Corrigo Reviews

Easy to use for both team and clients. Many reporting tools to extract data into presentation format.

Could be slow at times. Lots of clicking and waiting.

My company uses the system to manage restaurant facility management work orders. We have internal techs and use external vendor. We can use the system to manage our PM schedules and contacts, track tech time and mileage, grade vendors, and manage our assets. Plus, Corrigo has a highly robust reporting module that can give you high level and granular data on absolutely everything in the system. We are barely scrapping the surface of what Corrigo can do.
Corrigo give us a true system admin capability so we can make configuration changes that suit the needs of the business when we need it without getting on a support team's time and incur charges. If there is something over our heads, Corrigo has the most excellent support staff and account management team you could ever hope for. On top of that, Their integration and implementation team can't be beat! They listen to your needs, and deliver solutions. They do what they can to turn a NO answer into a Yes, as long as the Yes is reasonable and works within the SAAS environment. They do sometime charge a professional services fee, but they are reasonably priced.

My company is currently on an older version of Corrigo 7.9. We can't wait to be upgraded to 9.x. 7.9 has a somewhat unappealing user interface that isn't the easiest to use. There are not dashboard and the search tools are not great. 7.9 is only usable with Internet Explorer and with the Corrigo mobile app (which is really only for techs). The workflow on alerts is lacking flexibility and is difficult to configure the way we want. 9.x fixes these issues and we can't wait for it!

A few good knowledgeable staff members. A good product if you don't want it customized. Price is decent also.

Projects are never completed on time. There are no tech notes or documents created when customizing their program to work for your company. Only a few good knowledgeable staff members. Emails are not answered in timely manner. If you tell them they are failing they don't want to hear it.

Easy to use interface for end users. Makes updating clients easy.

There are limitations with the integrations to 3rd party software that hinder efficiency.

Once there was training on all the functions of the software it was much easier to navigate.
What I like most about the software is it's dependability. The site is always working and the field reps love the app. We just wish we can send WOs from the app.

One of the customer rep has been pleasant to work with but referred us to their Customer Support email for any further assistance and that's when the communication started to fall off. Having all communication done by email when it would be easier to talk on the phone to explain it would be helpful. I asked to talk on the phone with support and because of the time zones the call was missed.
So the least thing I like is the Customer Support.

The improvements and willingness of Corrigo Directors to take advice from users. The functionality of being able to use it on many internet platforms is great. I like the reporting features as well.

I feel that the app side for Technicians is underdeveloped. I would like to use more than one page at a time when on Corrigo. Something like Tabs would be great for moving thru stores and/or different aspects of Corrigo. ie looking at work orders and opening another tab to run a report.

The checks and balances between the field and home office of our company. We can see if a store is not following through and getting their invoices paid. The ease of the approval system.

If we add a new vendor our stores cannot find that vendor unless we create a test work order or we auto-assign the vendor. Old work orders that were never invoiced, from 2015 and 2016, cannot be canceled easily.

Corrigo has a rich history of good customer service and flexible, yet advanced, technology. They produced the first Apple/iOS app that we used in production to get a quick win on the Apple device investment.

Our current version only works in Internet Explorer although I hear that the upgrade to Corrigo Enterprise from CorrigoNet will solve the issue.

Work order management, equipment inventory, warranty tracking, COI tracking, budget tracking

Would love to see lease and property management options added!

The thing I like the most is the freedom I have to make changes within the system. I appreciate the extensive the reporting features and the capabilities to export to different formats. Also, any time I have contacted the actual customer service department, they have been extremely helpful.

I wish that there was more documents and help guides available outside of the help search feature to use and distribute to our team and employees. I have found more guides and documents by doing random google searches online than on the Corrigo website.

Corrigo is easy for our field helpdesk team to use for large-volume work order management.

I wish the invoicing system for work orders was easier to use.

Mobile easy to use, integration consistency.

Setup/configuration complex with Models, Assets, etc..

Implementation with service provides and store level employees.

an be a bit cumbersome to customize notes and reports.

Intuitive design for end user to place and track work orders. Customizable to fit any type of customers.

Back end design is a little bit complicated. Corrigo support was able to help through the design and provide spreadsheet template for importing data.

Corrigo has been great for tracking PM's and easy to fill out a work order when the PM has been completed.

I find creating reports to be a little clunky and not necessarily intuitive. If the process could be streamlined and more user friendly that would be great.

I like how the system predicts options and inputs them for you.

I don't like how you have to click on each option besides scrolling with your keypad.

This software works great with other softwares as MRI, transferring information for tenants and applicants as well with ServicePro. I work in Proerry manangement and it is very efficient with dates and calendars too.

The only con I can think of is that if you input some information wrong in MRI . Corrigo will pick it up and work with that date , the same issue if an email was input wrong in MRI then Corrigo will receive the wrong email.

Good application with good user experience, also the user interface is good. This is a great product if you don't want to customize. Corrigo Enterprise CMMS have some feature missing but nothing important.

The Appearance and ease of use make it pleasurable to use, because all navigation controls are visible, clear and accessible.

There are features that are missing, such as searching for historical data specific to assets in order to determine real costs.