BDRSuite Reviews

It was easy to setup and use. It did not take long at all for my small installation of Hyper V, Exchange and SQL. Everything seemed to be going well at first. I will say, customer support was top notch for effort. They stayed on a remote session for hours trying to fix the issues. No audio, just chat.

It didn't work. I could not back things up. Then I couldn't recover them. I had moved away from Comet due to the impending price increase. I needed backups.

I liked it's web client management interface instead of heavy software

I didn't appreciate much the backup job configuration assistant. It would better if it was in one single page

What i like most from this software is the way it collect files from more than one computer automatic after every 1 hour this software is completefully.

In this software for sure i get all the features i want for my Server backup it do all jobs of server backup.

Appears well featured, tested, and designed. I can't speak to the product's ease of use as I couldn't find any help and constantly got the rund around from support, sales, etc... wasted my time, and made me wait needlessly. A "We can't help you" would have been much preferred to empty promises, which is what I got.

Got the run around when I needed them, and constant drip campaigns following up when I didn't. It just seems they're not well organized. I didn't expect free support, and offered to pay consulting time to help me on-board the product (I'm not a professional system admin) and they insisted on free on-boarding. Ok, fine ... but then promised to meet and schedule time with someone, but never followed through. Because Vembu is not a big enough company (I like that) the downside is nobody on Upwork knows the system, so my only option was self help, or relying on them... and the later was a mess.

I like that I can back up 10 VMs with the free trial and perform restores. As a small business owner, it's hard to find software that is affordable for small environments. Once the software is installed and running, it works fairly consistently.

Their documentation needs improvement both from a base framework perspective and from a version-to-version perspective. Some of the documentation is only for the older version and references things that aren't present in the newer version. This out-of-date information is the only information available for the feature or topic.
The errors could be more informative in some instances. having to google the error because searching their KB area doesn't show any results for the error is frustrating.
I would prefer to not have to be the beta tester of the software and constantly report missing information in regards to error messages that aren't helpful or documentation that isn't for the new version.
The overall site navigation needs help.
The installation process for the agent on headless/core server OSes could use improvement. The uninstallation and reinstallation process should be smoother if you're attempting to do a repair because a version update broke something. When upgrading, sometimes the agent on the target server needs upgrading but doesn't auto upgrade and so you have to dig through older versions' documentation to find the command to uninstall and then reinstall. It should be in the upgrade notes that this upgrade may need XYZ done in case of a failed upgrade.
Restores aren't as elegant as they could be. Restoring a Domain Controller causes issues that aren't documented as possibilities. The issues aren't related to the DC, but due to the way, the restore is done.

the backup system is very friendly easy to use and it's compatible with most operating system also give you the option to take backup to AWS

Honestly speaking to my interest of business it's all good enough

This software hel me, in short time, to rebuild a data lost or vms. easy and powerful, let me the possibility to get the right protection to my company. good job

The solution it is fantastic, but havea old type interface GUI. would be fantastic improve the interface with betterr graphic, where will be improve the semplicity of use respect people that have low experience in this scenario.