The Jewel Software

4.9 (38)
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Jewelry management solution

Overall rating

4.9 /5
(38)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
5.0/5

100%
recommended this app
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38 Reviews

George
George
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experiences with The Jewel Software

Reviewed on 2023/11/28

[sensitive content hidden] and his team are amazing to deal with. If I ever need help or something...

[sensitive content hidden] and his team are amazing to deal with. If I ever need help or something customised it is done within hours! I don't need to wait and especially when it is critical for us. It is personalised RELIABLE service and could not thank them enough! They go above and beyond for everything treating your business as their own!

Pros

It is flexible! It took me around one year to find a software to suit my business, especially because my jewellery business is so highly customised. I thought I may need to go down the avenue of having something custom made but [sensitive content hidden] was an enormous help. He customised everything to my need. To put it into perspective, I needed something that will be able to handle my gem department, internal repairs and manufacturing, remodels, custom orders, valuations/appraisals, outsourced repairs, materials balance, retail inventory and advise me of which products are where. I also needed it to act as a point of sale system and finally to be able to submit my figures for financial reporting. Furthermore, the client 360 degree CRM section is fantastic! I am able to know everything about my clients; even up to their finger sizes and don't need to rely on my memory!

Cons

There is not much for me to mention here

Ali
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Jewelry software and team

Reviewed on 2022/08/08

It was very very time effective , and cost effective ! It helped me to track the loss of gold in...

It was very very time effective , and cost effective ! It helped me to track the loss of gold in each operation in the production , and to audit all the phases and the departments easily in the company without gaining the needed experience!

It’s tailored for jewelry businesses

Pros

The Dashboard , you’re one click away of whatever you’re looking for !

Cons

Honestly, they’re always following up their business , and it’s always on update , so you don’t need to remind them.

Sami
Overall rating
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy going software

Reviewed on 2021/05/14

The experience is good but the updates are always essential in evey software

The experience is good but the updates are always essential in evey software

Pros

Software is well connected to the online rapnet of our business

Cons

It have to update the supplier status to be able to be client and supplier in the same sheet

Hani
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in one jewelry app

Reviewed on 2021/05/11

This is a one stop shop, you can find all your needs with this application. Track your production...

This is a one stop shop, you can find all your needs with this application. Track your production costs, sales, inventory, accounting, personnel management.....

Pros

Very versatile app
Easy to use interface
Extremely customizable
Satisfies all your needs to properly run and track your jewelry business

Cons

There is nothing not to like, the support team go the extra mile to make your experience a great one

Alternatives Considered

Jewel Software

Reasons for Switching to The Jewel Software

It was a bang for the buck, regular updates and support.
Georges
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The jewel store is the perfect tool

Reviewed on 2023/11/18

Perfect experience. Support is amazing and team is professional and knowledgeable

Perfect experience. Support is amazing and team is professional and knowledgeable

Pros

Ease of use, completeness of functionality integrated software and systems and hardware, easy accessibility

Cons

Nothing. It is a perfect tool i have not faced any issues or setbacks with it

Bilal
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software

Reviewed on 2023/11/09

Amazing experience woth amazing customer service
Friendly and pro

Amazing experience woth amazing customer service
Friendly and pro

Pros

Much recommended
Easy and safe woth lots of professional commands which improves your business

Cons

Everything is perfect, i've been using it for more than two years and never faced any problem

Verified Reviewer
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING EXPERINECES

Reviewed on 2023/11/19

Pros

Easy to learn and easy to add new function

Cons

Its help me to track my own inventory and cash reporting become easer

Nicolas
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2023/11/08

Pros

Very easy and user friendly software with great support

Cons

Nothing really everything is great about it

Zain
Zain
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Jewellery POS & management software

Reviewed on 2022/07/26

Moving over my data to The Jewel Software was seamless. The software is relatively simple to learn...

Moving over my data to The Jewel Software was seamless. The software is relatively simple to learn and has so much more features which is a great bonus. Fady is very easy to communicate with and is always available to assist and help when needed.

Pros

Ease of use stands out among the many other features that this software does. It’s very customizable so it can be tailored to your specific needs.

Cons

Nothing as it does things better in every way vs my previous software.

Juliana
Juliana
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I Recommend Jewel Software

Reviewed on 2022/07/26

It makes our work easier and faster

It makes our work easier and faster

Pros

Pricing and Suppliers Management easy to use

Cons

We couldnt edit or modify some attributes as diamond clarity or production service.

Philippe
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jewellery Retail

Reviewed on 2023/11/14

Pros

Easy to Use
Connect Retail Outlets
Inventory Management

Maria
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing experience!

Reviewed on 2023/11/08

Pros

Very user friendly, easy to learn and the team is always available

Cons

Nothing till now, all working well and clear

Ameer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 2023/11/08

The experience is very good , highly recommend .

The experience is very good , highly recommend .

Pros

The dashboard is great , customer support is top notch . And the jewelry features

Cons

Account statement for suppliers doesnt allow for IQD currency.

Hani
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

First Time User

Reviewed on 2023/11/12

Pros

It has all the features you might think to manage properly your business

Cons

Nothing major. Whenever i have something to be customized, TJS were very reactive

Youssef
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TheJewelSoftware has made a great shift in my daily processes.

Reviewed on 2020/05/24

The Support is amazing; they are always up to date and installing new versions and new features.

The Support is amazing; they are always up to date and installing new versions and new features.

Pros

We have been using this software for the last 7 years; i am more than satisfied
The system has a very user friendly Interface; It organised my clients' and suppliers' accounts
Most importantly is that increase my productivity for more than 30%

Cons

The last 7 years i have been using this software it never failed me.

Tony
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HIGHLY RECOMMEND THIS SOFTWARE.

Reviewed on 2021/05/13

I consider The Jewel Software as the core of my business. Very sophisticated yet very easy to use....

I consider The Jewel Software as the core of my business. Very sophisticated yet very easy to use. The software covers all the industry's details from gold mounting to loose diamond to production details....covering every aspect of the jewelry field, helping me organize and quicken all the processes of the work. I HIGHLY RECOMMEND THIS SOFTWARE, not to my competitors tho.

Pros

It helps me organize my work, easy to use yet very professional. The after-sale service is perfect and very quick. The software is very flexible, anything can be tuned and changed to suit your business. I don't remember any request I made that was not taken and worked upon immediately. A continuous update is always on the go; new and developed features are always installed and mainly all for free.
I can write a long list of pros but I'll limit myself to the above.

Cons

Nothing to my mind now. The software covers evth i need and more.

Elias
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A software to make your business run as ease

Reviewed on 2022/07/26

Customer service is always available at all times. Can be programmed to fit your exact needs.

Customer service is always available at all times. Can be programmed to fit your exact needs.

Pros

I feel safe using this software knowing that nothing can go unnoticed. Easy to use. Helps running the business easier.

Cons

Nothing whatsoever so far. They are always up to date

Paul
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jewel software

Reviewed on 2021/05/18

The software was a turning point in my work experience, it does cover every aspect i require and...

The software was a turning point in my work experience, it does cover every aspect i require and the most important, you feel as if its customized for jewelry business

Pros

Ease of use, user friendly, cover all section of my daily routine work, sales, purchasing, maintenance , special order

The support team is always ready for help, and available 24/7.

The software provider keeps on updating the system to improve preformance

Cons

up till now nothing major happened, and when it small things do happen the support is up to available

Antoine
Overall rating
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SME admin using the Jewel software

Reviewed on 2021/06/21

Pros

The Jewel software helped me managing my clients, by noting their preferences & history, over and above an easy billing system.
Moreover the software helped me categorize my inventory, keeping track of the cost of the merchandise and updating it whenever prices surge.
Statistics are another plus, very easy to obtain in order to facilitate decision making.

Cons

The merge between my old database and the new software should be closely managed, and categories very well planned, in order to insure a smooth transition and later on, an easy operation of the main commands

nour
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All-in-one interface for jewelers

Reviewed on 2021/05/16

The software is extremely versatile. It was built in a way that allows the company behind it to...

The software is extremely versatile. It was built in a way that allows the company behind it to cater many of its features to your specific needs. Its a one stop shop, allowing the users (both managers and employees) to control and fulfill all their duties without the hassle of combining data from several applications.
You can track your employees attendance, your sales, client database, inventory, production, cash flow and cash management, accounting... all the needs one might want to run a business.

Pros

Easy to use, versatile, fast support, combines all features one might look for in many different software.

Cons

Nothing at all, this interface has an excellent support team behind it ready to solve all issues you might find (if you will ever find any)

Kevin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Software reviews

Reviewed on 2022/07/26

Pros

Very easy to use. Amazing features and excellent customer service

Cons

Nothing. Software works fantastic no complaints as such

Elie
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in 1 jewelry software

Reviewed on 2021/05/25

Simply love it great customer service

Simply love it great customer service

Pros

What i love about the software is that it has everything , from gold to stones to online selling ..... and FAT development keeps adding and updating it .
Customer service is simply great.

Cons

Nothing cos whenever i don't like something i ask the developer and it is fixed or customised

Michel
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 2021/02/01

Great experience always available to support you

Great experience always available to support you

Pros

Easy to use , Service and it is customized program

Cons

To be improved by introducing the RFID tags however they did it but not yet tested because still under process

Mira
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

.

Reviewed on 2022/07/26

9/10

9/10

Pros

I liked that everything is recorded and we can track it all

Cons

It has some glitches and would appreciate making fixing mistakes easier 😭

Jean
Overall rating
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing software

Reviewed on 2022/07/26

I can manage all my stock in different warehouses.

I can manage all my stock in different warehouses.

Pros

It has all the features you need and easy to use

Cons

It is simply amazing. You can find all your business needs