---
description: Learn how Motadata ServiceOps can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Motadata ServiceOps Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Motadata ServiceOps](/software/2058146/motadata-serviceops)

# Motadata ServiceOps

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> Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.
> 
> Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Motadata ServiceOps

 Quick access to internal services by the employees.
 Improves productivity across the enterprise.
 Reduce MTTR using end-to-end Automation in a multivendor ecosystem. 
 Efficiently manage the end-to-end lifecycle of assets centrally.
 Reduce cost by optimizing Software license management.
 Perform new patch deployment across a network at scale.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 50 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motadata
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Please contact Motadata for details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand

## Features

- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Approval Workflow
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Catalog Management
- Change Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software)
- [Change Management Software](https://www.getapp.za.com/directory/971/change-management/software)
- [Asset Tracking Software](https://www.getapp.za.com/directory/1021/asset-tracking/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [CMDB Software](https://www.getapp.za.com/directory/1141/cmdb/software)

## Alternatives

1. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [Atera](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (446 reviews)
3. [ACMP Suite](https://www.getapp.za.com/software/2076685/acmp-suite) — 4.5/5 (173 reviews)
4. [Wasp Asset](https://www.getapp.za.com/software/104423/assetcloud) — 4.5/5 (376 reviews)
5. [IT Glue](https://www.getapp.za.com/software/113707/itglue) — 4.6/5 (331 reviews)

## Reviews

### "Ease of access and superb end connectivity" — 5.0/5

> **Verified Reviewer** | *08 March 2018*
> 
> **Pros**: User interface is excellent The team is really nice which helps us in a product demo.SOW and SOP provided by the team is well planned.The installation time and the lead time is very less. The product is flawless.Detailed design.The sales team, as well as the implementation team, is very polite and helpful

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### "Yaskawa Motodata Service Ops" — 5.0/5

> **Sreekanth** | *18 July 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: their excellent support and knowledge sharing of every option.
> 
> **Cons**: their excellent support and knowledge sharing of every options.
> 
> I am very much happy with their service and support level. presales and technical department are very much supportive.

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### "Branding & Marketing of the product much needed." — 3.0/5

> **Kuldeep Singh** | *13 March 2018* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use i.e. having single dashboard to monitor network \& logs, best part is having virtual appliance.
> 
> **Cons**: Still more features needed like in depth integration \& plugins with Active Directory \& Hybrid environment.

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### "Motadata Review" — 5.0/5

> **Amol** | *02 August 2024* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: Customization and tracking is very nice.
> 
> **Cons**: Application categorization is bit difficult.

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### "Good Product" — 5.0/5

> **Narayan** | *21 June 2024* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Its very flexible to setup as per requirement.
> 
> **Cons**: Asset Management module. difficult to upload
> 
> very good. we can recomand the same to other

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2058146/motadata-serviceops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/motadata-serviceops/> |
| en-AE | <https://www.getapp.ae/software/2058146/motadata-serviceops> |
| en-AU | <https://www.getapp.com.au/software/2058146/motadata-serviceops> |
| en-CA | <https://www.getapp.ca/software/2058146/motadata-serviceops> |
| en-GB | <https://www.getapp.co.uk/software/2058146/motadata-serviceops> |
| en-IE | <https://www.getapp.ie/software/2058146/motadata-serviceops> |
| en-NZ | <https://www.getapp.co.nz/software/2058146/motadata-serviceops> |
| en-SG | <https://www.getapp.sg/software/2058146/motadata-serviceops> |
| en-ZA | <https://www.getapp.za.com/software/2058146/motadata-serviceops> |

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