Cash Register Express Reviews

Very versatile and feature packed. Integrates with Websell e-commerce. Locally hosted database. No cloud nonsense. No monthly recurring fees other than tech support.

Lacks modern user interface. Outdated feel, but works well. Lack of updates with feature requests. Even paid custom development requests are not accommodated.

Cash register express has over 75 different reports that are available to view or print. This software is compatible with a large variety of credit card processors and equipment options to ensure compliant and secure processing. Great added feature such as card swipes for employee login, handheld scanner for efficient inventory management, scheduling features for your staff and plenty other funtions that will help reduce labor hours spent on payroll, consolidation and employee hours.

Cash register express has amazing functionality, but that can come at a high price. This is a PC based software solution, so depending on the size of your business or the number of pos stations needed, the initial cost may be significant. Some features such as 24/7 customer support and customized reports come at an extra charge as well. Since this software is so detailed, some functions such as inventory can become cumbersome and involve significant time to setup.

It is very easy to set up a customer in the system. It is also very easy to find them. I also like that when I pull up a customer I can see what they owe us with out having to search.

I do no like the fact that when I apply a payment to a customers account, I am unable to print a second receipt. This has caused some problems. Would love to be able to cancel the payment, which you can't do. You must refund it, which can cause problems with the accounting end.

GUI is nice and seems easy to use. Large buttons make it easy for employees to see and navigate the software.

Where to start... Quickbooks integration is a joke. You have to be in itemized transactions for the POS to adjust inventory. That means that EVERY single sale is entered into QB individually instead of entered as one line item for the day and inventory adjusted in bulk. I know they could do it because the end of day report has the inventory grouped together. If you use the handheld device for purchase orders, you will have to run the QB export multiple times in order to make the PO go over to QB. We use the vendor payout function, but when it pushes to QB, it enters the paid out as a check and not cash that was selected at the time of the payout. These are but a few, trust me, there are TONS more issues with the software. Support doesn't seem to know how the software works and tells you that that is how it works and there is nothing they can do about it.

Cheap Software and easy to use for someone not super techy. Good for a 1 location store that doesn't plan on expansion. Integrated well with Nitrosell. Nitrosell's back end made this lame software a bit more robust.

Software Database is basic, there is very low functionality with the software (you'll understand if you spend a couple months researching POS Software), and software is not expandable past 1 location even though they sell it like it is.

Fairly easy and intuitive for our front line staff to use and understand. We have had the CRE for a few years now and meets most of our needs.

With the Pro version, we were not able to have both of our locations communicate with each other. We are hopeful an upgrade to Enterprise will make a difference.

I like that it collects information about our attendance and makes it really easy to run reports so that we can find out how many people visited a certain exhibit

We could not get a report that tells us how many visitors from different states and countries. It would really be nice to have something like that to refer to.

we dont like the soware at all really bad software also get freeze most of the time also card reder fall most of the time

the don't answer you fast when you need help i dont recomnet them at all somtime dont ring the item correct

Software has nice features for a liquor store like age verification via scanning of drivers license. Nice granular permissions to enable you to give access to only what you want to to your team. Inventory controls are great.

Support!!!! Anytime you have an issue you end up on a call to a support desk in India. I do not have a problem with support desk being in India but the techs that you get are horrible. They are consistently speaking over you and instead of helping just want to prove you are an idiot in there eyes. They insist on the system and all users need to have administrator rights which is not secure. I fell like I have to fight to get anything fixed and leave the call felling frustrated and ready to give up and move to another vendor.

The product is Easy to use, easy to set up, it has modifier groups, and it has a good detailed daily reports

Limited settings options such as printer setup, limited reporting, can't work if main PC is down, and poor customer service

Easy to use and found it really easy to teach the basics to all our new employees. Everything is well organized and readily available with a click of a button. The tutorials online are a huge help on how to use and customer service is the best.

I don't have anything bad to say, most of our problems are user mistakes. If we do have a problem we call our tech support and they help.

The cost used to be a pro. We just spent on an upgrade that did not fix any of our software problems.

PC America purposely makes you buy tech support for things that could easily be fixed by the user. You have to pay tech support to unlock a table for example.

Very Easy to use
Most Transactions work seamlessly
Good system for those just starting out with a POS system

Not able to customize statements for accounts
Sometimes puts weird numbers in the end of the day reports
Does not warn you to open shift if you pull up an on hold

This is my first software so I don't know any others. Overall it seems to work well and easy to use.

The only training you get is when you call them, the booklet that came with it does not meet my needs

Used for 8 years......
Have been told it is not the worst system...

Customer service!! Service representatives in India on weekends and at night. TERRIBLE!!!

Decent POS for beginers. Easey to use.
Simple and straight forward, not too much clutter.
Goog for firsy time users of POS systems

No good product support at all. Not at all.......
Limited additional functions, like printing and custumized reports

It is a reliable system. In the 3 months i been using it, it has never crashed. It has some nice features.

The system works way too​ slow sometimes. Touch screen is not responsive enough. It has missing functions.

My account manager has been with me since day one. If I have a quick question, he is there. I may have to leave a voicemail; however, most of the time, I get a call back within minutes. Email is practically instant messaging.

The software is loaded with features, which makes it harder to navigate; however, you do get use to it after a few weeks.

Electronic Business Solutions were and still are extremely helpful when there is a problem or a question. Even after hours, they have folks there for support 24 hours a day/7 days a week. That goes a long way!

Probably the fact that it costs money. I guess I can't get it free, but it sure doesn't hurt to wish!