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IG CloudOps Reviews

IG CloudOps

4.9 (7)
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Cloud management software for AWS and Azure

Overall rating

4.9 /5
(7)
Value for Money
5/5
Features
4.9/5
Ease of Use
4.9/5
Customer Support
5/5
100%
recommended this app
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7 Reviews

James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifying Cloud Management and Reducing Costs

Reviewed on 2022/05/16

Like many companies we were running services across different cloud platforms and lacked information...

Like many companies we were running services across different cloud platforms and lacked information about utilisation and did not have clarity about what we were paying for vs what we were using. The initial onboarding process was painless and we were quickly up and running. The support we received was excellent from the team and we have since been able to improve the efficiency of our deployment, rationalising some services and measurably reducing our costs as a result.

Pros

The bottom line impact of using CloudOps Active Management Solution - CAMS - has been that we have been able to reduce our monthly spend while also having much greater granularity about how our cloud deployment is managed including detailed performance reviews of what our usage vs capacity which has helped us to make good decisions about usage.

Cons

We had some initial challenges in incorporating the reports from CAMS into our existing BI dashboards, but these were quickly resolved and have had no issues since.

Alternatives Considered

Microsoft Azure

Reasons for Switching to IG CloudOps

The native monitoring and measurement tools offered by Microsoft were not as comprehensive or user friendly as the CAMS alternative, and we wanted the benefit of an impartial management tool to have confidence in realising cost savings.

Response from igroup

I hope the API updates have taken you forward. Thank you J.

Gary
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Friendly, Honest and Efficient Company to deal with

Reviewed on 2022/06/08

The whole experience has been great and we have dealt with [SENSITIVE CONTENT] from day 1, without...

The whole experience has been great and we have dealt with [SENSITIVE CONTENT] from day 1, without being passed to various account managers which is also something we really value.

Pros

We went to market with the aim of finding 3 vendors to submit their pricing to us as we sought to move away from a provider that had gradully gone downhill over the previous 18 months. CAMS were obviously keen from day one but they never shased or hassled and when we explaine our time frames for a decision they were relaxed and sat back allowing us the right space to consider our next moves.

When we further engaged they happily provided the details of a company that had undergone a similar process to ourselves and this proved very reassuring.. We made the decision to migrate to CAMS and 6 months done the line its looking to be the correct decision. We are very happy with the service and support (although we rarely need it) is excellent when we have had to use it.

They undertook a thorough review of our structural set up and identified over £300 of savings on our monthly bill which has been good as well.

Cons

I dont have anything negative to add, they tick all our boxes

Response from igroup

Thank you Gary. Your team is great to work with.

Tim
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Cloud Management Solution

Reviewed on 2022/05/18

Saves time and keeps us aware of whats going on, easy to manage our solution.

Saves time and keeps us aware of whats going on, easy to manage our solution.

Pros

Value for money along with the functionality, does everything we need and more.

Cons

UI could be improved but not a show stopper and is functional.

Response from igroup

Thanks for the feedback. We have a new upgraded UI getting rolled out in July 21. It takes on board some of the comments we discussed offline. I think everyone will be impressed. Steve

Rob
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using CloudOps Active Management

Reviewed on 2022/05/16

Significant cost savings as well as seen a reduction in management time

Significant cost savings as well as seen a reduction in management time

Pros

The process to deploy was really easy as it just bolted on to our existing infrastructure and meant that we didn't have to port all our websites across.

Cons

Nothing really missing or bad about CAMS - so many features mean that we are still learning what it can do for us and the benefits it gives our clients

Response from igroup

Thanks Rob.

Thomas
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 2022/05/05

Pros

Very well designed and easy to use, central place to get a good snapshot over business critical metrics

Cons

Would be great to perhaps show error logs of all machines in one place

Response from igroup

Thank you Tom, you have been a great customer. Home to see you again in Bedford soon! Steve

Keith
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product - quality support and real value-for-money

Reviewed on 2022/06/15

CAMS and iGroup have been fantastic. The overall package is really excellent value-for-money to us....

CAMS and iGroup have been fantastic. The overall package is really excellent value-for-money to us. They are a solid business partner and would highly recommend them to anyone wanting a reliable and effective cloud management partner.

Pros

Effective in cost management
Support services are second to none
Setup was awesome - efficient and spot-on in identifying and fixing pre-existing issues.

Cons

None. So far we are extremely happy with it. Wish we new about them sooner.

Response from igroup

Thanks Keith. Good to have you and the team onboard. I am glad we got you results so fast and you put your trust in CAMS.

Adrian
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

igroup cloud ops review

Reviewed on 2022/05/16

Very pleased, with the product and the service

Very pleased, with the product and the service

Pros

The infrastructure was clean, extremely user friendly and easy to follow, enabling important business decisions to be made quickly

Cons

No real cons, it does what i what i requested

Response from igroup

thx