Easy HOA Reviews

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45 Reviews

- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small Team, High-quality Product, Attentive Customer Service at reasonable pricing
Reviewed on 2023/07/04
My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and...
My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and responsive and the getting up and running process was basically painless. I am the HOA Treasurer and took over a year ago; I found that we struggled with retaining good and consistent financial and CC&R violation records especially when a board member changed to a new person. We struggled with follow-up but having everything on one place is solving those issues; I believe that in the long run our Board Members will be more involved and less stressed in doing the things the Board needs to do. I also believe that our Homeowners will be more involved with their community and board because of the transparency we are achieving through EasyHOA.
Pros
We love that everything is in one place-financial, violations & requests. Once an invoice, violation or request is posted, it remains there--no more loosing paper. Being a self-managed volunteer HOA Board, everyone has their own busy life so we always have a problem with follow-up, EasyHOA is helping us because we can easily see what is due or what violation has been sent and needs follow-up. I love their customer service, they are very attentive and quick to respond. I also liked that we had one team member to help us with the set-up; not the call in and speak to the next available agent who didn't know us from Adam. Professionally I was a CFO and went through many software implementations in my career of which every one was a nightmare and required many individuals to implement; we had 2 people to get EasyHOA up and running and it was so easy and quick and to get people trained to use it. They are very good at trying to implement additional functions based on issues, questions or suggestions we have made.
Cons
It would be nice to have the "Reports" section improved to allow more reports or the creation of our own reports and to be able to modify what is included in an existing report. It would be nice to have some feature to know or be reminded that a primary homeowners doesn't have email or telephone so we need to print & mail. I understand they are working on a feature to have roles within the Board members to limit what can be changed and by whom.
Alternatives Considered
CINC, Innago, FreshBooks, Condo Manager, Buildium, QuickBooks Online and HOA StartReasons for Switching to Easy HOA
I was looking for a software to help our 156 home self-managed HOA. I wanted something simple enough that all our Board members could and would use it but also wanted something robust enough to meet our financial and CC&R violation needs. Lastly I was hoping to find something that our HOA could afford. As an all volunteer Board, we really struggled with retaining good & consistent financial and CC&R violation records especially when a board member changed to a new person. I reviewed 6 software packages, some larger, longer established companies, EasyHOA is the only one that reached out to me the same day (One reached out to me 3 weeks after I contacted them-wonder what their customer service would be like). The software demo was easy to follow. I liked that the software was written for all aspects of HOA management and included so many features we didn't know we needed. The Sales Team gentleman was very personable and answered all my questions, I never felt rushed or like I was just hearing a sales pitch. After having a video call him, EasyHOA seemed like it would be a good fit for us; I didn't feel like I needed to view any other products.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy & Worthwhile Value
Reviewed on 2024/08/21
Very easy to implement, intuitive functionality for board and residents. We get confused processing...
Very easy to implement, intuitive functionality for board and residents. We get confused processing and reviewing email strings and trying to reply to a portion of a string. Focus on email management and we will be delighted - and if we could pay vendors directly from Easy HOA we could further consolidate to one tool.
Pros
Easy payment for residents through the portal and great centralize communications and documents
Cons
Email organization needs improvement with folder structures and documentation of which board member (in the background) is replying.
Alternatives Considered
PayHOAReasons for Switching to Easy HOA
More affordable for a very small neighborhood- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Refreshing App
Reviewed on 2025/01/21
We selected EasyHOA after evaluating several other apps. This has been a great app to use. Our...
We selected EasyHOA after evaluating several other apps. This has been a great app to use. Our Board team has been using sheets and random folders so the centralization our "operations" and using the proper accounting tools through EasyHOA has been a great experience. Their customer service is refreshing and the online references are very helpful. This has been a superior alternative to paying for a management service. We are glad to have made the move.
Pros
Accounting tools are just what we needed. Using the tool for owner communications provides good documentation. Customer service is refreshing.
Cons
Document folders don't cleanly support collaboration.
Alternatives Considered
PayHOAReasons for Switching to Easy HOA
Live demo, price, feature, reviews of other HOAs indicated this would be a strong choice.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
EasyHOA Assessment
Reviewed on 2024/09/29
Tech-support has been great! They continue to work on ideas and help me out when needed. Overall I...
Tech-support has been great! They continue to work on ideas and help me out when needed. Overall I believe this to be Helpful to and will only get better
Pros
On line payments, Ability to set up voting and survey questions.
Cons
Not user friendly… email system should be an Outlook style…hard to navigate as a board member.. lacking general attributes..
Response from Easy HOA
Thank you for your feedback on EasyHOA! We're happy to hear that you find the online payment system and the ability to set up voting and survey questions beneficial. We also appreciate your input on the areas where we can improve, like making the platform more user-friendly and enhancing the email system.
It's great to know that our tech support team has been helpful and responsive to your needs. We're continually working to improve our platform, and your suggestions are invaluable in guiding those efforts. We're confident that with ongoing updates, you'll find EasyHOA even more intuitive and efficient in the future.
Thank you for being part of our community, and please don't hesitate to reach out if you need further assistance or have additional feedback!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient HOA Management with Exceptional Customer Support
Reviewed on 2024/10/24
My overall experience with Easy HOA has been positive. The software has made managing our HOA much...
My overall experience with Easy HOA has been positive. The software has made managing our HOA much more efficient by simplifying tasks like communication, financial tracking, and document management. While there are some areas for improvement, such as more flexibility in custom reporting, the platform has significantly reduced the time and effort needed for administrative work. Additionally, the customer service has been exceptional—any issues we’ve encountered have been promptly resolved by our responsive support representative. Overall, it’s a valuable tool that has enhanced our HOA’s operations.
Pros
What I liked most about Easy HOA is its user-friendly interface and the way it streamlines communication with residents. It has been a great tool for organizing and tracking community activities, and the reporting features are easy to use and very helpful for managing HOA finances and compliance issues. It has significantly reduced the time spent on administrative tasks, making our HOA operations more efficient overall.
Cons
What I liked least about Easy HOA is that some features, such as custom reporting or document organization, can feel a bit limited in terms of flexibility. Additionally, there have been occasional glitches with the notification system, where important messages weren't consistently delivered to all residents. However, any issues we've had have been addressed quickly—whenever we've reached out to our customer service rep, he has responded **immediately**, providing excellent support and ensuring things are resolved as quickly as possible.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy HOA software
Reviewed on 2024/10/18
Knowledgeable support, quick response, and friendly service.
Knowledgeable support, quick response, and friendly service.
Pros
User friendly software with many useful options pertaining to HOA management.
Cons
No user App, although it is a work on progress.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best out there!
Reviewed on 2024/11/18
I spent a lot of time reviewing and then interviewing companies that offered software for HOA's and...
I spent a lot of time reviewing and then interviewing companies that offered software for HOA's and by far EasyHOA was the best AND least expensive. They are on the cutting edge of technology and have the staff to support HOA's. They even have an accountant on staff to help in that area as well. My hat is off to the EasyHOA team. We are very happy with our purchase. By the way, they are great at helping with the integration into their software as well. Thank you EasyHOA!
Pros
Very simple but powerful software program for HOA's.
Great staff that will help you set it up and integrate your information into the software
Cons
Nothing! They are great. Everything about this company and their product is amazing.
Reasons for Switching to Easy HOA
Most advanced, easiest to use, most inexpensive, big on technology, in house staff- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Excellent top tier hoa management com
Reviewed on 2024/08/21
Very positive, the puvlic web, member interactions is cool, site traffic might be nice.
Very positive, the puvlic web, member interactions is cool, site traffic might be nice.
Pros
Member login, mass email notification and billing.
Cons
None quick response and layout pretty cool oh, site tracking might be a nice to know
Alternatives Considered
Google WorkspaceReasons for Switching to Easy HOA
Easy of use and login, payment processing and member violation tracking- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy with my choice
Reviewed on 2024/08/31
Excellent tool for managing an HOA it has the full set for it.
Excellent tool for managing an HOA it has the full set for it.
Pros
Easy to use, lot of features that made it easy for me managing an HOA
Cons
I would love to see an option where I can build my own customized reports.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product and even better customer service
Reviewed on 2025/01/18
Very good experience! The customer support is unrivaled.
Very good experience! The customer support is unrivaled.
Pros
Layout, customization options, product support
Cons
Not as detailed in some areas for capturing larger special assessments that occur over extended time frames and reflecting that in the billing/invoice area
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Practical solution for small HOA's
Reviewed on 2024/10/04
Overall: Easy HOA is an excellent tool for small HOAs looking for an affordable and efficient way...
Overall: Easy HOA is an excellent tool for small HOAs looking for an affordable and efficient way to manage their community. It has saved us time, improved communication, and simplified our operations.
I give it five stars and highly recommend Easy HOA software!
Pros
As a community of just 22 homes, our current management company terminated their relationship with us. We were unable to find a new management company willing to take on such a small community. Easy HOA saved us from turning our association ov
Ease of Use: The software has a simple, intuitive interface that makes it easy for both board members and homeowners to navigate. Setting up accounts, managing payments, and sending announcements are all straightforward tasks that can be done with minimal training.
Payment Processing: The built-in payment system has streamlined our dues collection process, with automated reminders and clear records for each homeowner.
Communication Tools: The email and notification system keeps everyone in the loop, which is critical for board meetings and community updates.
Document Storage: Storing and sharing documents like meeting minutes, budgets, and community guidelines is convenient, helping us stay organized and transparent with all residents.
Customer Support: Whenever we've had questions or needed help with customization, the customer support team has been responsive and helpful, offering solutions quickly.
The cost of the software is amazingly affordable compared to what we were paying in excessive management fees. We were able to lower our annual dues as a result.
Cons
There is nothing I can say that I like least about Easy HOA.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy says it all - of all the options, we really feel this is the BEST out there - and EASIEST!
Reviewed on 2024/06/04
Again, I cannot express how easy it was to set up, use, and sign up both administratively and for...
Again, I cannot express how easy it was to set up, use, and sign up both administratively and for the members. The service is second to none. The prices are reasonable compared to what is out there, the email and phone/ text features are great and already saved us money. If I had to pick one, I would pick the customer service/ kindness and helpfulness, but the systems ease of use is right there with the service too.
Pros
First the SERVICE! Service is white glove, first class, very responsive, and quick to help, again, they make it EASY. Gave recorded personalized videos to help me with questions. They are 5++ star. Love the member directory, email, text, phone number, and the payment features (with auto pay capability) and allows for flexibility to have members pay ccard fees or the HOA. We could cancel our cell phone service with their phone and text feature$!
Cons
Nothing yet. It is 5++ star, white glove service, everything we need and then some, good pricing compared to what is out there and this group really CARES. It is very hard to find that now a days in any human or business.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easyhoa review
Reviewed on 2024/10/10
Overall experience was wonderful. I have recommended your company to other hia's in my area
Overall experience was wonderful. I have recommended your company to other hia's in my area
Pros
Very user friendly. Your staff is friendly, efficient, knowledgeable
Cons
Nothing. The overall experience has been great
Alternatives Considered
PayHOAReasons for Switching to Easy HOA
Price, options available and ease of use- Industry: Facilities Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Company - World Class Support
Reviewed on 2024/06/06
Pros
They do much of the heavy lifting and the support team is really great. Seriously good support team and would highly recommend them
Cons
Still learning the system but billing options utilize industry standards and if you have something other than industry standard it's more challenging. I guess we should really be using a standard anyway.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Better Project Management
Reviewed on 2024/09/18
It's much more useful to the Treasurer than to the Project Manager. The communication functions are...
It's much more useful to the Treasurer than to the Project Manager. The communication functions are most important to me as the PM. Communication, project management and visibility are top of my list. Also, Global email from within EasyHOA.
Pros
The fact that someone finally developed a solution for HOA management!
Cons
This product desperately needs professional usability testing and resulting usability improvements. Things are NOT easy to find.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Software for Self-Managing Your HOA
Reviewed on 2024/09/07
EasyHOA is the perfect solution for our small, self-managed association. As a treasurer I can track...
EasyHOA is the perfect solution for our small, self-managed association. As a treasurer I can track each homeowner's account status online, and use its simple accounting features to keep track of expenses. It even links to our bank account. Homeowners love the HOA website (which is included in the subscription), where we share documents, offer secure payment of HOA fees, and even conduct votes. I strongly recommend EasyHOA's customer support. Whenever I email a question I know I can expect an answer in less than a day.
Pros
Easy to use for both board members and homeowners
Online payment for HOA fees works well
Includes everything you need to self-manage an HOA
Includes website, voting, email communication, document storage
Cons
Accounting functionality is limited
Discovered a few bugs early on that were quickly fixed by the team
Reliability of email delivery
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
EasyHOA just works
Reviewed on 2024/10/17
Makes HOA administration much easier, keeps relevant documents accessible to all members. Easy to...
Makes HOA administration much easier, keeps relevant documents accessible to all members. Easy to use
Pros
Easy to navigate. Flexibility in adding HOA documents
Cons
Nothing to report yet, still exploring options
Response from Easy HOA
Thank you, Steve, for sharing your feedback on Easy HOA! We're glad to hear that you find the platform easy to navigate and that the flexibility in adding HOA documents is working well for your needs. Making HOA administration easier and keeping documents accessible to all members is one of our key goals, so it's great to know that you're finding value in that feature.
Since you're still exploring options, please don't hesitate to reach out to our support team if you have any questions or need assistance as you continue using the platform. We strive to provide the best experience possible, and we're here to help as you dive deeper into the features.
We appreciate your feedback and look forward to hearing more from you as you explore Easy HOA further!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EasyHOA HOA Website
Reviewed on 2024/02/16
As mentioned earlier, there is a learning curve, but spending a little time on a task allows one to...
As mentioned earlier, there is a learning curve, but spending a little time on a task allows one to become familiar with the software.
Pros
The customer support has been excellent when needed.
Cons
It is hard to think of a significant dislike..
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy HOA is EASY!
Reviewed on 2024/06/01
Very Easy once you are set up and get started
Very Easy once you are set up and get started
Pros
Very easy to use, not an issue with time management
Cons
Getting the initial onboarding completed
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution for our needs
Reviewed on 2024/09/16
EasyHOA has been what our small HOA needed. Very happy with the platform.
EasyHOA has been what our small HOA needed. Very happy with the platform.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EasyHOA Represents Excellence
Reviewed on 2024/09/12
Excellent. I would recommend EasyHOA to others!
Excellent. I would recommend EasyHOA to others!
Pros
The team is always quick to resolve matters, and help you with your vision.
Cons
Nothing really. They have been very good to work with.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HOA Management System
Reviewed on 2023/11/16
F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm...
F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm happy with the platform and to see if there's anything that needs improvements.
Pros
Customer service exceeds expectations. When I have questions, I can call or email my contact and I have a response right away. It was very easy to set up the owners and contact info. Easy to email all owners or groups. It stores all of correspondence for quick review. Financial reports are easy to find and read. Overall, it's a great fit for my management company.
Cons
There are a few accounting issues that we are working to straighten out. Overall, it's fantastic.
Alternatives Considered
TownSqReasons for Choosing Easy HOA
I tried the other company for several months. It was very difficult to get the financial records straight and the amount of time I spent entering the data was endless. We have owners that own multiple units and the bookkeeping was impossible to keep separate by owner and unit. The portal was difficult to navigate as well.Switched From
ManageCasa- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great HOA software and excellent service
Reviewed on 2024/08/06
Great! Service has been good and the product keeps all HOA records in one place
Great! Service has been good and the product keeps all HOA records in one place
Pros
The software allows you to keep thorough records and easily update the records. The service has been excellent
Cons
Using the email is cumbersome but efficient. It makes bulk emailing easier.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EasyHOA is a great product
Reviewed on 2024/02/18
Pros
The app was easy to set up. EasyHOA assisted inthe entire set up.
Cons
Inability to draft print correspondence.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very pleased with EasyHOA
Reviewed on 2024/03/07
Pros
Easy transition from our last local property management company. Easy set up and great customer support.
Cons
They are still a relatively new company so there are some functions that are still being developed. However, they are always listening to our ideas and needs and are working to fill those needs.