WorkStory Reviews

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93 Reviews
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
We like what we're seeing so far
Reviewed on 2023/12/06
So far its been very good. I would recommend to other small businesses.
So far its been very good. I would recommend to other small businesses.
Pros
WorkStory allows you to collect reviews of multiple employees over a longer period of time so that you're not cramming during review time.
Cons
The dashboard can be slightly clunky and I don't understand how to use the reporting feature.
Response from WorkStory
Hey Paul, happy to hear that you're enjoying the experience so far. Appreciate you taking the time to leave a review.
You hit the nail on the head with regard to the process - making reviewing an ongoing experience so that formal performance reviews are quick and easier to put together...all while your fellow team members benefit from having continuous feedback throughout the year.
As for the dashboards and reporting, we have some great FAQs that include walkthrough videos which might be helpful:
https://home.workstory.team/faq/creating-a-report
Happy to assist directly if needed. Feel free to reach out!
Thanks again for the review!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Work story feedback
Reviewed on 2024/04/07
Pros
The surveys are ok. I'm not sure how relevant they are.
Cons
This feels somewhat like we're judging each other and I prefer not to do that.
Response from WorkStory
Thank you for your candid feedback Steve. We understand your concerns about the relevance of the surveys and the feeling of judgment they may bring.
We're committed to refining the process to enhance team collaboration without discomfort. Much of this comes down to the individual questions being used which we're happy to work with your admin on better tailoring to your experience.
Please be sure to share your thoughts with them!
If you have any additional suggestions please don’t hesitate to reach out. Thanks again!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Convenient way for peer reviews
Reviewed on 2023/04/18
It's been nice so far, pretty easy to review coworkers. Just a few bugs with getting some for...
It's been nice so far, pretty easy to review coworkers. Just a few bugs with getting some for coworkers who were on maternity leave.
Pros
The integration with slack is great, pretty seamless since we live on slack as a company.
Cons
The questions can be a little in depth at some times, and sometimes I get a week where I'm hit with a lot and other weeks I get none at all.
Response from WorkStory
Thank you for sharing your feedback, Sophia.
We're glad to hear that the integration with Slack has been working well for you and your company.
As for your concerns around the question depth and frequency - we'd suggest checking in with your team's administrator as they can help to adjust both of those aspects of the system for you.
Similarly, if team members are OOO, your administrator can set them to be inactive so that you're not receiving extraneous reviews. If that happens though, please use the "I'm not sure" option to pass on the reviews and you should be good to go!
Thanks again for the review and please let us know if you have any questions!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workstory is great and userfriendly
Reviewed on 2024/05/02
Great experience, easy to use, great feedback
Great experience, easy to use, great feedback
Pros
It is very easy to use and you can give feedback to anyone in the company so it makes you feel heard.
Cons
Sometimes asks to review people you dont work with or questions that I cant really answer
Response from WorkStory
Thank you for your kind words, Stefanie! We're thrilled that you find Workstory user-friendly and that it helps you feel heard within the company.
Regarding your concern about reviewing people you don't work with, please be sure to communicate that to your team admin as we can quickly work with them to adjust your review relationships.
Thanks so much for being a fan and for sharing the positive review! Please feel free to reach out directly with any questions or concerns along the way.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
User-friendly
Reviewed on 2024/04/27
Pros
I like that it is easy to access through our outlook teams chat.
Cons
The written answers after the 1-10 questions
Response from WorkStory
Thank you Jabira for your positive feedback on our integration with Teams! We’re glad you find it user-friendly.
Regarding the written feedback, we try to encourage as much feedback as possible within the team as it all gets put to use in their next performance review.
Thanks again for the review and please feel free to reach out with any questions!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Review of Work Story
Reviewed on 2024/05/02
Pros
The integration with team and ease to provide answers.
Cons
How some of the questions are worded and that for now they feel very standard and not necessarily accurate for what we do.
Response from WorkStory
Thank you Blanca for your feedback on our integration and the ease of use with Teams!
We’re always striving to improve question relevance and specificity to better suit the unique needs of our users.
We strongly encourage you to communicate your thoughts on the questions to your team admin as we can work with them to craft more specific questions based on your relationship with other team members.
Your input is invaluable to our ongoing improvements. Thank you for sharing!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
My Workstory Experience
Reviewed on 2023/12/06
Pros
The features I like the most are that you don't need to monitor your account, the app prompts you when your feedback is needed. I also enjoy the ease of use and dashboard navigation.
Cons
The only con I have is the randomness of the questions. I think that if you had the option to choose which categories you would receive questions from it would be helpful and minimize the amount of "I don't know" answers you would receive.
Response from WorkStory
Louis, thank you for taking the time to provide your review!
We're glad to hear that the ongoing feedback system allows you to provide valuable information for your team members in a way thats quick and easy while also giving you a way to see your own feedback.
As for the questions - we certainly understand. Those are informed by the roles and questions set for your fellow team members.
If you feel that some of the questions do not apply, please inform your team's administrator and they can easily swap or remove the questions that don't apply.
Let us know if you have any questions and thanks again!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Very useful in the workplace!
Reviewed on 2023/11/24
Pros
I love to see feedback from my employees and see where my strengths/weaknesses are!
Cons
Sometimes I’m asked to review people within the company that I don’t know so I can’t give them an accurate review.
Response from WorkStory
Thank you for taking the time to review WorkStory and provide your valuable feedback! We are so glad to hear that you are finding the platform useful, especially for gathering actionable feedback from your team. Being able to understand your strengths and areas for development is crucial for any manager, so it's great that WorkStory enables those insights for you.
You raise an excellent point regarding sometimes being asked to review employees you may not know well. Our system does automatically send review requests based on your set relationships. If you're finding that some of those do not apply, please let your manager or team admin know and they can quickly make the necessary adjustments for you!
Thank you again for your feedback - user input like this is what helps us continuously improve WorkStory. Please let us know if you have any other questions or run into anything else unexpected!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workstory - First time users
Reviewed on 2024/04/26
Pros
I like that you are able to review and provide feedback in regards to your co-workers and superiors and that it can be anonymous.
Cons
Not applicable. It's been great using this platform
Response from WorkStory
Thank you for your kind words Ninoska! We're delighted to hear that you value the anonymity and functionality of our platform.
It’s great to know that our efforts to create a supportive environment are appreciated.
We hope you continue to find our platform beneficial!

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
OK but not great
Reviewed on 2022/12/27
Pros
I like the prompted questions. I also like that I can write reviews for other colleagues.
Cons
Not everyone receives the same categories of reviews.
Response from WorkStory
Hey Alexandra, thank you for the review.
Happy to hear that you like our mechanism for automatically prompting questions for peer review and feedback.
With regard to the categories - the system tries to maintain a relatively even number of reviews per category. As such, you should expect to receive review requests from different categories over time.
Please feel free to reach out with any questions! Thanks again.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
First Couple Months impressions
Reviewed on 2024/06/28
Simple use of reviewing other employees. Haven't used this type of software before so I cannot...
Simple use of reviewing other employees. Haven't used this type of software before so I cannot compare it to others.
Pros
Very simple to navigate. I have never gotten lost using the functions.
Cons
Nothing Yet. Still new and only doing the reviews.
Response from WorkStory
Hey Tommy, we appreciate the positive review.
We're glad you've got a good impression of the process and how it works within the first couple of months.
Ease of use is something we focus on as we try to save you as much time as possible when interacting with our reviews.
If you happen to have any questions or concerns, feel free to reach out directly! Thanks again.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
New to workstory
Reviewed on 2024/07/18
Pros
Opens the door for review between peers and hire-ups
Cons
the option to leave someone anonymous feedback.
Response from WorkStory
Hey Kaalen, thanks for taking the time to provide a review.
Happy to hear that you're a fan of the opportunity to provide feedback to peers and managers.
While your team has elected to allow users to provide anonymous feedback we certainly want to encourage people to share open and constructive feedback when possible.
There are times when team member will only feel comfortable sharing honest feedback if they can do so anonymously, and that's why that option is sometimes used.
Thanks again for the input and please feel free to reach out directly with any questions!
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WorkStory is easy to use and the team is always approchable and willing to help/develop
Reviewed on 2023/09/13
It suits our needs and we will most likely become a paying customer.
It suits our needs and we will most likely become a paying customer.
Pros
Usability, report generation, good support directly from the CEO
Cons
Limited mobile availability/no mobile app.
Response from WorkStory
Hey Björn, thanks so much for the positive review.
Glad to hear it's meeting the needs of your team as a result of the usability and reporting options.
Appreciate your input on the mobile/app interface. It's helpful for us to receive this feedback so that we can adapt to our customers' needs in the future.
Please feel free to contact us with any questions along the way!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Great Platform for Real-Time Insights
Reviewed on 2023/04/19
Pros
The most likable piece of WorkStory is how it's goal is to allow employees the ability to grow and improve their skills much sooner than a yearly or bi-annual review. With offering real-time feedback and a useful dashboard where you can see your scoring per category, it really gives you both a) validity in your own skills and performance and b) the ability to see what areas are a bit lacking so you can proactively improve your weak areas in a more timely fashion.
Cons
The hidden feedback. I have received a few negative notations over the duration we've tried this platform, and when hiding, it goes to your manager only and, if not received with the review, itself, can allow for negative feelings to harbor and grow and, as a result, decrease moral of either the employee, themselves or a greater being which, in the long run, could hurt the overall purpose of WorkStory and the reason for installation into a company.
Response from WorkStory
Hey Ian, thanks for the fantastic review and thoughtful feedback.
We're glad to hear that you find our platform helpful for providing real-time feedback and improving your skills throughout the year.
We appreciate your input regarding hidden feedback. Some teams feel like they'd need to provide that extra layer of protection so that team members can be more honest and constructive with their feedback while others do not.
In your team's case, I would recommend having a conversation with your administrator to see if they would agree and consider making the requisite changes to force all feedback to be "open" - which the system can do.
Thank you again for the feedback as we're constantly working to ensure that our platform serves its intended purpose of helping employees grow and improve.
Please let us know if we can assist at all with the conversation or answer any questions.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
SEO manager review
Reviewed on 2023/04/17
Pros
Helps to get a real time look at the opinions of others and with an anonymous option, people are more likely to be transparent.
Cons
The questions could be more straight forward
Response from WorkStory
Thank you for your review, Dan. We're thrilled to hear that our software has been helpful in providing real-time feedback and promoting transparency with our anonymous option. We appreciate your feedback about the questions.
We'd suggest reaching out to your system administrator who can assist with adjusting the questions for your team!
Please feel free to reach out with any additional questions or concerns.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
WorkStory is a great way to keep track of your performance
Reviewed on 2023/04/28
Pros
I like receiving feedback from colleagues that I might otherwise not receive feedback from normally.
Cons
During the first few weeks, you are asked to review your colleagues more frequently than people may enjoy.
Response from WorkStory
Thank you so much for your kind review of WorkStory, Danielle! We greatly appreciate your feedback and are delighted to hear that our platform has been helpful in keeping track of your performance.
We understand your concern about the frequency of reviewing colleagues during the initial weeks. The system needs to send out the first round of reviews within your first review period and then spreads them out from there.
We value your input, and we will take it into consideration as we continue to improve the user experience of WorkStory. Our aim is to strike a balance that allows for valuable feedback without overwhelming users.
If you have any further suggestions or questions, please feel free to reach out to us. We're here to assist you! Thanks again!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Revolutionizing Feedback with WorkStory
Reviewed on 2023/04/03
WorkStory has undoubtedly changed the game in feedback collection and analysis. It's a user-friendly...
WorkStory has undoubtedly changed the game in feedback collection and analysis. It's a user-friendly interface and seamless integration with various platforms make it a go-to tool for our businesses It empowered our company to make data-driven decisions for improved employee satisfaction.
Pros
Workstory gave our team the hands-on approach we needed to capture relevant feedback in a more timely manner than yearly reviews
Cons
We ddi not have any issues, once we got everything setup
Response from WorkStory
Thank you Roy for the fantastic review! We're happy to hear that we enabled your team to collect relevant feedback throughout the year while also facilitating data-driven decisions.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
WorkStory User
Reviewed on 2023/03/26
WorkStory is enabling our company to better gauge employee morale.
WorkStory is enabling our company to better gauge employee morale.
Pros
My favorite part about the WorkStory is the dashboard that enables me to see my progress and keep track of my reviews (both internally and externally).
Cons
I often get questions about employees that aren't applicable to me at all.
Response from WorkStory
Thank you Carter for the helpful review!
The dashboard is central to helping team members better understand their growth over time and we're glad to see you have taken advantage of that!
As for the questions about other employees, your manager or system administrator can change your relationships so that you're not being asked questions about others that do not apply.
If you have any follow up questions, please feel free to reach out to us! Thanks again.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So much easier than survey-based performance reviews.
Reviewed on 2022/08/09
We're saving a ton of time and effort with WorkStory. From an operational perspective, my HR...
We're saving a ton of time and effort with WorkStory. From an operational perspective, my HR department and I don't have to spend hours managing the performance review process anymore - following up with team members to get theirs done. For managers, they can be much more effective in sharing targeted performance opportunities with their team members. For employees, they don't have to worry anymore about filling out forms for each other (we do 360 reviews) twice a year. More importantly, they can see how well they're doing throughout the year and work to improve themselves with the help of the team's feedback.
Pros
WorkStory is so easy to use because it works entirely through our Slack workspace. Our team simply answers one-off review questions as they come in, throughout the week - just as if they were chatting with another team member. Then, based on all of those answers, we can clearly see and share how well team members are performing throughout the year, rather than having to wait for performance reviews to take place.
Cons
I feel like the platform could benefit from having a more robust system for pulse surveys. We're able to take advantage of it now, sending various cultural questions to our team, but it would be nice to craft groups of questions at a time rather than one-by-one.
Response from WorkStory
Thank you Gabrielle for taking the time to submit a review. We sincerely appreciate your willingness to be open and upfront with your experience.
We're happy to hear that our platform is saving you and your team considerable time throughout the year with your performance management practices.
Your insight on the pulse survey feature is helpful and we'll be sure to review that portion of the experience to see if we can improve the process.
Thank you again and we look forward to our continued partnership with your organization!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A modern and efficient review practice for companies of all sizes.
Reviewed on 2022/08/26
Our review process has become much more streamlined thanks to WorkStory. We are able to use a...
Our review process has become much more streamlined thanks to WorkStory. We are able to use a new-aged method with more conventional ways to help better the progress made by those working for our organization.
Pros
Integration was simple and customized to our specific organization. The costs are very reasonable and help fill a role in the review process that can otherwise be time consuming and frustrating. The client relations are excellent. The way in which the software can be tailored to the client is robust and flexible.
Cons
Our main challenge thus far has been with employee engagement, but has slowly improved once familiarity is gained.
Response from WorkStory
Thank you Sean for taking the time to provide a review!
Customization is a key factor to the process and we're happy to hear that it has been helpful to you and the team.
Similarly, it's nice to see that your team is engaging fully with the streamlined process now that they are more familiar with things.
Also, glad to hear that you've had a pleasurable experience with our customer service!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love WorkStory!
Reviewed on 2023/03/17
Pros
I have enjoyed reviewing myself and my teammates with these prompted questions Workstory sends.
Cons
Sometimes the questions were repetitive and very frequent but my place of work toned it down and now it is much more manageable.
Response from WorkStory
Hi Kristine, thank you for the great review! We're very happy to hear that the automated prompts make it easy and enjoyable for you to review your fellow teammates on their performance.
Additionally, happy to hear that the frequency of review questions has been adjusted by the team and that as a result things are more manageable. If you'd like for us to assist with mixing up the questions a bit, we'd recommend you swinging by your admin to let them know!
Thanks again and please feel free to reach out with any questions!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Workstory Product Review from an SEO agency
Reviewed on 2022/11/01
Once we spent time with the onboarding and the appropriate questions to ask and grouping different...
Once we spent time with the onboarding and the appropriate questions to ask and grouping different departments together to review people who they work with we were able to take a big step towards insightful data. We were able to have actionable data ready for us to give people during their yearly reviews. Peer reviewed feedback goes a long way compared to just the opinion of the boss.
Pros
I liked how it fits into the day to day as a quick question. Doesn't feel as time consuming. I like the options to leave anonymous feedback, you get better insights that way.
Cons
Still having trouble incentivizing people to leave accurate ratings and reviews on people and to do it consistently. Many of them just give 5 stars and the same comment for everyone.
Response from WorkStory
Hey Dan, thanks so much for providing your review!
Happy to hear the automated question approach fits in well with your workflow during the day - that's one of our main goals.
We also appreciate the information related to the team responses and your insights on spending additional time with them to generate helpful feedback and data - providing more than just the manager's perspective.
This is something we're always pushing for and will continue to strive towards with our partners.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good to hear constructive feedback
Reviewed on 2023/03/24
Pros
Easy to use rating scale with area for personal feedback.
Cons
Was asked to complete too many reviews within a 1 week timeframe.
Response from WorkStory
Hi Roxanna, thank you for the review! Happy to hear our platform has made it easier for you to give and receive constructive feedback from your team members.
With regard to the frequency, that can always be adjusted. We'd recommend checking in with your manager or system admin to make those changes for you!
Thanks again!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Big Process Improver
Reviewed on 2022/08/24
Pros
Quick and easy wait to leave and receive feedback. I think this is a huge improvement on our process as a company. Being able to easily leave realtime feedback cuts down on extra information that I need to keep track of.
Cons
The interface can be a little clunky. When a review comes in via email, it is not always clear whether clicking the score will submit the feedback or if it is required to click submit on the window that opens. When in the web application, missed reviews could just show at the top of the screen one at a time without having to open a different page. Would be nice to see some more positive feedback like a colored background on the feedback chart. e.g. scores of 60 or above are green, anything below is orange. To counteract the subconscious assumption that anything that scores below 90/100 needs improvement.
Response from WorkStory
Thank you Natalie for providing your review!
Happy to see that our process is an improvement on the standard performance evaluation practice at your company.
Really appreciate your detailed feedback on the review steps and dashboard items.
We couldn't agree more that visuals, outside of the metrics, are helpful in communicating performance concepts more quickly. We will be sure to bring this into our team's product discussions as we strive for clarity and ease of understanding.
Thank you again for taking the time!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
The feedback you never knew you needed
Reviewed on 2023/01/30
Pros
I like this software because its so easy to use and implement into the systems in place already. For example, we use slack at my organization and WorkStory actually can be put as an add-on so whenever you have a review to do they just message you! It's so easy to stay on top of. Not to mention you get to read reviews from your peers on different subject matters. This feedback is critical to either getting better at your job or getting recognition for hard work!
Cons
The only bad thing that I have encountered about this software is when someone new starts it will start asking you to review them, but if they have only been there a day or two there is nothing to review them on!
Response from WorkStory
Hey Jordan, thanks for the great review - love the title!
Happy to hear that you've had a beneficial experience receiving feedback from your team and that you're finding the process via Slack to be so helpful.
As for the newest team members - if your organization would like to get them started right off the bat but you don't have anything constructive to share, you can use the "I'm not sure" option when reviewing. This doesn't count against you and doesn't leave the new team members with "generic" feedback.
Thanks again! Please feel free to contact us with any questions.