Luigi's Box

4.9 (104)
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Search & product discovery tools that increase revenue

Overall rating

4.9 /5
(104)
Value for Money
4.6/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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104 Reviews

Monika
Monika
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Increasing customer satisfaction with Luigi's Box

Reviewed on 2024/05/27

Pros

A simple and very important application for the growth of e-shops.
Significantly improved search with Autocomplete.
Setting synonyms for different product names = 1 same product.
Thanks to the implementation of Luigi's Box, we understand more about customer behaviour.
Liugi´s Box team is always willing to help.

Cons

So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

Lukas
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Luigis Box is great tool for e-shops multi-market

Reviewed on 2024/08/16

I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience...

I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.

Pros

Product at its base - high level
Good price/performance ratio
Search box design is awesome
Autocomplete is very helpful for customers
Good analytics
Great support

Cons

We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.

Tomas
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

luigis box

Reviewed on 2022/07/08

Everything works fine from the beginning we started to use luigis box

Everything works fine from the beginning we started to use luigis box

Pros

Easy to use. Set up was very easy and everything working well.

Cons

non. I don't know about anything........

Response from Luigi's Box

Greetings.

Thank you for your review and trust in our services and products.

Our services will help your customers find what they need every time.

Have a nice day.

Martin from Luigi's Box

Lubos
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quality reporting and search results for ecommerce

Reviewed on 2024/10/27

Pros

- quality reporting
- easy implementation
- you can find what your customers are looking for and enhance your product portfolio
- results are divided into useful categories

Cons

- As a user, I really can recommend the software and didnt find any issues.

Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"A necessary service if you want to take your e-shop to a higher level"

Reviewed on 2024/05/22

A necessary service if you want to take your e-shop to a higher level

A necessary service if you want to take your e-shop to a higher level

Pros

- A necessary service if you want to take your e-shop to a higher level

- Simple yet very useful dashboard

- Customer activity tracking

- List of the most searched terms (thanks to this we list our products more efficiently)

- Possibility to set synonyms. Different names but in the end one specific product that the customer needs to find

- Tym Luigis helpful in implementing even non-standard requirements :)

- A daily necessity for our customers. Since implementation, conversions have increased by tens of percent.

Cons

So far, there was nothing that couldn't be solved with Luigibox

Tomas
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great searching tool for your web

Reviewed on 2024/05/21

We had a lot of good references for this product so we went straight for it while looking for this...

We had a lot of good references for this product so we went straight for it while looking for this kind of tool. Initial setup was very straightforward and Luigi's box worked almost immediately after implementation. Customer service at Luigi's box is always nice and very helpful. Never had a bad experience. Luigi's box is simply great searching tools with great tools in addition which I would definitly recommend to anyone.

Pros

Besides great searching tools we like additioan features such as Recommender which (obviously from its name) recommends products based on customers browsing and searching history. These recomendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

Cons

The product may seem a bit pricy at the beginning but in the end it pays of.

Zoltán
Zoltán
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent seach engine

Reviewed on 2024/05/31

We tried to increase the conversion rate from search, because we only used simple search, which did...

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

Pros

- a significant increase in the conversion rate from search
- many options for optimization and personalization of the search
- easy to use, even new employee can immediately start working with LB
- customer support with very quick response

Cons

- price for the service, but it is rather a matter of negotiation

Igor
Igor
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry

Reviewed on 2024/05/21

Pros

Luigi's Box has played a crucial role in enhancing the effectiveness of our online store. Its sophisticated analytics offer essential insights into customer search patterns, enabling us to make decisions based on data.

Cons

The intricacy of setting up advanced features involves a learning curve, and we occasionally need extra assistance to fully leverage these functionalities.

Response from Luigi's Box

Thank you for taking the time to share your detailed review after two years of using Luigi's Box.

We are glad to hear that Luigi's Box has played a crucial role in enhancing the effectiveness of your online store.

We understand that setting up advanced features can involve a learning curve, and we are committed to providing the extra assistance you need to fully leverage these functionalities.

Matej
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Luigi's box is a great tool for monitoring the behavior of customers in the e-shop

Reviewed on 2024/05/07

Searching for products on our website was terrible and how many times i couldnt find a given...

Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company

Pros

Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support

Cons

until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper

Miloš
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great search for visitors

Reviewed on 2024/04/25

Very good product, we like to use it and to see what our visitors are looking for.

Very good product, we like to use it and to see what our visitors are looking for.

Pros

It is easy to use tool to make search results perfect. The options to exactly show results for queries is perfect

Cons

B2B integration with Shoptet is not great. As well, some search are not correct. They can be fixed by fix it rule, but this must be done manually always

Piotr
Piotr
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best search engine for your e-shop

Reviewed on 2022/07/08

We tested several different smart search engines in our online stores. In the service, support and...

We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

Pros

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

Cons

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Alternatives Considered

QuarticON

Reasons for Choosing Luigi's Box

Classic elastic search in our store turned out to be the wrong solution

Reasons for Switching to Luigi's Box

Free proof of concept. Easy integration. Reasonable prices. High performance.

Response from Luigi's Box

Greetings.

Thank you for your review and trust in our services and products.

Our services will help your customers find what they need every time.

Have a nice day.

Martin from Luigi's Box

Oto
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Luigis box, a must-have accessory for your e-shop

Reviewed on 2024/09/02

We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the...

We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the previous E-Shop, it was one of the first things we solved now on the new e-shop, I definitely recommend it to you if you are thinking about it

Pros

- very cool website - good support - immediate results

Cons

I haven't had any bad experience yet. I only thought that the costs could be higher for smaller e-shops

Peter
Peter
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exceeded expectations

Reviewed on 2024/01/12

Pros

Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.

Cons

search,
analytics,
support,
recommenders

Alternatives Considered

SALESmanago Marketing Automation, Algolia and Bloomreach

Response from Luigi's Box

Hi Peter, thank you for your honest review and for loving how our search works. We are very happy that Luigi´s box adds value to you and your customers, and that you find our solution worth using.

Veronika
Overall rating
  • Industry: Building Materials
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Do you want to have a user-friendly e-shop? Buy Luigis Box.

Reviewed on 2024/06/12

I recommend Luigis Box to all e-shops and e-commerce platform.

I recommend Luigis Box to all e-shops and e-commerce platform.

Pros

I like all the LB features that we use - search, recommenders and analytics. The most important for us is searching feature. Our customers can find what they need.

Cons

Sometimes my team miss information about new features.

Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Smart search with easy implementation

Reviewed on 2024/04/25

Pros

Great value, easy to setup, good support

Cons

Not having regular calls about insights just monthly report in email

Yuliia
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big advantage - fast and accurate search!

Reviewed on 2024/07/02

My overall experience is perfect - LB does exactly what we need.

My overall experience is perfect - LB does exactly what we need.

Pros

I appreciate speed of Luigi's Box - the autocomplete gives you advice in milliseconds and you get search results just as quickly.
As for deployment and implementation, it can be sorted out in a short time.
Then Luigi's Box works as it should and you can continuously view the collected data.
In case of need, there is Luigi's Box support who will be happy to help you quickly and helpfully.

Cons

I have no problems with it, it just works well.

Matej
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lugisbox: tool that will hell you with search

Reviewed on 2024/03/27

I was present during the initial interviews with the company, from negotiations, through conditions...

I was present during the initial interviews with the company, from negotiations, through conditions implementation, to smooth operation. Everything proceeded without any issues. Additionally, I participate in regular reporting, which is positively received within our company.

Pros

Ease of implementation, support from Lugis site, flexibility, conversion growth.

Cons

None at all. The team is straight forward and will help you within a day or so. Thanks!

Jan
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Search engine for any kind of e-shop

Reviewed on 2024/02/16

We decided to use Luigis box instead of our solution because its fast, exact, provides interesting...

We decided to use Luigis box instead of our solution because its fast, exact, provides interesting data and is easy to manage. After years of use I can say it was good decision.

Pros

It's fast, easy to use for our customers (search/autosuggestion) and also for us (administration/data collecting,...). Great support.

Cons

Nothing comes to my mind. Everything working as expected.

Michal
Overall rating
  • Industry: Online Media
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am satisfied with Luigi´s Box Search

Reviewed on 2024/07/02

The Luigi's Box app is easy to use and delivers value for us.

The Luigi's Box app is easy to use and delivers value for us.

Pros

I like the fast and clear UI. Implementation took some time, but I appreciate that it was quick. I like LB customer support, they respond quickly and accurately. As for frequency of use, just checking the app data every few days is enough for me.

Cons

All right, we have no problems with Luigi's Box

Martin
Martin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great value for money, important stream for our revenue

Reviewed on 2023/04/11

Pros

Easy to implement, we could start using all the features just a few hours after talking to a company representative. Luigi's box is constantly increasing our revenue by personalizing our search results. It quickly became an extra stream of our revenue.

Cons

Nothing worth mentioning. Great experience so far, especially since the support team is very responsive.

Response from Luigi's Box

Dear Martin,

Thank you so much. We are thrilled to hear that you found it easy to implement and that it has been contributing to your revenue growth. Our team works hard to ensure that our clients receive the best possible service, and your feedback is a testament to their efforts.

Best regards,

Martin

Michal
Michal
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Luigi’s Box has proven to be an excellent choice for our solution

Reviewed on 2022/12/21

Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data.

Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data.

Pros

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

Cons

So far, I have no complaints about the software.

Alternatives Considered

Yext and Algolia

Response from Luigi's Box

Michal, Thank you for your review! We are glad to hear that you have found Luigi's Box to be an excellent choice for your solution and that the integration process was smooth. We are glad to know that users can get fast results and recommendations. Thank you for choosing to work with Luigi's Box.Martin

Filip
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Pretty good job, plenty of possibilities await

Reviewed on 2022/09/27

To sum it up, Luigi's Box products help us speed up the shopping process and even boost conversion...

To sum it up, Luigi's Box products help us speed up the shopping process and even boost conversion rate.

Pros

Luigi's Box is doing pretty solid job. With them the search tool is not boring and not too lengthy. Thanks to Luigi's Box the most relevant/most popular products pop on your customer right away. This and the option to add these products straight to the cart eventually boost conversion rate. All of it happens in line with the brand and e-shop design, with great compatibility for mobile devices (today a necessity for successful shop).

The second smart tool that Luigi's Box offers is product reco. We use it in cart in the manner of "Customers usually add these products" and it works quite well. When we did an A/B test, the results were pretty good: 4 % CTR and +13 % revenue growth when the Luigi's Box reco was used.

Cons

More usage. I guess Luigi's Box has a lot of solid data to work with. I would like to see another way to freshen up an e-shop, which would be complementary with the Luigi's Box search tool and product reco.

Response from Luigi's Box

Greetings, Philip.

Thank you for your trust and rating.

Many clients like you take advantage of the "live" A/B test. Thanks to it, they can be sure that the deployed solution meets all the required parameters.

Thanks to client feedback, our products are at an ever higher level.

It's also to your credit. Thank you

Have a nice day.

Martin from Luigi's Box

Martin
Martin
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great search tool, amazing support

Reviewed on 2023/01/11

Pros

We loved the ease of implementation, welcoming pricing, and most of all, the sheer power of their search functionality. It's a huge improvement over our previous in-house solution that was lacking in too many areas. And it shows. Thanks to Luigi's Box, the UX of our website has improved significantly.

Cons

So far the experience was very good. Ask me again in a year, I guess, but I don't think I'll have anything bad to say about LB.

Response from Luigi's Box

Greetings, Martin. We are happy to know that our tool has significantly improved the user experience of your website compared to your previous in-house solution. We appreciate your feedback, and we are glad that you have had a good experience with us so far. We will strive to maintain this level of satisfaction for you. Have a nice day. Martin from Luigi's Box

Viktoria
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Functionality - autocomplete search review

Reviewed on 2022/11/14

Luigi's Box solved our need for a quality tool for autocomplete search on our e-shop. In the...

Luigi's Box solved our need for a quality tool for autocomplete search on our e-shop. In the future, we plan to use it in the mobile application as well.

Pros

A product is easy to use, with a simple user approach. We have good ratings a reviews for the autocomplet search function from our customers.

Cons

Currently, I have nothing to complain about the functionality we use.

Response from Luigi's Box

Greetings, Victoria.

Thank you for your trust and rating.

Also, thanks to the feedback from our clients, our products are at an ever higher level.

It is also your merit. Thank you.

Have a nice day.

Martin from Luigi's Box

Petr
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very nice search Engine and Recommendation

Reviewed on 2022/07/11

Pros

Fast search
User friendly administration
Good Recommendation

Cons

The price is a bit higher and the way it is calculated may not be adequate enough

Alternatives Considered

Algolia

Reasons for Choosing Luigi's Box

The earlier search engine was insufficient and very slow

Reasons for Switching to Luigi's Box

Easier to implement and use

Response from Luigi's Box

Greetings.

Thank you for your review. We are glad that you are satisfied with our services and products.

Have a nice day.

Martin from Luigi's Box