iMaint EAM Reviews

iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet.

The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program.

The new features in 4.2 make this software the best CMMS I have used to date.

No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software.

iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

I have to look at many area because I use many sections. Lets start with inventory, letting up quick parts is very easy. doing the upload isn't from a spread sheet. Purchasing has some parts are good so far but working doesn't really fit correctly. I would suggest getting with buys on correct terms. receiving is very easy as i just started that section.

The planning side of it isn't real easy for putting items in a "que" to plan and schedule when you have multi lines. I think alot of work needs to be done with the reports. many of your reports do not fit industrial applications so we have to modify them which at that point we loose support.

I like how my coworkers who use the software like it. I'm writing the review for Customer Support

Not much to not like. Being in IT I know I don't have to dedicate hardly any time to the program because it just works

iMaint has lots of options and features. Too many sometimes. The customer support is good, but it seemed I needed it more often than I should.

There are too many steps to setting up simple repeatiing PM's.. It's just more complicated than it needs to be.

I like the filter search options, I use these often.
I like the ability to switch views, I mostly go between Datasheet and Tab.
For the most part, figuring out how to use it is intuitive.

I do find it quirky to use but...I am mostly self taught and suspect the quirks are related to how we have set up and use the various modules at the Administrative level.

Features rich! I think iMaint is very sophisticated software and very detail.

Ease of Use. The learning curve is rather complicated for general users. Maybe it's because the screen layout is rather complicated. If somehow, the screen could be modified to look less complicated or more user friendly.

We were using PMC for our maintenance tracking but we had problems with connectivity to our server. We switched to iMaint cloud based services and our database no longer has problems with dropped information. iMaint also offers more options for searching the database.

Some of the things PMC did such as opening the document after an export aren't an option in iMaint and add extra steps to processes we do on a daily basis.