Oases Online Reviews

You definitely have to be willing to fight through it for it to make sense and to find a way to get it to do what you want it to do. If you're a single operator, it might be worth investing time and resources to an implementation manager or paying Oases to do the work for you in terms of setup. There's lots of help documentation (almost too much). It's not as intuitive - out of the gate as you might expect or desire. That's neither good nor bad. If you don't have the time and patience to go through the documentation, definitely revaluate your tutor management system needs. There's lots in this system (good). You have to do the work to unlock its potential (could be the not so good).

If you have a background in accounting and other advanced online software's, this may be a doable system. The system is too technical for the average user because it requires layers of applications to get to the end point. Customer service was contacted too often and training was not empathetic, kind, or respectful of learning differences and needs. If you have lot of time to play with it or you have the time to hire a system engineer to install and train, this is your system. If you are the owner of the company and need to use it daily, it isn't fictional because it takes too much time from other aspects of the your job running a company.

Overall, Oases has helped our business to realize its goals in ways we couldn't have foreseen. Oases is able to meet whatever changes we make to our business model. Its high degree of customization means that it is suited to any number of tutoring or education management companies, whether they be traditional in-home tutoring or something else. Oases has become central to our day-to-day operations, and we are excited to continue to use it as we grow.

I came across Oases a few years ago as I was looking for ways to grow my business. I learned a lot from reading their 'tutor report' blog. I finally decided to subscribe to their service a year ago and I am so happy I did. Here is a breakdown of why I love Oases.
1) Stella Customer Service: I was highly impressed that Oases took the time to train me on their software. They scheduled one on one training sessions and worked with me to set up my program!
2) Intuitive Software: Oases is the iPhone of management software.
3) Personable Staff: Oases has a very responsive staff. They are always willing to walk you through any questions you may have. They are very responsive to customer request tickets. They are easy to talk to and very efficient and effective!
4) Value: Oases is priced well and worth every penny!
5) They have an app! My tutors can sign in with the app to checkin about their session, they can also access student information and contacts through the app. I can also approve tutoring sessions, look up tutoring contacts on the app making this a good 'on the go' tool.
I have not even scratched the surface of all I can do with Oases. They have taught of everything! They continue to add more beneficial features that are always on point. I will highly recommend Oases. Tutoring is a very saturated market with big players! Oases help me remain competitive in this market!

We have worked with OASES for the past 8 years and used the software for that time. After using excel spreadsheets and Cayen, it was a relief to finally see a demo on this product. We always used all functionality except the payroll module, therefore, we cannot comment on it.
The operational aspects of OASES software are outstanding and very flexible, no matter how your operation runs. Once we started using this system, we had an all inclusive system, which could management the tutoring schedule and our staff. Flags can be set to remind all shareholders of upcoming deadlines and activities, which are overdue. For people who want to doing testing online, this module is very effective and again keeps all the information in one spot for a student.
The customer service department is wonderful and demonstrate their interest in all clients, regardless of size. If you are in the tutoring business or after-school academic activities, you cannot go wrong getting a demo from OASES.
Should you want to talk to a user, we would be pleased to talk to you about the product. Just ask your contact at OASES for the contact information.

My overall experience has been very positive.
This is my second go around with Oases and I came back because the software has been effective in helping my company manage our tutor and the entire tutoring process. They have many features that I have not used and I'm sure if I did it would be even more effective.
Oases also does an excellent job with customer support. They trained me well and they are available to help my company navigate our unique needs.
They are super responsive which is of utmost importance to me as I have clients who typically must have answers sooner than later.

We have been in the tutoring business for over 10 years, and have worked with various systems such as EZSES, Cayen, etc, and Oases is bar none the most comprehensive and easiest to use solution for managing a tutoring business.

The staff at Oases was extremely responsive in helping us set-up Oases to our specifications (including bonuses, various pay grades, dozens of different school districts, schedule restrictions, etc). They remained very responsive to any issues or questions that arose throughout utilization of Oases.

Its pretty poor I am not impressed with it at all. I would not recommend them you can only get support via email and they charge you for training.

Overall the benefits far outweigh the cons.

Very easy to use as an administrator, with quick response from the using the ticket customer service including weekends! With very limited training, our staff had no issues using the software as well

As a small business owner, I ofttimes found myself losing valuable time each and every day attempting to manage the scheduling and invoicing aspects of my business. In short, I was being held hostage to an unproductive and outdated paper system that resulted in numerous lost hours of productivity. And then one day I happened across the Oases Online scheduling system and my life as a small business owner was forever changed for the better. This system streamlined my invoicing and scheduling operations and consisted of the added bonus of offering relevant common core testing for my students and the ability to communicate student progress with my parents as well.

It should also be noted that the IT team and customer service department for Oases provides small business owners with cutting edge up to date technology enhancements not usually affordable for small business owners. They are quick and responsive to all issues and have the added capability to meet your the individual needs of your specific business.

I love the Oases scheduling. They have allowed me to spend more time working "on" my business instead of wasting time on unproductive tasks "in" my business.

Easy to use and love the software.

This software is what I needed to help me expand my tutoring company. I wanted a software that would make streamlining all of my business processes easy and I have found it! Although I still have not scratched the surface of all of Oases's functionality, I am eager to continue to delve in and learn how to fully use this software to support my business. In addition, customer service has been excellent! They have always come to my rescue when I needed their support.

As a provider of corporate training programs, we struggled with providers that catered only to tutoring. Oases is a fantastic service, made even better by a team of responsive programmers and client support that have helped us make the program work perfectly for us.

Overall the experience with Oases has been good.

I am happy with its functionalities, and pricing could be competitive.

Allows us to schedule, pay and invoice our customers which range from private pay families to government entities to school districts successfully

I haven't yet used all the different segments of the oases software. There is much more that I can do with the software to enhance my business and I intend to do that. So far my experience has been good. The software helps me to be more efficient. I can provide information quicker and easier to clients. It helps me to keep proper record and makes reconciliation more manageable and less time-consuming. I am still learning the product. There is much more to explore.