Akitu One Reviews

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30 Reviews

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So Glad we switched to Akitu
Reviewed on 2023/12/22
The support from Akitu has been nothing short of outstanding. [sensitive content hidden] and the...
The support from Akitu has been nothing short of outstanding. [sensitive content hidden] and the team have been incredibly attentive.
Pros
Easy to use, full featured, and reasonably priced. It's amazing that so much new and useful functionality is constantly being added.
Cons
I was nervous that Akitu was a small company at the time, but in the end it was not an issue whatsoever.
Reasons for Choosing Akitu One
Although we paid monthly for Abeldent and got updates for years, we reached a point where Abeldent was looking for a large lump sum payment to update the software - this lump sump was the same amount as just purchasing new software from any other vendor. I felt very let down as a long-time user. Also, the software was very outdated and was cumbersome to use. There were bugs that had been present for years, and despite reporting them, they were never corrected.Switched From
ABELDentReasons for Switching to Akitu One
The layout and usability seemed very intuitive, with lots of features, and reasonably priced.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We are very happy with Akitu One!
Reviewed on 2024/01/15
As a dental team we were quite leary about the new software and that there was only online training...
As a dental team we were quite leary about the new software and that there was only online training available. Just very different than previous software switches but we were all surprised with how easy we were able to make the switch and get most things figured out.
Pros
Quick, easy and any changes we seem to ask for to improve usability seem to be added in. Good customer support from what i hear.
Cons
Not really anything in general but there are a few tweeks that can be made. More templates for xrays and IO photos. Also in the probing chart, if adjustments are made to an existing perio exam, it should save as a new date at the end of the day (sometimes multiple saves are made during exam so would have to be end of day).
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Akitu 1 Dental software
Reviewed on 2023/02/27
Its good
Its good
Pros
IT is very easy to learn, some feature require more clicks.
Cons
It is not compatible with my xray software system, so I can't do bridging
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Support!
Reviewed on 2024/12/11
I started Akitu One Summer 2024, Zero regrets!
I started Akitu One Summer 2024, Zero regrets!
Pros
I LOVE how quick the support team is to respond! They always have a great attitude and are so pleasant to deal with. Very positive and professional. I really appreciate how open they are to constructive criticism and suggestions for improving the software. Every time I've reached out, my questions have been fully answered-I've never ended a support call feeling unsatisfied. Fantastic service!
Cons
Not much! I am completely satisfied with the program.
Alternatives Considered
ClearDentReasons for Switching to Akitu One
Patient booking service, messaging service with patients...I have no receptionist. Don't need one!- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Number One
Reviewed on 2023/12/21
I love akitu one, the support is number one, I loved the training, I love the wiki for added...
I love akitu one, the support is number one, I loved the training, I love the wiki for added support, I love the email portion of the billing which makes admin work so much easier
Pros
I absolutely loved the training. It felt like someone really cares about your business and your people. The support is 5 star. It is quick resolution, the support time needs to be acknowledge for their professionalism, kindness and patience.
Cons
On the charting, I do not like the images used to indicate a full upper denture or the partial dentures. I would like to see more charting in the AAP periodontal stage and grading, conditions of the tissue's. I feel as a hygienist this area is lacking a bit. I would like to be able to draw on the odontograms to give a more specific picture of what is really happening such as the area of decay is larger that just a black dot.
Reasons for Choosing Akitu One
Administration and billing issues, needed a more current software and the BIGGEST ISSUE IS WE ARE MOBILE AND WE COULD NOT ACCESS ALL OUR DAILY CHARTING AND BILLING BECAUSE DOMTRAK WAS NOT CLOUD BASEReasons for Switching to Akitu One
I was on a zoom call with a whole bunch of independant hygienist and a few mentioned akitu one and sounded like it offered what they needed so I decided to try it- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best software we have found!
Reviewed on 2023/12/22
Finding Akitu was like a dream, it fit our budget and the specific needs of our Dental Hygiene...
Finding Akitu was like a dream, it fit our budget and the specific needs of our Dental Hygiene Clinic. We had a rough start opening our clinic. We tried several softwares and often found that they had misrepresented their capabilities or failed to deliver on their promises. Prior to Akitu we required more than one software at a time to meet our specific needs. The cost was significant and we spent endless hours transferring info between our previous softwares. Finding Akitu has saved us so much time, money and removed the headaches from our daily admin duties. Akitu will allow us to continue to operate without an administrator for much longer allowing us to continue to build our practice at a reduced cost! It has been a lifesaver!
Pros
-ease of use
-friendly and fast support
-cost
-automated systems allow for us to save on admin until we have the budget for an additional salary.
-constantly working to improve the software with regular upgrades
-very receptive to feedback and quick to implement changes to further improve the client experience
Cons
-there isn't anything to complain about Akitu checks all the boxes.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best management software for dental clinic
Reviewed on 2024/06/25
Beside being great software that addresses all the issues in clinic, the customer care is awesome
Beside being great software that addresses all the issues in clinic, the customer care is awesome
Pros
Comprehensive and very detailed clinical charting.
Cons
Have to pay $50 more if used more than 1000 text messages.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing dental software
Reviewed on 2023/12/22
We are lucky to have found this program
We are lucky to have found this program
Pros
Easy to use and learn. All our staff live it and we can easily train new hires
Cons
So far I am really happy with the features but we always give feedback and support team help us
Alternatives Considered
Curve DentalReasons for Choosing Akitu One
Wanted a cloud based program that is affordableSwitched From
DentrixReasons for Switching to Akitu One
Unlimited forms and providers with AkituOne while others make you pay for extra providers and forma- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to use
Reviewed on 2024/09/17
It’s been a smooth transition from the previous software. Easy to use, but also simple to access...
It’s been a smooth transition from the previous software. Easy to use, but also simple to access quick support. The training was thorough. Everything is customizable
Pros
Straightforward, easy to use
Thorough training ([sensitive content hidden] was lovely and so knowledgeable)
Everything is customizable
Cons
Small complaint - when accessing Akitu on my phone, I can’t see the entire screen
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akituone has been an amazing software
Reviewed on 2024/01/21
Pros
Easy to use and very straight foward
I like the new updates and features added
Cons
Task bar. It would be great to constantly see an aging list of tasks that are overdue. But the current feature is already amazing.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akituone - The Gold Standard for Dental Software
Reviewed on 2024/05/09
It has surpassed any expectations I had when considering Dental Software and 10 months later. I am...
It has surpassed any expectations I had when considering Dental Software and 10 months later. I am still continually impressed by Akituone!!! Please continue to do what you are doing. As an independent dental hygienist with no tech support in-house, Akituone has always been there for me! THANK YOU!
Pros
The support - I cannot say enough about the support. Any issues or questions I have are addressed in the most personal, comprehensive, efficient manner. Your support team goes above and beyond and I hope you value them!!! (especially [sensitive content hidden]!!) I also want to add that when I did my on-line training sessions (Fundamentals) with [sensitive content hidden], she was most patient with me and spent so much time with me and I really appreciated that!
Cons
As a 51yr. old clinician who is not tech savvy, I did find the learning curve to be huge!! I especially did not enjoy building templates, I just could not wrap my head around it even with all the wonderful support I was given.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Akitu One user
Reviewed on 2024/09/23
The training was lovely. [sensitive content hidden] were very engaging and wonderful teachers. The...
The training was lovely. [sensitive content hidden] were very engaging and wonderful teachers. The system is very user friendly.
Pros
The online booking system is very convenient and patients find it very easy to navigate. The Wiki is incredibly easy to navigate and helpful.
Cons
N/A. I did initially find the cost to be a bit pricey however the features of the system, and the training have been lovely.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Akitu One
Reviewed on 2024/09/13
Very satisfactory. Its was very easy for me to understand and the trainer [sensitive content...
Very satisfactory. Its was very easy for me to understand and the trainer [sensitive content hidden] was 10/10 she expalin and walk me through to every tiny step. She made akitu one a piece of cake for me.
Pros
The AI probing, charting, the finance which was straight forward.
Cons
Nothing that i can think about. I can say the feature that i might be least using.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent program and customer service
Reviewed on 2023/12/21
Pros
Excellent customer service. Someone is always available to help and answer my questions. The program itself it easy to learn to use. The akitu team is constantly updating with new features for more improvements.
Cons
There are small features/algorithms that could be improved to improve ease of use. However, they are minor issues and the support team always addresses the issues quickly if we bring them up. Once again these minor issues reflect the good customer service/support I received as a client.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akituone team is excellent
Reviewed on 2024/01/07
Great so far, I have been using for just under one year now and will continue
Great so far, I have been using for just under one year now and will continue
Pros
Good sales, service and support so far! system is intuitive and company takes into account the users input for improvements often
Cons
No problems yet! I have been satisfied with my use of the software. (Basic billing use so far)
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akitu One Review
Reviewed on 2023/12/30
So far, am pleased since moving from old dental software.
So far, am pleased since moving from old dental software.
Pros
Modern, simple and easy to use. Very user friendly and icloud base helps a lot. Akitu One is always improving.
Cons
A bit confused on where/who to contact for support. Have had issues reaching and resolving support when needed.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hello this is my review
Reviewed on 2024/02/23
Great, I don’t think this should have a mandatory min
Great, I don’t think this should have a mandatory min
Pros
Easy to use and customer service, always quick to answer
Cons
Changing schedule availability is a pain
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dental Hygiene
Reviewed on 2023/12/27
Pros
User Friendly, information is often imported together
Cons
They need more pre-made forms. There are some but not enough
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akitu One was the best choice for my new Independent Dental Hygiene clinic
Reviewed on 2023/03/05
I am extremely happy with my choice of Akitu One as my dental management software for the start up...
I am extremely happy with my choice of Akitu One as my dental management software for the start up of my new dental hygiene clinic. I initially chose Akitu One for their cloud-based feature and the clean, modern, organized display of their content and graphics. But I was pleasantly surprised with the overall ease of use of the software, such as scheduling, charting, billing and most importantly the clinical notes templates. I was able to easily create many specific templates that drastically reduced my overall documentation time. In addition, Akitu One's support team has been fantastic. [sensitive content hidden] is quick to respond and is always so helpful with any issues that I have had. Overall my experience with Akitu One has been excellent and I would highly recommend them to anyone looking for a modern, cloud-based, streamline dental management software.
Pros
cloud-based (I can access the software from anywhere); overall ease of use (very easy to learn and use); modern professional graphics (clear, organized in a not too busy or cluttered layout); ability to easily create personalized, specific clinical notes templates; great customer support (very quick with responses)
Cons
ability to 'move' through the perio chart from tooth to tooth is slow due to needing to click on each tooth with the mouse (ex: when I need to add BOP after having taking the probing measurements); no 'written' support material to reference on my own
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant Easy to use Software
Reviewed on 2023/02/27
5 star overall experience - customer service is excellent and extremely fast.
5 star overall experience - customer service is excellent and extremely fast.
Pros
Customer service and well designed. Akitu One has built this program based on the needs of its user. It's so easy to use, everything was been created with meaningful intentions. Just brilliant work and software.
Cons
Honestly, there really isn't anything to not to like about this software. If you ever think of something that can be improved the team is always willing to adapt and improve the functions to make your charting and administration work seamless.
Reasons for Choosing Akitu One
Cost, Features, Akitu one Canadian based Having used many dental software throughout my career and vetted 7+ software companies when choosing my own. Akitu one was the simplest yet well designed program out of them all. Cost friendly for all features available and an excellent team to work with. So easy to use for clients and practitioners. Easy to send client intake forms and no more struggling clients to fill them out. Everything is customizable to YOUR needs.Switched From
Curve DentalReasons for Switching to Akitu One
Everything is customizable to your needs- easy client intake forms - easy scheduling, including online booking, recall client list, multiple users/calendars- allows for EDI- easy to preauth treatment for clients - charting is simple yet allows you to complete everything you need - notes templates are amazing, customizable, easy to use - Canadian based - and more...- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dental Software Review
Reviewed on 2023/02/28
Akitu One has been great to work with. They have been attentive to any suggestions and always quick...
Akitu One has been great to work with. They have been attentive to any suggestions and always quick to assist when needed.
Pros
I am just starting out my dental hygiene business but have been in private practice for many years using various dental software programs. Akitu One has been amazingly easy to use and did not require a whole lot of training. From inputing patients profiles, scheduling, charting, billing and running reports, the system does not require you to be tech savvy. Everything is clear and easy to understand. If I had any issues at all, they were simple fixes and customer service was quick to help when needed. Highly recommend Akitu One.
Cons
Not having preset Dental History and Medical History forms available to have a quick start to the program.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best decision about software yet
Reviewed on 2023/02/27
Complete Satisfaction
Complete Satisfaction
Pros
I was really on the fence about the time and effort to switch. However with multiple practices it was impossible to get out current software to function at a level that was even passable. Akitu is cloud based and developed in Ontario so it was a no brainer for the legalities of our College needs.once the decision was made the process was so simple I wish I had done it long ago! The training walks you through all your little hurdles and helps you to become an expert in no time and it functions the way it is meant to!!! They are always taking our request into consideration and want to make it work for us in the clinic!
Cons
Once over the learning curv I really haven't found anything i cant live with in our clinics.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy User
Reviewed on 2023/02/27
Eugene is the heart of this company. He answers the phone promptly, is extremely knowledgeable and...
Eugene is the heart of this company. He answers the phone promptly, is extremely knowledgeable and goes above and beyond to improve the software with every suggestion.
Pros
Easy to use, visually appealing. Minimal training required for auxiliary staff.
Cons
There are lots of features that still need some improvement. But in the short time I have been using it a lot of those concerns have been quickly and easily addressed.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly
Reviewed on 2023/02/27
Pros
super easy to use, user friendly & modern.
Cons
i think the imaging could use some upgrading. Such as being able to expose x-rays without having to reset each time.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Meghan
Reviewed on 2023/03/03
really good. customer service is great
really good. customer service is great
Pros
Easy features, user friendly, the two way text communication with clients.
Cons
how you have to remake a missed apt from the broken apt lists