VISULOX Reviews

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25 Reviews
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Holistic secure access
Reviewed on 2022/10/19
Pros
Visulox allows us to provide holistic external access with comprehensive monitoring while tracking all activities performed.
Cons
The visuolox configuration requires a certain leadtime in order to adapt the settings to the underlying business processes but this will be also the case for most other applications which are highly customizable. So this is not really a disadvantage.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Software
Reviewed on 2024/11/04
Great product overall - the implementation process with the support engineers was very quick and...
Great product overall - the implementation process with the support engineers was very quick and simple. They've sized the application perfectly for our enviornment and we are satisfied with the increased productivity compared to "before Visulox".
There are still a couple of requested features in work, we requested for overall impreovement - Amitego was very attentive when we requested those and we can't wait to have those also onboard.
Pros
It works - the product is very user and admin friedly.
The implementation of automation processes is a great possibilty to enhance the effectivity of the product and causes less manual doings within the software.
Cons
The password self-service function is buggy in our enviornment.. a fix is in work but not there yet.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cyta Remote Access
Reviewed on 2022/06/02
Pros
Platform independent and up to a degree a clientless approach.
Cons
Rather complex configurations and limitations on the various access methods.
Response from amitego
We are happy to provide a valuable service to you!
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Collaboration and secure file sharing for us and our manufacturers
Reviewed on 2022/09/22
Pros
We use visulox from everywhere. As we are a completely remote organization, all of our employees as well as our third party partner have secure and centralized access to work together. For us its all about compliance and robust documentation who did what where and when. MFA is crucial for us working from remote
Cons
GUI could be more modern but it´s okay and very efficient to work with
Alternatives Considered
Heimdal Remote DesktopReasons for Choosing VISULOX
We are away from cyberark as the support was not there for us. VISULOX is also much more cost-sensitive for us during operation.Reasons for Switching to VISULOX
pricing and availibilty of concurrent user licensing- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyReviewforVisulox
Reviewed on 2024/10/30
I was the Admin in my Company and I think it is a great Piece of Software. It was allways intresstin...
I was the Admin in my Company and I think it is a great Piece of Software. It was allways intressting to work with
Pros
first of all: it works
and the support is great if you have an issue
Cons
don't have anything to complain. We got great support and Visulox and if we had outage it was fixed realy fast. There was an longerlasting problem once, with the Gateway, which had to be restarted everytime that occured, but this was just once a problem for customers, after we knew the workarround nobody did recocgnice it anymore (at it is ~5 years ago) So everything is running fine.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Third party access platform
Reviewed on 2022/11/24
Pros
excellent MFA integration with multiple options.Outstanding vednor support
Cons
GUI could be more modern, but amitego told me that this will be done in early 2023
Response from amitego
Thank you! Currently we are working under pressure to modernize UX - Be excited!
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long Time Corporate Visulox Fan
Reviewed on 2022/05/12
We are a 10+ year customer and can say we receive top notch support for a solid product that meets...
We are a 10+ year customer and can say we receive top notch support for a solid product that meets our most complex customer support requirements.
Pros
We use Visulox as a gateway to secure our customer support environment; where we securely connect to our customers to support our product implementations. Visulox provides a secure method with key and video logging to meet the most strenuous security & audit criteria. Support is prompt and attune to our environment, which expedites rare but inevitable updates.
Cons
Installation and configuration options can be complex but is also expected in modern complex environments. This is not a knock on the product in any way but leads me to recommend professional services to get it setup to best practice and caused me to offer only 4 stars in some categories of my review.
- Industry: Public Relations & Communications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PAM for external users
Reviewed on 2022/11/24
amitego support is brilliant
amitego support is brilliant
Pros
We are using VISULOX in terms of remote support for vendors, maintaining our interal infrastructure, baiscally remote support for WIN and linux servers and VISULOX is perfect for having reliable performance records
Cons
User experience sometimes is a bit bumpy
Response from amitego
Thank you - we appreciate your honest feedback!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Remote Access Portal for external vendors
Reviewed on 2022/10/14
- VISULOX is our single gate to provide access to our infrastructure and eliminates many pain...
- VISULOX is our single gate to provide access to our infrastructure and eliminates many pain although sometimes verndors want to bring their own solution, but amitego gets this covered every time
Pros
- easy deployment
- outstanding support
- licensingmodel
Cons
- I don´t really have anything. can´t hear any complaints form staff
Response from amitego
thank you Jacques! We appreciate honest feedback from your team!
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless and fast implementation into the company's infrastructure. Simple to use.
Reviewed on 2022/07/05
Daily access to customer's networks for administration and support issues.
Daily access to customer's networks for administration and support issues.
Pros
Full integratable with other products and apps.
Using of existing authentication mechanisms.
Convenient in daily using.
Cons
The product fulfills all our needs currently.
Response from amitego
Thank you" It is worth a lot to us to work together with you
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good and secure software for remote vendor access
Reviewed on 2022/10/19
Very fast and extensive support. Always friendly and solution oriented
Very fast and extensive support. Always friendly and solution oriented
Pros
We are in close contact with the Vendor and can actively participate in the development. Customers' wishes are taken into account in a timely manner.
Cons
The is currently nothing i can say.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
my Review
Reviewed on 2022/12/20
Pros
Great functions, easy to use, good for our business
Cons
it isn´t cloud ready ,yet, because, we want to migrate to the cloud
Response from amitego
Thank you!
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Remote Access
Reviewed on 2023/01/12
Very stable solution and excellent support and flexibility
Very stable solution and excellent support and flexibility
Pros
Secure and easy to use SW.Excellent support and flexibility.
Cons
Not a commonly used and known SW so difficult to introduce in companies already having Citrix based solutions.
Response from amitego
Thank you! We apreaciate your feedback and are already working on our brand awareness.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Remote Privileged Access Management aus Deutschland
Reviewed on 2024/10/08
VISULOX ist unser zentrales Eingangstor für alle externen Nutzer und macht unsere Infrstruktur von...
VISULOX ist unser zentrales Eingangstor für alle externen Nutzer und macht unsere Infrstruktur von außen verfügbar.
Pros
ausgezeichneter Support durch den Helpdesk. VISULOX läuft einwandfrei und wird stetig mit Updates versorgt. Jeder Use case kann abgebildet werden. Sehr guter Just in Time Access
Cons
Teilweise komplizierte GUI aber im Nachhinein macht diese Sinn.
- Industry: Farming
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
VISULOX complicato
Reviewed on 2023/11/02
Nel complesso una buon software, da semplicare e troppo confusionario necessita di aggiornamenti
Nel complesso una buon software, da semplicare e troppo confusionario necessita di aggiornamenti
Pros
Ha un buon controllo su tutte le risorse aziendali, aiutando a semplificare i progetti, e avere sicurezza all'interno della stessa
Cons
Non mi piace la complessità delle verifiche, troppo complicate e confusionario
Response from amitego
Vielen Dank für die Bewertung. Leider gibt es keine VISULOX Installation in Italien mit den angegebenen Kriterien. Melden Sie sich bitte direkt bei uns - wir würden gerne erfahren wie und wo Sie VISULOX getestet haben um zu diesem Ergebnis zu kommen.
Mit vielen Grüßen,
Team amitego!
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple de implementar, inicio de zero trust
Reviewed on 2022/05/12
Visulox nos resolvió el tema de uso de conexiones remotas por escritorio para actividades en...
Visulox nos resolvió el tema de uso de conexiones remotas por escritorio para actividades en servidores, dejando evidencia de la actividad realizada por el usuario, a que horas inicio, finalización entre otros, asimismo quito la complejidad de creación de usuarios individuales y aseguro que ningún usuario tenga conocimiento de contraseñas privilegiadas.
Pros
Visulox nos ayudó a monitoreo de actividades del personal sobre diversos servidores, elimino la necesidad de tener un usuario privilegiado de uso multiple y sin tener evidencias de las actividades realizadas, dejando un esquema de control y chequeo visible y auditable.
Cons
El portal externo es complejo de configurar en el sentido de tener que eliminar información para que no sea detectable de primera instancia la solución utilizada, esto por recomendaciones de seguridad de la información.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zufriedener Anwender seit mehren Jahren
Reviewed on 2022/05/18
Für mich löst es das Problem, das ich sicheren Zugang zu allen Anwendungen und Daten meines...
Für mich löst es das Problem, das ich sicheren Zugang zu allen Anwendungen und Daten meines Unternehmens bekomme. Auch wenn ich einen mir unbekannten Arbeitsplatz oder Netzzugang nutze.
Pros
Zugang im Büro und von Home office ohne zweiten Faktor aber Zugang über öffentlichen Netzen mit Zweifaktor ist für meine tägliches arbeiten super. Keine unnötigen Anmeldeschritte und trotzdem sicher.
Cons
Das Design ist funktional aber nicht unbedingt State-of-the-Art.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Visulox
Reviewed on 2022/05/18
en términos generales, me parece una muy buena herramienta.
en términos generales, me parece una muy buena herramienta.
Pros
El software es bastante fácil de utilizar, en cuestión de funciones me gusta mucho la posibilidad de tener un registro de las acciones de los usuarios sobre servidores y la facilidad con que se pueden registrar credenciales para que los usuarios puedan acceder a equipos remotos sin tener que conocerlas, el soporte es uno de sus puntos fuertes.
Cons
En realidad veo difícil encontrar algo malo, en realidad cada una de las funciones que hemos necesitado, las hemos podido usar.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Muy eficiente
Reviewed on 2022/05/11
Muy buena, me ha ayudado mucho en este tiempo de pandemia para el teletrabajo de mis usuarios
Muy buena, me ha ayudado mucho en este tiempo de pandemia para el teletrabajo de mis usuarios
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Einfacher Zugriff auf Server von überall
Reviewed on 2022/05/30
VISULOX funktioniert einwandfrei und der IT-Support ist im Fall der Fälle persönlich außerordentlich...
VISULOX funktioniert einwandfrei und der IT-Support ist im Fall der Fälle persönlich außerordentlich gut zu erreichen und hilft auch mal links und rechts aus, wenn Probleme nicht direkt mit VISULOX zusammenhängen
Pros
VISULOX nutze ich persönlich um meinen unterschiedlichen Kunden eine gemeinsame Plattform zu bieten, damit diese sicher auf unsere gemeinsame Arbeit zugreifen können. Egal ob über das MacBook, Handy oder Tablet - Ich habe jederzeit alles dabei. Dazu funktioniert der zweite Faktor für meinen Login mit dem Google Authenticator reibungslos
Cons
Die grafische Oberfläche könnte teilweise ein wenig moderner sein
Response from amitego
appreciate it!
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Es un producto eficiente y con calidad, apoya en la gestión de seguridad de usuarios
Reviewed on 2022/05/11
Permite gestionar el tema de seguridad de la información, por medio de control de acceso privilegiad...
Permite gestionar el tema de seguridad de la información, por medio de control de acceso privilegiado de usuarios a las distintas infraestructuras, poseyendo una administración centralizada.
Pros
La grabación de las sesiones remotas, la transferencia controlada de archivos y la seguridad para el soporte remoto de los proveedores.
Cons
La Administración de los usuarios y aplicaciones, y la definición de roles para cada aplicación.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sicherheit an erster Stelle
Reviewed on 2022/06/13
Die Umsetzug der ISO 27001 wird auch für große Infrastrukturen wesentlich unterstützt.
Die Umsetzug der ISO 27001 wird auch für große Infrastrukturen wesentlich unterstützt.
Pros
Der sichere Zugriff auf IT-Infrastrukturen kann sehr transparent abgebildet werden.
Das System läuft stabil, auch bei einer Belastung von über 1000 Benutzern.
Cons
Die GUI könnte moderner gestalltet sein.
Response from amitego
Thank you! In fact, we are currently working on our new look and feel - be curious!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Teil einer Sicherheitslösung
Reviewed on 2022/05/12
Erstellen einer sicheren und überprüfbaren Sicherheitsumgebung
Erstellen einer sicheren und überprüfbaren Sicherheitsumgebung
Pros
Die Firma geht auf Kundenwünsche ein. Ist flexibel und hilfsbereit. Ich kenne kein anderes Produkt, welches unsere Befürfnisse in dieser Weise abdeckt.
Cons
Wirkliche Nachteile sind keine bekannt. Ist wahrscheinlich abhängig vom Einsatzzweck
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Endlich wieder ruhig schlafen ....
Reviewed on 2022/05/11
Egal ob Mitarbeiter aus dem Homeoffice oder Dienstleister, die remote Support anbieten. Wir wissen...
Egal ob Mitarbeiter aus dem Homeoffice oder Dienstleister, die remote Support anbieten. Wir wissen immer, wer wann was gemacht hat.
Pros
Dass wir endlich die Gewissheit haben, dass externe Dienstleister nie "unbeobachtet" sind.
Cons
Zu Beginn sehr schwer einzurichten. Aber da ist die Unterstützung durch die amitego super.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MAyor Seguridad
Reviewed on 2022/05/11
Mas que todo es una experiencia comercial . Muy buen soporte comercial para ofrecer estas soluciones...
Mas que todo es una experiencia comercial . Muy buen soporte comercial para ofrecer estas soluciones.
Pros
Brindar mayor seguridad a la plataforma tecnológica de nuestros clientes.
Cons
No he tenido una mala experiencia con esta marca...