AOL Mail

4.1 (68)
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Safe and personalized email experience

Overall rating

4.1 /5
(68)
Value for Money
4.6/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support
3.9/5

71%
recommended this app
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68 Reviews

Holly
Holly
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AOL mail is my go to now

Reviewed on 2022/01/23

Absolutely love it having that feature where you can delete multiple multiple messages at one time...

Absolutely love it having that feature where you can delete multiple multiple messages at one time is a godsend because I have one email that has 65,000 emails in it and that’s ridiculous but it doesn’t have the option where I can click on the box in the league multiple at a time. So I can deal with him aggravate me about downloader app download our app to have that option to wipe out all of the mail that I don’t want that one time

Pros

The thing I like most about AOL mail is that they have an option where you can click a box and then you click up at the top and you can delete every single message in that category all at one time. Like if you have 100 messages from today you click on one and you go up and click today box and there it is they’re all related

Cons

The thing I absolutely hate is they will bother you so bad until you download download their app the AOL mail app it’s not enough that you can go online to www.aol.com no you have got to download that out because they will drive you crazy until you do

Shelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AOL free email options simple to use for people not tech savvy

Reviewed on 2025/01/16

AOL is nostaligic and is great free option for personal email especially having had it since day 1....

AOL is nostaligic and is great free option for personal email especially having had it since day 1. Im noy wanting to have to give people i have corrosponded with thru that email for so many years (and who are now elderly and not good with change) a new email for me. The simplicity of it is helpful for using it in that manner. I have had a huge amount of spam that doesnt automatically get filtered to the spam box which is a nuisance. Also i get free version so more and more advertisememts are happening.

Pros

AOL is simple and basic really easy to navigate. It is compatible with older devices. It has unlimited storage and it is free.

Cons

It doesnt suppprt fingerprint or facial recognition for log in security being an older platform. I dont feel the security is there like GMAIL has and i tend to get alot more spam.

Brandi
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AOL mail for personal use

Reviewed on 2025/02/20

I have had AOL mail for 20 years. My large complaint is the amount of junk mail. It deters me from...

I have had AOL mail for 20 years. My large complaint is the amount of junk mail. It deters me from wanting to keep it for my primary mailbox.

Pros

Mailbox layout and categories are useful.

Cons

AOL does not filter spam mail at all it I get an excessive amount of junk mail.

Renee
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, great for beginners!

Reviewed on 2024/12/13

Overall, I have been satisfied with AOL mail. If I had not been, I would not have been using it for...

Overall, I have been satisfied with AOL mail. If I had not been, I would not have been using it for the past 20+ years. It does exactly it is intended to do, it sends and receive emails. There's not all the extra bells and whistles that some of the other email applications offer however I don't need the bells and whistles at this time. It also does a great job at organizing my emails and putting the correct emails in the spam folder. I highly recommend AOL Mel for beginners, such as my grandmother who just recently got an actual email address for the first time. It's very user-friendly!

Pros

First of all.. who can forget the sound of "you've got mail" from the 90's. It use to give me butterflies in my stomach. I have kept my same AOL email address for over 20 years & still use it today! Easy to access through the app on my cell phone as well as my laptop.

Cons

Face it. AOL mail is a little behind the times in the options it offers. But it's free, efficient & still works perfectly fine for sending & receiving emails.

Carol-Ann
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AOL Mail is so easy to use.

Reviewed on 2023/11/27

I have been using AOL Mail for over 20 years :) And honestly while I have other email accounts from...

I have been using AOL Mail for over 20 years :) And honestly while I have other email accounts from other providers my AOL Mail is my main email account and I would not change it for the world.

Pros

I like the ease of use and the fact that AOL has all the functionality I need.

Cons

There is nothing that I dislike about AOL Mail.

Alternatives Considered

Gmail and Yahoo Mail

Reasons for Switching to AOL Mail

While I do use Gmail as my secondary email account - AOL Mail is my main email account and I chose AOL Mail because it is easy to use, the layout is intuitive and Spam is filtered exceptionally well.
Paula
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Communication is simplified

Reviewed on 2025/01/11

Pros

Communication is made easy with Aol mail because it's Open and information can be sent anywhere at anytime

Cons

Aol mail has no feature to debate on because of their functionality.

Barbara
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

AOL, the good old days

Reviewed on 2025/01/27

At the time it was fine, I had a hotmail account and a gmail account as well. Eventually phased out...

At the time it was fine, I had a hotmail account and a gmail account as well. Eventually phased out the aol and hotmail accounts.

Pros

I used AOL mail many years ago, it was easy to use and free.

Cons

This was back in the days of dial up and it was slow. These days it is just not professional.

Pat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Email marketing.

Reviewed on 2025/02/07

Pros

Aol Mail is easier for email marketing and mailing clients, it allows multi sending of emails.

Cons

Part of yahoo mail and works effective compared to others

Verified Reviewer
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

AOL Mail review

Reviewed on 2024/03/26

AOL mail is an essential email tool and it's really worth

AOL mail is an essential email tool and it's really worth

Pros

AOL Mail is an essential tool for me. Because it helps me to do my work properly without any troubles. Receiving new emails alerts are perfectly fine. App interface also perfect. Security system is great and recommended email management tool.

Cons

Nothing so far. AOL is working fine to me.

Destiny
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AOL Mail thumbs up from me

Reviewed on 2024/01/17

I enjoy AOL Mail. It is my main email and it has proven very useful over the years.

I enjoy AOL Mail. It is my main email and it has proven very useful over the years.

Pros

I have used AOL Mail since I was allowed to have an email. It is my main email that I check constantly throughout the day. It is easy to use and the inbox management is great. I do not have an inbox full of spam or junk emails.

Cons

I wish they incorporated some type of word document capabilities like google docs does. That would make AOL perfect.

Royce
Royce
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A for Aolmail

Reviewed on 2025/03/14

It was a great service for as long as I had it I had a good experience with it in the beginning but...

It was a great service for as long as I had it I had a good experience with it in the beginning but it's it's a good service now I just have two others that I use instead

Pros

AOL Mail was a good service it was easy to log into I loved it that you got mail message when we got an email which was nice I guess that's the only Pro I can think of could have been a while since I've had it

Cons

It lacked advanced features that other providers did but I just assumed that's because it was one of the first email providers I needed more advanced features so that's why I switched to another provider

Candace
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome love it

Reviewed on 2024/03/29

Pros

I love how easy it is to find my emails

Cons

Able to contact help better. Every time I need help no body responses back to me.

Katie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Old School but Updated

Reviewed on 2023/11/15

I've had AOL Mail since I was 17. I am now in my 40s. I have seen them upgrade the system, making...

I've had AOL Mail since I was 17. I am now in my 40s. I have seen them upgrade the system, making changes to keep info protected. I have seen them come up with easier ways to change a lost password. It is my preferred email service.

Pros

I have been an AOL mail user forever! It's easy to navigate. You can find what you are looking for quickly. It was free. I love free.

Cons

I have never had an issue with AOL mail. Maybe just trying to find a password in the past. They have upgraded, and easier to reset.

Shenuka
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Receiving all mails accurately

Reviewed on 2024/03/27

It saves my time and can use free AOL email on anywhere

It saves my time and can use free AOL email on anywhere

Pros

Receiving all my mail notifications accurately without any delays. Easy to use it and secure. No need any fee to use it and recommended.

Cons

Nothing have to say any complaints about this Amazing email management tool

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

AOL Mail is my go-to Email Platform

Reviewed on 2023/11/19

Pros

I like that AOL Mail is secure. When I was working at home as a transcriber, AOL Mail was required. I have used AOL Mail for years.

Cons

There is nothing I didn't like about AOL Mail.

Malcolm-Louis
Overall rating
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AOL Mail Review

Reviewed on 2024/05/01

Overall, I had a great experience with AOL mail considering it's direct approach to email service...

Overall, I had a great experience with AOL mail considering it's direct approach to email service and massive storage capacity.

Pros

The fact that the software has a simple design which makes it simple to navigate through.

Cons

It has less advanced features compared to its competitors like gmail or outlook.

Christopher
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Since You Had to Dial Up

Reviewed on 2023/10/05

I've been with aol for years, so most of it is intuitive and second nature. I took a break for a...

I've been with aol for years, so most of it is intuitive and second nature. I took a break for a little while, but came back because of ease of use. The organization and layout are a good design to make things feel simple. I like that. It also has a high deliverability rate for sent mail, so even going into inboxes of people I don't know, the email doesn't get tagged or shuffled into promotions or spam.

Pros

The design and layout is simple to use and can be used for a quick glance to determine what's important, what items can wait or what can be delayed just by looking.

Cons

There are no aspects of the product I found unuseful, howere the aol tag comes with a certain predisposition. It is one of the oldest in the industry, and almost ubiquitous, but that may create misconceptions with the intended delivery recepient.

Sunita
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very good way to manage email

Reviewed on 2024/01/01

Pros

AOL Mail has a very attractive design which makes it enjoyable for me to use, it's also very smooth without any lagging experience, i enjoy how unproblematic it is for me.

Cons

there hasn't been a situation where I've needed to complain to support for any reason.

Margaret
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Just few letters about AOL Mail

Reviewed on 2024/02/15

It's very simple and secure site. I Recommend this for anyone

It's very simple and secure site. I Recommend this for anyone

Pros

I've been using this service since 2023 and I love this app. Because it's very easy to use. Receiving new email notification is working perfectly. Their security also great and I recomend this app to all of you.

Cons

Actually I don't have any dislike features about this.

Nicky
Overall rating
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

AOL is old news

Reviewed on 2024/03/29

I used to have great experience with aol but I have recently stopped using it due to someone...

I used to have great experience with aol but I have recently stopped using it due to someone stealing my identity 3x.

Pros

I used to like AOL when I used it as my primary email. It was easy to navigate and separate.

Cons

I stopped using AOL because I was getting too many people stealing my accounts .

Sarah
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Where It All Began…

Reviewed on 2023/07/03

Pros

I’ve been using AOL in general sense 2000 maybe and I can tell you right now I’ve had the same email since then but when getting in business email it was a breeze I just added it and incorporated all my other personal email addresses to affectively integrate the program.

Cons

Something about the design throws me off, it feels more like yahoo to me and I like that there’s an influx between colors however, it doesn’t necessarily seem appealing.

Stephanie
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy customer

Reviewed on 2023/08/05

Pros

I am very satisfied with AOL mail and all it has to offer

Cons

I have no complaints I am a very happy customer

Amber
Amber
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

With All The Email Providers, I'll Still Go Back To My First Love -- AOL

Reviewed on 2022/04/26

Pros

The email provider was outside of college was my first. I still use it for more personal use. Until I was able to get and create a business email, everything went to AOL. It became confusing at times, but one of the great things about AOL was the ability to keep things organized by creating folders. I'm shocked it still keeps email from when I first used it.

Cons

I wish it would accept large files, and have the capability of sharing them. I still remember when there was AOL Broadband. That was my first introduction to high-speed Internet. $60 per month was costly, but it was worth it. Still saddened by the fact they got rid of it. If AOL Broadband was brought back, I'd be the first to get it.

Amanda
Overall rating
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

You've Got Mail!

Reviewed on 2022/11/21

I use Aol mostly now for personal emails but I did have a previous job that used it as well.

I use Aol mostly now for personal emails but I did have a previous job that used it as well.

Pros

Aol is still a wonderful email service and I will likely always have one.

Cons

It doesn't have some of the latest features but it's still gets the job done.

Sonia
Sonia
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AOL Mail Passed it's Prime

Reviewed on 2022/01/06

Overall it is not a bad system. It is user friendly and great for personal use. I would not use...

Overall it is not a bad system. It is user friendly and great for personal use. I would not use it for business purposes though.

Pros

AOL was a great email management system in it's prime. It excelled as a leader in the begining. I still have an AOL account but do not use it frequently. I do like the search feature as it is helpful. I also appreciate the ability to create many folders for sorting.

Cons

The software was pretty out dated, when I used it last as a primary email management software. I know it has improved but I feel like the amount of ads and pop ups are excessive.