mLabs

4.7 (59)
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mLabs is a tool for intelligent social media management

Overall rating

4.7 /5
(59)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

95%
recommended this app
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59 Reviews

Angelo
Angelo
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simply revolutionized the way my team managed our Social Media presence

Reviewed on 2022/03/24

Pros

I like the fact that it allows a baseline schedule to be set up and also permitted stories scheduling for Instagram - which at the time was highly restricted in some other applications

Cons

The fact that the interface sometimes failed to respond properly, forcing one to start the post scheduling from scratch - especially when it comes to IG stories.

Alternatives Considered

Etus

Switched From

Buffer
Fernanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good but can improve

Reviewed on 2023/01/03

I like it a lot, because it makes daily tasks easier and has everything to improve even more

I like it a lot, because it makes daily tasks easier and has everything to improve even more

Pros

The practicality of scheduling and organizing posts

Cons

Not having automatic story posting integration

Maria de Lourdes
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Made it much easier to manage social media, but the tool usability was suboptimal

Reviewed on 2022/06/24

Pros

I liked most of all the feature that allowed me to schedule stories.

Cons

I disliked the fact that many times I lost all work when trying to set up a post due to the need to make an adjustment and because of that the whole process had to be started over

Alternatives Considered

Sprout Social, Facebook Creator Studio, Buffer and Hootsuite
Kelly Cristina
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I like mlabs because it is a practical application, fast and very easy to use.

Reviewed on 2023/01/10

I like it a lot and I use it a lot because it is very easy to use and I recommend it to all my...

I like it a lot and I use it a lot because it is very easy to use and I recommend it to all my friends.

Pros

I really liked the practicality and the various tools that it makes available for free

Cons

in my opinion, there should be more options in free functions such as images. should have more images to facilitate our work.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy, Streamlined Social Media Management

Reviewed on 2021/08/20

Pros

I've used mLabs to manage our store's social media presence for the past year, and I can confidently say that the user experience and ease of use is unmatched among similarly priced and marketed alternatives such as Loomly. Transitioning our existing workflow was seamless, and our engagement has also increased as a result of this software.

Cons

Some of the UI can be considered dated, especially towards the backend and data migration settings. But overall, a relatively minor setback and nothing that should prevent you from trying out mLabs.

lucas
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best tool for social media

Reviewed on 2021/07/13

It organized the management of the clients' media a lot, enabling a better organization and an...

It organized the management of the clients' media a lot, enabling a better organization and an approval process without bureaucracy.

Pros

Easy to implement and use. Tool allows you to organize the posts and allows a complete view of all accounts on the calendar. Its approval processes greatly facilitate the process between manager and manager.

Cons

The impossibility of personalizing the stories. Often the post simply leaves the calendar and was not posted, lack a warning when this type of error occurs.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Time saving

Reviewed on 2021/05/27

Great reports, versatility to create stories, schedule posts to facilitate the daily lives of those...

Great reports, versatility to create stories, schedule posts to facilitate the daily lives of those who deal with social networks

Pros

Perfect for anyone who wants to organize social media posting and closely follow the results and metrics of their followers. With detailed and easy-to-read reports

Cons

I have no complaints about Mlabs. It has only helped me to have more time to think about campaign strategies and save my time for other actions in the company

MELISA ELIANA
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and very complete

Reviewed on 2020/04/01

I had and have a very good experience with the program.

I had and have a very good experience with the program.

Pros

It has many profiles for each user, and includes Whatsapp and Google Analytics among its functions. It also allows centralizing the inboxes of the different social networks.

Cons

Some features for Instagram stories are not available. The calendar interface could be improved since with many posts it can be confusing.

Omair
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Helpful support and solid infrastructure

Reviewed on 2020/03/24

We never saw our reliance on mLabs as a bottleneck to our infrastructure. It was easy to setup and...

We never saw our reliance on mLabs as a bottleneck to our infrastructure. It was easy to setup and forget about. However, having since moved to Atlas, we see how much more we can get our of our database with their added functionality.

Pros

We grew our application with a high-level of confidence in our managed database with Mlabs.

Cons

The UI for their system was less than great, but sufficient. Quite slow to make new mongodb versions available to us.

Rafael P.
Rafael P.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest way to publish in almost all social network and to follow up the general engagement

Reviewed on 2021/01/02

It has been quite good so I do recommend mLabs

It has been quite good so I do recommend mLabs

Pros

It is really easy to connect and to post on Facebook, Instagram, LinkedIn, google business, Pinterest and Twitter. It also connects with your site and shows the progress in each of these channels.
The interface is very intuitive.
Price is affordable even for little business
Support is quick and efficient.
Tools to create posts

Cons

I miss more suggestions or tracks to plan and reach this or that business objective. If you are a nubby like me on digital marketing you may miss further orientation on the way or strategies. Perhaps they could offer different interfaces and approaches for different profiles.

Adrian
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

mLab was great (too bad it was acquired by MangoDB)

Reviewed on 2020/09/17

Pros

Easy to deploy, easy to use, and the pricing was great for start-ups.

Cons

The web portal data query tools could be improved.

Dylan
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Loved mlabs, but didn't migrate to Atlas

Reviewed on 2020/09/29

We were a happy customer for multiple years. We didn't migrate to MongoDB Atlas because they made...

We were a happy customer for multiple years. We didn't migrate to MongoDB Atlas because they made it super hard to connect to an instance without whitelisting IP addresses.

Pros

mLabs was perfect for our hosted MongoDB requirements. Easy to set up and maintain. I especially appreciated the free tier option to use for our test/staging environment. Backups where easy to inspect, which helped a lot to quickly retrieve a deleted value.

Cons

The UI to manage the databases was a little weird and lacked good UX.

fernanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very useful for analyzing metrics and scheduling publications

Reviewed on 2021/01/05

Excellent, the tool does what it promises, it never fails in publishing schedules and allows me to...

Excellent, the tool does what it promises, it never fails in publishing schedules and allows me to analyze the performance of social media work on different platforms.

Pros

very useful for analyzing metrics and scheduling publications

Cons

The cheaper version does not provide many metrics

Javier
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most complete software for management your social networks.

Reviewed on 2021/03/16

Pros

It has many features that are not found in other apps. Like integration with Google and Whatsapp.

Cons

It still lacks some features in stories.

Chinonso
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My MLabs Experience

Reviewed on 2021/06/30

Generally, it is a great app and has good stuffs in it which I would definitely recommend to family...

Generally, it is a great app and has good stuffs in it which I would definitely recommend to family and friends to get and use.

Pros

I like the fact that i could be at the comfort of my home, after a test and get to receive my result anywhere I am on my phone, without booking an appointment or trying to get back to the clinic again.

Cons

Well i think they still need to carry out a-lot of maintenance on the app, because most times i try to check on it, it doesn’t display results immediately even tho I’ve received and sms .

Rafaela
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tradição em agendamento de postagens

Reviewed on 2023/04/03

aprovo, indico , continuo usando e não troco

aprovo, indico , continuo usando e não troco

Pros

eu uso mlbas desde 2014, recomendo de olhos fechados , faicl de implementar,

Cons

aumento do preço e formas de pagamento,

Vinicius
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Graças a mLabs meu negócio decolou!

Reviewed on 2022/09/19

Só qualidades. A mLabs é uma parceira desde 2015. O melhor software / fornecedor que temos hoje.

Só qualidades. A mLabs é uma parceira desde 2015. O melhor software / fornecedor que temos hoje.

Pros

Praticidade e economia de tempo. Possibilidade de integração de todas as redes num único lugar.

Cons

Única coisa que pode voltar é o agendamento e postagem automatica de stories no instagram. Isso me fez perder clientes. Tivemos de ajustar nosso fluxo. Se voltar esta função será ótimo.

Marcio
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mlabs - Parceria forte

Reviewed on 2022/09/19

Por mais de 5 anos já utilizamos a ferramenta e, estamos extremamente satisfeitos com a qualidade e...

Por mais de 5 anos já utilizamos a ferramenta e, estamos extremamente satisfeitos com a qualidade e melhor ainda, sabedores que podemos ser atendidos nas nossas necessidades por uma equipe sempre presente.

Pros

Suporte personalizado, 100% humanizado o que nos ajuda em todas as situações, além de recebermos feedback pontuais mesmo fora de horário comercial. Suas ferramentas são bem intuitivas; Equipe de desenvolvimento e gestão da Mlabs, sempre presentes e prontos à atender nossas necessidades singulares, visando melhor estruturar a plataforma como um todo.

Cons

Alguns recursos que ainda julgamos necessários, MAS, QUE JÁ ESTÃO EM ANÁLISE E EM DESENVOLVIMENTO PARA LIBERAÇÃO GRAÇAS A AGILIDADE DA EQUIPE MLABS EM NOS ATENTER. DIRIA QUE NÃO HÁ CONTRAS,,,

Renan William
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Prático, eficiente e muito acessível.

Reviewed on 2022/08/31

Excelente software. Completo, fácil de usar e com um preço muito acessível independente se você é...

Excelente software. Completo, fácil de usar e com um preço muito acessível independente se você é um autônomo gerenciando as mídias da sua própria empresa ou uma pequena/grande agência com seus diversos clientes. A Mlabs proporcionou para minha agência um crescimento muito grande na captação de clientes pois facilitou o gerenciamento e tornou possível algo que manualmente seria inviável.

Pros

A facilidade de operação unida a uma interface intuitiva que despensa qualquer tipo de treinamento demorado e trabalhoso. O ponto principal com certeza é confiabilidade que o sistema passa ao efetuar agendamentos e a grande quantidade de ferramentas embarcadas que tornam o dia a dia do usuário muito mais tranquilo.

Cons

Infelizmente alguns recursos antes presentes no software tiveram de ser removidos por motivos de força maior que foram explicados pela empresa desenvolvedora a todos os usuários. Um ponto negativo (que na realidade seria mais um ponto de melhoria) é não haver a possibilidade de edição em massa de posts já agendados. Seria interessante se fosse possível abrir varias postagens já agendadas para edição das mesmas na aba agendamento lado a lado com fácil alternância entre elas.

Alternatives Considered

Reasons for Switching to mLabs

Familiaridade com a plataforma e indicação. Além de melhores condições de preço e funcionalidades.
Bianca
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A agilidade e praticidade do mlabs

Reviewed on 2022/09/29

Perfeito, claro que algumas coisas ainda podem evoluir e ainda não tive TEMPO de explorar todo...

Perfeito, claro que algumas coisas ainda podem evoluir e ainda não tive TEMPO de explorar todo potencial da ferramenta, mas já me atende 80%

Pros

Gosto muito da agilidade que ele trás e principalmente ter tudo compilado no mesmo lugar! Consigo trabalhar os planejamentos, agendas e métricas de todos os meus cliente em um só lugar isso melhora meu dia e me dá mais flexibilidade no TEMPO

Cons

Não vou negar que me desestabilizei quando o [CONTEÚDO SENSÍVEL] travou tudo, afinal minha empresa e meus clientes estavam aqui, tive que buscar outras opções emergências e retornei a poucos meses. Isso ainda me preocupa pois ainda não tem todas as funções de antes.

Leo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Virou palavra do dia a dia

Reviewed on 2022/10/18

No geral o Mlabs da conta de resolver a gestão mais básica de gerencimento de mídias sociais. Uso o...

No geral o Mlabs da conta de resolver a gestão mais básica de gerencimento de mídias sociais. Uso o workflow deles com alguns clientes e vai super bem, a ponto do cliente perguntar "Já está no mlabs?", "Vou la ver no mlabs", "a marca nova já tem mlabs" e por aí vai

Pros

A operação é simples e o "acompanhamento" (um relatório automático) é muito bom pra deixar pro cliente acessar quando quer. O workflow é muito bom, infelizmente não é todo cliente que adota.

Cons

Passou da hora de uma revisão e modernização da interface e uma versão mobo decente ( não é respondivo e o app é ruim)

Thais
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

O diferencial é o atendimento!

Reviewed on 2022/09/30

No geral, sempre vou ressaltar o atendimento do Lucas, ele foi imprescindível em todos os processos....

No geral, sempre vou ressaltar o atendimento do Lucas, ele foi imprescindível em todos os processos. Quanto ao material, a fase teste não ter fermentas "bloqueadas" nos faz ter noção completa de como é a transparência do serviço para com o cliente.

Pros

Além dos recursos estarem em fácil acesso, de forma mais clara para acessar, o atendimento oferecido foi imprescindível para minha evolução de entendimento do serviço. Sem dúvidas trouxe segurança na contratação.

Cons

São muitas possibilidades dentro do programa, não conseguimos testar tudo dentro do prazo de teste. Mas a segurança prestada no atendimento sana essa dificuldade apresentada.

Victoria Regina
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Se impressione com a Mlabs

Reviewed on 2022/10/26

Maravilhosa, me surpreendo a cada dia e diminuiu para zero o meu estresse e correria do dia a dia.

Maravilhosa, me surpreendo a cada dia e diminuiu para zero o meu estresse e correria do dia a dia.

Pros

Todas as funções são 100% uteis, tem coisas na Mlabs que nem precisava ter e isso só facilita ainda mais a nossa vida como gestor. Contratem sem medo, isso vai ser uma economia de tempo e financeira, pois não terá que contratar pessoas para ficarem encarregadas disso, fora que não tem margem de erros.

Cons

Não existe isso na Mlabs, dificilmente achamos um contra. E se tem algo que nos incomoda, eles estão dispostos a nos ajudar.

Ricardo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super Recomendo o mLabs

Reviewed on 2022/10/06

Plataforma muito boa, moderna, suporte ótimo, bom custo beneficio.

Plataforma muito boa, moderna, suporte ótimo, bom custo beneficio.

Pros

Sistema de agendamento, e apesar de fazer pouco uso, o Workflow e bacana.

Cons

Acho que falta recursos de criativos com efeitos, e os relatórios deveriam ser mais otimizados e completos.

Adriana
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

minha avaliação

Reviewed on 2022/10/05

Venho utilizando o Mlabs desde que vcs existem, depois de muitas mudanças acho q hoje dá vários...

Venho utilizando o Mlabs desde que vcs existem, depois de muitas mudanças acho q hoje dá vários problemas q n davam na postagem dos posts. Mas ainda é um programa que atende em relação custo benefício. Mas esse método de postagem para depois termos q acabar pelo app é horrível, fazendo nossa jornada de trabalho ser mais desgastante ainda.

Pros

a facilidade para agendar as postagens no Mlabs.

Cons

ter que ficar postando pelo app no celular e de ter perdido as funções de agendamento do stories e n ter ainda do rells que seja eficiente.

Alternatives Considered

and

Reasons for Switching to mLabs

pelo preço