ModuleQ Reviews
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25 Reviews
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Partnership Review
Reviewed on 2024/05/10
Pros
ModuleQ is a dynamic partner for enhancing workplace productivity, offering AI-driven insights directly within Microsoft Teams. Its seamless integration with Office 365 and Salesforce ensures that users receive timely and relevant content, tailored to their work patterns. The overall value and convenience provided by ModuleQ's intelligent solutions make it a positive addition to any team's toolkit.
Cons
Could benefit from more granular reporting to make connections between what content is being delivered and individual user interests and trends for actionable insights.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Keep up to date with your client's developments, in seconds
Reviewed on 2024/06/14
Pros
Delivery through Teams is extremely convenient. The merge between internal CRM content and external news sources is great. Your interests are automatically picked up from your Outlook activity. ModuleQ has found some gem news articles that I would have never found myself manually
Cons
Better location focus would help. More often than not I want to see news that are happening in my town, not across the ocean.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great AI assistant, lacking local language support/relevance
Reviewed on 2022/09/21
Pros
I love the pre-meeting briefs, integration with Salesforce, email, calendar, etc.
Ease of use and almost no setup time is also a big plus, and of course the integration with LSEG's/Refinitiv's news and data!
Cons
Coming from Israel and managing Israeli clients only, many times the integration with Salesforce does not pick up the right accounts which results in irrelevant information. Moreover, even when the right accounts are being picked, the information is being searched in English and missing most of the Israeli media / Hebrew news relevant to the companies I'm meeting. If it would've local language support, this would've been a game changer for me.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2024/03/05
It's fantastic, and the support team couldn't be more helpful
It's fantastic, and the support team couldn't be more helpful
Pros
Easy to use and configure to individual preferences. The content is great and really detailed.
Cons
At times you receive the same content on a number of occasions.
- Industry: Capital Markets
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Account Management
Reviewed on 2024/03/21
It's been a very positive experience so far. I've only used it for a short time. However, what I've...
It's been a very positive experience so far. I've only used it for a short time. However, what I've seen so far has been helpful in my daily workflow.
Pros
The application knew when I had a meeting with a client coming up on my calendar. It automatically brought in news and analytics about the said company prior to my call.
Cons
I'm waiting for more features with the product.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Good experience thus far
Reviewed on 2024/08/01
Very good. solid service with lots of good information for the end-user.
Very good. solid service with lots of good information for the end-user.
Pros
clean set up with the help of ModuleQ Rep. Nice targeting ability to the customers I support (and anything else I am interested in). This keeps me up to date on company/market news as I don't always have time to keep abreast of up to date news.
Cons
There is a wide variety of sources can be overwhelming. I need to tighten that up a bit.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LSEG Sales specialist review
Reviewed on 2024/03/29
Very positive and a no brainer to use for a sales person
Very positive and a no brainer to use for a sales person
Pros
easy to use and high level headlines are great to read through prior to my day/week of meetings
Cons
some non applicable articles and links but not too man
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Useful tool
Reviewed on 2023/11/10
Pros
Easy integration.
Automation
pre meeting briefing
Cons
There is nothing that i dislike about this product
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for news
Reviewed on 2024/05/17
great so fat, i take a look from time to time to see if i am missing out on news
great so fat, i take a look from time to time to see if i am missing out on news
Pros
news integrated to my opportunities in salesforce
Cons
limited functionalities and parameters to tweak for the opportunities in salesforce, but i expect this will be improved
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Daily news
Reviewed on 2024/03/06
Pros
I like the feature of receiving news in Microsoft Team for the companies that I am interested in.
Cons
I have not experienced anything that I don't like yet.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ModuleQ
Reviewed on 2023/10/09
Good so far. Support from customer success managers has been great in particular.
Good so far. Support from customer success managers has been great in particular.
Pros
Interesting articles sent to me based on my preferences. Quick snapshot of news impacting client ahead of a meeting.
Cons
Roadmaps for LSEG/ModuleQ would be nice to see, otherwise, no cons to think of.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Module Q review
Reviewed on 2023/12/26
Pros
Excellent assistance and post sale service.
Cons
No implementation with Sales Force with all the domains in my company.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
New User to Module Q
Reviewed on 2024/06/17
I am Interested in the add-on, yet making the information consumable is the key. Potentially less...
I am Interested in the add-on, yet making the information consumable is the key. Potentially less information but more relevance, based on my job profile.
Pros
Daily rhythm of information distribution is keeping me up to date
Cons
Too much info makes it less consumable; relevance is a clear factor
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review of ModuleQ
Reviewed on 2023/11/29
Pros
Meeting prep summaries are useful to some extent
Cons
Redundant news stories on irrelevant entities
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic pre-meeting analysis
Reviewed on 2023/01/18
Having used ModuleQ for some years now I love how it has integrated into my experience in Teams and...
Having used ModuleQ for some years now I love how it has integrated into my experience in Teams and with Refinitiv allowing me to get market insight, connect quickly to the relevant market data and find key news pieces that add to the quality of my customer interactions. I couldn't stress enough how easy it has been to set up and how relevant the news and updates I receive are to my day-to-day business conversations.
Pros
It gives me frequent and customizable updates around what is happening in the market with my customers and keeps me informed on key developments so I always have something to start the conversation with.
Cons
I would love to see this be developed to include individuals as well for when I'm speaking to HNWI individuals, for example, but I can imagine that will soon follow suite.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Truly Smart Assistant for Customer-Facing Professionals
Reviewed on 2022/11/30
ModuleQ has literally changed the way I prepare for customer meetings, do my industry and customer...
ModuleQ has literally changed the way I prepare for customer meetings, do my industry and customer research, and share insights with my team. It saves me time, gives me more confidence that I have not missed major external news before a meeting, and gives me interesting talking points in even the most difficult customer conversations. We saw that our sales teams who used ModuleQ regularly were booking more customer meetings and so there is a direct impact to sales effectiveness as well.
Pros
Some of the best features of the product are its simplicity, ease of use, ease of integration, flexibility to customize for different roles (eg banker, sales person etc), and it's rapid and unobtrusive learning model. Time to a high level of effectiveness is less than 3 weeks. The insights come to you, rather than you having to search for them, and the helpfulness of this in the workflow of a busy professional cannot be overstated. Using ModuleQ allows me to be better prepared for any customer or prospect conversation!
Cons
Some of the nice to haves for this software (I believe some are on the roadmap), would be availability of premium research content, ability to collaborate using the insights, new data sets (eg deals, ESG), and integration into other sales / frontline tools, for an even more seamless user experience.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
user experience
Reviewed on 2023/04/21
Pros
the app is easy to use, a few clicks would get me news.
Cons
So far so good, dont have enough experience on it yet to comment for cons
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Information people care about, delivered where they work, and easy to action
Reviewed on 2022/10/07
The team at ModuleQ listened and learned what we were trying to solve for, partnered with us on a...
The team at ModuleQ listened and learned what we were trying to solve for, partnered with us on a solution and process that worked for all, and it led to a highly successful deployment. It was the opposite of a transactional experience, and embodied the right approach to long term collaboration.
Pros
It is up and running instantly and delivering value within hours. It gave us a new way to make sure that our users got critical information delivered to them in Teams, which was where people wanted to get information. The support was tremendous and the potential has endless limits.
Cons
Nothing that was a big con that comes to mind.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timely half page summary information you want, in 1 place, collated from multiple sources
Reviewed on 2022/10/31
This is a must have tool for anyone who works with customers - Sales, Customer Success, Sales...
This is a must have tool for anyone who works with customers - Sales, Customer Success, Sales Engineering, Products (who engage with Customers in describing their products' features and functionality), Marketing (distributing product info to customers).
Pros
Timely information in 1 place, collated from multiple sources, summarized to about half a page - only about what I care to know, and nothing about what I don't care to know! I can train it to improve as well.
Cons
Not really a con, as we all know that getting private company information is a big difficult. However, if you contact awesome ModuleQ folks, they even get those "turned on" fairly quickly. So, what may appear as "not working well", turns back into the "pros" section!
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timely and actionable insights for salespeople
Reviewed on 2022/09/26
ModuleQ is used by our highest performing salespeople to consistently beat quota. Armed with the...
ModuleQ is used by our highest performing salespeople to consistently beat quota. Armed with the right insights at the right time, our sellers are better equipped to advance the customer conversation in both sales and retention efforts.
Pros
Super easy to configure and set up. Instantly starts providing insights, which continuously improve through AI. Pre-meeting briefings provide just-in-time insights about clients and prospects.
Cons
There was some transitional work to migrate onto our new Office365 tenant.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A useful tool
Reviewed on 2022/09/29
Very positive and it keeps improving.
Very positive and it keeps improving.
Pros
The way it links what I follow and alerts me to what I am interested in
Cons
takes daily work to tune is and load all the data I cover
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Making an impact with Sales teams
Reviewed on 2022/09/29
We are delivering new sales collateral to our sales teams in MS TEAMS based on their preferences....
We are delivering new sales collateral to our sales teams in MS TEAMS based on their preferences. ModuleQ team is great to work with. Regular cadence of meetings to discuss progress and new ideas. Team are very responsive.
Pros
Proactively delivering useful information/content to sales managers. Easy to set up. Integrated into MS Teams.
Cons
Would like to see more on the AI side around how it learns from responses and what it changes for a user when it comes to content delivery.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Source For BI and Prospecting
Reviewed on 2022/09/27
Very Good - Highly recommend
Very Good - Highly recommend
Pros
I am a Teams User for ModuleQ - I like the way I receive business critical information on a daily basis
Cons
Only thing I would suggest is a more intuitive curated version of certain topics.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful for sales
Reviewed on 2022/10/03
The ModuleQ team is helpful and responsive.
The ModuleQ team is helpful and responsive.
Pros
Delivers a complete, relevant and concise summary of the news related to the topics I am most interested in (my clients).
Cons
ModuleQ having data from SalesForce as well would be useful.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good service
Reviewed on 2022/12/02
Good experience so far, information about companies we are going to meet is provided as soon as the...
Good experience so far, information about companies we are going to meet is provided as soon as the invitation is in outlook.
Pros
The software is easy to use and very reactive.
Cons
Would like the software to incorporate all companies in advance.
