KYC Portal

4.7 (16)
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Client lifecycle management solution

Overall rating

4.7 /5
(16)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.7/5

100%
recommended this app
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16 Reviews

George
George
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

KYC Portal Review

Reviewed on 2024/05/07

Pros

The flexibility it offers. The system is intelligently designed for users to implement according to their needs.

Cons

A little bit overwhelming to set up but that also shows how thorough the system is.

Response from Finopz

Many thanks for your positive review!

Sohail
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Relationship officer

Reviewed on 2024/02/18

Overall experience is good .
Customer support always there

Overall experience is good .
Customer support always there

Pros

It's user friendly and very fast customer support.
Interface is very easy to use

Cons

It's very secured and user friendly system

Neville
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Reliable Management Platform

Reviewed on 2020/06/04

Pros

Integrated with our registration system and also with screening services.

Cons

More functions are required.
Could be more user friendly.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ever best due diligence& KYC portal I have every seen so far

Reviewed on 2022/06/26

This platform can be do the due diligence as well as AML by very easily , it has easy manage...

This platform can be do the due diligence as well as AML by very easily , it has easy manage programmed portal which is very user friendly. This was helped to do automatic risk assessment and also have feacher and records about communicate customer though it so those are all save and stored in there as per the audit or compliance basis

Pros

Automated Workflow engine , this the greatest function i have ever seen ,
Using this tool we can design our won workflow that who to flow the process as we need , the entire due diligence and the operational aspect can be define through it by using operational users as well And also it has all in one dashboard which is very graphical that show's eye caching grasps

Cons

All the fetches are need to be buy separately , i hope if its can provide some more for the bundle that would be great,

Kathrine
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Risk Analyses Heaven

Reviewed on 2021/11/12

Allows me full management of Clients and Suppliers KYC and Risk giving throughout in-depth reporting

Allows me full management of Clients and Suppliers KYC and Risk giving throughout in-depth reporting

Pros

The ability to profile and risk analyse from start to finish, with the flexibility to change our risk rating as our business changes

Cons

That I could have more time to configure more things! The software is adaptive and I just want more time to release more potential that I know it has.

Response from Finopz

Thank you so much for your positive feedback Kathrine, and for being such a valued KYC Portal client!

Anna
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good help to MLRO

Reviewed on 2021/07/21

Overall positive

Overall positive

Pros

Good software with extensive options and frequent updates that makes life of AML department easier. It is sufficiently user friendly, and one does not to be an IT specialist to use it. Very good after sale support from the team is provided.

Cons

The biggest drawback for me is that there is no proper manual how to use it available, and when it come to doing some re-setting or new setting it is not very easy to handle.

Response from Finopz

Hi Anna, many thanks for your review! Re KYCP's instruction manual, we do have an online training library which we will reset your access to. Also, please remember that our CRM Team are always available for guidance and support for any issues you may have.

John
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best AML Software on the market

Reviewed on 2020/04/02

Since we have KYCP in place and all our AML/KYC onboarding procedures are now paperless and...

Since we have KYCP in place and all our AML/KYC onboarding procedures are now paperless and approval process is digital, we can easily work remotely from anywhere whilst ensuring the best quality within the onboarding process of customers.

Pros

The software is flexible enough to make it cater for your own requirements. It can be used to ensure your internal policies and procedures are updated and internal controls are in place.

Cons

It takes a lot of work to configure the software to meet your specific needs. Certain areas, due to flexibility, provide a back-door/weakness that can damage current data by mistake. Especially when the user can have the ability to over-write current / existing data with new one. This should be a specific right given to users not automatically given, as a user (especially new ones) may overwrite good data with bad data by mistake. Furthermore, status changes should be found in a separate notepad (not the main one mixed with all other changes)

Omolara
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

kyc portal review

Reviewed on 2022/02/16

Pros

i like the options it gives me to either approve or reject a kyc

Cons

once you reject a kyc information, the customer would not be able to fill a fresh one, except you delete the rejected one.

Response from Finopz

Dear Omolara, many thanks for your feedback and much appreciated.

Regarding your comment under the CON section, this is based on how you want to setup KYCP you can change that aspect of being able to edit the same application if it was rejected, based on configuration of status.

Kindly create a ticket on your JIRA board for further assistance on this.

Thank you,
Nickii

Tori
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complex global implementation

Reviewed on 2022/04/26

The support we have received from the entire team has been amazing. From consult to configuration...

The support we have received from the entire team has been amazing. From consult to configuration to implementation, all KYCP team members have acted as partners and have been genuinely interested in helping us achieve our business and technology goals.

Pros

Flexibility to customize programmes to support different jurisdictional requirements. Ability to integrate with 3rd party software, and ability to customize risk ratings.

Cons

There were a few reporting features we wanted that required customization.

Response from Finopz

Many thanks Tori, we appreciate your great feedback and are very pleased to hear that you are happy with the overall product and service that we offer!

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The software that was, is and will always be a step ahead of your requirements

Reviewed on 2020/06/15

Very positive experience.

Very positive experience.

Pros

The fact that it has all the features you can wish to have.

Cons

The access rights are very good and granular which in turn make their allocation delicate and complex.

Alternatives Considered

Quantios 5Series

Reasons for Switching to KYC Portal

The extent of features.
Adrian
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of KYC Portal

Reviewed on 2020/06/08

Pros

the number of features, its customisability and the ease to follow up on AML dealines

Cons

since we were involved from day 1, we had to go back to applications created to update new tabs / features

Anton
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ADD Review

Reviewed on 2020/03/24

Pros

The system took into account all out risks and ensures that everything is captured.

Cons

Took sometime to set up however it was mainly our fault as well but sometime needs to be dedicated to the set up.

Hassita
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great

Reviewed on 2022/05/09

Going well

Going well

Pros

Automated risk, API integration with other software, biometric facial recognition

Cons

Bank monitoring to identify unusual pattern of activities/high value transactions

Response from Finopz

Dear Hassita, many thanks for your review, we greatly appreciate your feedback.

Regarding your comment on bank monitoring, you can integrate KYC Portal with a Transaction Monitoring tool with all the AML rules and triggers which you define. It will then alert you in real time and flags them against applications within KYCP.

Please do get in touch, if you would like to discuss further.

Thanks,
Nickii

Ryan
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Effective Product

Reviewed on 2020/06/05

Overall, my experience is great. It exceeds requirements in many areas and is quite a comprehensive...

Overall, my experience is great. It exceeds requirements in many areas and is quite a comprehensive product.

Pros

The product has a lot of features that are useful for managing a compliance program; inclusive of onboarding.

Integration was straight forward.

Cons

Would have liked if the software enabled users to customise look and feel, particularly for front end use.

Lack of custom report functionality, to date.

Alternatives Considered

KYC-Chain
Gabor
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Review

Reviewed on 2020/03/27

PEP & Sanctions check, adverse media check

PEP & Sanctions check, adverse media check

Pros

It help us identify PEPs and Sqanctioned persons and also any person appeared in adverse media

Cons

The tool itself is mostly for financial institutions, not for gaming companies

Response from Finopz

Gabor many thanks for your positive review and comments. Please fee free to contact us should you want to see more case studies on how KYCP is helping within the gaming industry both for real time player due diligence as well as B2B relationships.

Beverly
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Go-to KYC Solution

Reviewed on 2020/05/25

Pros

KYCP is adaptable to your needs - its versatility is definitely one of its best features since it truly provides the user with a tailor-made product.

Cons

Since it is a tailor-made solution, adaptation to your model takes a long time.