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In2 Reviews

In2

4.5 (37)
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ONE SOLUTION, ENDLESS POSSIBILITIES.

Overall rating

4.5 /5
(37)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.6/5
89%
recommended this app
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37 Reviews

Salah Eddine
Salah Eddine
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfactory feedback

Reviewed on 2025/02/03

Marvelous, flawless, impacable, and the friendliness of the company is found in each individual.

Marvelous, flawless, impacable, and the friendliness of the company is found in each individual.

Pros

The quick response and the genuine kindness.

Cons

The fact that the WhatsApp support are not available after-hours, but it's normal they have the right to rest after all the hard work.

Sausan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

In2 Review

Reviewed on 2025/01/24

My overall experience with In2 is great, despite having some issues here and there, In2 team always...

My overall experience with In2 is great, despite having some issues here and there, In2 team always tried to find ways to make us satisfied.

Pros

I like In2 because of ease of use, customer service, convenience, the fact that they are able to accommodate with Oman’s payment gateways and accommodate to our needs!

Cons

I wish there would be some additional features such as:
- mobile application or compatibility to the back end.
- wou
- Ability to easily change levels of classes without having to create a different class (this would be a life changer)
- Gift card system
- better payment system with less issues
- being able to add more than one package to a single purchase whilst also adding POS items to include in the same purchase.
- customization of invoices (adding several purchases to a single invoice)

Alternatives Considered

ABC Glofox

Reasons for Switching to In2

In2’s customer service and their ability to accommodate to Oman’s payment gateway resteictions.
Dalya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

SoulHIIT review

Reviewed on 2025/02/19

Great team, specially [sensitive content hidden] our account manager e’ve had the pleasure of...

Great team, specially [sensitive content hidden] our account manager e’ve had the pleasure of working with [sensitive content hidden] as our account manager, and his professionalism, efficiency, and attention to detail have been exceptional. He is always proactive in addressing our needs, ensuring smooth communication and seamless execution of tasks. [sensitive content hidden] responsiveness and dedication make a significant difference in our experience, as he consistently goes above and beyond to provide solutions and support. His expertise and reliability make him a valuable asset to any team.

Pros

The application overall is organized and smooth and very easy to use and understand.

Cons

Needs to be more efficient and to have more flexibility to be customized as the client needs.

Sarah
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

From bad to better

Reviewed on 2025/02/06

It started out really tough, and just now its starting to get smooth

It started out really tough, and just now its starting to get smooth

Pros

The payment gateway integration and zoho integration

Cons

The transaction fees

The lack of 24/7 support

Despina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Omnia - House of Wellness

Reviewed on 2025/02/05

The team is supportive and they assist on the spot. Communication is smooth and no issue took...

The team is supportive and they assist on the spot. Communication is smooth and no issue took longer than expected and promise.
Would definitely go ahead with them again in another business

Pros

Easy, friendly, and straightforward interface

Cons

Sometimes the dashboard wasn't accessible and we had to reach out few times to the technical team

Rania
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Boost Review

Reviewed on 2025/02/12

I would never thank enough Mario & Mazen who were always reachable and ready to help. That customer...

I would never thank enough Mario & Mazen who were always reachable and ready to help. That customer / service experience has no pricd

Pros

The reports are easy to get, the attendees reports, the daily sales etc etc

Cons

The reports cant be filtered with specific criterias and some features were missing

Hanine
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

IN2 System’s experience

Reviewed on 2025/01/22

Good experience, despite the challenges, the team is ready to help. I specifically felt that with...

Good experience, despite the challenges, the team is ready to help. I specifically felt that with Mazen, our account manager, as he goes the extra mile, especially after facing delays and lack of communication with old staff members from In2’s side.

Pros

All the data placed in one place. User friendly (from the business side, not the client’s)

Cons

Hard process for integration of another app/system.

Nader
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best booking system

Reviewed on 2025/02/18

9.9/10 great experience, we as Ohana have been enrolled since day one

9.9/10 great experience, we as Ohana have been enrolled since day one

Pros

Booking system in perfect
Database is safe
Class management and payment

Cons

Sometimes refunds, payments, and broadcast emails

Dima
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dima's Feedback

Reviewed on 2025/02/05

I loved it, at first i found the system difficult to understand and work with but then i picked up....

I loved it, at first i found the system difficult to understand and work with but then i picked up. Great team members, nice system, and most important the after sales support is outstanding.

Pros

The team members are super friendly and supportive, Fatima bas very patient during the onboarding phase and she made sure we really understood the system. The system is straight to the point and provides all needed support for the gym management system.
There could few features to add

Cons

Probably if we dont continue working together, i might lose the database of my clients at the gym ( im not 100% sure but this is what i understood )

Arwa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

In2 Platform of the year

Reviewed on 2025/03/05

From day one until this very day my experience with in2 has been pleasant first off the platform...

From day one until this very day my experience with in2 has been pleasant first off the platform itself is user friendly and so easy to maneuver around secondly their customer care team are the stars of the show they're always there to provide a helping hand on the dot

Pros

Swift and friendly customer care service
User friendly interface

Cons

Having the ability to integrate Arabic language into the sytem
Having an easier workaround for past midnight timings especially during Ramadan

Bilal
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect service and customer service

Reviewed on 2025/02/11

Its an amazing experience, customer service always beyond your expectations specially [sensitive...

Its an amazing experience, customer service always beyond your expectations specially [sensitive content hidden]

Pros

Quick responses and always ready to help you

Cons

Nothing at all, I can’t even think of one

Shoghag
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Homenetmen Antelias

Reviewed on 2025/02/18

It was difficult at first but know I’m more comfortable but I need more experience

It was difficult at first but know I’m more comfortable but I need more experience

Pros

I liked the staff their quick replies to problems that we face.

Cons

That it isn’t connected directly to phone numbers

Taymour
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing experience

Reviewed on 2025/02/12

Its nice and easy specially a big thanks to [sensitive content hidden] as she is very helpful.

Its nice and easy specially a big thanks to [sensitive content hidden] as she is very helpful.

Pros

That it is easy to use and easy to handle

Cons

That there is no CRM SYSTEM connected to In2

joud
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

so good , and I really like I told my friends about it

Reviewed on 2025/02/28

Excellent , [sensitive content hidden] was so good on explaining everything single part , and so...

Excellent , [sensitive content hidden] was so good on explaining everything single part , and so helpful.

Pros

That both mom and daughter can use it on the same time

Cons

that I don't have the option for renting the place

Maya
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Good

Reviewed on 2023/10/04

Very good customer service.

Very good customer service.

Pros

User-friendly, can manage the studio more professionally.

Cons

It's a little bit expensive for my small business.

Pia
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2023/06/09

Pros

[sensitive content hidden] is so cooperative Customer support available

Cons

Not easily adding our most important features

Natalie
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My experience with IN2 vx MindBody

Reviewed on 2023/04/30

It used to be better but it’s average now.

It used to be better but it’s average now.

Pros

I liked that they took feedback seriously and always applied them into their system. I used to love their customer service and that’s why I recommended SheFit [sensitive content hidden] to join.

Cons

Customer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service. At the days of Aboud, it was excellent. Another thing I don’t like is that students can’t rate their experience with class and write a review which was one of the main driving factors to fill my classes when using MindBody.

Amir
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

In2 review

Reviewed on 2023/05/04

I wish i can make the best of in2 , a little help with troubles we are having will solve the problem

I wish i can make the best of in2 , a little help with troubles we are having will solve the problem

Pros

Being online helps me run my business when im away, when data is entered correctly the reports are amazing

Cons

Asking for help is difficult especially when we require field visits to help us with training and launching , although im willing to pay for the support trip its not available.

Hania
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

In2

Reviewed on 2023/04/30

Very good experience overall

Very good experience overall

Pros

It is more affordable than other softwares The staff respond quickly when there is a major issue It’s relatively easy to use

Cons

Some crucial features are still not present for a studio such as ours

Malek
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Reasonable

Reviewed on 2023/05/07

Average

Average

Pros

Service and the Back up support. Politeness of the staff.

Cons

Pricing is high in this time. Needs to consider the market situation.

Christian
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software!

Reviewed on 2023/04/28

Pros

User friendly interface, the app for the customers and the trainers

Cons

The payment and billing section can be confusing at times

Gloria
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 2023/04/28

Pros

I love how user friendly in2 application is. I use it as a client and business owner. It makes my life super easy and helps me organise my day!

Cons

Allows you to book for sessions even if you don’t have credits

Liwaa
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

gsa

Reviewed on 2023/05/15

Pros

It’s friendly user and easy to use. It saves time

Cons

Nothing is unlike to say, it’s really a good software

Philippe
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

In2

Reviewed on 2023/04/05

Pros

The people. The team. Easy to use and helps business

Cons

Glitches in system. Some areas still complicated

Tiffany
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy back end to manage appointment setting linked with membership

Reviewed on 2023/03/13

We switch platform to manage the client membership and appointment services which is done manually...

We switch platform to manage the client membership and appointment services which is done manually because of the specificity of the business and we do not regret it! Most tasks are done in half the time we used to.Whenever we have a question , the team is responsive and helpful.

Pros

Very easy to useUser friendlyFlow process is optimize for most tasks and there is no unnecessary clicksCustomer services very reactive and always helpful.

Cons

Few features are still missing that are specific to gym management