Infraon IMS

4.2 (25)
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Unified infrastructure monitoring software

Overall rating

4.2 /5
(25)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.2/5

84%
recommended this app
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25 Reviews

Karthik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Infraon IMS Review

Reviewed on 2022/09/08

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS...

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

Pros

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

Cons

Reports need some detailed graphical view and drill down option for layman person to understand.

Alternatives Considered

PRTG

Reasons for Switching to Infraon IMS

PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this product

Response from EverestIMS Technologies

Hi Karthik,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Astha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infraonims

Reviewed on 2022/09/06

Very pleasant experience with the installation team,good support

Very pleasant experience with the installation team,good support

Pros

Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice

Cons

Cost could be little bit competitive and should allow partners to perform the installation.

Alternatives Considered

Cacti and PRTG

Reasons for Choosing Infraon IMS

More feature set was available in Infraonims.

Switched From

PRTG

Reasons for Switching to Infraon IMS

Best combination of feature sets available.

Response from EverestIMS Technologies

Hi Astha,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Harish
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Director - IT

Reviewed on 2022/09/08

ok

ok

Pros

Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or

Cons

This toll has lot of issues in terms of stabelity and also functanality.

Response from EverestIMS Technologies

Hi Harish,

Thank you for your feedback.

We appreciate your bringing this to our attention.

We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.

Kind Regards,
Gayathri RL

Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Product deliverency

Reviewed on 2020/06/10

As an implementation process, we have learned more functionality and process level stability from...

As an implementation process, we have learned more functionality and process level stability from on-site team

Pros

As user console and administrator, the console is different and the application gives of the 100% discoverability

Cons

Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it

Alternatives Considered

Jira

Reasons for Choosing Infraon IMS

Accuracy in the report for product and alert wise triggering

Switched From

Nagios XI

Reasons for Switching to Infraon IMS

Accuracy in the report for product and alert wise triggering

Response from EverestIMS Technologies

Hi Vishal,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Ramesh
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale

Reviewed on 2020/07/07

Everest IMS is an outstanding infrastructure management solution that helps in managing networks of...

Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.

Pros

It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.

Cons

Bundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.

Response from EverestIMS Technologies

Hi Ramesh,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Raju
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

InfraonIMS

Reviewed on 2022/08/21

Very Good

Very Good

Pros

Easy to use dashboard,Intuitive buttons/links,good overall design

Cons

Need of implementation services from Infraon was quite bad,it should be optional and customers should be allowed to perform the installation.

Alternatives Considered

PRTG

Switched From

Cacti

Reasons for Switching to Infraon IMS

Found this good in comparision to other

Response from EverestIMS Technologies

Hi,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Praveen
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dynacons Team- Tool Overall review

Reviewed on 2022/09/02

This tool is very useful as per our project. easy to use, easy to learn, easy to describe to...

This tool is very useful as per our project. easy to use, easy to learn, easy to describe to another person. showing everything which you want.

Pros

Easy to use, Device Availability report is very helpful to know the device availability or showing CPU utilization & Memory Utilization which has very useful.

Cons

There was one error which we are seen. When we discovered the Site in this tool, we have seen that node is showing under maintenance. but site was working.
that point is showing some disadvantage of this tool another tool has superb.

Response from EverestIMS Technologies

Hi,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Suresh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best IMS Application

Reviewed on 2022/09/06

It help me a lot, as i do not have to sit in the chair and look after all devices and server for...

It help me a lot, as i do not have to sit in the chair and look after all devices and server for their healt,

Pros

Alert, Email and SMS notification, are the most i like.

Cons

Dashboard creating can be made easy or can have more template as it make easy for novice user.

Response from EverestIMS Technologies

Hi Suresh,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Avijit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everest IMS Tools

Reviewed on 2022/09/09

Good for network monitoring and log management.

Good for network monitoring and log management.

Pros

Installation and customisation is very easy. As per requirement anybody can change after one or two training. Support team also very good, any problem we received prompt support.

Cons

Nothing to say about this, already explained.

Response from EverestIMS Technologies

Hi Avijit,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Vikas
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Everest EMS software Review

Reviewed on 2022/09/09

Software is Good in terms of User experience ,but customer support is average.

Software is Good in terms of User experience ,but customer support is average.

Pros

Software is User friendly & easy to understand , customization is very Good for report generation.

Cons

Alert & alarm notifications can be improved .

Response from EverestIMS Technologies

Hi Vikas,

Thank you for your feedback.

We appreciate your bringing this to our attention.

We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.

Kind Regards,
Gayathri RL

Vikas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Reviewed on 2022/09/08

Cons

Service Support Skill of teams very Bad

Response from EverestIMS Technologies

Hi Vikas,

Thank you for your feedback.

We appreciate your bringing this to our attention.

We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.

Kind Regards,
Gayathri RL

joel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

the app is very userfriendly .

Reviewed on 2022/09/08

overall satisifed with ims

overall satisifed with ims

Pros

network monitoring, sms alerts,mail alerts, scheduled reports

Cons

need to add scripts so that when a internet link goes down, directly it can send alert to provider.

Response from EverestIMS Technologies

Hi Joel,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Sobars
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for IT Administrator

Reviewed on 2022/09/08

Perfect for IT Administrator use

Perfect for IT Administrator use

Pros

Monitoring Logs and reports variety.
alaram message and easy to handle.

Cons

LDAP configuration.
syslog view to check events of critical servers.

Response from EverestIMS Technologies

Hi Sobars,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Pavan
Overall rating
  • Industry: Information Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Product

Reviewed on 2020/04/24

As EverestIMS provide template based monitoring from day one we can start the monitoring of the...

As EverestIMS provide template based monitoring from day one we can start the monitoring of the device. CSV template is on add on feature to onboard the device. Support is extremely good compared to other OEM.

Pros

User Friendly, Easy of use, Value for money and support from EverestIMS is very good.

Cons

Support for L2 layer switch and need to have more inbuilt report

Response from EverestIMS Technologies

Hi Pavan,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Arun
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review By Arun

Reviewed on 2022/09/06

Pros

Integration as well as easy to use and understand

Cons

Not right now but if there is any feature required i will contact the support.

Response from EverestIMS Technologies

Hi Arun,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Shilpa
Overall rating
  • Industry: Defense & Space
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everest IMS NMS is a one of the monitoring system we used for our project. The customer is...

Reviewed on 2022/09/01

Good software for monitor and manage the network devices.

Good software for monitor and manage the network devices.

Pros

The customisation support by the development team.

Cons

Very delayed response by support team. Please work on the same.

Response from EverestIMS Technologies

Hi,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

rvvsn
Overall rating
  • Industry: Defense & Space
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infraon

Reviewed on 2022/09/03

Good

Good

Pros

Dashboards and reports are very useful

Cons

Auto Topology not up to the mark by default topology not updating

Response from EverestIMS Technologies

Hi, 

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Rajib
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Everest IMS Review

Reviewed on 2020/03/26

Pros

Like other monitoring products it covers all basic requirements.

Cons

It does not cover all the products and not so flexible from integration point of view

Response from EverestIMS Technologies

Hi Rajib,

Thank you for your feedback.

We appreciate your bringing this to our attention.

We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.

Kind Regards,
Gayathri RL

Sreejith
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everest NMS & Netflow review

Reviewed on 2022/09/02

Pros

These are very useful product and we are using the same for our day to day operations. Netflow is vey good tool for our data centre

Cons

As of now No. All existing features are good

Response from EverestIMS Technologies

Hi,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Manoj
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service Quality

Reviewed on 2022/09/08

Pros

Monitoing, Also knowledge the Back end work Activity

Cons

User Friendly. Also Build the Knowledge to Modify the Works Activity.

Response from EverestIMS Technologies

Hi Manoj,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Sanjeev
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ease to use and all te features availble ,Cost benefit in comparison of another tools,Best...

Reviewed on 2020/03/30

Cost saving solution with all the require features ,Available in other tools for similar solution....

Cost saving solution with all the require features ,Available in other tools for similar solution. Best support team available .

Pros

Easy to use, email communication module ,Cost benefit

Cons

one issue ,we have faced, After version upgrade ,Old data can not sync ,If you are switching from old to new version.

Response from EverestIMS Technologies

Hi Sanjeev,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Aashish
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Infraon IMS Usability Review

Reviewed on 2022/08/21

Great

Great

Pros

Integration and single solution for ITSM management,Automation and monitoring.
Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra

Cons

They have been providing regular updates for any add-on features we we're expecting.

Response from EverestIMS Technologies

Hi Aashish,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Rohit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Infron IMS A Unique Morning Tool

Reviewed on 2022/09/01

Pros

It's a India base company which provides the feasibility to manage and monitor network device, server, security devices.
Easy to use. Effective support from OEM for deployment.

Cons

Initial Installation and configuration of the product.

Response from EverestIMS Technologies

Hi,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us. Cheers!

Nitin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everest is an application where we can configure customer i,where can monitor the additional...

Reviewed on 2020/06/10

Everest IMS is good application we can manage customer infra by the ITIL process

Everest IMS is good application we can manage customer infra by the ITIL process

Pros

Discovery feature is good we can discover the devices.
Easy to use the application
integration with any of monitoring application

Cons

Everest is little bit complex to configure the details

Alternatives Considered

Summit

Reasons for Switching to Infraon IMS

Because Everest team is giving quick support and resolving issues on time.

Response from EverestIMS Technologies

Hi Nitin,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Md Parvez
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Value for Money

Reviewed on 2020/03/26

Pros

ping node feature, backup and compare backup version, etc....

Cons

add netflow operations... and little bit more user friendly...

Response from EverestIMS Technologies

Hi Parvez,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L