ClickMeeting

4,3 (101)
Progressive Webinar App

Overall rating

4,3 /5
(101)
Value for Money
4,2/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,3/5

86%
recommended this app
Sort by

101 Reviews

Maciek
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best choice for online events

Reviewed on 2021/10/12

Pros

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Cons

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

Response from ClickMeeting

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Bartosz
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2022/07/01

I enjoy using the software.
Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

Pros

- planning ahead webinars and meetings and select between webinars and meetings (different types of events)
- you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com)
- you can upscale and downscale licence
- sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate.
- real (not bot) customer support
- polish customer support - I don't think I would get any live support from other big tech players

Cons

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this
- you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Response from ClickMeeting

Hello Bartosz,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good for webinar presenter but not for me

Reviewed on 2020/07/22

To webinar, I've choosed ClickMeeting last OCT-2018. After 5 times of live broadcasting, I've decided to change webinar S/W. The reason why I find another webinar S/W are below.
- ClickMeeting has limited function to edit on registration page. such as background image, logo uploading. I can't satisfy our customer, so I decided to find another webinar S/W and I found Livestorm.
- ClickMeeting is more expensive compare with Livestorm on my circumstance so I switched.

Although I use Livestorm now, ClickMeeting is a good webinar S/W to person who has need to have a webinar as a rookie presenter.

Pros

- easy to attend : can attendee on browser via WebRTC technology
- Whiteboard : can annotate about information to attendees
- various function for webinar

Cons

- lack of custom : can't modify screen size and location
- limited function to edit on registration page
- expensive compare with Livestorm

Response from ClickMeeting

Thank you for your valuable opinion and comments. For a monthly package of 100 participants, we offer the price of EUR 70 (Live) or EUR 85 (Automated) and Livestorm EUR 99, we have a cheaper offer.
We offer an additional paid option to change the brand in the account. A white label solution is also possible. Please contact our sales department: https://clickmeeting.com/solutions/enterprise.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good webinar platform with a number of improvement possibilities

Reviewed on 2021/10/29

Pros

Inuitive user interface, rich functionality

Cons

Dutch language support is missing
Customizing messages and alerts
Full HD streaming
Cropping when using a virtual camera

Alternatives Considered

GoTo Meeting, GoTo Webinar and Eventbrite

Reasons for Choosing ClickMeeting

Lack of user registration

Switched From

Microsoft Teams

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Małgorzata
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to organize webinars and live streaming on Facebook

Reviewed on 2022/08/26

We especially appreciate such functions as adding presenters during event, live chat and final reports after webinar.

Pros

ClickMeeting is as well easy to use as it was quickly integrated with the software we use. It is much more intuitional and works better than competitive platforms we have used before.

Cons

Being absolutely honest, there is nothing to complain about and if any small problems appear, there is always ClickMeeting support team ready to solve them.

Response from ClickMeeting

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable online meeting room with multimedia options

Reviewed on 2019/05/23

Pros

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting.

You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Cons

Here are a few drawbacks of the tool that I have encountered so far:

*Powerpoint presentations display well, but the animations set up in PPT don't work.

*Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth.

*Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them.

*If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room.

*You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Response from ClickMeeting

Hello,
Thank you for the review!
We are glad you enjoy using our platform.
Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Ricardo
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Mixed feelings - has a lot of potencial but not always stable

Reviewed on 2019/03/14

Pros

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc.
However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Cons

Not always with a stable connection and our users find it confusing to start the meeting.

Response from ClickMeeting

Hello Ricardo,
Thank you for the review!
We are glad you enjoy using our platform.
If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester
Alternatively, please contact our support team at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Getting to know my employer

Reviewed on 2022/05/16

It was great getting to know my employer by the kind of software they used

Pros

I liked that I did not use the software before

Cons

I was a bit an unfamiliar experience at the beggining

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Samantha
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Software for webinars

Reviewed on 2020/02/28

Overall it’s a good product. I still like the automated and on demand a lot.

Pros

I love clickmeeting and most of their features. It’s simple to schedule a webinar, I love the paid and automated and on demand features.

Cons

One of the cons is that I get a lot of people that get dropped off the webinar. Sometimes they can’t hear me and some can. The app feature is a bit challenging at times as well especially if you want your attendees to chat with you.

Response from ClickMeeting

Hello,
Thank you for the review!
We are glad you enjoy using our platform and ClickMeeting App.
Please contact our support team to resolve the issue at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Jovana
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Meeting a Click Away

Reviewed on 2020/06/30

Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.

Pros

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Cons

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

Response from ClickMeeting

Dear Jovana, thank you for your opinion and high marks.
We are pleased that ClickMeeting enables a large amount of interaction with webinar attendees which is valuable for the meeting host.
The large number of options for a novice user can actually be overwhelming. Therefore, we recommend that you check our knowledge base: https://knowledge.clickmeeting.com/. There is a lot of helpful information here, such as instructional videos, e-books, faqs, etc.
We are glad that you are with us, we wish you pleasant work and satisfaction with conducting webinars.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10 000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smooth Video Conference Calls

Reviewed on 2018/11/02

Pros

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

Cons

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Jorge
Overall rating
  • Industry: E-Learning
  • Company size: 5 001–10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very goo tool to do webinars

Reviewed on 2020/11/05

Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Pros

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Cons

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

Response from ClickMeeting

Hello Jorge,
Thank you for the review!
We are glad you enjoy using our platform.
Regarding technical problems with the microphone, I recommend that you do a test before the event. Please follow the link to find more information: https://knowledge.clickmeeting.com/faq/is-it-possible-to-save-the-room-set-up-before-going-live
All the best,
ClickMeeting Team

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good webinars deserve a good platform like Clickmeeting

Reviewed on 2018/11/30

It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.

Pros

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

Cons

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to administer

Reviewed on 2022/04/21

All you need to do the webinar from your home to reach people all around the world. Easy, simple and usefull.

Pros

ClickMeeting is easy to administer and user-friendly. There is multiple features you can use during webinars. The option that automaticaly sends certificates to participants is a real timesaver. Great and quick technical support if needed.

Cons

Can't see any cons and I've been using ClickMeeting for at least 2 years.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad tha you enjoy using our platform.
All the best,
ClickMeeting Team

Francisco
Overall rating
  • Industry: Law Practice
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Clickmeeting Review

Reviewed on 2021/08/05

Pros

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

Cons

The quality of the service is quite good, without any setbacks

Response from ClickMeeting

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Katarzyna
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ClickMeeting: amazing and intuitive tool

Reviewed on 2022/04/11

Pros

- polish language version
- easy to use
- nice interface
- great quality of picture and sound
- stable connection

Cons

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

Response from ClickMeeting

Hello Katarzyna,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Peter
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Good webinar tool with many functionalities

Reviewed on 2018/03/21

Pros

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Cons

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Hooman
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

clickmeeting is a head and shoulder above its competitors

Reviewed on 2018/07/31

I use this software on a weekly basis to have our online meetings. Normally 20 - 30 people attend each meeting and we share our screens and use our web cams and audio and everything works perfect. Sometimes we use pre-made presentations and that works good as well.

Pros

Very easy and user friendly interface.
Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

Cons

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

Adam
Overall rating
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for online webinars

Reviewed on 2019/01/09

Pros

I used ClickMeeting mainly for Webinars as both participant and lecture organizer. It is certainly a great business tool that allows you to organize a fast and efficient event that gives value to participants and at the same time generates sales. You do not even need your own LandingPage site because everything from A to Z is supported by ClickMeeting. I honestly recommend.

It is also possible to use a mobile application (which often improves the audio quality) or simply to call into the conference.

Cons

Sometimes the quality of the audio is poor, but it can usually be solved by turning off streaming video or using the mobile application.

Response from ClickMeeting

Hello Adam,
Thank you for the review!
We are glad you enjoy using our platform and mobile application.
All the best,
ClickMeeting Team

Stacey
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away

Reviewed on 2021/05/14

Awful. Can’t talk to anyone. Horrible customer service and support. They have a zero refund policy for any reason. It is terrible and not a customer friendly company.

Pros

Very little. I thought it would be easy to use. My test runs has no problem but every session I ran had issues. Stay away.

Cons

Not user friendly. Participants have tons of problems. Constantly losing mics or video.

Response from ClickMeeting

Hello Stacey,

We are sorry to hear this.

We would like to inform you that our Customer Support Team is available on LiveChat and also you can contact them by email. You will receive an answer within 1 working day.

Regarding your problem with mioc and video, we always highly recommend to run a test before the event.

If you have any questions please contact us at [email protected]

Best regards,
ClickMeeting Team

Maciej
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Easily create a webinar for your audience

Reviewed on 2018/08/02

Pros

ClickMeeting is a good webinar utility that allows you to create a live webinar and save the recording. It also has a realtime chat that you can moderate before other users see the messages, so you can avoid having explicit content from malicious viewers.

Cons

The whole tool is a bit old-fashioned and needs a newer version. The quality would also drop at times for no obvious reason.

Łukasz
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experience with ClickMeeting!

Reviewed on 2022/08/30

I really recommend it!

Pros

In ClickMeeting I reaaly appriciate very intuitive layout and good assistance when we need help or a tip.

Cons

For time I did not like that we could not divide participants into groups/rooms. But it has been introduced.

Response from ClickMeeting

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Virtual meeting software with nice features, limited by reliability

Reviewed on 2018/12/12

Pros

It offers good features and functionality and allows more customization and branding than other meeting software I have used. It offers a very competitive price point compared to alternatives.

Cons

There were times when I struggled with reliability with the service/software. I would get kicked out of meetings and have to log in again, or audio/video would drop out occasionally.

Response from ClickMeeting

Thank you for your review. We are very happy you've liked our features and branding options. And because we're always interested in improving our service, we'd love to learn more about your issues with the reliability. Could you, please, share more details with us. Maybe there is something we can help you with. https://clickmeeting.com/contact

Greg
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

ClickMeeting was easy to use, but the video quality was poor and pixelated.

Reviewed on 2018/05/08

I was able to schedule and connect an online meeting with this product.

Pros

What I like most about ClickMeeting is that it is super easy to use. Setting up a meeting was simple and my client had no trouble getting connected.

Cons

What I like least about ClickMeeting is the video quality. Using the same camera (the onboard one in my iMac) that I use for HD results in other applications, I could not get HD results with CLickMeeting. No matter what I tried, the video was annoyingly pixelated and this bothered both my client and me enough that we elected to quit the application and hold our meeting on another platform.

Maciek
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Education and networking

Reviewed on 2022/04/26

We held a few open talks and webinars with Clickmeeting. The platform is quite simple to use and provides us with nice pre- and post-event communication with our audience.

Pros

The best about Clickmeeting is its ease of use and high quality.

Cons

I think the file management could be improved a bit.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team