myClubhouse

4.6 (69)
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Software for managing clubs, societies, and events.

Overall rating

4.6 /5
(69)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.1/5
Customer Support
4.8/5

96%
recommended this app
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69 Reviews

Raul Antonio
Raul Antonio
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The definitive tool to manage my club efficiently and without complications

Reviewed on 2023/06/30

Once set up, I was amazed at how easy it was to customize my website to my club's needs.

Once set up, I was amazed at how easy it was to customize my website to my club's needs.

Pros

I can fully customize my club website according to the needs and preferences of our organization. From member and event management to booking and payment management, everything is in one place and organized.

Cons

So far I haven't found anything I don't like about this platform. It has exceeded all my expectations and has provided all the tools I need to run my club efficiently.

Gavin
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

myClubhouse - our first year

Reviewed on 2023/02/16

We have been very impressed with myClubhouse, right from initial contact, product demo, first time...

We have been very impressed with myClubhouse, right from initial contact, product demo, first time set up from our exisiting database, then the huge range of features and fantastic customer support from [sensitive content hidden] and the team. We have reduced or eliminated most of the most onerous admin tasks, removed errors through previous cross-platform use and made it much easier for both our members and administrators to interact with the club. It might seem expensive at first, but is worth every penny - as treasurer I wouldn't want to do the job without it again.

Pros

myClubhouse has brought together our membership list, joinging & renewals, events booking, finances and website. For the first time we have one place to administer everything. Hours and hours of admin have been saved across the committee, freeing us up to spend our time developing for our membership.The features are extensive and customisable, allowing us to make everything fit our structures.

Cons

The only downside is the website has so many features it can be a bit of a steep learning curve to get started and learn how to implement what you want. The customer support is fantastic to help you though.

Response from Simmetrics

Dear Gavin,
Wow - what an terrific review - thank you! Great news that myClubhouse has had such a positive impact on your canoe club in its first year of use. We are aware that the number of features can be daunting in places, and are always grateful for any suggestions on how this can be managed (we have a few ideas up our sleeves). In the meantime, if you ever need help with anything, you know where we are.
Kind regards,
Joanne

Carol
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

The Beadnell Sailing Club

Reviewed on 2023/02/16

Whilst I look at it and use it, a lot of members don’t , because mostly people find it difficult to...

Whilst I look at it and use it, a lot of members don’t , because mostly people find it difficult to join and pay for events. I don’t find it particularly user friendly. Also the whole years events should be on the events page and they are not, so people don’t look. Sailing events are available but most people still use their handbooks! There is no way for members to communicate with each other on the website, e.g to ask for crew

Pros

It’s lay out is good. But it is not easy to add information

Cons

I find it difficult to navigate, difficult to add an event, but then I have had no practice as others have taken over the duty, so although I’m supposed to help with events I really couldn’t add anything to the website without help as it’s been so long since I was initially shown.

Andy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent platform for managing Membership and Events

Reviewed on 2023/02/07

Simply excellent, the support from the team has been fantastic and we are seeing new features being...

Simply excellent, the support from the team has been fantastic and we are seeing new features being added on a regular basis. Where we have identified issues with the software the team have been very responsive in correcting these.

Pros

As an integrated Membership and Event Management solution MyClubHouse has made a bif impact on our club. We now have the ability to ensure only current members can book onto events, as well as managing ability levels and integrated payment processing. The ability to filter data and save it as a view is also very powerful.

Cons

The subscription area of the system is highly flexible but can also be quite complex. This maybe an area that could be simplified, especially for smaller clubs that don't have such complex membership models.

Response from Simmetrics

Dear Andy,
Thank you very much for reviewing myClubhouse for your canoe club. We are glad you like it and will take on board your comments regarding simplifying subscriptions. All the best.
Kind regards,
Joanne

Rachael
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So many options to adapt and use

Reviewed on 2023/02/05

Overall, really positive experience with myClubhouse. Quick responses to queries, few running...

Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up.

Pros

The best thing about myClubhouse is that everything is in one place for our day to day club management with regards membership and training sessions. The is a lot of functionality and add on options that we probably are not making the most of what is actually available. Any issues are quickly dealt with and any queries too. [sensitive content hidden] are quick to reply and open to ideas/suggestions. I've even had Zoom meetings with [sensitive content hidden] to show me how to do various things and talk me through features. Keeping members signed in for up to 14 days has made the mobile version of the site easier to use too.Equally, there are regular feature updates and changes, usually for the better too.

Cons

As much as I love myClubhouse, it isn't always the most intuitive to use and I have learnt things through trial and error. I suspect this has more to do with the sheer amount of functionality available. I would love an app version for membership with regards them managing their own membership and ability to sign in to sessions and make payments - thats all an app version would need really (our members have mentioned this). I know the website works ok on mobiles, especially as screens get bigger but such is life!

Response from Simmetrics

Hi Rachael,
Thank you so much for taking the time to review myClubhouse for your triathlon club. We are delighted that you love it. We definitely take on board your comments regarding how intuitive it is and also hear your request for an app. We hope to bring this in soon.
Kind regards,
Joanne

Richard
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, time-saving, and comprehensive

Reviewed on 2023/02/06

It has transformed the management of all aspects of club life for the better - so much easier and...

It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators.

Pros

The membership and subscriptions management features are the most important, but the fact that we administrators, and club members, can manage all aspects of club life in one user-friendly site is invaluable.

Cons

Some of the explanations in the help boxes can be a bit wordy, but even this has improved recently.

Response from Simmetrics

Dear Richard,
Thank you for reviewing myClubhouse for your tennis club. I am delighted the system is working out so well for you. If you ever have any suggestions for improvements, please let us know.
Kind regards,
Joanne

Caroline
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Has been truly transformational

Reviewed on 2023/02/03

Excellent onboarding, configuration and ongoing support. We trialled another system before...

Excellent onboarding, configuration and ongoing support. We trialled another system before myClubhouse and myClubhouse was in a different league entirely.

Pros

I was on the verge of resigning as Membership Secretary of Ely Runners as our old clerical process was so tedious and time consuming. This software has not only streamlined my processes and cut the time I spend on admin by about 80%, the rest of the club loves it too. Members can now see training sessions, who else is signed-up, and manage their own sign ups and withdrawals. Run leaders can take the register and have instant access to in case of emergency contact details. I no longer have to log into paypal and reconcile payments.

Cons

Nothing really. It's quite complicated to get your head around at the start, but there's lots of support and once we all got into the new habits we flew with it.

Alternatives Considered

Coacha

Reasons for Switching to myClubhouse

Coacha couldn't synch with the way we run our memberships with grace periodsConnectmyclub didn't manage new member registration well

Response from Simmetrics

Dear Caroline,
Thank you so much for taking the time to write this detailed review. All the team here are delighted you are so happy with the system.
Kind regards,
Joanne

Mark
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

myclubhouse review from Malden DSME ltd

Reviewed on 2023/02/10

Regular use of the system makes people familiar with the system. and it people are emailed links /...

Regular use of the system makes people familiar with the system. and it people are emailed links / shortcuts, this can help with getting at Events / Membership / Renewals and facilities etc.. The email system and email delivery tracking is particularly well done. Some management staff at Malden still find it difficult to get to what they see as something that should be simple, for example new members details waiting for approval does not have all the information need on one screen (we dont use automatic approval)

Pros

Having a product platform myClubhouse that is managed by Simetrics, offloads the management and design of the platform, alls for regular maintenance and feature updates. This allows Malden to concentrate on managing is own 'Data' only to support its core business, in membership management, and supporting Event management to the public

Cons

At some point it can be difficult to setup the system to meet Maldens core business without the intervention of myClubhouse that is managed by Simetrics.

Response from Simmetrics

Dear Mark,
Thank you very much for taking the time to review myclubhouse for your model railway society. We are delighted our system is helping you manage your memberships and your fantastically popular public events. We appreciate sometimes there may be a few too many clicks required to get at the information you want, and we always welcome feedback and suggestions for improvements through our online support desk, as you have been doing.
It's great to hear that the email system is so appreciated.
Best wishes,
Joanne

Jason
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Membership Management tool

Reviewed on 2023/02/10

Fantastic product with great customer support. The addition of new features such as duty rota...

Fantastic product with great customer support. The addition of new features such as duty rota management is a huge benefit.

Pros

Consolidation of all membership data into a single place with the ability to collect subscriptions, register for events, and utilise the duty rota system provides a single access point for members and admin alike. The ability to consolidate users, or archive old users also allows data cleansing to maintain a good records and compliance with a GDPR process easy.

Cons

Changing the subscription methodology is quite labour intensive, but if you stick to the same approach to fees this problem probably won’t affect many users.

Response from Simmetrics

Dear Chris,
Thank you for taking to time to review myClubhouse for your sailing club. It has been a pleasure to work with you and we are glad you like the new Duty Rota feature which was suggested by and developed in conjunction with several sailing clubs. It's also great to hear you and finding it easy to manage your data and keep it GDPR compliant.
Kind regards,
Joanne

Greg
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loyal MyClubhouse User

Reviewed on 2023/02/16

Taking monies manually and reporting back on this is a thing of the past. Everything we need in a...

Taking monies manually and reporting back on this is a thing of the past. Everything we need in a subscription management system is available. The support is brilliant as well.

Pros

We used to have coaches taking money each week for training sessions. The burden on coaches that just wanted to setup their training sessions and get on it was a nightmare for them. There was also delays in funds coming into the club and a real headache for treasurer. Switching to MyClubhouse allowed us to control all payments and have money coming into the club on a regular basis making cashflow much more manageable.

Cons

Its a very robust system for our requirements so no cons for us

Response from Simmetrics

Dear Greg,
Thank you for this very motivating review! It is a delight to work with you and your youth football league and I am delighted we can take away the burden on your valuable coaches and let them get on with their training!
Kind regards,
Joanne

Neil
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyClubhouse has saved hours and hours and pounds

Reviewed on 2023/02/09

Pros

It is a highly integrated platform which offers many features that make the back-end administration of a sports club very easy indeed. From managing team selection to creating bookable resources to collecting match fees - all sewn together very nicely

Cons

Nothing to actually dislike - perhaps there is such a feature-rich environment that you can feel a little overwhelmed at times by all it can do.

Response from Simmetrics

Thank you Neil, it is a pleasure to work with you and your cricket club!
Kind regards,
Joanne

Ian
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product, backed up with the service and support

Reviewed on 2023/02/03

Replacing a legacy honegrown system that has grown up over the years was never going to be easy....

Replacing a legacy honegrown system that has grown up over the years was never going to be easy. myClubhouse, and the team behind it has made many efforts to fit our needs, and gives us new innovations that we hadn't considered as part of the releases.

Pros

As a membership management system, it's pretty good.As a core website, it's responsive and allows us to manage our content .Events and payment processing also works wellThis is backed up by excellent support and regular releases and updates.

Cons

There are some nuances and niggles, like Family management and collaboration capabilities. Ability to access data directly also frustrates me, but that's just because I prefer to see raw data!

Response from Simmetrics

Dear Ian,
Thank you for reviewing myClubhouse for your model engineers' society. It's great to hear it's working well for your memberships, payment processing and events. We are always happy to receive suggestions to improve ease of use etc. and will always keep on improving the system.
Kind regards,
Joanne

Chris
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth the investment

Reviewed on 2023/02/03

I’m happy with the product & service provided

I’m happy with the product & service provided

Pros

Having an online membership database with secure cloud storage in essential these days & voluntary organisations retaining paper based records are placing themselves of data loss & sanctions. Once the membership data has been added this system works well & hugely reduces the amount of admin time required which given that I am a volunteer is very important

Cons

It can be cumbersome when you need to amend someone’s membership category, particularly if they’re changing to a different type of group membership & perhaps that could be made easier

Response from Simmetrics

Dear Chris,
Thank you very much for reviewing myClubhouse for your cricket club, I am glad it has hugely reduced your admin time. We are always working on improvements and ease of use so we are always open to suggestions on how this could be made simpler.
Kind regards,
Joanne

Philip
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyClubhouse for Normandy CC

Reviewed on 2023/02/03

Very good, MyClubhouse have been prompt in getting back to queries and were very pro-active during...

Very good, MyClubhouse have been prompt in getting back to queries and were very pro-active during Covid in building out and asset management tool allowing us to introduce a net booking system that could be managed to ensure numbers at nets were controlled. I've been very impressed with the support given.

Pros

This software has transformed our membership fee collection. We have immediate transparency and along with the selection tool which is linked directly to a member's status we have been able to collect 99% of playing membership before the first league game of the season for the previous two seasons

Cons

The reporting tool is quite clunky and can take a bit of getting used to as it is not particularly intuitive. Assistance was required to set up the initial membership work flow process but now that it is in it works well.

Response from Simmetrics

Dear Philip,
Thank you for your detailed review. It is always a pleasure to work with you and your club. We will work on ways to simplify the reporting tool and we hope you continue to enjoy myClubhouse for many years to come!
Kind regards,
Joanne

Chris
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product with outstanding customer service

Reviewed on 2023/02/07

Pros

The software is so flexible, and myclubhouse we’re, and continue to be, so supportive in making sure we are getting the best out of the site. Even contacting me to help solve an issue I hadn’t even raised yet.

Cons

On the face of it, some of the setup can appear daunting. However this is just to allow ultimate customisation of every feature. The support, both direct and through the help pages, is great and has solved any issue we have come across.

Alternatives Considered

LoveAdmin

Response from Simmetrics

Dear Chris,
Thank you very much for taking the time to review myClubhouse for your running club. We are glad you are so happy with the system and the support. All the best,
Joanne

Nick
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good overall solution for a club of our size.

Reviewed on 2023/02/09

I was a new administrator coming in after the site being well established. A bit daunting at first...

I was a new administrator coming in after the site being well established. A bit daunting at first but bybtrial and error have managed to master most functions. A very responsive tech support from [sensitive content hidden] has been a great help. Some of the coding seems to be temperamental when setting up spaces, in particular our meet the committee page where details change. The formatting can fall apart sometimes needing to be fixed by HTML which to a non coder is daunting. Overall, great for the membership management and payment through the website plus online shop.

Pros

Membership directory, payment taking through the website with differing payment types, event diary, online shop

Cons

Interface isn’t particularly user friendly for a lot of our users. A GUI refresh would be great. Bulk operations are clunky and need refinement particularly for data cleansing to keep in compliance with GDPR

Response from Simmetrics

Dear Nick,
Thank you for reviewing myClubhouse for your running club. We are glad it is working well for you and will do our best to address the issues you have seen when editing the CMS pages ASAP. I look forward to continue working with you.
Kind regards,
Joanne

Teresa
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great system easy to use

Reviewed on 2023/02/16

Pros

Keeps our data secure, we can run various reports concerning the membership held. Our records are kept up to date. It is very easy to contact our members by email when needed at short notice to play in matches.Our members can check for rink availability and book online when previously everyone had to phone the club and we held manual paper records.

Cons

I cannot think of anything at the present time.

Response from Simmetrics

Dear Teresa,
Thank you for taking the time to review myClubhouse for your indoor bowls club. We are delighted it is working so well for you and the rink booking system is such a hit!
Kind regards,
Joanne

Ruth
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reviews

Reviewed on 2023/02/16

Nice people. Give zoom/video tuition when required. Not tried all the features as yet.

Nice people. Give zoom/video tuition when required. Not tried all the features as yet.

Pros

Keeps the database of the membership and allows payments for products and discounts.

Cons

Tricky at times. A few bugs to begin with, and some still being sorted out. Do not like the 'help/support'. Only done by filling a repetitive form and waiting for a reply. Sometimes you just need a quick phone call which would speed up the process as it stops workflow.

Response from Simmetrics

Dear Ruth,
Thank you so much for taking the time to reivew myClubhouse for your American quarter horse association. I am sorry you are not keen on our third-party service desk system. Unfortunately we don't currently have the resources to operate a dedicated support line but we do get fantastic feedback on both the timeliness and helpfulness of our support team's replies, so I hope that it is still a good option. As you say, we will always arrange calls or video tutorials where necessary and it was largely thanks to your feeback that we were able to improve our user guides and introduce some video tutorials on the CMS module. It is early days so I hope you get the chance to try some more of the feautres soon. We would also love to hear what your members think of our system.
Kind regards,
Joanne

David
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MYC helped us increase cash flow & reduce admin

Reviewed on 2023/02/10

It used to take us weeks of often stressful admin time (& money) to run our annual membership round...

It used to take us weeks of often stressful admin time (& money) to run our annual membership round but with MYC we have achieved record revenue income in a much shorter timeframe. Their customer help desk is first class.

Pros

It offers great flexibility that feels as if the software was designed specifically for my Club. Suggestions for additional functionality are gladly received by the developers.

Cons

Nothing really to add here. For a cricket club like ours all the core functionality is present and new versions and improved productivity tools and approaches are released frequently. Integration with our other processes was fairly seamless.

Response from Simmetrics

Dear David,
Thank you very much for taking the time to review myClubhouse for your cricket club. It is great to hear that it has helped you achieve record income! We are very proud of our reputation in customer support, it really is important to us.
Kind regards,
Joanne

Chris
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Rock

Reviewed on 2023/02/10

Its been fantastic the support specifically from [sensitive content hidden] has been top-class. ...

Its been fantastic the support specifically from [sensitive content hidden] has been top-class. It's changed our organisation massively and brought us into the digital age.

Pros

The ease of use, and the management of both events and members that it has.

Cons

Some of the back end setting up can be confusing, but the support is great and i understand this gives it lots of adaptability for some many different clubs.

Response from Simmetrics

Dear Chris,
Thank you for your review of myClubhouse for your youth club, we really appreciate you taking the time to do this. We will be working on simplifying the set-up for future new clients but it is reassuring to hear that our support is so good.
Kind regards,
Joanne

Phil
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A big step forwards in club management

Reviewed on 2023/02/17

Very good software and the capabilities it gives us allowed us to navigate through Covid and...

Very good software and the capabilities it gives us allowed us to navigate through Covid and beyond. A large time saving in administration with the automation of membership and renewals as well as the payments integrating into the Finance software.

Pros

The ability to integrate our membership and payments into one system that is GDPR compliant.

Cons

The web content part is a little basic needing some knowledge of HTML.

Response from Simmetrics

Hi Phil,
Thank you very much for your review. We will continue working on new features for the CMS in order to reduce any need for HTML knowledge. We are glad our system has saved you so much time and helped you to stay GDPR compliant.
Kind regards,
Joanne

wendy
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great easy to use system

Reviewed on 2023/02/03

Really positive . Has made all our renewals and membership issues easy to deal with as well as...

Really positive . Has made all our renewals and membership issues easy to deal with as well as running our open events .

Pros

Keeping everything a club needs to run in one place- very easy to use and great support on setup and afterwards

Cons

Very email heavy! Three emails for every transaction. Also very easy for a member to create duplicate records when they enter events open to non members

Response from Simmetrics

Dear Wendy,
Thank you so much for reviewing myClubhouse for your running club. It is great to hear how well it is working for you. We are working hard on ease of use, especially for the less common usages such as event sign-up for non-members, so if you can send us any specific examples where you have received duplicate registrations we will definitely examine our processes to see if we can come up with any improvements.
It has been a pleasure to work with you.
Kind regards,
Joanne

Mark
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Badminton Club Membership Management System

Reviewed on 2023/02/19

Excellent and friendly support - especially during on-boarding. New features and functionality...

Excellent and friendly support - especially during on-boarding. New features and functionality frequently added.

Pros

Broad range of features. Excellent support. Broad range of user payment options.

Cons

No mobile app, but I believe this on the roadmap.

Alternatives Considered

Teamo and LoveAdmin

Reasons for Choosing myClubhouse

GroupSpaces was discontinued.

Reasons for Switching to myClubhouse

Hosts club website.Can process cash as well as credit card payments.Broad functionality.

Response from Simmetrics

Dear Mark,
Thank you so much for your positive review of myClubhouse for your badminton. Good to hear you are pleased with the features and support. And yes, I can confirm that an app is on its way - we have the first version in testing already and will be rolling it out soon.
Kind regards,
Joanne

Rebecca
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great new system for our club

Reviewed on 2023/02/10

Really good - particularly the support to help us get set up.

Really good - particularly the support to help us get set up.

Pros

Really flexible and intelligent system with loads of options.

Cons

Bit more techs and complicated to set up

Response from Simmetrics

Dear Rebecca,
Many thanks for your review of myClubhouse for your athletic club. We are delighted you are getting off to a great start and that our support in helping you get set up did not disappoint. We hope you continue to be impressed. On our Service Desk, you can make suggestions for improvements, e.g. on how the set-up could be made less complicated, and we are always gateful to hear them.
Kind regards,
Joanne

Alun
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Myclubhouse used by Team MK Cycling and Triathlon Club

Reviewed on 2023/02/07

Excellent

Excellent

Pros

Excellent range of functions that are very comprehensive and use friendly

Cons

None that I can think of, everything works and it meets our needs

Response from Simmetrics

Dear Alun,
Thank you very much for taking the time to review myClubhouse. We are delighted you are so happy with our system.
Kind regards,
Joanne