Dentrix Enterprise Reviews

Once installed on my server, the software will upgrade all workstations when Dentrix is opened. The program maintains all patient information and files insurance electronically, notifies patients of appointments and of missed appointments. Group email notices or text messages are easily formatted and sent. The ledger is connected to all modules so that patient checking out is seamless.

large upgrades require enhanced computers on workstations to handle the software.

The feature I like most about Dentrix is how it is accessible from both onsite and at offsite locations.

I wish that the Dentrix Client Version would auto upgrade after upgrading the Dentrix Server. Other than that, I have no complaints.

I have no pros about Dentrix compared to other softwares that I have used. I have created a side by side comparison of the use of Open Dental and Dentrix. All features comparison from scheduling, accounts, reports, documents, notes etc. If I had to choose one pro that Dentrix has that Open Dental or Eagle Soft does not have is you can select in the patient's chart if they are English speaking or Spanish speaking.

Dentrix is not user-friendly. I have used Eaglesoft and Currently Dentrix and Open Dental. Open Dental and EagleSoft are very similar. It is easy to navigate between a patient, account, chart, notes, etc. Dentrix if you search for a patient you have to continue to type that patients name back in to navigate between family file chart etc. You would have to be experienced with both softwares to really see how much easier the use of Open Dental is then Dentrix. All new employees who come in and see the ease of Open Dental love their software. Open Dental has an early 90's outdated Microsoft look.

The visual aspects of Dentrix make this a product that provides ease of use. The charting is clear and easy to use. The notes are easy to build for the Dentists and make any amendments.

The cost of electronic prescribing is high as it is per provider for the feature. Meaningful use is another add on cost rather than being available in Enterprise as a feature.

The ability to access all sites from one login.

Insurance component is out dated and difficult to maintain.

It was easy to pick up when I was new. I wish we could get a training on how to use all the features.

I don't know all the features
I wish more of the stuff here pertained to IHS and the software had all the features the more expensive program had.

Customer support is great to work with, tooth chart is easy to read. Scheduler is easy to read. User friendly for the most part.

Not being able to add more than one condition in med history. Having to get out of the chart notes, not being able to schedule from family file

I manage a team of 19 hygienists and trying to keep all of them on the same page can be difficult, the "i" button has been the most useful tool for us in patient preparation

I feel that the printing of referrals to another specialists is confusing and difficult, takes too many steps.

Dentrix is very easy to use and navigate though. Online help is always there if needed but do not need to use it very often

I cannot not really think of anything that I do not like about Dentrix other then when search for a patient you cannot use the arrow tab to scroll down

Features seem to become more and more user friendly with each upgrade. We appreciate that from a training and on boarding process.

New features cannot come soon enough. We would love to see a faster approach for new features.

The software is easy to use. There are a lot of features which support a dental office. It integrates well with other software.

Cost is a little high. There are a lot of functions which is hard to understand. Tech support is not as good.

Dentrix is affordable and makes it so easy to effectively and efficiently keep patient records, billing/collections, and treatment plan.

The software has frozen up on me more times than I can count. We were not sure if that was because of the software or our server, but Dentrix seems to be very touchy.

Easy to use, Easy tin integrate, and limitless customer support and help. Simple to understand and train.

It has many many many updates. every day it seems like something is needing to be updated. some we have to call and have help to update.

easy to teach and clinical options are good clincal note templates are good dexis works well with the product

reporting and practice management integration for a health center having to close out the clinical notes before going to another screen

Can have multiple clinics, lots of options for other software to be used with Dentrix.

Need someone to do start to finish training and help with set up when need be not just directed to help documents.

The ease and organization of the charts. Ledger makes the billing process a lot easier to keep track of payments.

The software really has no issues but it is a hard to get a hold of IT for technical support the wait is a while

The software is easy to work with, appointment book is well organized, Reports are generated quickly and

That I am not able to tally patient encounters just as easy as the reports, now I count each patient.

I like how simple it is charting patient treatment. Also how easy it is to correct and error we have made.

I have a hard time when it comes to the perio charting. Its not as easy to mark bleeding and mobility.

Runs efficiently with networking offices together.

Treatment planning, a tooth is extracted & removes the future treatment of an implant w/ restoration.

This hits everything our dental staff needs. Everyone likes the scheduling functionality, back office works well.

There is some nickle & diming going on with some of the meaningful use functionality, and the recommended training is almost always unnecessary. When interfaced with other systems, Dentrix itself is very frustrating and can't do many of the things that we need it to. There is little help from support staff, you are always told to enter an enhancement request which just sits for years with no forward traction.

The ease of setting up appointments and searching for patient appointments

After we did an update too many glitches occurred

The ability to enter important information about patients.

add ons. Some add ons should come with the product.

Customer support, ease of scheduling and integrated treatment plan

Diagnostic code management is difficult.

Ease of use is great! I like that it's easy to manuever.

Some reports are challenging to utilize due to having to export to Excel to do data analysis.

The simple design. The office manager is straight forward. simplistic controls

report ability. Inability to manipulate displayed data for better metrics control.