TurboRater Reviews

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141 Reviews
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best choice of rater for my agency
Reviewed on 2020/06/05
For the last 15 years+ I have used a competitor rater when I was introduced to Turborater, I like...
For the last 15 years+ I have used a competitor rater when I was introduced to Turborater, I like that its all on 1 single page and user friendly and I can customize to fit our needs. I actually left the rater and management system for about a month or 2 biggest mistake, I am so glad they took me back.
Pros
I like that everything is in 1 single page, as opposed to other Softwares I have used having to continue and save to move on to the next tab.....Easy to find clients.
Cons
Price, I have it bundled with my agency management.....I would like the price to cater to my small agency.
I would like to see a more accurate violation to choose from.
Response from Zywave
Hi Sabrina,
We appreciate your review of TurboRater. Your feedback is very important to us.
Can you provide some additional suggestions on violations? We would like to share these with our product team as soon as possible.
Thank you again for your feedback. We cannot improve without it!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rating system to improve ease of doing business
Reviewed on 2020/06/09
Have used the TurboRater for over 20 years. So many improvements have been made since the first...
Have used the TurboRater for over 20 years. So many improvements have been made since the first time I used the product. Service has always been good.
Pros
Rating system has many options and features. Post Office data base helps addresses be accurate.
Cons
Sometimes it is not always accurate. Companies don't seem to be consistent in their rating requirements and what they will insure. The note option is only accessible on the first page if you want to edit. Can't change the effective date unless you go back to the first screen or two screens back from the rating page. Would be nice if you could copy a quote to make changes but not change the original quote.
Response from Zywave
Hi Peggy,
We appreciate your review of TurboRater. Your feedback is very important to us.
Please know that if you ever feel that there is a rate discrepancy, we'd be happy to research that for you. Thank you for your other suggestions. I've passed them along to our product team.
Would you like a member of our team to reach out?
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
ACCUAGENCY / ITC TURBO RATER
Reviewed on 2020/05/29
SEEMS TO BE A LOT OF STEPS TO GET THE FINAL QUOTE.
SEEMS TO BE A LOT OF STEPS TO GET THE FINAL QUOTE.
Pros
IT WAS NOT TO HARD TO GET USE TO USING IT
Cons
NOT ABLE TO TRANSFER ATTACHMENTS FROM ONE FILE TO THE RENEWAL QUOTE. THIS IS VERY TIME CONSUMING AND INEFFECTIVE TO HAVE TO SAVE EACH DOC AGAIN TO DOWNLOAD INTO THE RENEWAL QUOTE. WE HAVE TALKED TO AT LEAST 10 PEOPLE TO SEE IF THIS CAN BE DONE AND WAS TOLD THAT IT WILL BE LOOKED INTO BUT NOTHING DONE YET. ALSO THERE IS NO PLACE IN ACCUAGENCY TO PUT IF THE INSURED IS A HOMEOWNER, WE HAVE TO WAIT UNTIL WE TRANSFER TO TURBO RATER.
Response from Zywave
Hi Darlene,
Thank you for your review of TurboRater. Your feedback is very important to us.
We see that you have completed your transfer to TurboRater. We can assure you that your suggestion has been passed along to our product team.
Would you like a technical support representative to reach out to discuss these concerns further?
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We've used it for years
Reviewed on 2020/05/28
It's been a good product - we've been using it for a long long time. I actually have nothing to...
It's been a good product - we've been using it for a long long time. I actually have nothing to compare it to, as we've never used another comparative rater!
Pros
TurboRater has companies that weren't available with other comparative raters. We do a lot of non-standard auto so they've been good with those carriers.
It's pretty simple to get thru.
Cons
I wish there was more functionality to work between this product and my agency management system. We have some... but I wish there were more.
Overall it works well. There are some glitches in when it shows if credit was run, but once you learn what they are you get used to it.
Response from Zywave
Hi Kim,
Thank you for your review of TurboRater and trusting us with your comparative rater. Your feedback is very important to us.
We are releasing a new two-way bridge between your management system and TurboRater that should help with these issues. If you have any further questions or concerns, please let me know.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tom Rich
Reviewed on 2020/06/09
I'm ok with it
I'm ok with it
Pros
The product is easy to use and after several years of using ITC we are comfortable with it
Cons
We still have to bridge to the company's to get the right price due to POS and the rates for the most part are wrong until POS is ran.
Response from Zywave
Hi Tom,
We appreciate your review of TurboRater. Your feedback is very important to us.
We would love the opportunity to help you with any questions or concerns you may have. There may be additional underwriting that applies after the bridge that may not be applied in the rater. However, if you feel that there is a rate discrepancy, we can research that for you.
Would you like a member of our team to reach out?
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
HELPFUL BUT STILL INACCURATE
Reviewed on 2020/05/28
Even with the inaccuracies, it still allows me to rank companies on most risks.
Even with the inaccuracies, it still allows me to rank companies on most risks.
Pros
Easy to use and fast. Can access most carriers.
Cons
The accuracy of the quotes is horrible. Progressive, Nat General, Trexis, The General, & Dairyland are all inaccurate and require that you bridge to the quote for the actual rate. Would not be prudent to put the ITC rater on my website to allow customers to rate and purchase coverage.
Alternatives Considered
EZLynxResponse from Zywave
Hi Tracy,
Thank you for your review of TurboRater. Your feedback is very important to us.
Your feedback has been passed along to our technical support team. We would love the opportunity to do whatever we can to resolve your concerns. Would you like a technical service representative to reach out to you?
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2020/05/28
I super enjoy it! Anytime that I have had to call tech support, they are fast and super friendly.
I super enjoy it! Anytime that I have had to call tech support, they are fast and super friendly.
Pros
Very easy to use. Makes the bridging process much easier when all info can be entered into a single screen. We really enjoy that.
Cons
Occasional requirements by companies lead to ITC making us enter in more info than we want for a quote.
Response from Zywave
Hi Ronny,
We appreciate your review of TurboRater. Your feedback is very important to us.
You can turn off fields, but not fields that are required by companies to quote. This article is a great resource for more information about this topic:
https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk
If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know and I will have a member of our team reach out as soon as possible.
Thank you again for your excellent review!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Tool
Reviewed on 2020/06/05
Excellent
Excellent
Pros
Very thorough nicely implemented with knowledge for needs for a independent agent.
Cons
Rarely quote you worked on or unlock from other user would not be save again and u loose last inputs.
Response from Zywave
Hi Mike,
We appreciate your review of TurboRater. Your feedback is very important to us.
To better understand where to get started, can you provide some additional information?
Is this an existing customer, or is this a prospect that you are quoting for the first time and need to make alterations to the original information? If this is an existing customer, there is a fast re-quote screen on the comparison screen to change the coverage and select re-rate. Please provide more information, and we will have a member of our team reach out to help you resolve any questions or concerns that you have.
Thank you again for your excellent review and feedback!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service Department
Reviewed on 2020/05/28
Overall experience has been positive and productive.
Overall experience has been positive and productive.
Pros
The most impactful feature to me is the ease of customer data entry form.
Cons
What I liked least on this software is the excesive amount of information such as odometer, acv, purchase cost (companies do not ask these questions on their rater) sometimes asking too much makes customer uncomfortable and can be time consuming when customer just wants a quick quote...
Response from Zywave
Hi Dora,
Thank you for your review of TurboRater. Your feedback is very important to us.
There are some features available like quote templates, and custom fields that would help address your concerns. Would you like someone to reach out and help you set up these features?
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No Bells and Whistles
Reviewed on 2020/06/09
Overall experience has been good. I switched to save money and still do my job and that has occured.
Overall experience has been good. I switched to save money and still do my job and that has occured.
Pros
The thing I like most about this product is does the function it was intended to. It gives you an insurance rate. I've used other products which had all the bells and whistles at a much higher cost. In the end both products achieved the same result. The same end point. An insurance rate. The cost over the year was significantly less.
Cons
The only cons for this product it isn't as flexible as other products. Unnecessary functions could not be removed or changed. They however didn't effect the end result.
Response from Zywave
Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater!
Please let us know if we can do anything to help change that four star to a five star. Thank you again for your feedback.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Turbo Rater
Reviewed on 2020/05/28
It works fine most of the time but I find that about 70% of the time I quote directly from the...
It works fine most of the time but I find that about 70% of the time I quote directly from the carriers site.
Pros
The price is the reason we use turbo rater.
Cons
It is more difficult to use than most raters. Some requires fields can’t be turned off so doing a quick quote is slowed down. You have to make templates for each user with default settings. Not the easiest to set up, had to call CS. After you quote you are required to answer if the policy was bound. When it’s just a quote the only option you can select is “other”.
Response from Zywave
Hi Pedro,
Thank you for your review of TurboRater. Your feedback is very important to us.
Your suggestions have been passed on to our product team. If we can be of any further assistance, please let me know.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent program
Reviewed on 2020/06/02
Used is it for over 10 years
Used is it for over 10 years
Pros
Compares various company at the same time.
Cons
credit scoring, I wish I didn't have to bridge to get exact quote
Response from Zywave
Hi Daena,
We appreciate your review of TurboRater. Your feedback is very important to us.
Unfortunately, we can only be as accurate as the carriers allow us to be as some carriers don't want to run a credit score until after the bridge. However, if you feel that there is a rate discrepancy, please do not hesitate to let me know, and I will have our support team reach out and research this on your behalf.
Thank you for your excellent review!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Hoping for Improvement
Reviewed on 2020/06/02
Everyone has been friendly however the software could use major improvements. The IT department at...
Everyone has been friendly however the software could use major improvements. The IT department at Assurance Systems had everything very easy to use with minimal problems causing errors. Their product in general was much easier to use and figure out for agents. We are paying more now and have more problems but we are able to function. It just takes longer to get quotes done.
Pros
I like that we can rate Homeowners and Auto on the software however I have errors constantly on the software that keeps me from getting rates particularly on the Homeowners so I still
End up having to quote separately at times.
Cons
There are way too many things on it that are not necessary and the Function to pull drivers and vehicles does not always work correctly.
Response from Zywave
Hi Alyceson,
We appreciate your review of TurboRater. Your feedback is very important to us.
Are you still experiencing issues with pulling drivers and vehicles? If so, please let me know, and I will have a member of our technical support team reach out as soon as possible.
Thank you again for your feedback. We cannot improve without it. We look forward to helping out any way we can!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ITC REVIEW
Reviewed on 2020/06/05
SATISFIED
SATISFIED
Pros
USUALLY WORK ITS COME A LONG WAY... THEY HAVE MADE SO MANY UPGRADES
Cons
SOMETIMES IT DOES NOT WORK HAD TO SPEND TIME CALLING IN ON BUSY DAYS
Response from Zywave
Hi Francisca,
We appreciate your review of TurboRater. Your feedback is very important to us.
Can you provide us with some additional information about the issues you were experiencing with TurboRater? This will help me put you in touch with the right member of our team who can help resolve problems you are experiencing.
Thank you again for your review!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied with ITC Turbo Rater
Reviewed on 2020/06/09
I like this rater because is web based and I don't have to update every two weeks and never breaks...
I like this rater because is web based and I don't have to update every two weeks and never breaks down
Pros
Easy to use everywhere, I have access even if I am not in the office
Cons
Not enough companies for Home insurance
Response from Zywave
Hi Lourdes,
We appreciate your review of TurboRater. Your feedback is very important to us.
We are continually adding carriers to the system. Which carriers do you need? We will refer them to our carrier relations team. Please follow the monthly TurboRater newsletter to see all new and added carriers!
Thank you again for your review! We cannot improve without the feedback of our clients!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ITC
Reviewed on 2020/06/05
good
good
Pros
great to get multiple quotes at one time
Cons
cumbersome
hard to get from 1 screen to another to make changes
forces a lot of information to be collected to get a quick quote
Alternatives Considered
EZLynxReasons for Choosing TurboRater
accuauto soldReasons for Switching to TurboRater
cost and non-standard optionsResponse from Zywave
Hi Max,
We appreciate your review of TurboRater. Your feedback is very important to us.
You can turn off fields, but not fields that are required by companies to quote. This article is an excellent resource for more information about this topic:
https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk
If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know, and I will have a member of our team reach out as soon as possible.
Thank you again for your excellent review!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 2020/06/04
Rating with multiple insurance companies, bridging to companies programs and Agency Management
Rating with multiple insurance companies, bridging to companies programs and Agency Management
Pros
We have used ITC Turborater for 20+ years. Easy to Use, Great integration with all non-standard companies in Oklahoma.
Cons
Would be better if you could fill out just one screen for a quote, but I sure the complexities of getting rates on many companies complicate matters
Response from Zywave
Hi Lester,
Thank you for your review of TurboRater. Your feedback is very important to us.
We appreciate your suggestions on how to improve TurboRater. We have passed along your feedback to our product team. Thank you again for your feedback. We cannot improve our products without hearing from our clients.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ITC TURBORATER REVIEW
Reviewed on 2020/05/29
Pros
The software is fairly easy to use and allows quick quotes with the various insurance carriers that we do business with.
Cons
I wish there was a way to manipulate the software so that after changes are made it just corrects the existing quote at the company website instead of generating a new one.
Response from Zywave
Hi John,
We appreciate your review of TurboRater. Your feedback is very important to us.
Thank you for your great suggestions! These have been passed along to our product team. Is there anything else that I can help resolve?
Thank you again for your excellent review and feedback. We cannot improve without it.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2020/06/10
I like having/using Turbo rater, makes thing a lot faster and easier
I like having/using Turbo rater, makes thing a lot faster and easier
Pros
Easy to use, and easy to manage/edit companies
Cons
I just wish all the rates I see on the rater were more accurate and not have to bridge to each individual company to confirm the rate.
Response from Zywave
Hi Hermalinda,
We appreciate your review of TurboRater. Your feedback is very important to us.
What carriers are not showing accurately? If you feel that there is a rate discrepancy, please let me know and we can do research on your behalf.
Thank you for your great review and your valuable feedback. We cannot improve TurboRater without the feedback of our clients.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Turbo Rater Review
Reviewed on 2020/06/09
Pros
Being able to comparative shop multiple companies at one time with software that has accurate pricing allows me to work more efficiently. I also like being able to put notes in each clients quote, so that another agent in the office can easily assist the client if I am unavailable at that moment.
Cons
Least favorite is a few hidden questions, (aka: what state licensed)
Response from Zywave
Hi Libby,
We appreciate your review of TurboRater. Your feedback is very important to us.
Have you had an opportunity to speak with a member of our team about your concerns with hidden screens? Would you like a member of our team to reach out?
Thank you again for your excellent review of TurboRater!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
TurboRater Review
Reviewed on 2020/06/02
Neutral - Rater could be better having to put in less info. Liked AccuAuto MUCH MORE.
Neutral - Rater could be better having to put in less info. Liked AccuAuto MUCH MORE.
Pros
Functional, rates all companies Nice quote save feature.
Cons
Have to input more information to get a rate than any other comparative rater I've ever used before.
Response from Zywave
Hi Jeff,
We appreciate your review of TurboRater. Your feedback is very important to us.
You can turn off fields, but not fields that are required by companies to quote. This article is an excellent resource for more information about this topic:
https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk
If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know, and I will have a member of our team reach out as soon as possible.
Thank you again for your excellent review!
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Solfware!!!
Reviewed on 2020/05/28
I have an awesome experience with turborater, I can have access anywhere I would go!!
I have an awesome experience with turborater, I can have access anywhere I would go!!
Pros
This software is very easy to use and goes with me anywhere I go!
Cons
Probably to have access to more companies!
Response from Zywave
Hi Steven,
Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Be sure to check out our monthly TurboRater newsletter for updates on new carriers being added to the platform.
Please let us know if we can do anything to help!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Review?
Reviewed on 2020/05/28
Not what we expected. Feel forced into using a system that is still not working for us.
Not what we expected. Feel forced into using a system that is still not working for us.
Pros
Ummm. this is tough. The main pro is that we are used to using the agency management system.
Cons
Still cant use Turbo Rater. Does not return quotes; passwords don't work, takes too much time. Generally, we are paying extra $100+ per month just for Agency management. We have to quote everything direct through carriers. Looking to change systems as soon as possible.
Response from Zywave
Hi Connie,
Thank you for your review of TurboRater. Your feedback is very important to us.
The functionality and effectiveness of your system is very important to us. We would like to do whatever possible to earn back your trust. Your concerns have been passed on and we will be reaching out to you as soon as possible to help you get TurboRater working optimally.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TurboRater Review
Reviewed on 2020/06/09
IT is good enough for what I need
IT is good enough for what I need
Pros
Easy, Good rate, Good Support
Cons
Time to time it gets slow. It needs to be faster.
Response from Zywave
Hi Kam,
We appreciate your review of TurboRater. Your feedback is very important to us.
Can you please provide some additional information about TurboRater running slow? There could be a few different issues that are causing this. Would you like a member of our technical support team to reach out to help resolve this issue?
Thank you again for your feedback!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So glad there is a BETTER "WAY LESS EXPENSIVE" alternative to "WAY TOO EXPENSIVE" FSC!
Reviewed on 2020/06/11
Able to provide professional quotes for prospects and clients.
Able to provide professional quotes for prospects and clients.
Pros
Very comprehensive and common sense approach. Liked that you could set default to move fields than FSC to speed up the quoting process. Also liked that you could navigate directly between auto & home with one click while staying on the same client. Also like the package price combo and many more options than FSC...WAY BETTER PRODUCT FOR LESS.
Cons
Just took a little getting use to since I have been bread and raised using FSC but its' like anything, once you start to use it gets quicker and easier so not really a con just adjustment. I only had one problem so far and that was with a quote not properly saving but seems like a one time fluke.
Response from Zywave
Hi Khalik,
Thank you for your review of TurboRater. Your feedback is very important to us.
We are happy to hear that you have had a positive experience with TurboRater. Thank you again for your feedback!