Nextech EHR & PM Reviews

Nextech is well written and customizable for each provider. Very simple for new staff to pick up when training.

Dislike the software backup methodology. Could be more streamlined so it takes less time and in addition, you'll need a device to backup a so-called workstation backup (I use a NAS) and the server backup backs up to a folder on the server so you'll need to think about space requirements when engineering a solution. In addition to the built in solution to the software I also backup the entire server using a thrid-party imaging solution.

How to navigate between the screens and easy access to other parts of the patients charts

I am very please with this system and would recommend to any other practices

NexTech select is relatively easy to use and set up, I was able to set up our system on my own after 2 years of experience with the system. Finding the first available appointment is a quick way to navigate appointments, the forward button on the schedule is a nice addition (allows you to jump forward by days/weeks/months/years).

The reporting system needs an over haul. It is very basic and requires you to run multiple reports to achieve the analysis you're looking for. We tried the Enterprise reporting and it too did not allow the level of free customization we were hoping for.

Ease of support and timely of new updates

The reporting is not that great. There arent enough fields to report from.

Everything is simple and easy to navigate

Not understanding the financial close and how to correct after the close

It intersects with the scheduling software.

It takes much longer to complete a task than is necessary. The software is rudimentary and needs a dramatic update. The clinician should not have click, scroll, click, scroll. The dictating function is poor. NT does not accept feedback for requests for greater efficiency. THe future will be AI, ChatGPT3 and 4. The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time suck organized around the function of billing. Billing should be done through AI so clinicians can focus on patient care and going home at the end of the day.

We love the User Friendliness of this platform and the easy access help from the service technicians if they cant fix your issue they will find someone who can in a timely manner. Nextech is always up to date on the latest and greatest technologies and make sure that its clients have the access to that information as well.

Templating for EMNS is not as user friendly to some people who arent tech savy and with every office being so different in their specific needs its sometimes hard to get a template for the office needs that fits perfectly.

Medical Practice with multiple locations, we have a seamless integration to go back and forth between practice locations and have no issues.

Once in a great while we will have internet issues that cause the system to run a bit slower - but it is very infrequent and usually is the fault of our ISP or local bad weather, not a shortcoming of the ICP.

I like how easy it was to implement Nextech, how easy it is to change documents and testing. Seems to help the techs be more compliant with MIIPPs.

My biggest issue is that we can not personalize or adjust the discussions. So all our instructions on PO have to manually typed in each time or they are incorrect. My other issue is the uploading of imaging.

I like how straight forward is Nextech in using. Pretty user-friendly

Letters might be confusing because of the algoritms

Ease of use. Very intuitive. Nextech support has been great and very responsive. I love the integrations with other services, Nextpatient-for example. I am constantly needing to learn more about what the product offers because many features are not used in our practice to the capacity from which we can benefit.

mobile app for provider could be developed more.

Product is easy to use to put in charges and bill to clearinghouse. Lets me know if I am in global period for billing. Easy to transmit charges and payments.

I am unable to bill secondary claims. Also, it would be nice when a claim is rejected that the HCFA would come up so I can correct whats on the HCFA and not look for where to find the mistake.

Reporting options give us what we need to make administrative decisions. AdvancedMD had very poor reporting features.

The implementation process has been disappointing. We STILL have not had a complete migration of data from our old EHR since we took Nextech's recommendation to use their migration service instead of going through the legacy EHR.

I like that each are fully integrated and can be used from anywhere.

Product seems easy to use, but we are just in the implementation and training phase.

It is easy to use to schedule patient's appointments.

I do not have any direct issues that I do not like when using Nextech.

The ease of use, everything it has to offer, and the fact they are always pushing out new features. The support is wonderful also.

Wish we could offer online scheduling without having to use a 3rd party vendor. Also wish the text reminder feature offered more.

I like the functions it offers but learning how to use them has been a struggle.

Wish it was more user friendly. So things are hard to use and when we call customer service most of the time (depending who you get) they are not much help.

Billing is a breeze for us , we enjoy the templates as well. Love the new credit card system through nextech

having choice besides trizetto, the e eligibilty is not that accurate

Nextech is an extremely strong product with high customizability. The product has all the bells/whistles one might need for an aesthetic practice and has great practice management workflows.

If you are not techy and/or willing to engage with your product, this may not be the best solution for you. Robust = need to put the time in to make it yours.

The ease of use! Every feature is easy to use and easy to learn!

The fact that you have to PAY for everything. Every little tab at the top costs you something!

Ease of implementation, user friendly, great tech support, and easy to add on modules. We have a busy plastic surgery practice and are very pleased with practice management features. The product support is excellent.

Would like to be able to customize the surgical quote system more