Flex Parking Reviews

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25 Reviews
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex parking Review
Reviewed on 2022/09/22
Pros
The satisfaction of knowing you beat your colleagues to the available park.
Cons
No cons. It's a great, user friendly app. Highly recommend.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The solution that we were looking for!
Reviewed on 2023/05/23
Brilliant. Loved seeing early access to features and feeling like our comments and feedback...
Brilliant. Loved seeing early access to features and feeling like our comments and feedback where/are being taken onboard.
Pros
Parking was a chaotic wild west for the firm before we found Flex, and this solution has made it super easy for users to book free bays, and has reduced the administrative burden.
Cons
No real cons, if anything, it forced us to reassess our parking policy!
Reasons for Switching to Flex Parking
Flex had automation, good customisation, was mobile friendly, better usability and was a lower cost than competitors- Industry: Computer Hardware
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very easy to use but needs more features
Reviewed on 2022/09/18
Overall, I enjoy using this app. I'm looking forward to see more features on it!
Overall, I enjoy using this app. I'm looking forward to see more features on it!
Pros
It is pretty easy to use, not much training is required for users as well as for the admin part. The layout on computer is clear and simple
Cons
Some users asked to be able to swap carpark instead of having to unlock a carpark and book another one (they may just lose the carpark they were booked before). For the admin part, it is quite time consuming to set the bookings in advance. At the moment, there's no way to allocate a carpark to multiple persons and pick which day of the week goes to whom.
Response from Flex Parking
Hi Maimiti, Thanks for your feedback! Looking forward to working on these new features with you and getting those stars up! Regards, Stuart.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Flex parking! Highly recommend
Reviewed on 2023/05/23
I have tried another parking management system before, but find Flex much more user friendly and...
I have tried another parking management system before, but find Flex much more user friendly and straight forward for staff to use. It helps immensely with utilising our carparks to full capacity with flexible working days these days, as soon as someone is WFH they can mark their park free very simply through the app for another staff member to book within minutes. The [sensitive content hidden] is quick to respond to any questions I had as an admin managing the system in our company. The set up was smooth.
Pros
I love Flex parking, it's such a a slick, easy & user friendly service that helps me as the office manager to fully manage our car parks to allow everyone a fair chance to book them & get full utilisation of our parking facilities.
Cons
There is nothing that I would improve and I am happy with the current set up.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Gold
Reviewed on 2023/08/10
Pros
Flex parking is such an easy platform to navigate your way around and cost effective. Using this product has allowed all staff, not just management to have a carpark when they come into the office. This means more (happy) staff members in the agency. It's parking gold. If you're not using it, you're a muppet!
Cons
I love everything about Flex Parking, especially the price.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Minimal fuss to set up/maintain, gets the job done!
Reviewed on 2024/05/25
Pros
Onboarding/implementation was straightforward and smooth - took almost no time to get started. App is fit for purpose, user friendly and self explanatory, which was super appreciated during roll out. Does the job that needs to be done well! Support and comms from the Flex team was also quick and friendly.
Cons
Nothing comes to mind, the Flex team's really good at getting feedback and iterating on the app
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super quick to set up, easy to use
Reviewed on 2023/05/24
I've been able to more fairly share parks that would otherwise be sitting empty
I've been able to more fairly share parks that would otherwise be sitting empty
Pros
Flex parking is so quick and easy to set up when compared to other parking solutions I looked at. Some companies were quoting up to a week for configuration - I put Flex Parking together in about 10 minutes
Cons
I would like to have two classes of users for the parks but it's one set of rules for all users. My user scenario is that I have Directors who are entitled to parks every day, but when they aren't there, I'd like to be able to share the parks equitably with the staff. However, if I set up fair usage, it applies to everyone, whereas I'd like it to only apply to the staff
Response from Flex Parking
Thanks you for your review Rebecca. Regarding the two classes of users, we already have this in our roadmap and will look forward to working with you on this feature to get it in production!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex Parking Review
Reviewed on 2023/06/06
Great!
Great!
Pros
It's user frienldy and does not take long to set up and book/unbook parking
Cons
can only unbook/book within a 2 weeks time period
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback
Reviewed on 2022/09/30
We are now utilizing the majority of our allocated carparks on a daily basis with very little time...
We are now utilizing the majority of our allocated carparks on a daily basis with very little time input from the administrators. It is also a great perk for those staff who do not usually have access to a carpark close to the building.
Pros
The software is very easy to install, continue ongoing management and edit on a daily basis as required. It is very user friendly from an administrator point of view. We like that the app is so user friendly that it can be downloaded, and with very little instruction, can be used straight away by our team members.
We really appreciate that any feedback we have had about the App has been promptly responded to with improvements or instructions on how to utilize it in the most effective way. The flexparking team have been wonderful to work with.
Cons
No cons. We openly communicate any areas we feel could be improved and these have all been addressed to date. Wonderful service.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex Parking Review
Reviewed on 2021/11/17
Very pleasurable experience. Can not recommend enough.
Very pleasurable experience. Can not recommend enough.
Pros
Flex Parking makes it fair and convenient among staff to use the parking that is available. The app is easy to use, doesn't require any technology knowledge and easy to manage.
Cons
There is no system to make it equal across who can grab parks and how often. It is more first in first serve.
Response from Flex Parking
Thanks Savanna! You will be stoked to know we have now implemented a Fair Use module which allows you to customize settings to make allocation to the team fairer. This was a direct result of yours and other customers feedback so...thanks again!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service
Reviewed on 2022/11/18
The support team are amazing, they have been engaged and always keen to help. The price for the...
The support team are amazing, they have been engaged and always keen to help. The price for the product is so reasonable, especially for the amount of support that is given.
Pros
The product is easy to use and the team are willing to be in touch at any time, they will listen to suggestions and want to make their customers happy.
Cons
As they are a start-up they have a few features that would be useful, however they are constantly developing ways to further assist their users.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Well designed, easy to use solution that hits the mark.
Reviewed on 2022/09/22
The team have been responsive, helpful and engaging.
The team have been responsive, helpful and engaging.
Pros
Flex is very easy to use and covers all the functionality we needed to manage our flexible parking requirements. No training or hand-holding needed, the app is self-explanatory and works as we hoped it would. Ease of use is the strength of this product for us.
Cons
Not much to dislike, the software is fit for purpose and does not overly complicate the job to be done.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No more car parking hassles...
Reviewed on 2021/11/10
Fantastic - Stu could not be more helpful. Absolute pleasure to deal with.
Fantastic - Stu could not be more helpful. Absolute pleasure to deal with.
Pros
Easy to use App which the team can quickly use to release or locate an available car park. Admin console ensures reassignment of car park to a new "Owner" is very simple and also easy to manage users of the software.
Cons
Ability to limit the look forward period where users can book an available car park. Should be parameterised.
Response from Flex Parking
Thanks for your feedback Eldon. Ability to limit forward view has now been added and "parameterised" so you decide based on your unique business requirements! Great working with you! Regards, Stu
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing App
Reviewed on 2022/09/21
Such a great idea! an easy app to use. A++++
Such a great idea! an easy app to use. A++++
Pros
Such an awesome app. Love that colleagues can see what company parks are available and book them, knowing that you have secured one for that day.
Cons
Really easy app to use, no improvements I can think of
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex Parking
Reviewed on 2021/09/17
The flex team are great to deal with and the product is completely reliable.
The flex team are great to deal with and the product is completely reliable.
Pros
Super easy to install and our staff love booking a free carpark! Great product and I highly recommend organisations with parking issues implement Flex Parking.
Cons
Nothing comes to mind at this stage - it does what we want and solves a problem.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome app
Reviewed on 2022/09/21
Great and simple app, easy to use
Great and simple app, easy to use
Pros
Very easy to use and ensures that car parks are distributed fairly. Great that the notification pops up on your phone and lets you book a car park on the day that suits.
Cons
No cons!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex parking
Reviewed on 2022/09/19
We have limited carparks and while our company is working on a Hybrid model, the Flex app has helps...
We have limited carparks and while our company is working on a Hybrid model, the Flex app has helps manage the carparks effectively
Pros
This software has helped manage our carparks
Cons
Updating the system on a monthly basis, am happy Flex app now introducing repeated scheduling which will save alot of time.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Such a time saver
Reviewed on 2021/11/15
Our business has a park sharing system which constantly involved people messaging a group chat at...
Our business has a park sharing system which constantly involved people messaging a group chat at early hours of the morning stressed and never really sure if they would be able to drive to work that day. Flex completely took away the need for the daily use of the chat and instead at one click of a button people can book and release parks - simple! Has saved us so much time.
Pros
Completely simplified our park sharing experience and made it easy to use, tidy and fair.
Cons
There was a couple of minor functionalities not there yet such as a map but I've been advised this being developed in the next lot of updates.
Response from Flex Parking
Hi Tahlee, Thanks for taking the time to provide us your invaluable feedback. We have now added the ability to upload a car park map to help your team in finding their parking location! Cheers, Stu
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app
Reviewed on 2022/09/15
Having people self manage their parks and booking when available.
Having people self manage their parks and booking when available.
Pros
Flex is very user friendly. It makes managing the carparks problem free.
Cons
No issues that we have come across with the software.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Parking Management Solution
Reviewed on 2021/09/02
I cannot praise Flex enough. It is exactly what we needed to manage parking availability at our...
I cannot praise Flex enough. It is exactly what we needed to manage parking availability at our head office. It is highly affordable compared to others on the market and the app is not only visually pleasing but it is exactly what we were looking for to allow staff to book parking spaces without the need to log into a website or portal. We have submitted feature suggestions to help evolve the software which is great because it means the company is willing to grow with it's users
Pros
The app is exactly what we needed to allow our staff to book parking spaces on the go
Cons
So far we cannot fault it. It does exactly what we need it to
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex Parking Review
Reviewed on 2021/09/22
I have saved so much money not having to pay for what is becoming increasingly limited parking.
I have saved so much money not having to pay for what is becoming increasingly limited parking.
Pros
Simplicity. It couldn't be easier to use.
Cons
Trying to fight off the other work colleagues to get the park before them
Response from Flex Parking
Yes, car parks are certainly hot property with all our customer! We have now added a "Fair Use" module which provides a range of flexible options to help distribute parks evenly across your team. Should be no more fighting over free parking spaces!
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my life easier
Reviewed on 2021/11/17
Pros
The ability to use carparks that would otherwise be empty for the day. Means I don't have to pay for parking if I score a park on the Flex App. It also makes my life easier knowing I don't have to try find a very rare free park in the CBD if I get one on the app.
Super easy to use and is very straight forward.
Cons
I have no issues with this app.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great app - easy to use and no complaints
Reviewed on 2022/09/22
Pros
It is very easy to use and navigation feels intuitive. It does the job very well.
Cons
There is nothing that I would improve from a user's perspective.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant
Reviewed on 2022/09/21
Great use of resources.
Great use of resources.
Pros
The ease staff can use spare available parks. Great use of resources.
Cons
Slight delay of notifications on different phones, but that's not a software issue, it's an issue with different phones.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Benutzerfreundliche Software zur Parkplatzverwaltung
Reviewed on 2023/08/22
Tolle Software, gute App, günstiger Preis, schnelles Setup, freundlicher und schneller Support -...
Tolle Software, gute App, günstiger Preis, schnelles Setup, freundlicher und schneller Support - wir sind sehr zufrieden!
Pros
- Sehr übersichtliche Benutzeroberfläche, sowohl bei der Browser-Version als auch in der App- Die Einrichtung von Benutzern und Parkplätzen hat sehr schnell und einfach funktioniert- Die App ist gut geeignet auch für kleinere Unternehmen/eine kleine Anzahl von zu verwaltenden Parkplätzen
Cons
- Bisher haben wir keine Nachteile festgestellt
Response from Flex Parking
Thanks Carmen, great to have you guys onboard!