slower compared to other software

Tyson
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Connecting the World One Call at a Time

Reviewed on 2023/11/24

My Overall experience with skype is awesome and appreciating the likes that I can make video calls,...

My Overall experience with skype is awesome and appreciating the likes that I can make video calls, voice calls, messaging and even make group video calls either for work or family meet ups

Pros

I love many things about skype! One of the things I like most about Skype is the ability to connect with friends and family from anywhere in the world. It allows me to face-to-face conversations, even when I cant be physically together. Skype also offers a wide range of futures like screen sharing, file sharing, and group calls, which make it a versatile and convenient communication tool.

Cons

I can't speak for everyone, but I find the user interface of Skype to be a bit overwhelming at times. especially for new users.

Andreza
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A solution for companies

Reviewed on 2024/03/19

Very pleased. It offers all the resources I need to get closer to my clients and to present my work

Very pleased. It offers all the resources I need to get closer to my clients and to present my work

Pros

The possibility of meeting people from anywhere in the world in a very practical way. In addition to the question and answer options that make all the difference when I'm talking to my clients.

Cons

Image quality. Clients have sometimes questioned the quality when I'm presenting the work I've commissioned.

Denis
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Business Skype loses the day

Reviewed on 2024/10/22

I have a not very pleasant experience with Business Skype. The messages are often not getting...

I have a not very pleasant experience with Business Skype. The messages are often not getting delivered, the image sending is disabled, the call/video quality is low and so on.

Pros

It’s a product that exists for long and is still a popular internet telephony solution.

Cons

It works really badly, especially the business app.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

skype review

Reviewed on 2023/09/08

Only the speed of the program at the time of the meetings does not match the name of the company

Only the speed of the program at the time of the meetings does not match the name of the company

Pros

easy to use. Screen sharing. Contact mobile and fixed phones. Use it in meetings Yes,

Cons

it is possible to develop the program in terms of communication and program speed. The price of the calls is expensive and you have to consider that

Laura
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Skype is Simple

Reviewed on 2024/10/27

Skype is simple and easy to use, but mostly geared toward the individual consumer and not businesses...

Skype is simple and easy to use, but mostly geared toward the individual consumer and not businesses. It is not able to keep up with the demand of remote multi-person meetings that we experience in the business world today.

Pros

Skype pioneered the video call experience, and remains a secure connection for internet calls. Both the older and younger generations can benefit from its simplicity.

Cons

Skype lacks the ability to create quick meetings with multiple people by sending out one link, so it is not as useful for group calls.

Leila
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use for video call

Reviewed on 2024/07/08

Ive been using skype for 10 yrears and I've been satisfied mostly.

Ive been using skype for 10 yrears and I've been satisfied mostly.

Pros

Using skyp is very easy that even my 70 year old father can use.
Its easy and mostly free to video call.

Cons

It uses a lot of data , so when the internet is not powerful the call freezes and you cant see the other side.

Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Classic conversation but the app is heavy

Reviewed on 2024/11/26

Pros

It's been around for a long time and works across a range of devices and scenarios, even to POTS.

Cons

The interface (and the app) is getting heavier. It is not trivial to keep it running unless we use it all the time.

Sri
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Skype wireless communication

Reviewed on 2024/12/08

Pros

Skype is the pioneer in keeping me connected with friends abroad and doing some interviews/calls without having to drive or fly to the office. It helps very much with time and cost efficiency.

Cons

It can be quite heavy for the RAM and data connection.