--- description: Learn how Frill can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Frill Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Product Roadmap Software](/directory/989/product-roadmap/software) > [Frill](/software/2060041/frill) # Frill Canonical: https://www.getapp.za.com/software/2060041/frill Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2060041/frill?page=2) > Frill is a cloud-based software designed to help businesses capture, manage, and announce product feedback via a unified portal. The platform enables organizations to gain insights into customers' experiences with products, providing real-time access to how customers are using and interacting with products. > > Verdict: Rated **4.7/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 26 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Frill ## Commercial Context - **Starting Price**: US$25,00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Free - $0 Startup - $25/month or $23/month (paid annually) Growth - $149/month or $139/month (paid annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia ## Features - Collaboration Tools - Gantt/Timeline View - Prioritization - Requirements Management ## Category - [Product Roadmap Software](https://www.getapp.za.com/directory/989/product-roadmap/software) ## Alternatives 1. [Confluence](https://www.getapp.za.com/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15312 reviews) 3. [Notion](https://www.getapp.za.com/software/132111/notion) — 4.7/5 (2709 reviews) 4. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (2887 reviews) 5. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23487 reviews) ## Reviews ### "Simplicity at its best\!" — 5.0/5 > **Tayshiro** | *26 July 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Although I'm using Frill for a short period of time, I'm pretty happy with it. Great and functional design, responsive team, and fast deployment of new features. > > **Cons**: For now, the main con is the long roadmap and not being able to translate it (they are already working on it). > > The best of Frill is its simple design. You just enter and can quickly check/do everything you need. ----- ### "The most affordable and functionally relevant ideation tool in the SaaS lineup" — 5.0/5 > **Krishnaswami** | *11 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Clean render Ability to merge ideas which ensures that the votes are also accounted for Super clean informative announcement widget Weekly email digests, that lets you review and control oversights Sticky ideas that allow for the buried gems to be brought out to in the open. Webhooks - A super efficient implementation (you get to choose if you want to track just one event or all of them) and finally an amazing support team. > > **Cons**: The gif that loads at every idea submission is a little tardy, i would not say i dont like it, but it does not fit into a professional setup and is looked down by some corporates, however that said, they just added an update to disable it, with that taken care of, i have no more point to dislike here. > > We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high. It was by chance that I stumbled upon frill.co and immediately fell in love with the interface, its clean, appealing and a visual delight. seldom have i seen something that invoked me to check out other ideas, just by being on the page. So it was an instant check and buy decision for us. We have used it extensively in our brainstorming sessions, to collate ideas and with the merge ideas feature that frill offers (which we did not see in any of the competiton) ensure that the final list is clean of duplicates, and no idea is ruled out. We also had a requirement to share details to our project management tool, and the webhooks made it a breeze, we now just set it up and once we receive a comment from our team member with a keyword, it lands up in our project todo list. We are toying around with the widget now, to identify where we could ideally place it, for now it doesnt go with the color palate of our website, but there is a widget designer in the works, and once that is live, i do envison using the tool completely for my product. ----- ### "Great Tool but...." — 4.0/5 > **Rebecca** | *12 May 2023* | Public Relations & Communications | Recommendation rating: 5.0/10 > > **Pros**: Love the concept and useability for the community to be a part of the whole process The customer service is pretty good, too. > > **Cons**: No option to disable comments and only have votes. Or at least pre-approved comments would be so helpful. > > ... What's totally missing is the possibility to disable comments, or at least have them pre-approved. The problem is, we work with a huge community of people and they are already misusing the comment section for advertisement, which we don't allow. So we have to spend a good daily part in just deleting comments. It would make the tool even better if the option for pre-approving would exist, like the threads already are.But in general, great Tool. Thanks ----- ### "Growing product and simple to use" — 4.0/5 > **Verified Reviewer** | *27 June 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very clean user interface and clear-cut user experience. No confusion when using the dashboard or unnecessary jargons that complicates things. Very smooth experience using Frill. I particularly like the interconnection between ideas, roadmap and announcements, and the team has been moving fast in building new features and improving existing functions. > > **Cons**: Support only via email, which was slow. No chat support. Kept asking me to send in screen recording instead of checking through the backend. ----- ### "Best Feedback Tool" — 5.0/5 > **Tang** | *13 August 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: frill.co is a great solution for any marketing team that's trying to get more customer feedback. It's so much easier to stay in touch with what our customers want and what we need to do to improve our products. The interface is really user-friendly and the pricing is really affordable. I'd recommend this product to anyone who needs better feedback\! > > **Cons**: Right now I can't find anything that I don't like > > I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2060041/frill?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2060041/frill) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data