Skyward Student Management Suite

4,3 (142)
Software for managing school operations, students, and staff

Overall rating

4,3 /5
(142)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,0/5
Customer Support
4,2/5
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142 Reviews

Chad
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Generally good software to manage student information.

Reviewed on 2018/02/01

Pros

It has a comprehensive set of features that allow student management. From the teacher side the data is fairly easy to view and input of the gradebook and attendance is relatively easy.

Cons

It is somewhat difficult to learn. There are many variables that can confuse teachers in creating gradebooks and in accessing information. The reports are not particularly intuitive to use.

Response from Skyward

Thanks for the kind words, Chad! If you ever find yourself helping new teachers learn the system, we have some resources available at https://www.skyward.com/support/quick-hits/teacher and https://www.skyward.com/teachers.

Teresa
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skyward review

Reviewed on 2017/01/20

This is my district's 7th year using Skyward. I am the counseling secretary in our high school and work in Student Management. I am also a security manager for our district. Honestly, when we made the transition to Skyward I was very unhappy. I didn't find Skyward to be very user friendly and I wasn't pleased with the customer support response time. Oftentimes I was unable to find a way to make Skyward do what I needed. However, as the years have passed, Skyward has made improvements to the program, I have learned the system better and the customer support live chat option is a huge timesaver. Now, I really enjoy using Skyward. I have the dubious distinction of being our district's "Skyward guru" and I believe I've learned a lot through exploration in my efforts to assist others. When I can't find answers, I know that help is only a live chat away! I would definitely recommend Skyward to other districts.

Pros

Possibly my favorite aspect of Skyward is the ability to dump data directly into Excel. This is a huge timesaver and allows me to manipulate, sort, share and utilize data as needed. I also like the ability to create reports based on my needs using Data Mining.

Cons

There are still a few things that I wish I could do in Skyward, that I can't, such as use activity groups to run certain reports/schedules. Occasionally, we experience what I call "Skyward quirks" when something doesn't work right one day, but it works the next. Recently, our library parapro ran a report and new that the info displayed wasn't wholly accurate. I checked her format and everything was good. I printed it with the same results. I cloned the report, changing nothing, and ran that and it was accurate. The next day her report worked properly again.

Response from Skyward

So glad we were able to grow together, Teresa, and turn a negative experience into such a positive one. Thank you for all you do to help your district get more out of Skyward.

Anthony
Overall rating
  • Industry: Think Tanks
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Piece of Crap

Reviewed on 2021/02/10

I am so glad that my child is a senior this year and I will never have to deal with this substandard software package again!

Pros

That I can check my childs grades when I can get into the system

Cons

Every other month I am being told on the app that my password expired and to use a desktop to reset my password. I go to my desktop and it tells me my password is no good to the point where I get locked out. Then I have to contact my school and have them send me a new password reset link. I never saw a software package that didn't give the users the option of selecting "Forgot Password" or "Reset Password" feature. The company says this is for security while they don't even have an option for two factor authentication. How about bringing your code out of the 1900's and creating an option where a school doesn't need 2500 parents contacting them every time they need to change the password!

Response from Skyward

Anthony, we can certainly understand your frustration regarding the password issues. Skyward allows a district to configure security options including several for resetting a user's password and the duration before a password expires.
If you're experiencing issues with your account, we encourage you to reach out to your district. If they need assistance, they can reach out to Skyward Customer Care and Support, and we'd be glad to help.
We are working on adding multi-factor authentication to an upcoming update. This will be configurable at each district.

Cheri
Overall rating
  • Industry: Education Management
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Power Comes with Responsibility

Reviewed on 2022/01/19

I use mostly the student management modules. I've worked in attendance, discipline, scheduling, substitution, reports cards, fee management, data mining, and health office.

Pros

This is an extremely powerful suite of software. Once you learn the basic interface (which takes quite a while) you can get more and more useful data out of the system.

Cons

The learning curve is steep. I've been using this program for 15 years and am still improving my skills. Many of the reports are hard to read and simply ugly. I shouldn't have to have my tech department use Crystal Reports (which I don't have access to and don't know how to use) to get something that looks professional. It needs to include a publishing tool similar to Microsoft Publisher (NOT Word!) so that I can design things easier. The report designer is terrible. It is cumbersome and not at all intuitive.

Response from Skyward

Thanks for the review Cheri. Balancing ease of use with product functionality is something we take very seriously. If you haven't already done so, we hope you will consider joining our User Research Panel so you can share your ideas directly with our UX team. For more info, visit www.skyward.com/moreinfo/user-research-panel. Thanks again.

Amee
Overall rating
  • Industry: Education Management
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Skyward requires Skills

Reviewed on 2021/05/22

Everytime we feel as though we need a retraining between the quarters to use it - to find the button or link that we need to report. It is easy to keep grades, but difficult to find the report, build a template or transfer grades between quarters/semesters. There is lots of keying in on the teachers side. There have been other report managing systems that I have used that have been a lot nicer for data keeping.

Pros

We use this software daily and I like the idea of a gradebook that is on-line to report grades virtually, especially with the changes in our world.

Cons

Difficult to use, not really user friendly (or teacher friendly rather) for the lower grades. I found that many upper elementary, middle school or high school enjoyed it and used it in so many other ways. We currently only use it to report attendance, grades and scan school entry documents. I am sure there are many other features that this platform offers.

Response from Skyward

Thanks for your comments Amee. Getting the most from Skyward involves some training and experience. We hope you will check out this article to see the training options you have at your disposal with Skyward. thttps://www.skyward.com/discover/insider/july-2015/know-your-skyward-training-options

Amanda
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Sky is the limit with Skyward

Reviewed on 2018/09/18

Skyward School Management has been a very positive change for our district. We switched a couple of years ago and since then it is easier for us to manage debt on lunch accounts and easier for me as a parent to stay on top of things like this.

Pros

I like how easily accessible Skyward is for parents to keep track of student expenses. Not only can parents easily add money to and watch student's lunch accounts, they can also easily pay fees online and very quickly. In a matter of seconds, I am able to add lunch money to my child's lunch account.

Cons

There is nothing I dislike about this software.

Response from Skyward

Thanks for the kind words, Amanda! We're more than happy to help.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Convenient student report access!

Reviewed on 2019/09/30

Very good. I'm up to date on my child's progress on a daily basis.

Pros

This is a fantastic way to keep abreast of your child's grades with individual test breakups and overall grade average with the allowance for teachers to add notes for the parents if needed. Also provides a way to email and contact the teacher.

Cons

There's nothing I don't like about the software. Overall great communication tool between a teacher and student's parents.

Laura
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Skyward for Student Management

Reviewed on 2022/01/09

Pros

Skyward is a "one stop shop" for teachers. Student information can be quickly accessed through Skyward. Teachers use Skyward for attendance, grades, and student information.

Cons

Some of the grade book setting can be a learning curve, but not very difficult to figure out.

Response from Skyward

We appreciate your feedback Laura. It's always great to receive comments from the teachers who are using Skyward to make their lives a little easier.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skyward

Reviewed on 2020/02/05

Overall, I have had a great experience. I am able to easily modify the grading program to fit my needs.

Pros

This is a really easy program to use for grading students. I also use the program to create online tests.

Cons

I can make seating charts with this program, but it does not allow me to print them off as a full page. I have had out IT guy look at this, but we cannot figure out how to do it.

Kylee
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use and find information

Reviewed on 2019/08/13

Pros

This product is so easy to use once you get the hang of it! It's a great way to keep all of your students information in one place. You can take lunch count, keep account balances, and more. It's great to have all the information in one place.

Cons

It's confusing to navigate when you first get started. Once you get the hang of it it gets easy.

Signe
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Easy to track students' grades

Reviewed on 2021/05/07

Skyward makes it very easy for parents to oversee their children's attendance and grades, access their schedules, receive announcements from the school, etc. It's a wonderful portal that helps parents to monitor their kids' education and take proactive steps to stay involved.

Pros

Skyward makes it easy for parents to track their kids' attendance and grades. This has been especially important during the pandemic because the kids have been learning from home for more than a year. When my stepdaughter started slacking off and not logging in to her synchronous classes, we found out very quickly by tracking her attendance through Skyward. This allowed us to address the issue right away, before she missed tons of class and fell really far behind. Similarly, it is easy to see the kids' grades. I know right away if assignments are missing, if they turn in incomplete work, or if they don't do well on a project/test/homework. That way, we can work with them to improve their grades right away rather than waiting until they've fallen so far behind that they can't bring their grades up.

Cons

It isn't always intuitive to use. When you click on "Gradebook," you get an error message that says "Not available when viewing all students." The first time I logged in, I had a hard time figuring out how to view the kids' grades. The menu to select a specific student is hidden at the top of the screen, whereas all the other menus are on the left. It took me forever to find it. Once you figure it out, it's easy -- but the first time, I struggled when trying to access grades.

Response from Skyward

Thank you for your feedback on how Skyward is helping you navigate your stepdaughter's academic progress throughout the pandemic.

Jacque
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long-Time User

Reviewed on 2017/01/16

I have used Skyward for many years, so I have seen it evolve. I will tell you this; you get what you pay for. Skyward is top-of-the-line! It will not always be the least expensive software, but it is more than worth the cost!! The software definitely helps customers work smarter not harder. With many of us wearing different hats, we need to find all of the time-saving opportunities we can; Skyward makes that happen! Skyward has many ways to get to the same information, so the ease of use is really in the end-user's hands. There is a plethora of shortcuts that Skyward has provided for the end-user, so no need to get bogged down trying to find programs/areas. Their Customer Service is top-notch. I have never had an issue that was not solved in a timely manner. They are wonderful! I could go on and on where Skyward is concerned. I not only love the software, but I like that the fact that Cliff King and the entire company has a focus on nothing but schools. They are truly concerned about the customer feedback, and they use that to make the software better (although I think it's pretty close to perfect now)!

Pros

The flexibility and multiple ways to achieve the end results we are looking for.

Cons

None!

Response from Skyward

Thanks so much for the kind words, Jacque, and congratulations on your well-deserved recognition as a Leader in Excellence for 2017!

DENA
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EXCELLENT SCHOOL SOFTWARE

Reviewed on 2019/10/07

We have to keep detailed records on everything from students to the financial. This software does it all. It allows multiple people to see the same data and manipulate it, all while having secure separate log-ins. It keeps all the data, runs all reports and keeps logs of who has done what and when.

Pros

Skyward keeps all of the records and any information that you can possibly want to report, accessible at your fingertips.

Cons

The annual cost is a little much, not sure how it compares to other school softwares. It takes some training to use. If you know computers and how they work, it will be a snap. I did not find it very intuitive.

Response from Skyward

Thanks for the review Dena. We are always looking for ways to make our software more intuitive. If you haven't already done so, we encourage you to sign up for our User Research Panel so you can have more input on the future development of our products. If interested, check out the Support area of our website for more details. Thanks again!

Dawn
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Train your staff in Skyward

Reviewed on 2021/03/27

Skyward I am sure has many functions that I have not been trained to used. I feel good software should be user friendly and somewhat intuitive; Skyward is not.

Pros

I like that I can mark all students present with one click. You can set up seating chart attendance with or without pictures. It can average grades for you. You can see if parents have accessed their child's profiles.

Cons

This is not user friendly and requires training. If staff is not trained (I was not) it leads to a great deal of frustration.

Response from Skyward

Dawn, the timing of your review couldn't have come at a better time. We are hosting a free remote User Group on April 26-30 with all kinds of sessions available to maximize your Skyward knowledge. If you go to our website and click on the Events tap you should be able to find it. There are also resources available at www.skyward.com/learnskyward that should help you. Thanks for your feedback.

Nathan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Not ideal

Reviewed on 2019/11/05

This help keep grades, lunch accounts, and attendance

Pros

The grade calculation and attendance parts work well. The custom reports are nice to save for the future.

Cons

The system isn't as user friendly as I hoped. Many connectivity issues with Canvas, this causes true have issues importing and exporting grade.

Cassandra
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2020/12/10

I love this product and use it daily for attendance and gradebook. I also use it to email progress reports and communicate with parents.

Pros

I love all the different reports and features that Skyward has. It takes much of the work off of teachers.

Cons

It is not very user friendly. Due to the fact that there are so many features, it is difficult to maneuver through everything to find what you need. Basic training is very helpful.

Response from Skyward

We appreciate your comments Cassandra. Making tasks easier for teachers and office staff is what we are all about. Keeping our software user-friendly while making sure it has all the features educators need is something we take very seriously. We invite you to join our User Research Panel so you can share your thoughts and ideas with our UX team. Thanks again.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Skyward has value, but is difficult to use

Reviewed on 2019/05/29

Pros

I like the ability to run student report data for large sets of students.

Cons

I find Skyward to be very difficult to use. After working with this software daily for two years I feel as though I have no independent skill. Nothing about this product is intuitive. I do not feel as though this is a user friendly tool and I feel as though there may be better tools for districts to use for their student management.

Response from Skyward

We're disappointed that you find Skyward difficult to use. In our experience, the two main reasons ed tech falls short of its potential are lack of buy-in from staff and lack of appropriate training. We invite you to check out the Know Your Skyward Training Options article in our newsletter to see all the Skyward training options available to you and your staff.

Natasha
Overall rating
  • Industry: Education Management
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

With Skyward, the sky's the limit!

Reviewed on 2021/04/20

My experience with SKYWARD has been great. I use it daily to keep attendance, grades, and contact info for all my students.

Pros

I love that I can easily access information about all of my students in one location. From parent contact info to the student's transcripts, I have easy access to anything I might need.

Cons

There is nothing that I do not like about the software. It is super user-friendly and easy to use.

Response from Skyward

Thanks for your great review Natasha. We never grow tired of hearing how Skyward is helping to make teachers' lives a little easier.

Lindsey
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Source

Reviewed on 2020/02/25

Overall extremely happy with this application. I highly recommend that every parent who has a child in school use this app.

Pros

I enjoy using this software because I get to track my children's grades and progress daily! Report cards and progress reports are posted on here as well, so if my child ever "forgets" to bring it home, I can always look it up

Cons

There is nothing about the Skyward application that I do not like. Everything about it is easy to use!

Response from Skyward

Thanks for the great review Lindsey. We're so glad the Skyward app is helping you stay connected with what's happening at school.

Cathy
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Many Tools to Collect and Share Data

Reviewed on 2019/06/21

I have been utilizing Skyward for over 10 years and find it a useful tool in managing student performance data, as well as attendance information. Data is stored and may be easily retrieved for years. Reports are easily compiled and may easily be modified by student or entire class.

Pros

What I like most about Skyward is that it offers many types of reports that can be printed out or shared online. Data can be accessed by parents any time of day and they are able to ask questions through the program.

Cons

I haven't found a need that is not met by this software.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Needs to Function Better

Reviewed on 2020/08/18

I would like a more user friendly student/parent management system. I feel like there are still many bugs that need to be worked out even though they have been around forever.

Pros

Skyward has many features & can be accessed on any device pretty much.

Cons

The ability to have buttons to go to next page on the screen- Many times this some how not happening. All options aren't able to be clicked or saved. You have to fill out forms multiple times. Gradebook format gets thrown off. Needs to be easier to use even after 12 years having to use it.

Aly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Skyward for managing student grades.

Reviewed on 2019/08/27

Skyward is very good. It could use a better calendar but other than that very good.

Pros

Skyward has a simple interface and is easy to navigate. It auto signs out in case of in-activity which prevents others from viewing your account.

Cons

The calendar design doesn't help view tasks and often times it won't sync with other school managing apps.

Response from Skyward

Thank you so much for the review Aly. We'll be sure to pall along your comments regarding the calendar to our user experience team.

AMANDA
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I can keep track of children and how they are doing in school.

Reviewed on 2018/01/10

Keeping up with my children school progress.

Pros

I love being able to log in and see how my child is doing in high school by each class. You can see missing assignments, test scores and quizzes. The teachers and the school can also contact me through skyward.

Cons

It can be confusing to use when you first start using it, but it gets easier and easier the more you use it.

Response from Skyward

Thanks so much for the kind review, Amanda. We're happy to see you're getting the most out of Family Access!

Lisa
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2019/02/15

Pros

Fairly easy to for employees for time sheets, request time off, payroll information and history.
Employees can see payroll, time sheets, and personal records.
Request reimbursement for expenses.
Admin uses it for record keeping of employee information

Cons

The steps to request expense reimbursement is lengthy and not easy for employees that use it occassionally.

Holly
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

For a free software system that manages my student's information, it does the job.

Reviewed on 2017/12/05

Pros

I like that I can see my students attendance and grades and I can change my information on there. I also like that there are links to district sites and information that I need.

Cons

It isn't designed for ease of use. I also don't like that I cannot add funds onto my student's account through the app alone, I need to go to a third party website to add funds. I also don't like that I cannot pay fees on the app, and then when I go to the website I still have to use a third party site to pay my fees.