---
description: Learn how rater8 can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: rater8 Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [rater8](/software/2057122/rater8)

# rater8

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> rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.
> 
> Verdict: Rated **5.0/5** by 182 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 182 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: rater8

## Commercial Context

- **Starting Price**: US$109,00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Monitoring: FREE
raVE Lite: $89/doctor/month
raVE Pro: $109/doctor/month
raVE Pro+: Custom — contact us\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Alerts/Notifications
- Customer Experience Management
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Feedback Management
- HIPAA Compliant
- Monitoring
- Multi-Location
- Negative Feedback Management
- Patient Engagement Software
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics

## Integrations (42 total)

- Acumen nEHR
- AdvancedMD EHR
- Azalea Health
- CGM webPRACTICE
- CareCloud
- Cerbo
- ChartPath
- ClinixPM
- CureMD
- DrChrono
- ECLIPSE
- EPIC
- Elation
- Greenway Practice Management
- Harris CareTracker

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Patient Engagement Software](https://www.getapp.za.com/directory/1359/patient-engagement/software)
- [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software)

## Alternatives

1. [TrueReview](https://www.getapp.za.com/software/2043135/truereview) — 5.0/5 (153 reviews)
2. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1204 reviews)
3. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (704 reviews)
4. [Swell](https://www.getapp.za.com/software/118523/swell-cx) — 4.6/5 (357 reviews)
5. [Review Wave](https://www.getapp.za.com/software/121311/review-wave) — 4.7/5 (70 reviews)

## Reviews

### "rater8 is Great\!" — 5.0/5

> **Tracy** | *14 June 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and the analytics that are available
> 
> **Cons**: There really is nothing I don't like about rater8\!

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### "A Valued Partner\!" — 5.0/5

> **Thomas** | *25 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We love the rater8 review and reporting dashboard, our account rep, and the outstanding technical support on every single question or change request that comes up. They are attentive to our growing needs as an organization.
> 
> **Cons**: No cons. From top to bottom, our organization has been extremely pleased with rater8\!
> 
> rater8 has exceeded all expectations and has helped our organization lean into patient feedback as a valuable tool for continual operational enhancement.

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### "Review" — 5.0/5

> **Becky** | *17 March 2023* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Captures many patient responses which leads to high overall score.
> 
> **Cons**: Cost.  Would like to see more features included instead of being add ons.
> 
> very good

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### "TIme Saving & Review Volume Building" — 5.0/5

> **Denise** | *18 April 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: With Rater8, we are able to see all of the reviews in one place and cater the appropriate data to each user. As an admin, I can see all of the reviews and survey results. Each provider in our organization can see the data that is important to them being able to improve, and can ask me or another admin a question. As admins, it is easy to see what they are asking about and help them problem-solve. Having all the reviews in one place for responding is HUGE\! This is such  time-saver vs. going to every online listing and searching for reviews and responding individually.
> 
> **Cons**: If there is one thing, it would be that I would prefer that Rater8 offer more services. For instance, I wish Rater8 offered Listing management (actually build our listings and optimize them for us, based on data we could provide to Rater8) and then push the listing info out to other platforms. The reason I say this is because everything that Rater8 has provided to date has been so top notch, that I would trust them with so much more.
> 
> Rater8 is my favorite marketing partner. The easiest by far to work with and to get support from (on the rare occasion it is needed).

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### "Very pleased with Rater8\!" — 5.0/5

> **Donna** | *16 February 2022* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The increase in Google ratings was significant\! The product was simple to set up and the Rater8 Team are very easy to work with and always available if I have a question or need to make adjustments. They are also good about adding new products/reports etc.
> 
> **Cons**: The only con was the number of providers we have made it a bit more pricey to include all. We did exclude some mid levels and a couple of locations.
> 
> Our google reviews and internal reviews have skyrocketed with Rater8. We now have a simple way to survey patients and to share their reviews with other potential patients. The service/support with Rater8 is exceptional\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2057122/rater8)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/rater8/> |
| en-AE | <https://www.getapp.ae/software/2057122/rater8> |
| en-AU | <https://www.getapp.com.au/software/2057122/rater8> |
| en-CA | <https://www.getapp.ca/software/2057122/rater8> |
| en-GB | <https://www.getapp.co.uk/software/2057122/rater8> |
| en-IE | <https://www.getapp.ie/software/2057122/rater8> |
| en-NZ | <https://www.getapp.co.nz/software/2057122/rater8> |
| en-SG | <https://www.getapp.sg/software/2057122/rater8> |
| en-ZA | <https://www.getapp.za.com/software/2057122/rater8> |
| es | <https://www.getapp.es/software/2057122/rater8> |
| es-CL | <https://www.getapp.cl/software/2057122/rater8> |
| es-CO | <https://www.getapp.com.co/software/2057122/rater8> |
| es-MX | <https://www.getapp.com.mx/software/2057122/rater8> |

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