Dialshree

4.7 (73)
Write a Review!
Cloud-based contact center solution

Overall rating

4.7 /5
(73)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.8/5

93%
recommended this app
Sort by

73 Reviews

Vinay
Vinay
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Elision

Reviewed on 2022/06/17

Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process ...

Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.

Pros

Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.

Cons

Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.

Response from Elision Technologies

Dear Vinay,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
The whole team at Elisiontec

Hemraj
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree - A Game Changer

Reviewed on 2023/06/15

Super! Our agents are using it dialy and they are finding it very user friendly.

Super! Our agents are using it dialy and they are finding it very user friendly.

Pros

Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.

Cons

Sometimes system goes hang due to internet fluctuations, however rest is super good.

Alternatives Considered

Avaya Enterprise Cloud

Reasons for Choosing Dialshree

Lack of functionalities, features & modules. Also VICIdial doesn't provide any support.

Switched From

VICIdial

Response from Elision Technologies

Dear Hemraj,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Purnima
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Know Dialshree

Reviewed on 2022/11/17

Pros

Easy to use and integrate with other softwares, IT support is good

Cons

Lots of glitches that need to be fixed on server

Response from Elision Technologies

Dear Purnima,

We're so happy to hear that you had a great experience with DialShree - Omnichannel Contact Center Solution. Our whole team works very hard to keep our customers happy, but we could achieve it thanks to amazing customers like you.
Thanks again, and we hope to keep serving you best.

Sincerely,
The whole team Elision!

ram
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Collection Module supported us automized our operations.

Reviewed on 2023/06/22

Amazing experience with team elision, they are quick and professional. Always happy to support and...

Amazing experience with team elision, they are quick and professional. Always happy to support and help.

Pros

DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones.

Cons

Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good.

Alternatives Considered

Genesys Cloud CX

Reasons for Switching to Dialshree

For better functionalities and quick support.

Response from Elision Technologies

Dear Ram,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

kuldip
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Technical Support Manager

Reviewed on 2024/07/29

Now we are happy to use this Dialshree application

Now we are happy to use this Dialshree application

Pros

**Auto Redialing missed Calls
The application provides a satisfying user experience, with specific praise for its functionality.

Cons

The system includes default reports and schedules maintenance times to ensure effective performance and upkeep.

Response from Elision Technologies

Dear Kuldip,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Gourav
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ELISION DIALSHREE

Reviewed on 2024/01/24

Pros

Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer Easy to use for all functions are available in front at side. elision team are quick support

Cons

Nothing as of now. Everything is working well.

Response from Elision Technologies

Dear Gourav,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Sanket
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Experience with DialShree

Reviewed on 2024/08/10

The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform...

The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily. The ability to maintain conversation history and context has greatly enhanced our customer service experience.

Pros

Top Notch Customer Experience with DialShree
Auto dialing process for the calling process

Cons

Our experience with DialShree has been nothing short of transformative. The omnichannel communication capabilities have allowed us to connect with our customers across platforms without missing a beat

Response from Elision Technologies

Dear Sanket,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Kamlesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dialshree - Recommended

Reviewed on 2023/06/22

So far so good. Dialshree fulfilling our process requirements

So far so good. Dialshree fulfilling our process requirements

Pros

DialShree supports Omnichannel like Phone Calls, WhatsApp, Social Media, SMS, Email, Video Call, and Screen Share. All communication channels will be available as integral features within Dialshree. All the features are impactful. very easy to use as team provide constant support and training.

Cons

SMS Templates customization can be difficult at times. But their team assist us with everything.

Response from Elision Technologies

Dear Kamlesh,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Somesh
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Solution for Call Centers

Reviewed on 2023/11/04

Pros

Prompt Call Recordings, Excellent Support

Cons

Nothing as such, dialshree developers keep things improving

Response from Elision Technologies

Dear Somesh,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Rajeshkumar
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree is recommended for better agent productivity & efficiency

Reviewed on 2023/06/15

Great experience, from [sensitive content hidden], entire team is super supportive. Modules are...

Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

Pros

DialShree has revolutionized our contact center operations, significantly enhancing our agent productivity and efficiency. The sticky agent feature ensures that customers are consistently connected with the same agent, fostering personalized and seamless interactions. With skill-based routing and a Multilevel IVRS system, our call routing has become smarter and more streamlined, enabling us to deliver exceptional customer experiences. We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service.

Cons

Nothing as such, but few modules can be added at product level.

Response from Elision Technologies

Dear Rajeshkumar,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Rajeev
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommended

Reviewed on 2023/06/08

Amazing

Amazing

Pros

DialShree, our trusted contact center partner for over a year, has transformed our operations. Its robust features like customized call routing, intuitive IVR, and detailed reports, coupled with exceptional support, have empowered us to maximize productivity and enhance customer engagement.

Cons

Couple of agent modules needs to be customized, rest is to good to use

Response from Elision Technologies

Dear Rajeev,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
The whole team at Elisiontec

Vimal
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DialShree is recommended not only as a dialer but as comprehensive contact center software

Reviewed on 2023/06/30

Pros

DialShree's cloud-based contact center solution has revolutionized our customer service operations. Its seamless integration and advanced features have significantly improved our team's efficiency and patient satisfaction.The comprehensive reports and call logs provided by DialShree have empowered our management team with valuable insights into our contact center performance. So this really helped us driving better decision making as well as optimising our operations for better patient experience & wellness. DialShree is really recommended.

Cons

Nothing such a bad thing that we observed. But few reports are available on demand, they can be covered as default as well.

Response from Elision Technologies

Dear Vimal,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Shubham
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree is super helpful with its intelligent call routing methods & productive features!

Reviewed on 2023/06/22

Great experience with good support team. Very happy to work with [sensitive content hidden].

Great experience with good support team. Very happy to work with [sensitive content hidden].

Pros

Splendid platform with super routing methods like skilled based routing, sticky agent, language based routing, it helped us to cut down customer waiting time & repetitive customer calls on same subject. Also lead management module helped us to gain leads by 3x.

Cons

Nothing as such but fewer more customization will make the product even super.

Alternatives Considered

Ameyo FusionCX

Reasons for Choosing Dialshree

Lack of features & higher call drop ratio with legacy platform.

Response from Elision Technologies

Dear Shubham,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Samson
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree comes with vast customizable Reports & call routing methods!

Reviewed on 2023/07/10

Really great experience working with them

Really great experience working with them

Pros

Best on our nature of business, workflow automation is a key. Call routing methods including sticky agent, language based routing helped us to reduce the time & given our customers personlized experience, entire process was smooth & support team is apt.

Cons

Well couple of features we had to implement considering our process on top of solution, though Elision has advanced team of professional, hence we didn't face any issue.

Response from Elision Technologies

Dear Samson,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

vyankatesh
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finest Cloud based Call Center Solution

Reviewed on 2023/06/15

Really great experience working with DialShree, their solution is advanced to match with market...

Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with [sensitive content hidden] is really great.

Pros

Switching to a cloud-based call center solution with DTMF IVR was a game-changer for our business. The seamless setup process and intuitive DTMF IVR interface allowed our customers to resolve queries independently, reducing wait times. Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.

Cons

Sometimes call drop issue happens, but that is not frequent.

Response from Elision Technologies

Dear Vyankatesh,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Nikhil
Overall rating
  • Industry: Market Research
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best as unified communication platform

Reviewed on 2023/06/09

Our process was suffering with previous platforms & our agents were not able to get best result out...

Our process was suffering with previous platforms & our agents were not able to get best result out of it, but Dialshree did good job for us.

Pros

IVR and unified communication made our work and process lot easier, omnichannel platform made client interaction uniformed & IVR and skill based routing method saved our time & increased customer satisfaction.

Cons

Initially it took time to understand that how platform works, but gradually it turned into the best platform we have used so far.

Response from Elision Technologies

Dear Nikhil,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

omkar
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree is recommended - Best in class for Healthcare

Reviewed on 2023/06/16

Super experience, from start to deployment - They are swift and super supportive. Deployment...

Super experience, from start to deployment - They are swift and super supportive. Deployment happened smoothly & platform is led with all the features and call distribution along with in depth reports made our life super easy.

Pros

The ACD facility offered by Elision has significantly improved our call routing efficiency. It has streamlined our operations, reduced wait times for patients, and enhanced our overall patient experience. The customized reports provided by Elision have revolutionized our contact center operations. Highly recommended

Cons

Nothing at the moment, so far so good. Support is also supportive & onsite experience is also good.

Response from Elision Technologies

Dear Omkar,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Nagendra
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Always preferred

Reviewed on 2023/06/14

We are recommending Dialshree to our business partners as well

We are recommending Dialshree to our business partners as well

Pros

Everything is perfect for our business, All modules helping us to improve our business.

Cons

As of now we have not seen anything which is not as per our business.

Response from Elision Technologies

Dear Nagendra,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Kanhaiya
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree has done all good for the process!

Reviewed on 2023/07/13

Really good experience, expect couple of hiccups during initial time

Really good experience, expect couple of hiccups during initial time

Pros

It was god experience in implementing DialShree's Cloud Call Center Solution for our business, and we must say that it has significantly transformed our customer service operations.Firstly, the cloud-based nature of DialShree's solution has been a game-changer for us. It eliminated the need for complex and expensive on-premises hardware, allowing us to streamline our operations and reduce costs. The smart call routing methods provided by DialShree have been particularly impressive. The system intelligently analyzes incoming calls and directs them to the most appropriate agent or department based on predefined rules and criteria.

Cons

Well it is working well till now. So all good we can say.

Response from Elision Technologies

Dear Kanhaiya,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Rajendra
Overall rating
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good dailer

Reviewed on 2024/03/14

Dailshree is very easy dialer and easy use for admin and agents .
all reports are correct.

Dailshree is very easy dialer and easy use for admin and agents .
all reports are correct.

Pros

Most like about dialshree is recoding module all recording is download in one time

Cons

All good about dialshree .all module is good and easy to use .

Response from Elision Technologies

Dear Rajendra,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Gajendra
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very smooth and user friendly - Omnichannel works like magic for Customer experience!

Reviewed on 2023/06/07

Great experience, especially [sensitive content] is really supportive and helpful whenever required.

Great experience, especially [sensitive content] is really supportive and helpful whenever required.

Pros

widely customizable without any limitation is such a great feature in comparison of other product, super user friendly UI & customer support is cherry on the cake!

Cons

Some reports should be added upfront, rest is good

Response from Elision Technologies

Dear Gajendra,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
The whole team at Elisiontec

Akshay
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recommended for Ticket Management Platform

Reviewed on 2023/06/07

Pros

I've been using DialShree for a few months now, and I have to say, it's made our operations a lot easier. The interface is intuitive, and our customers are happy & our backend processes have improved. Quality assurance and QoC processes have become simple with call monitoring and recording.

Cons

All good, but sometimes lagging happens with reporting.

Response from Elision Technologies

Dear Akshay,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
The whole team at Elisiontec

Vishal
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User & Customer Centric Call Center Solution

Reviewed on 2023/06/07

Pros

It's user interface and in depth, insightful reports does our major work! Support team is very active & knowledgeable. Customization is also one of the major plus point associated with platform.

Cons

Sometimes call drop happens, other than that all works fine.

Response from Elision Technologies

Dear Vishal,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
The whole team at Elisiontec

Kunal
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree is top notch platform with splendid features and support service!

Reviewed on 2023/07/07

Amazing experience with DialShree overall.

Amazing experience with DialShree overall.

Pros

DialShree has one of the best self service platform, customized reports and smooth call connectivity made our job simple & productive. They also have super supportive support staff.

Cons

It was all good and up to our expectation, nothing that's problematic.

Response from Elision Technologies

Dear Kunal,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec

Prasad
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialShree is complete package!

Reviewed on 2023/07/06

Best in business, with advanced tech team. Really recommended.

Best in business, with advanced tech team. Really recommended.

Pros

We begun using DialShree with limited functionalities, then we scaled up our business as well as customized features, modules & reports as well. The journey was super smooth & nothing was that created obstacle. Happy using DialShree

Cons

So far so good. So nothing such dislikeable.

Response from Elision Technologies

Dear Prasad,

We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best.

Sincerely,
The whole team at Elisiontec