NEOGOV

4.5 (782)
Write a Review!
One-Stop HR Suite for the Public Sector

Overall rating

4.5 /5
(782)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

93%
recommended this app
Sort by

782 Reviews

Joel Neil
Joel Neil
Overall rating
  • Industry: Media Production
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Essential for Human Resources

Reviewed on 2023/10/05

Used a lot time to time, integrated with other products, such as Microsoft products, never failed...

Used a lot time to time, integrated with other products, such as Microsoft products, never failed us.

Pros

Works so good with integrated modules of both recruiting and developing. Rewarding feature also nice to have, encourages employees to refer someone that know. Also great for looking at the life-cycle of an employee which can be presented to management.

Cons

The general usage is not so fast, sometimes it is needed to just copy and paste from some data but it doesn't let. So if the limitations can be lifted, it will be perfect.

Benjamin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Spokane Regional Health District

Reviewed on 2024/10/03

Great team to work with. Complex systems to implement

Great team to work with. Complex systems to implement

Pros

Systems work across all modules..TMS and HRIS

Cons

Implementation length 2 years. The team has been great to work with.

Alternatives Considered

Kronologic

Reasons for Choosing NEOGOV

Current system was anataqated. This sytem is better

Switched From

Microsoft Excel

Reasons for Switching to NEOGOV

More suitable for Government. Special purposes district
Meng
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Honest Feedback

Reviewed on 2024/10/02

Technology can be frustrating sometime, service, and support are fair

Technology can be frustrating sometime, service, and support are fair

Pros

All in one products, good concept, And good intention

Cons

Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues don’t get solved from the root level. Can be very frustrating for the users.

Lindsey
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2024/10/02

I really love how user friendly the products are and it makes everything very streamlined for all...

I really love how user friendly the products are and it makes everything very streamlined for all departments. The staff has always been so friendly too.

Pros

Very user friendly! The option to give suggestions.

Cons

There are limitations on some of the features.

April
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

My NEOGOV Review on the Fly

Reviewed on 2024/10/03

Pros

Did?
It's a product that single handedly revolutionized public sector recruiting.

Cons

The lack of ability to fully format to an agency's preferences. Particularly, true formatting of notifications.
Also, though an out of date notion, real user's manual.

Ashley
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR Manager

Reviewed on 2024/10/01

Excellent. I would love to have all of the products. Eventually!

Excellent. I would love to have all of the products. Eventually!

Pros

Love how easy it is to use and navigate. You can have people from all over the departments use it without struggle.

Cons

No complaints. It’s come a long way since it first came out.

Lisa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Implementation

Reviewed on 2024/10/01

So far so good. Our implementation created a timeline for our go live goal and they’re holding us...

So far so good. Our implementation created a timeline for our go live goal and they’re holding us accountable!

Pros

Not sure, we’re implementing now. Customer service has been great.

Cons

Promised something we don’t think they can deliver (now that we’re in implementation)

Alternatives Considered

ADP Workforce Now

Reasons for Choosing NEOGOV

None could meet our needs. Try didn’t have cascading benefits support

Switched From

ADP Workforce Now

Reasons for Switching to NEOGOV

Adp couldn’t handle cascading benefits. Our payroll items were also too complicated for Adp.
Kimberly
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

NeoGov System

Reviewed on 2024/10/01

It is mediocur. There are a lot of glitches and issues we run into in NYS. The system does not...

It is mediocur. There are a lot of glitches and issues we run into in NYS. The system does not have a work around for the requirements the NYS Civil Service are required to track.

Pros

These ease for our applicants to apply. Setting up our job postings is a breeze.

Cons

Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information.

Arnita
Overall rating
  • Industry: Government Relations
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good application

Reviewed on 2024/10/02

My experience has been good so far each year the enhancements has made it easier

My experience has been good so far each year the enhancements has made it easier

Pros

Insight and onboarding. Applicant phone capabilities

Cons

I don’t have anything to say I don’t like. The enhancements have been great ove the years

Cassie
Overall rating
  • Industry: Government Relations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Live Neogov

Reviewed on 2024/10/01

I honestly love it and with being newer in HR it has been great that’s its user friendly with...

I honestly love it and with being newer in HR it has been great that’s its user friendly with support.

Pros

Its user friendly and the training support.

Cons

Duplicate candidates in Attract with different emails. School and personal email.

Alternatives Considered

LinkedIn Jobs

Reasons for Switching to NEOGOV

We have other systems with NeoGov and wanted to try it.
Erica
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Neogov system review

Reviewed on 2024/10/02

I love it, but I find it challenging to train new users with all the constant movement in our...

I love it, but I find it challenging to train new users with all the constant movement in our agency. I’ve created customized training guides but still get basic user questions. It might be that I need more help from my team but have limited personnel.

Pros

All its features and resources and user friendly

Cons

I feel as if the product runs best if you have most of the modules.

Alexis Scott
Overall rating
  • Industry: Law Enforcement
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great Customer Service

Reviewed on 2024/10/01

The overall experience with has been great. It works internally and I love the ease of use but we...

The overall experience with has been great. It works internally and I love the ease of use but we are still attempting to get employees to love it like we do. Additional supervisor training material/videos could be very beneficial in that aspect.

Pros

I like the NEOGOV is not only visually appealing and can be user friendly but I truly appreciate NEOGOVs customer service and how open to feedback the company is!

Cons

I dislike when an employee separates and we are not notified that they are assigned to current evaluations. We are now notified they have direct reports and we have to go in and ensure tasks are reassigned which takes multiple steps. If this is not done this leaves evaluations pending an overdue because now an evaluation is on a supervisor who has separated.

Brianna
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big Time NEOGOV Fan!

Reviewed on 2024/10/01

Overwhelmingly positive! There are so many resources available to help learn the system and it is...

Overwhelmingly positive! There are so many resources available to help learn the system and it is very very efficient and user friendly!

Pros

I honestly love how user friendly the system is and how many capabilities it has - it makes recruiting so much more efficient!

Cons

I really do not dislike anything about NEOGOV - if our department had the budget I’d convince them we need everything

Marina
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

City of Redlands

Reviewed on 2024/10/02

Overall functions are very useful. Implementation was a smooth process.

Overall functions are very useful. Implementation was a smooth process.

Pros

Functionality is user friendly. Allows us to automate most of our functions.

Cons

No notifications when trainings are archived. You need multiple platforms for some features.

Need more professional development trainings in NeoGov catalog.

Ann
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

2024 feedback

Reviewed on 2024/10/02

Terrific. Been a customer for 10 years and every year the enhancements are helpful.

Terrific. Been a customer for 10 years and every year the enhancements are helpful.

Pros

The ability to customize to meet the needs of our organization.

Cons

Ummm…nothing comes to mind. There is no con at this point.

Julie
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Neogov Review - Insight

Reviewed on 2024/10/02

Works great for our recruitments and is an easy platform to train people on.

Works great for our recruitments and is an easy platform to train people on.

Pros

The efficiency and how easy it is to learn and navigate. Also, having 10 years of records and data is helpful

Cons

Not much, just small things like not being able to delete an evaluation step made in error if candidates were sent to that step. Even if the candidates were moved back, still can’t delete the step made in error.

Cathi
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Outstanding platform

Reviewed on 2024/10/02

Excellent—I’ve used Neogov for 9 years. We use Insight and Onboard. We recently worked with...

Excellent—I’ve used Neogov for 9 years. We use Insight and Onboard. We recently worked with Neogov to integrate new hire information via export/import into Munis.

Pros

Candidate experience, ability to customize exam plans, capabilities to integrate with other systems

Cons

It would be helpful if there were training videos for SMEs — most notably for those conducting interviews

Teri
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Products and Modules

Reviewed on 2024/10/03

Happy with products offered. Hoping HRIS will be ready for Personality clients

Happy with products offered. Hoping HRIS will be ready for Personality clients

Pros

All the different products and modules. Solid customer service.

Cons

No "package" deals where you can select certain products for one price

Norma
Overall rating
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Neogov Portland review

Reviewed on 2024/10/01

Overall, using Neogov is simple and makes my job easier

Overall, using Neogov is simple and makes my job easier

Pros

I like the automation, being able to create templates, scheduling is super convenient and bulk actions/notices.

Cons

I wish there was a way to save what details you view when you see the list of candidates, i dont need most of the info shown and i have to uncheck to see list. I don't like how quickly it times me out. I don't like that if you click twice on one of the sections to the pie circle, it will list all the candidates. Sorry if this doesn't make sense, I'm not all that familiar with the terminology.

Vanessa
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 2024/10/02

Excellent. I’ve had great project managers like [sensitive content hidden] and IC like [sensitive...

Excellent. I’ve had great project managers like [sensitive content hidden] and IC like [sensitive content hidden]

Pros

Products are user friendly and my sales rep, [sensitive content hidden] rocks!

Cons

Report builder and some implementation configurations are quite complicated.

Carmen
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

First time user

Reviewed on 2024/10/03

It's been great. The navigation of the system is great. Allows me to have lots of windows open to...

It's been great. The navigation of the system is great. Allows me to have lots of windows open to navigate thru all the reports and requisitions

Pros

The easy to use. The drop downs and selection process is great.

Cons

All the reports that are ready and easy to get, makes more work for me, in a great way. So not really a con!

Krysten
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review of NEOGOV

Reviewed on 2024/10/01

Overall NEOGOV gets the job done. It is a cohesive/all in one product that allows entities to use...

Overall NEOGOV gets the job done. It is a cohesive/all in one product that allows entities to use the product for multiple necessary functions.

Pros

The applicant tracking system, ease of posting positions, the ability to Onboard new employees and assign tasks.

Cons

There are a few features that could be added. I do not like that there is not an option to merge profiles in Onboard or that there is not an option to update passwords.

Lynn
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NEOGOV Over two agencies

Reviewed on 2024/10/01

Over two agencies: overall very good. used very differently at each agency.

Over two agencies: overall very good. used very differently at each agency.

Pros

convenience, having information in one place, ease of use for the candidate.

Cons

training is high level and broad. so if you weren’t part of the agency’s implementation you are on your own to figure out how the product is being used

Rosie
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Greatest OAT

Reviewed on 2024/10/01

Overall its great better than other software out city uses

Overall its great better than other software out city uses

Pros

How easy it is to manage and navigate and clear

Cons

How shortly it times out and I need to re log in

Renae
Overall rating
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Love of NeoGov

Reviewed on 2024/10/02

I’ve been using the product, with different employees, for a few years and find that overall, the...

I’ve been using the product, with different employees, for a few years and find that overall, the product has great functionality and can really be a one stop shop for recruitment, onboarding and training.

Pros

The ease of use and flow of the screens inside of each particular module.

Cons

Having to switch between the modules. I would like to be able to create a requisition and job posting all in one step without having to switch between screens and enter information again.