Class for Web (formerly Blackboard Collaborate) Reviews
Class for Web (formerly Blackboard Collaborate)
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446 Reviews
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pros and Cons and my experience
Reviewed on 2022/06/03
This application solves well in my profession as a lecturer and as a student as well. It benefits...
This application solves well in my profession as a lecturer and as a student as well. It benefits both those who manage the sessions, as well as the students or participants in general.
Pros
I really like the virtual classroom and the various tools it has to manage the sessions and interact with the participants, and know the internet connection that each participant has.
Cons
It is not a very easy platform to use, you have to understand it first or practice to master it. There are some tools that can be improved, such as screen sharing, permissions to record and manage the session (which others can't easily do), and fast connection to sessions.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Understanding Blackboard Collaborate
Reviewed on 2021/11/22
The overall experience is good as the demands form the software are being met
The overall experience is good as the demands form the software are being met
Pros
The software is suited for online classes.
The software has what is described as two factors authentication prior to sharing sound and video
Cons
The bandwidth needed to participate on this platform is high therefore a strong network connection is needed to actively participate.
Alternatives Considered
Zoom WorkplaceReasons for Switching to Class for Web (formerly Blackboard Collaborate)
Functionality of the software is more suited than the other softwares- Industry: Writing & Editing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
There are better softwares
Reviewed on 2023/06/13
Pros
Chat and private chat are useful, hand raising tool is useful
Cons
It takes forever to connect, audio is delayed. Mics randomly come on.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Workable, but lacking in reliability
Reviewed on 2020/10/10
Pros
Great for large groups, has enough features to keep up with the competition including: breakout rooms which work great, screen sharing, whiteboard for demonstrations, moderating for a smooth meeting flow. It's somewhat easy to use, so that's always a plus.
Cons
My biggest problem is reliability and stability. The software has crashed on me quite often, even with a robust and very capable laptop. For a software that's supposed to make collaboration easy, these issues are big drawbacks for me, and it's why we switched back to our original software.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Product, just pricy in comparison to others
Reviewed on 2020/03/03
We use blackboard for our e-learning webinars and are satisfied
We use blackboard for our e-learning webinars and are satisfied
Pros
Easy to use, worked everytime we used it
Cons
it cost much more than our other webinar software
Alternatives Considered
LiveWebinarReasons for Switching to Class for Web (formerly Blackboard Collaborate)
we did switch from Blackboard to Livewebinar because of the price- Industry: Education Management
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Old software for newer times
Reviewed on 2020/12/13
The support was horrible, most of them are salesman and when they redirect to the specialist at the...
The support was horrible, most of them are salesman and when they redirect to the specialist at the end is openning a ticket because they do not know neither.
Pros
It has the aspect of blackboard ultra, so if you paid blackboard ultra 7000 euros per year, then you can benefit paying 3000 euros more for the collaborate and have it all in one.
Cons
There are not good features in it, other newer platforms have more features, configurations, options and the price is a lot less.
Reasons for Choosing Class for Web (formerly Blackboard Collaborate)
Because we need high quality software and lower price, that is why we stop paying blackboard collaborate and ultra.Switched From
Zoom WorkplaceReasons for Switching to Class for Web (formerly Blackboard Collaborate)
I did not choose Blackboard Collaborate because of the low features and high price.- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
Outdated learning management system
Reviewed on 2019/08/22
I don't particularly like using Blackboard, I would not recommend for schools to use it.
I don't particularly like using Blackboard, I would not recommend for schools to use it.
Pros
I like that you can create folders to resemble modules for different assignment sequences during the semester.
Cons
I don't like the interface of Blackboard because it looks old and and very Web 1.0. To complete a function, you need to go through many clicks. It is also not intuitive to figure out how to build content.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very simple and intuitive.
Reviewed on 2022/05/15
Blackboard Collaborate is an excellent tool which is very effectively in educational environments...
Blackboard Collaborate is an excellent tool which is very effectively in educational environments however for SMEs there are better alternatives with similar features at lower prices.
Pros
Blackboard Collaborate is a simple and powerful tool. Features like creating groups and file sharing allow users to improve their user experience while using the software. I appreciate that the video quality would be stable despite of the difficulties in connectivity we could experience. What I like the most is the fact that you do not need to download any additional app to use this software on your phone.
Cons
I have not had any problems while using the app however I think that some additional functions can be implemented such as a button to control the level of audio, annotations and a video speed controller.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Classroom in a box. On your computer. But not a diorama.
Reviewed on 2021/09/30
For schools that want to extend learning beyond the physical classroom, Blackboard Collaborate is a...
For schools that want to extend learning beyond the physical classroom, Blackboard Collaborate is a reasonable option. It can get cluttered at times, especially when the class requirements juggle messages, discussion boards, video collaboration, private rooms, not to mention invites, multiple room options, multiple schedules, and other logistical nightmares. But the option to enter a logistical nightmare is there nevertheless, and who doesn’t like options? Simple is fine, but overcomplicated is better. That said, it’s overcomplicated only until the feet get wet and the user finally understands where he or she is walking. Then it becomes a matter of muscle memory. “Where am I supposed to post that assignment?” “Oh, right, in the discussion board.” “Where’s that assignment located again?” “Announcements?” “Maybe.” See? Muscle memory.
Pros
In a time when classrooms look like our living rooms and bedrooms, a service like Blackboard Collaborate rises to the occasion and delivers that bedroom class experience like few others can. Not only does it allow instructors and students to “collaborate” via traditional video, audio, and screen-share methods (how many services do that now?), but it also comes with multiple rooms, a place to list course directives, and a place for students to leave messages, including assignments. As a provider of supplemental instructions (as in, I’m not the instructor but the support member), I could join in the conversation and offer advice in a place where students would read it and even respond. It’s like group text messaging, but better. If I could narrow this down to one “pro,” it’s that Blackboard Collaborate considers all the communication angles and makes them available to all who are assigned to use it.
Cons
Other than the convoluted way some features are put together, the biggest issue I had was with the occasional connection problem. On one notoriously hilarious day, the instructor asked me to share some information about the department I work for (a student service), then interrupted me halfway into my speech with, “Well, I guess that’s our answer.” It seemed like she was getting impatient. But the reality was that she couldn’t hear me, and she thought I’d left the class. And she was the only one. All the students and her dean could hear me just fine. Things like that happened every so often. Not exactly great. Definitely not consistent.
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Very Suitable Virtual Classroom Environment
Reviewed on 2021/06/03
Overall, Blackboard Collaborate has served me well as a teaching platform. I have been able to use...
Overall, Blackboard Collaborate has served me well as a teaching platform. I have been able to use its many features to promote engagement, learning, and safety.
Pros
Features like private chat, breakout rooms, screen sharing, polling, and file transfer are critical to maximizing learning and engagement in a virtual classroom. The capacity to monitor student work and communication is also vital.
Cons
The inability to see all students at the same time is a distinct disadvantage for teachers and students. The degree of resources required for screen sharing makes this an inaccessible feature for many students.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 2023/05/11
Overall, good product to utilize in the classroom such as college but I would suggest another...
Overall, good product to utilize in the classroom such as college but I would suggest another platform for professional meetings
Pros
One of the things that I like most about Blackboard Collaborate is that it is a great tool for teaching a course online. It has made it easier to teacher an online course compared to other services
Cons
One of the things I like the least about Blackboard Collaborate is the video feed. The video feed is unstable along with video audio when screen sharing a video during class
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Blackboard College Student Perspective
Reviewed on 2023/01/05
I was neither buyer nor administrator so I can't speak to that end of it or its cost value....
I was neither buyer nor administrator so I can't speak to that end of it or its cost value. However, I can say, if you're looking for a software that allows students to learn and collaborate with an interactive platforms built for learning and collaborating, this is one of the best options out there. I say this as someone who has used Canvas, Teams, and interactive text software built for collaboration. I've never used Google Classroom but I have used Jamboards and similar collaborative "white board" and commenting software. This is the best product I've used next to Canvas in the higher education setting among other students/peers long-term. Teams really does work best for "small professional teams" in my opinion, and the classroom is not a small professional team. Jamboard, Padlet and collaborative whiteboard software just always felt underdeveloped, messy, crowded and too lacking in structure. They're really glorified shared sticky notes, which only work in very small doses. I don't have much to say in comparing Canvas and Blackboard. They're similar on the student user end with subtle stylistic differences. However, at this time, if the choice is between the two, I can't think of anything specific that would tip me one way or the other.
Pros
I loved its collaboration tools. We also used it in combination with Zoom during the pandemic, which was cool as a concept. In practice, it was overwhelming because of hybrid classes and older professors who struggle with technology. At times, it could be frustrating to work with so much depending on online material but there was a security in Blackboard, that when we figured it out, solved small technical issues, the end result was reliable and optimized in some way or another for any kind of educational activity. Zoom is arguably faster paced, more live, but working with the two together, offered really unique and creative new collaborative experiences. I appreciated the versatility and accessibility of Blackboard greatly.
Cons
I disliked the inconsistent technical demands and the lack of transparency about the differences between what professors view and what students view. Some of this could be fixed with our own research but some of this could have been helped with a little more technical support on the user side. I also found the inconsistent email notifications annoying. It might seem redundant to other users but for all email notifications and correspondence, I would have preferred matching formatting and styles of notification. It would have helped me find things more quickly and it would have made skimming fifty or so emails every morning for important communications more fruitful.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Mostly reliable platform for online classes
Reviewed on 2019/02/04
Pleased with my experiences with Blackboard. It's incredible that you are able to take virtual...
Pleased with my experiences with Blackboard. It's incredible that you are able to take virtual classes with this platform.
Pros
As background information, this was used for online classes - so my experiences is limited and based only on that. With that said, though, I was pleased with my interactions with Blackboard Collaborate. Here are the pros:
- It has an Interactive Whiteboard feature that is quite helpful. Teachers can add their slide deck or presentation here. The students can then "interact" with the presentation using some nice features (type words, underline texts, even highlight).
- Similar to other programs, you can share your device's screen with the class or you can allow other students to share their screen if they need to show a presentation or something. This comes in very handy if used well.
- If you've never used Blackboard before, I think it's pretty easy to get the hang of. It's well organized and has a nice user interface.
- Without Blackboard, managing the workflow in an online class would be extremely difficult. However, Blackboard does a phenomenal job of allowing information, assignments, quizzes, etc. to be assigned and returned/collected in an organized fashion.
- If a student is unable to attend a live session, Blackboard includes a record option so they can go back and watch the lesson whenever possible. This can also be used for remediation and review.
- They have some nice little features that often go overlooked, like the quick response or thumbs up/thumbs down features. It's helpful when quickly checking for understanding.
- Breakout/small group feature.
Cons
Here are some concerns:
- While it works well with Chrome, this platform does not seem to work with Safari or Edge. (This could be user error, though.)
- This may be user error, too, but I found the audio to be a little off. It seems like they could do some updates here to help it sound a little more smooth and less choppy. Sometimes you don't always hear everything.
- Even though the record feature is awesome - it can be annoying because the video and the audio are sometimes off.
- I guess this could be based on the WiFi connectivity, but video quality is inconsistent.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BB as an Administrator & a Student
Reviewed on 2018/12/22
I like Blackboard as a learning platform. I do think, like all software, a few bugs need to be...
I like Blackboard as a learning platform. I do think, like all software, a few bugs need to be worked out for better administration. Maybe a face-lift would be nice as well.
Pros
As a student the software is easy to use and has an easy to use dashboard. It is nice to be able to email other students or teachers, especially when you get to the university level. I like how there are different options to view your grades and when you submit your assignments there is a confirmation code that is generated. There is also a variety of tools besides email in which communication can take place, like discussion boards, videos, or links to other websites. I also found it handy to keep track of important announcements from campus organizations and professors. As an Administrator I like how the software can keep me organized and track the progress of the students.
Cons
I did not have many issues as a student, but as an administrator I found a few places with room for improvement. At times it was difficult to upload assignments, I would always get an error message. I know I am completing the correct steps because I have uploaded many assignments. Another issue I had was that this software always seemed to go down at the most in opportune times, like right before finals and then an extension had to be given to the students to be fair. I can't say if it was the fault of the school or the software, all I know is it is frustrating.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Blackboard Collaborate
Reviewed on 2021/08/15
Pros
Blackboard has been around for a long time and they certainly have a handle on online educational resources. I used Blackbaord as a student and then as an educator. Customization of courses and assignments is clean looking. There are a few different way to organize lessons, modules and the like to fit your teaching and training preferences, or virtual conferences. Assessing assignments and the built-in grading is a really fluid and offers a few different modes for categorizing activities. I usually use weighted system with some extra credit and compared to other platforms I've used like D2L or Canvas, Blackboard is much easier to work with. I Personally prefer Canvas, but Blackboard is really solid.
*My institution recently switched from Blackboard to D2L.
Cons
Blackboard comes with themes and font styles, but the over all look is kinda of boring, despite the various backgrounds it offers.
Blackboard also offers some embedded applications like Wikis, and other educational resources from publishers like Pearson, and while most of them seem to function, I've had many issues with these connected resources being broken.
Hyper links seemed to constantly break in my announcements after some time, this could be me or an issue with one of my student's browser though, but I thought I'd put it here for people new to this software.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Good but could definitely be better
Reviewed on 2022/06/21
Pros
It's somewhat intuitive, and if you use it with Blackboard it integrates marvelously. The recording process is easy and it uploads automatically, a breeze.
Cons
It uses a ton of resources and it doesn't play well with computers with low RAM or bad internet connection, which makes collaboration difficult.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Extremely useful but expensive for personal use
Reviewed on 2022/09/25
Used daily in my undergraduate studies for tracking classes and assignment submission as well as...
Used daily in my undergraduate studies for tracking classes and assignment submission as well as virtual classes.
Pros
This made class tracking and professor collaboration a breeze all through my undergraduate and beyond.
Cons
The screen sharing could use some improvement
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
A Lack of Good User Experience
Reviewed on 2021/02/05
My overall experience with Blackboard has been unsatisfactory. I have used blackboard for 4 years...
My overall experience with Blackboard has been unsatisfactory. I have used blackboard for 4 years and the terrible UX design of the website still remains. On top of that certain aspects of the website do not function well such as the text box where students can type there answers inside of.
Pros
Blackboard is sufficient when it comes to completing assignments, taking exams and posting on discussion forms. It is simple to see what your grade is in the class and what assignments you have to complete.
Cons
The user experience of this software is subpar. The main course page of the website needs to be redesigned. The design of the page is bland and there is a lot of unused space on the website. The text box that students use on Blackboard is terrible. The autocorrect of the text box is unable to recognize a lot of words and claims that it is not a real word and gives a red line underneath. There are also multiple times where pressing the spacebar does not work and you have to click out of the box and click back in in order for it to work again.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
My new Virtual Classroom
Reviewed on 2021/10/04
My overall experience was great. As a virtual environment was not the most popular means for...
My overall experience was great. As a virtual environment was not the most popular means for schools, Blackboard Collaborate made this transition smooth during the pandemic. It is a great tool for learning either as a student or a teacher.
Pros
It is a secure and safe video conferencing application, which makes learning in a virtual environment easy and accessible. I find the whiteboard option that gives all users the opportunity to write simultaneously particularly useful for groups to share and collaborate. I also like chat feature with the ability to speak publicly and privately. It has bridged the gap between the physical and virtual classroom allowing students to learn remotely and be able to review lesson which was not possible in a physical environment.
Cons
The problem I had with this software was sometimes i had an issue connecting my microphone and camera.
It's user interface could be improved, making tasks such as playing videos and sharing images easier as it takes a long period to upload content on the platform
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Student review of Blackboard
Reviewed on 2018/11/28
Pros
I used this platform while in college. All of our classes were accessible in one place and we had access to teachers/classmates at all times. Could ask questions and get immediate responses. Could submit papers/assignments so you never had to worry about your dog eating it (😁). Calendar kept you organized on due dates and class material. Grades on classwork/tests were easily accessible at all times.
Cons
From a student perspective it was a great program. There were only a couple of things that I found difficult but I think it had more to do with the teacher who set up the class on Blackboard. Some material was hard to find. Too many options to put assignments. They should all go in one place. Didn't like the fact that I had to open up 5 folders to find reading assignment or questions to be answered. Discussion board could get overwhelming and looked very disorganized
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Powerful online learning platform
Reviewed on 2021/01/27
Blackboard Collaborate has a bit of a learning curve, but once you click through everything, it is...
Blackboard Collaborate has a bit of a learning curve, but once you click through everything, it is easy to use. Sometimes it can be a little slow, but it holds an entire semester's work of resources, discussions, and videos with ease. Overall, it's one of the better online learning platforms I've used, and it is of a high quality.
Pros
I like that Blackboard can contain and store so many things - Zoom links and previous video recordings, slides/presentations, PDFs of complete textbooks, and more. It makes online learning as a graduate student easy, and I don't have to use my limited free Google storage to access a variety of resources that my professors provide me.
Cons
Sometimes it feels clumsily organized. This may be my university's fault, but it can be hard to find links, or I have to click through 4 levels of links to get to my destination. I'm sure site organization is managed by the admin users, but sometimes it just feels like there are too many options, half of which don't even have anything within.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
More Essential Than Ever With Virtual Learning
Reviewed on 2022/06/06
Overall, have had a good experience. Have also used Canvas and that was slightly better than...
Overall, have had a good experience. Have also used Canvas and that was slightly better than Blackboard for us.
Pros
Great platform for student/instructors to have all the information necessary in one place. Many features to allow seamless learning experience for students.
Cons
Sometimes screensharing will throttle speeds it seems and sometimes audio is not clear.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Higher education essential platform for sharing resources
Reviewed on 2022/03/10
Good, it does the job that is intended for it. We use it for providing learning materials and...
Good, it does the job that is intended for it. We use it for providing learning materials and tracking assessments, which it does very well and can manage large sets of students/users. It could be sleeker and improved in its function and overall interface.
Pros
This software allows us to share lecture slides and online recordings with large groups of students. We used this pre-pandemic but it has become even more important in the current climate. Relatively easy to use for providing learning materials and tracking assessments.
Cons
The software doesn't have a function to see whether an individual student has downloaded or accessed a certain material, this would be useful. The interface and overall look could also be improved.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Worked with Blackboard for several yrs obtaining two degress as an online student.
Reviewed on 2018/08/06
I have used Blackboard across the years in different educational facilities as an online student....
I have used Blackboard across the years in different educational facilities as an online student. It has been non-problematic and I've achieved to college degrees and would recommend to anyone looking to set-up a learning environment.
Pros
I like the ease and setup of the course in blackboard. The layout is super-friendly in terms of finding your course materials, your email, instructor information, or accessing discussion boards. As a student in different schools, I found blackboard worked pretty much the same way, no issues in attending my live class sessions or taking my tests.
Cons
No cons regarding blackboard from a student's stance. It is really laid out where anyone can log in and find their way around after a brief tutorial.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Great teaching/training tool, but lacking on data and accessibility
Reviewed on 2019/01/22
BBC has some nice tools and features, but in order for this to have real value additional features...
BBC has some nice tools and features, but in order for this to have real value additional features and improvements are needed.
Pros
I like the BBC teaching tools and features (drawing tools, image captures, breakout rooms, etc.). This is a great tool for the classroom setting and virtual training events. I also like the teleconference bridge feature.
Cons
There are many frequent technical issues, often making it impossible to access. Audio can be tricky at times as well. It's not great for use as a marketing tool, especially due to the fact that it requires downloads to access. The other major issue is the lack of attendee data or ability to easily capture or store participant engagement data.