Fitbit Reviews

Overall rating
Filter by
Company size
Time used
54 Reviews

- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Using Fitbit as the primary resource for health and lifestyle
Reviewed on 2024/03/10
My overall experience has been good when tracking the basic trends like step count, heartbeat etc....
My overall experience has been good when tracking the basic trends like step count, heartbeat etc. but I do not find it very reliable for calories burnt and some other features.
Pros
The interface is user friendly and not hard to navigate. The statistics on sleep, irregular heartbeat are more accurate compared to other apps
Cons
The step count can be exaggerated and other cardio like stair climbing can be under recorded. It can be a little inaccurate depending on how snug the watch is worn and the angle of the arm when running or doing any kind of cardio.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fitbit review
Reviewed on 2024/09/30
Pros
Very easy to use my Fitbit and all apps associated. Customer service has been great when needing an item replaced.
Cons
Honestly, not very little. I was not looking to pay for an apple item, and this was much cheaper with all the qualities that I was looking for.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fitbit is great for tracking health metrics
Reviewed on 2023/11/22
I've been using Fitbit for several years and enjoy it. It helps with accountability of health...
I've been using Fitbit for several years and enjoy it. It helps with accountability of health metrics and I like receiving the weekly progress report in my email inbox so I can compare my metrics to the week before.
Pros
Ease of tracking health metrics like: heart rate, type of exercise, step count, miles walked, stairs climbed, number of exercise days, number of active minutes, hourly activity, calories burned, sleep duration, menstrual health, weight, and food consumed. The Fitbit also has a stopwatch and timer feature.
Cons
It does not offer a lap feature. Thus, if you want to see how fast you walked in 1 lap and compare it to a second lap, the Fitbit cannot do this.
- Industry: Packaging & Containers
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life saver
Reviewed on 2024/06/27
I never leave home without it. I'm always looking forward to competing with myself in accomplishing...
I never leave home without it. I'm always looking forward to competing with myself in accomplishing more steps then my previous day. I definitely lost a significant amount of weight. I'm a lot more healthier than I was before I purchased the Fitbit. It lowers my blood pressure. It saved my life
Pros
It brings joy to my heart to know that I accomplished thousands of steps which in turn led to multiple miles of exercise throughout my daily work environment
Cons
I disliked the charging apparatus because it wasn't universal like a micro USB charging cable.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A daily reminder to move
Reviewed on 2024/02/22
Pros
Counts steps, reminds me to move, counts my heart rate to keep track of zone minutes, monitors sleep. With a job like mine, which involves a lot of sitting, it helps me be intentional about moving throughout the day. Taking care of my health makes me a better therapist
Cons
It was glitchy to initially set up with the phone app. But I called and a person talked me through it
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
The faster I go, the less it counts...
Reviewed on 2023/07/05
I help my clients with performance goals - fitness, career and family. And while Fitbit has been...
I help my clients with performance goals - fitness, career and family. And while Fitbit has been responsive when a device fails, it has completely ignored my attempts to make them aware of these glaring inaccurate data issues. Because I have two clients with A-Fib, the Sense 2 device has been intriguing but I can't in good conscience recommend the product to these clients without Fitbit addressing and fixing the data error issue. a 5% error rate is tolerable for the type of client I work with - we're not looking at ironman competitors here where every second of training must be accurate and accounted for. In no world where performance improvements measure in fractions of a % is a 40% error acceptable or tolerable.
Pros
Heartrate zone tracking - peak, cardio and fat-burn, sleep score.
Cons
Inaccurate as hell! I use a gps trail tracker for my distance and pace tracking (MapMyWalk and Strava) It's relatively accurate if I walk at a 20 minute per mile pace or slower, within 5% of other devices. However, if I walk the exact same distance at a 17:30 minute pace, I lose 20% of my steps and distance. And if I walk a 15 minute/mile pace, I lose 35-40% of my steps and distance. I've walked officially sanctioned/distance 1/2 marathons such as the St. George Half and Snow Canyon Half marathons, for example with a deficit of over 11k steps being tracked by multiple different Fitbit devices. I've reported this to Fitbit, since it first happened almost 9 years ago, yet nothing has been done to fix this. My race-training friend and I both wear Fitbit and compare notes - she walks faster than me and has noticed the deficit on steps and distance too. If I'm walking a sanctioned race, meaning it has been measured for official distance, Fitbit should at least get me close to 13.1 miles on a half marathon instead of 9 or 10 miles. In order to complete sanctioned races, I need to be pacing a 15 minute mile pace at the slowest. I can't count on my Fitbit for training purposes. Even the heart monitoring has freaked out a few times, registering heart rates that would not be possible to carry on a conversation (or stay out of the E/R for that matter). So definitely something's off. But Fitbit has been unresponsive to fixing the inaccuracy issues
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Start...but fix the heart rate monitor!
Reviewed on 2023/10/02
overall great watch for the average joe who likes keeping track of steps and calories burned. the...
overall great watch for the average joe who likes keeping track of steps and calories burned. the added sleep and stress monitoring is a great feature that will help anyone.
Pros
love the watch- comfortable and easy to scroll through the various functions. The stress management tool is also a great added feature that will get you through the stressful times (me: taking the busy subway ugh!)love the sleep reports that it gives me the next day- great feature that really opens your eyes (no pun intended) to how deep you're actually sleeping
Cons
the heart rate is basic and is rarely accurate when i'm working out. i've watched videos on how to properly wear it, clean it etc but anytime the arms are moving fast it seems like it won't go above 80 bpm. i also use a TICKR tracker at the same time so i definitely know the fitbit sensor is WAY off.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smart watch review
Reviewed on 2024/03/05
Very good whilst watches worked. Would definitely recommend screen protectors for your watch. Easy...
Very good whilst watches worked. Would definitely recommend screen protectors for your watch. Easy to use. Must remember charger when going on holidays!
Pros
Tracking daily activity, encouragement to move, tracking periods and sleep.
Cons
I have had 3 watches now and they have just stopped working for no known reason.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fitbit is the best Program for Health & Mental Wellness
Reviewed on 2023/12/01
I have had a FitBit for many years and I truly cannot live without one!!!
I have had a FitBit for many years and I truly cannot live without one!!!
Pros
I love my FitBit App! I have the Premium program and I use a lot of the features daily. I track my sleep, weight, water, food, steps, amount other things.
Cons
I do not like that the app is not compatible with the Apple iWatch.

- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fitbit motivates me to stay healthy!
Reviewed on 2023/06/20
Pros
I love tracking my steps and calories burned. As an avid gamer, there's no better way than turning fitness into a game where I can track my progress.
Cons
It's a shame the weekend warrior and workweek hustle got removed. Can't wait for a new version to come out
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Novice user, but very happy
Reviewed on 2023/10/28
I have had a very pleasant overall experience, almost three years now I think. I wore out one wrist...
I have had a very pleasant overall experience, almost three years now I think. I wore out one wrist band, but it was easy to go online to buy replacements. FitBit works, gets consistent data and simply does what it says it will do, which alone is a huge positive in today's world.
Pros
The thing I happen to like the most is the wide variety of data available. I particually like the heart beat and sleep info.
Cons
Seems counter intuitive to re-boot. So simply turning off and on is not very easy to do until you know how.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Smart watch
Reviewed on 2024/02/14
Pros
Looks smart, easy to use, battery lasts for a good time
Cons
Somerimes it can be difficult to sync but generally great
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fitbit User Review
Reviewed on 2023/05/16
Overall I have enjoyed using Fitbit and have purchased new watches as well as given watches to...
Overall I have enjoyed using Fitbit and have purchased new watches as well as given watches to friends/family as gifts. I would like the cheaper models to have a few more features/updates features as I can't use pay by watch or Uber on my Versa2, despite it having the apps available to add onto the screens.
Pros
I like the step tracking function as I use this daily to link with my GoVida App. I also like the menstrual tracking as I find it to be very accurate. I use the heart rate fitness tracker as well although I'm not sure how accurate this is as it seems to vary quite a bit during the day but I like that it gives me an indication of my cardiac health based on my age and sex.
Cons
My Versa2 does not link with NatWest online banking in order to make use of paying with my watch. I also think the calorie counting part of the app could be improved to make it a bit more user friendly/accessible.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Healthcare
Reviewed on 2023/10/03
Pros
It has many functionality and it is suitable for every occasion. Very good monitoring too!
Cons
Sometimes when you are working out, it is difficult to trace movements when you are standing still.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I’m very impressed
Reviewed on 2023/04/02
Overall, I’m extremely impressed with the product/service.
Overall, I’m extremely impressed with the product/service.
Pros
I love how it accurately helps me track many steps throughout each day. It motivates me to walk more and/or longer and gives me the added push at the day’s end to take an evening walk if I didn’t hit my daily step goal.
Cons
Sometimes the heart rate monitor is off by a lot. I feel like that could be improved.
- Industry: Import & Export
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
I am using Fitbit with my Pixel Watches
Reviewed on 2023/05/22
Pros
Fitbit has really modern design, looks nice and is user friendly. I can really quickly go through my stats and it is easy to find what I am looking for.
Cons
A lot of functionalities are hidden behind paywall even though you have paid for watches. So you have to pay monthly to be able to use all the functions you want.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use fitness tracker
Reviewed on 2023/03/24
Overall have had a good experience
Overall have had a good experience
Pros
I find the sleep profiles, heart rate monitor, step counts and exercise readiness data both interesting and encouraging of healthier behaviours.
Cons
I find the flashing sensor lights annoying and also the screen is too dim in bright outdoor environments
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
fitbit forever.
Reviewed on 2023/01/02
Im so familiar with fitbit that I always love the new products
Im so familiar with fitbit that I always love the new products
Pros
I actually won an apple watch in a pitch competition and I was excited to use it, but once i did, i reverted to my fitbit watch. Perhaps because I am older, I cant see the icons on the apple watch as well. But I gave the watch to a much younger coworker and she loves it. So, maybe my review is age specific. But I honestly love the fitbit products. I keep going back to them.
Cons
I honestly have no issues with my watch. It has more functionality than I use but my 2023 resolution is to learn to get the most from it!
- Industry: Design
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fitbit is the perfect tool to stay motivated!
Reviewed on 2022/11/12
I like the simplicity of the design. It's not too complicated or distracting. Keeping the key...
I like the simplicity of the design. It's not too complicated or distracting. Keeping the key functions to the minimum which helps me to stay focused and motivated.
Pros
Easy to use product, app is super intuitive and I love the sleep and fitness trackers as well as fitness milestone notifications.
Cons
Wish the premium features are a little cheaper. Only did a one month trial, didn't see enough pros to keep the premium subscription.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Keeps me active all day!
Reviewed on 2020/05/20
My overall experience is positive, I love tracking my activity, it keeps me motivated to stay...
My overall experience is positive, I love tracking my activity, it keeps me motivated to stay healthy, which is very important to me. Everyone should have one.
Pros
I love using my Fitbit, I carry it with me 24/7 and has incredible features. My favorite is that it tracks my steps. It's so important to see how active you stay all day and I love the goals that are set for you, whether it's reaching 9 hours of activity (Easy!) or 10,000 steps a day (I deserve some claps, I reach this goal in my 1b1b at least 4 times a week) . You can also track your workouts, and it's awesome that there are already some pre-determined workouts. I believe adults would benefit so much from using it, it tracks the quality of sleep and the oxygen levels, the water intake, even nutrition, but I don't really use it because I would have to use my phone, and honestly, the Fitbit is a great way to take a break from your phone. I have not experienced any issues with the functionality, it never crashed or turned off, it works excellent.
Cons
What I like the least is that it has some apps that are added without even asking me, and honestly, I don't use them and don't care for them, like Strava or Pandora. I'm not sure why they're there, maybe they're partners or sponsors? I don't know. I also don't like that there is a basic and a premium account. I paid over $100 for my Fitbit, therefore I should be entitled to access all the features with no extra charge. If I need to upgrade, I would just buy a new one. This just makes me want to get a much more simple tracker with just a few features.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Health and wellness monitoring
Reviewed on 2022/11/28
I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep...
I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep with only one small wrist worn device is highly beneficial. Newer Fitbit models are equipped with EDA scan and ECG. It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day. The vibration is weak! If I don't have the device synched down as tight as I can, I don't feel the alarm at all. The alarms cannot be named, making them not as useful as they could be.
Pros
- Monitor vitals, daily activity level, and sleep habits without corded and bulky machines.- Remotely access data.- Community features, work out together.- Mental wellness features.
Cons
- Not as reliable or accurate as hands on monitoring.- Device, subscription, data or wifi, and smart phone needed. Expensive.- Drains phone battery. Patients forget to sync.- Features vary by Fitbit device.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for Health
Reviewed on 2022/09/19
I have been able to find help for myself that also can be shared on my page to help others. So many...
I have been able to find help for myself that also can be shared on my page to help others. So many people get overwhelmed or afraid to talk about issues that with sharing what I learn they see they are not alone.
Pros
There are so many free options to help with physical and mental health. And the paid version is affordable. Love the options I can choose from when trying to get help with things like sleep and walking. Has challanges I can do to help give me a boost in striving to do better. I can interact with others and have that support I need to keep trying. Articles to read and recipes too that I can share on my page to help my followers.
Cons
I do get some people that add me to help with their journey but then they spam me with thinking its for dating . Get people you can tell are catfishing people. Be nice if there was a way for the app to verify who people are .
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keeping you on the right track
Reviewed on 2020/02/07
Its awesome to know that all across the world you can meet people with common goals of trying to...
Its awesome to know that all across the world you can meet people with common goals of trying to stay or get healthy and are there to get you going. It is great to have my routine of opening my app a seeing where I am in my daily challenge with friends I have made through Fitbit and the chance of being this week.
Pros
Beside getting statistics of health there is the interaction with others individuals with like mind goals to sleeping, eating, and health. A must for those individuals who have a competitive drive, you friend others and challenge them in daily, weekly, or weekend challenges to get the best of you and them.
Cons
The conns with product is lately younger individuals who pop up and with the content of certain jokes that some adults have it may not be appropriate for children. Not enough screening on what should be seen or said on Fitbit items should be removed quickly and certain people should be banned for trying to make this into a dating site.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The future of Health Solutions
Reviewed on 2021/05/28
I think that information well analyzed could tell us a lot about our present a future health. This...
I think that information well analyzed could tell us a lot about our present a future health. This is the way
Pros
There are wereables. There is a lot of info. Here is one way to have everythng recorded, analyzed. It's the future of health adminitration.
Cons
It wold be great to get more and more info about us. Blood pressure, glucose, oxygen, etc. Everything in "the blender" could tell us a lot about our health and patterns.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Tracking Tool for your Fitbit
Reviewed on 2019/12/10
My health insurance provider has a program that rewards me cash for taking at least 7500 steps a...
My health insurance provider has a program that rewards me cash for taking at least 7500 steps a day. They integrate with the FitBit program automatically which makes it very easy for me to transfer the data and claim my reward.
Pros
The software is free and integrates with FitBit wrist devices. I get to see a variety of metrics that are created off of the basic information that is synchronized with my wrist device.
Cons
On the iPhone App, it seems to take a long time to sync with my device. This indicator sometimes shows it syncing for several minutes even though I sync the data daily. Not sure why.